Review of the FCA’s appropriate qualification exam standards

Financial Conduct Authority Review of the FCA’s appropriate qualification exam standards Consultation Paper CP16/24* September 2016

Financial Conduct Authority September 2016 1 Review of the FCA’s appropriate qualification exam standards CP16/24 Abbreviations used in this paper 3 1 Overview 5 2 Review of the appropriate qualification exam standards 8 Annexes 1 Cost benefit analysis 12 2 Compatibility statement 13 3 List of questions 14 Appendices 1 Industry working group participants 18 2 Draft Handbook text 23 3 Draft exam standards guidance 24 Contents

We are asking for comments on this Consultation Paper by 13 December 2016. You can send them to us using the form on our website at:
www.fca.org.uk/cp16-24-response-form.
Or in writing to:
Steven McWhirter
Governance and Professionalism Policy Financial Conduct Authority 25 The North Colonnade Canary Wharf London E14 5HS Telephone: 0131 301 2164 Email: cp16-24@fca.org.uk We have developed the policy in this Consultation Paper in the context of the existing UK and EU regulatory framework. We will keep the proposals under review to assess whether any amendments may be required in the event of changes in the UK regulatory framework, including as a result of any negotiations following the UK’s vote to leave the EU. We make all responses to formal consultation available for public inspection unless the respondent requests otherwise. We will not regard a standard confidentiality statement in an email message as a request for non-disclosure. Despite this, we may be asked to disclose a confidential response under the Freedom of Information Act 2000. We may consult you if we receive such a request. Any decision we make not to disclose the response is reviewable by the Information Commissioner and the Information Rights Tribunal. All our publications are available to download from www.fca.org.uk. If you would like to receive this paper in an alternative format, please call 020 706 0790 or email: publications_graphics@fca.org.uk or write to: Editorial and Digital team, Financial Conduct Authority, 25 The North Colonnade, Canary Wharf, London E14 5HS

Financial Conduct Authority September 2016 3 Review of the FCA’s appropriate qualification exam standards CP16/24 Abbreviations used in this paper AES Appropriate Exam Standards CP Consultation Paper FCA Financial Conduct Authority RDR Retail Distribution Review SYSC Senior Management Arrangement, Systems and Controls Sourcebook TC Training and Competence Sourcebook QCF Qualification and Credit Framework

Financial Conduct Authority September 2016 5 Review of the FCA’s appropriate qualification exam standards CP16/24 1. Overview Introduction
1.1 The purpose of this consultation is to update our existing appropriate exam standards (AES)
for appropriate qualifications listed in the Financial Conduct Authority’s (FCA) Training and Competence (TC) sourcebook1 .
1.2 The main aims of our proposals are to:

amend TC Appendix 4.1.1 of our TC sourcebook to clarify how to read and use the
appropriate qualification tables (see Appendix 2 to the CP)
update the current AES to ensure that the content continues to reflect the knowledge that
individuals need to perform their roles competently (see Appendix 3 to the CP); and
seek views on a standalone equity release qualification
Who does this consultation affect?
1.3 This consultation will be of particular interest to those organisations, such as the Accredited
Bodies2
, who provide appropriate qualifications to the UK financial services industry. This consultation may also be of interest to:
employees and firms required to have appropriate qualifications that are listed in our TC
sourcebook
prospective firms, employees or students who may be required to have appropriate
qualifications
Is this of interest to consumers?
1.4 Clients, customers or consumers of firms who are required to have appropriate qualifications
may also find this consultation helps them to understand our expectations of appropriate qualifications. 1 www.handbook.fca.org.uk/handbook/TC/ 2 www.handbook.fca.org.uk/handbook/glossary/G2833.html?filter-title=accredited

6 September 2016 Financial Conduct Authority CP16/24 Review of the FCA’s appropriate qualification exam standards Context
1.5 The FCA training and competence regime helps protect consumers by making sure that staff
working in financial services are appropriately qualified and well regulated. The regime is a combination of both high level and specific requirements. It includes:

