Regulatory Alerts2026-07-03
Added
Regulation on Agents of the Payment Service Providers
The Board of the Central Bank of the Republic of Kosovo approved a regulation establishing conditions for payment service providers to engage agents for providing payment services or allocating electronic money funds. Agents must be registered with the Central Bank, which has two months to approve or reject applications based on fit and proper criteria, operational readiness, and separation from other commercial activities. Providers are fully accountable for agent activities, must maintain records for at least five years, and are prohibited from imposing exclusivity obligations on agents. Prior approval from the Central Bank is required for changes in agent name, office location, shareholder ownership of ten percent or more, or senior management, while registration can be revoked for non-compliance, inactivity exceeding thirty days, or false information.