a high-level competent employees rule in our Senior Management Arrangement, Systems
and Controls sourcebook (SYSC)3 which applies to people working in regulated activity in all UK authorised firms (including wholesale firms), and
more detailed requirements which are in addition to the competent employee rule for
certain retail activities, including the need to achieve an appropriate qualification as set out in our TC sourcebook.
1.6 The TC sourcebook includes appropriate qualification requirements for employees performing
certain activities for retail clients. Under the current TC regime, qualifications play an important role in providing an objective and independently verified benchmark of the ‘entry level’ knowledge required to undertake specific activities.
1.7 The purpose of this consultation is to keep the FCA’s approach to appropriate qualifications
using AES relevant and current.
Summary of our proposals
1.8 We propose the following changes:
amending TC Appendix 4.1.1 which clarifies how to read and use the appropriate
qualification tables (see Appendix 2 to the CP), and
revised AES for the regulated activities which have appropriate qualification requirements in
TC Appendix 1 (see Appendix 3 to this CP)
1.9 The proposed changes update the AES to reflect relevant developments since they were last
reviewed. They do not change our policy on appropriate qualification requirements, introduce new appropriate qualification requirements or change the level of achievement needed to meet our rules on appropriate qualifications. Equality and diversity considerations
1.10 We have considered the equality and diversity issues that these proposals may create. Overall,
we do not consider that the proposals raise concerns about equality and diversity.
1.11 We do not consider that the proposals in this consultation adversely impact any of the groups
with protected characteristics, i.e., age, disability, sex, marriage or civil partnership, pregnancy and maternity, race, religion and belief, sexual orientation and gender reassignment. 3 www.handbook.fca.org.uk/handbook/SYSC/

Financial Conduct Authority September 2016 7 Review of the FCA’s appropriate qualification exam standards CP16/24
1.12 Appropriate qualification providers should have arrangements in place to meet their statutory
duties towards equality and diversity. This includes reducing barriers to learning, for example, providing alternative ways for candidates with a disability or learning difficulty to study and take assessments.
1.13 We will continue to consider the equality and diversity implications of the proposals during the
consultation period, and will look at them again when we publish our final guidance. Next steps
1.14 We want to know what you think of our proposals. Please send us your comments by 13
December 2016. Please see page 2 for details about all the different ways you can contact us. We will consider your feedback and publish our final rules in a Policy Statement.

8 September 2016 Financial Conduct Authority CP16/24 Review of the FCA’s appropriate qualification exam standards 2. Review of the appropriate qualification exam standards Introduction and background
2.1 This chapter explains how we approached the AES review, what we are consulting on and why.
2.2 The TC sourcebook includes a list of appropriate qualifications4
that meet our TC requirements within the Handbook. The content and level of these appropriate qualifications is prescribed through AES. Many employees of firms will know about these qualifications because they have achieved the relevant qualification for various roles, including retail investment adviser, mortgage adviser, pensions transfer specialist and oversight roles.
2.3 The FCA does not offer appropriate qualifications as these are available through appropriate
qualification providers, but we do set the AES for appropriate qualifications. This helps maintain a cost-effective, consistent and relevant standard of baseline knowledge for these qualifications.
2.4 When developing these proposals we have benefited from the views of industry working
groups, which the Financial Skills Partnership and Skills for Justice5 have co-ordinated for us. These groups included representatives from relevant trade associations, professional bodies and exam providers who are listed in Appendix 1 to this CP. We are grateful to the members of the working groups for the time and effort they have given to help us with this work and for their valuable input, which has contributed significantly to our thinking. However, while the proposals in this paper take careful account of the views of the groups, they do not necessarily reflect the views of individual group members.
2.5 The main objective of the industry working groups was to:

contribute to the review of the existing AES and suggest revisions for FCA consultation
based on relevant developments since the exam standards were last reviewed, and
provide suggestions to help employees, firms and consumers better understand how the
appropriate qualifications tables, and our approach to approving appropriate qualification submissions, work in practice
2.6 Now that the industry working groups have completed their work, the FCA is publishing for
consultation:
proposed guidance which clarifies how the appropriate qualification tables in TC Appendix
4.1.1 should be interpreted (see Appendix 2 to the CP), and
4 www.handbook.fca.org.uk/handbook/TC/App/4/1.html 5 www.financialskillspartnership.org.uk/

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revised AES (see Appendix 3 to this CP)
2.7 Following consultation we will finalise the proposed changes in light of the responses and
publish a policy statement which gives feedback. This will set out the final form of the guidance, including the updated AES and amendments to TC Appendix 4.1.1. Below is a summary of the proposed changes. Appropriate Examination Standards
2.8 All the current AES have been reviewed. Appendix 3 sets out the updated AES and the regulated
activities they apply to in TC Appendix 1 and 4.
2.9 The AES is broadly categorised into two tranches: one group which relates to adviser type roles
and the other which relates to oversight roles.
2.10 In the adviser group, some AES are relevant to the role of a retail investment adviser. We updated
the level of achievement for these appropriate qualifications during the Retail Distribution Review (RDR). These qualifications are generally known as either ‘RDR qualifications’, ‘Level four qualifications’ ‘L4’ or ‘QCF Level four qualifications’. The RDR appropriate qualification requirements apply to regulated activities 2, 3, 4, 6, 12 and 13 in TC appendix 1 and 4. All other regulated activities which have an appropriate qualification requirement, in line with TC
Appendix 1, are non-RDR and are generally known as ‘Level three’ ‘L3’ or ‘QCF Level three’
qualifications.
Q1: Do you agree with the proposed updates to the AES in
Appendix 3? If not, why not?
Regulation and Ethics
2.11 We currently provide three ‘regulation and the ethics’ AES. These are used to ensure a baseline
knowledge of the UK regulatory system when developing appropriate qualifications. The three AES are: the level four ApEx24 RDR Core Standards (Financial Services, Regulation and Ethics), the level three ApEx1 (UK Financial Services, Regulation and Ethics) and the level three ApEx8 (The UK Financial Services Industry). The latter AES were written some time ago and only applies to the regulated activities (14 and 10) of managing investments and/or undertaking the activity of a broker fund adviser.
2.12 The industry working groups suggested that we consider reducing the number of ‘regulation
and the ethics’ AES from three to two, based on the level of achievement. This was mainly to remove unnecessary duplication and to make it easier for appropriate qualification providers to recognise and reward credit for prior learning for students who want to undertake further study that includes the ‘regulation and the ethics’ AES in the syllabus. This further study may be with either the existing appropriate qualification provider or another such provider.
2.13 We propose that two ‘regulation and the ethics’ AES should be used in future. One of these will
apply to RDR level four qualifications, namely ApEx24 RDR Core Standards (Financial Services, Regulation and Ethics). The other will apply to all other non-RDR regulated activities which have level three appropriate qualification requirements, namely ApEx1 (UK Financial Services, Regulation and Ethics). As such, ApEx 1(UK Financial Services, Regulation and Ethics) will also

10 September 2016 Financial Conduct Authority CP16/24 Review of the FCA’s appropriate qualification exam standards apply to the regulated activities of managing investments and/or of undertaking the activity of a broker fund adviser (14 and 10). ApEx8 (The UK Financial Services Industry) will be withdrawn. We consider this is a sensible proposal as the determining factor for the ‘regulation and the ethics’ AES in the future will be based on the level of achievment being studied e.g. level three or four. Q2: Do you agree with our proposal to reduce the number of AES for ‘regulation and the ethics’ from three to two and base this on the level of achievement being studied? How closely the qualification meets the qualification requirement
2.14 We have been asked about how employees and firms should use the TC Appendix 4 appropriate
qualification tables to decide whether an individual has a qualification which is viewed as appropriate. The guiding principle is that the appropriate qualifications in our TC Appendix 4 tables are based on how closely the appropriate qualification meets the AES.
2.15 The appropriate qualification listing is also decided by the regulated activity it applies to and,
where relevant, the time period in which it was judged as appropriate. For example, ‘a’ and ‘b’ in our TC Appendix 4.1.1 appropriate qualification tables are about the implementation of the RDR qualifications and how closely the RDR appropriate qualifications meet the AES. We propose to insert Handbook guidance in TC Appendix 4.1.1 (Appendix 2) to make this clearer. Q3: Is the proposed Handbook guidance in Appendix 2 helpful in understanding how to interpret the appropriate qualification tables in TC Appendix 4.1? A standalone equity release qualification
2.16 In the UK, loans (lifetime mortgages) are the main form of financial product consumers use to
release equity. The alternative of sale and lease back arrangements (home reversions) account for less than 1% of the market. When the AES for equity release was first developed it was therefore natural to use an approach that built on an existing knowledge of mortgages. This also reflected, and in turn reinforced, mortgage brokers being the primary distributers of equity release products.
2.17 Our ongoing work looking at competition in the UK mortgage market has included looking at
market features (including the regulatory framework) which may be acting as an obstacle to competition.6 Our discussions with stakeholders have shown that some believe that the current structure of the equity release appropriate qualification may be a barrier to a wider number of consumers being able to access the product. In particular, some stakeholders suggested that some independent financial advisors may not be offering equity release because, before they can do so, they need to be appropriately qualified for a product (mortgages) that otherwise they have no interest in selling.
2.18 A potential solution would be to develop an alternative route to the existing equity release
appropriate qualification. This would be either a fully standalone appropriate qualification or one 6 www.fca.org.uk/news/fs16-03-competition-in-mortgage-sector

Financial Conduct Authority September 2016 11 Review of the FCA’s appropriate qualification exam standards CP16/24 that provided a route to achieving competency by topping-up existing pensions or investment appropriate qualifications. Inevitably, given that the great majority of the equity release market is loan-based, any alternative would still continue to have substantial mortgage content. We would like to get a better sense of the numbers of those without an appropriate mortgage qualification who would be interested in achieving the relevant appropriate qualification to sell equity release. We would welcome views from stakeholders on this point, as it is clearly a major factor in making any changes. Q4: Do you consider there is a market need for an alternative to the current appropriate qualification approach for equity release, either as (a) a top-up to existing pensions or investments appropriate qualifications, or (b) as a standalone appropriate qualification in equity release? Q5: Would either approach lead to a significant increase in the number of individuals appropriately qualified in respect of equity release? Why? Existing and future qualification holders
2.19 Existing appropriate qualification holders under our rules are already expected to keep
their knowledge up-to-date through our rules on maintaining competence. The proposed amendments and Handbook guidance does not change that. New students, who may have to meet our rules in the future, will benefit from this guidance knowing that the appropriate qualification they are studying reflects an AES that will remain relevant.
2.20 Changing the content of any qualification takes time and requires planning. Because of this,
most qualification providers review their syllabus annually and introduce changes when it is most sensible to do so. We expect that existing appropriate qualification providers will review the content of their appropriate qualification syllabus during the twelve month period following the publication of our finalised guidance and make changes where appropriate. We will work with existing appropriate qualification providers to achieve this but we do not expect these changes will interrupt existing or prospective students.
2.21 In the interim, individuals who may be considering studying for an appropriate qualification, or
have other questions about their existing qualification, should speak to the relevant provider of the appropriate qualification.

12 September 2016 Financial Conduct Authority CP16/24 Review of the FCA’s appropriate qualification exam standards
Annex 1
List of questions
Q1: Do you agree with the proposed updates to the AES in
Appendix 3? If not, why not?
Q2: Do you agree with our proposal to reduce the number of AES for ‘regulation and the ethics’ from three to two and base this on the level of attainment being studied? Q3: Is the proposed Handbook guidance in Appendix 2 helpful in understanding how to interpret the appropriate qualification tables in TC Appendix 4.1? Q4: Do you consider there is a market need for an alternative to the current appropriate qualification approach for equity release, either as (a) a top-up to existing pensions or investments appropriate qualifications, or (b) as a standalone appropriate qualification in equity release? Q5: Would either approach lead to a significant increase in the number of individuals appropriately qualified in respect of equity release? Why?

Financial Conduct Authority September 2016 13 Review of the FCA’s appropriate qualification exam standards CP16/24
Annex 2
Cost benefit analysis

Before making any rules Section 138I of the Financial Services and Markets Act (FSMA) requires
us to perform a cost benefit analysis (CBA) and to publish the results, unless we consider the proposals will not create any cost or only a minimal cost.
This guidance does not constitute rules. It updates the existing AES that appropriate
qualification providers currently use to guide them when submitting qualifications to the FCA. The additional guidance also aims to help firms, employees, consumers and other interested parties understand our expectations about our existing rules on appropriate qualifications. None of this guidance changes our policy on appropriate qualification requirements, introduces new appropriate qualification requirements or changes the level of achievement needed to meet our rules on appropriate qualifications.
The updated AES exam standards will be most relevant to appropriate qualification providers
and we have engaged many of these in the industry working groups prior to publication of this guidance. Existing appropriate qualification holders subject to our rules are already expected to keep their knowledge up-to-date through our rules on maintaining competence. This guidance does not change that. New students, who may have to meet our rules in the future, will benefit from this guidance knowing that the appropriate qualification they are studying reflects an AES that remains relevant.

14 September 2016 Financial Conduct Authority CP16/24 Review of the FCA’s appropriate qualification exam standards
Annex 3
Compatibility statement

This Annex records our compliance with a number of legal requirements applicable to the
proposals we are consulting on, including an explanation of our reasons for concluding that our proposals are compatible with certain requirements under the Financial Services and Markets Act 2000 (FSMA).
When consulting on new rules, the FCA is required by section 138I(2)(d) FSMA to include an
explanation of why we believe making the proposed rules is compatible with our general duties under:
a. s. 1B(1) FSMA, so far as is reasonably possible, to act in a way which is compatible with our strategic objective and advances one or more of our operational objectives, and b. s. 1B(5)(a) FSMA to have regard to the regulatory principles in s. 3B FSMA
We are also required by s. 138K(2) FSMA to state our opinion on whether the proposed rules
will have a significantly different impact on mutual societies as opposed to other authorised persons.
This Annex also sets out our view of how the proposed rules are compatible with our duty to
discharge our general functions (which include rule-making) in a way which promotes effective competition in the interests of consumers (s. 1B(4)). This duty applies in so far as promoting competition is compatible with advancing our consumer protection and/or integrity objectives.
In addition we explain in this Annex how we have had regard to the recommendations made
by the Treasury under s. 1JA FSMA about aspects of the economic policy of Her Majesty’s Government to which we should have regard in connection with our general duties. (This ‘remit letter’ from the Treasury is expected to be issued at least once per Parliament; first one is expected in autumn 2016. It applies when we discharge general functions, including giving general guidance and rule-making.)
This Annex also includes our assessment of the equality and diversity implications of our
proposals.
Under the Legislative and Regulatory Reform Act 2006 (LRRA) we are required to have regard
to:
c. a number of high-level ‘Principles’ in the exercise of some of our regulatory functions, and
d. a ‘Regulators’ Code’ when determining general policies and principles and giving general guidance (but not when exercising other legislative functions like making rules)
This Annex sets out how we have complied with requirements under the LRRA.

Financial Conduct Authority September 2016 15 Review of the FCA’s appropriate qualification exam standards CP16/24
9. This annex must be read in conjunction with the rest of the Consultation Paper and the cost
benefit analysis (in Annex 2) in demonstrating that we meet our statutory duties and objectives. The FCA’S objectives and regulatory principles: compatibility statement
10. The proposals set out in this consultation are primarily intended to advance the FCA’s
operational objectives of consumer protection by ensuring that consumers are dealt with by competent individuals. These individuals must have the necessary skills, knowledge and expertise (including a good standard of ethical behaviour) to be able to carry out their role, which may involve passing an examination.
11. We consider these proposals to be compatible with our strategic objective of ensuring that
the relevant markets function well because relevant individuals within firms will have a level of knowledge and competence based on our rules and guidance. For the purposes of the FCA’s strategic objective, ‘relevant markets’ are defined by s. 1F FSMA.
12. In preparing the proposals set out in this consultation, we have had regard to the regulatory
principles set out in s. 3B of FSMA, as detailed below. The need to use our resources in the most efficient and economical way
13. Our proposals should create efficiencies in the supervision of firms by clarifying our expectations.
The principle that an imposed burden or restriction should be proportionate to the benefits
14. The proportionality of our approach is addressed in the CBA in Annex 2.
The desirability of sustainable growth in the economy of the United Kingdom (UK) in the medium or long term
15. We do not expect the proposals to have a material impact on economic growth in the UK.
The general principle that consumers should take responsibility for their decisions
16. Our proposals do not alter the principle that consumers should take responsibility for their
decisions.
The responsibilities of the senior management of persons subject to requirements imposed by or under FSMA, including those affecting customers in relation to compliance with those requirements
17. We do not anticipate any impact on senior management requirements as a result of our
proposals.
The desirability, where appropriate, of the FCA exercising its functions in a way that recognises differences in the nature and objectives of the businesses it regulates
18. Our proposals recognise the differences in the nature and objectives of the businesses the FCA
regulates.
The desirability of publishing information relating to persons
19. We have the power to publish information relating to investigations into firms and individuals.
However, as set out in the Enforcement Guide (EG), we will not normally make public our investigations, findings or conclusions except in exceptional circumstances.

16 September 2016 Financial Conduct Authority CP16/24 Review of the FCA’s appropriate qualification exam standards The principle that we should exercise our functions as transparently as possible
20. We are an open and transparent regulator. When we developed our proposals for consultation
we hosted a series of industry working groups as described in Appendix 1 and their views are reflected in this consultation.
21. In formulating our proposals we considered the importance of taking action intended to
minimise the extent to which it is possible for a business carried on (i) by an authorised person or a recognised investment exchange or (ii) in contravention of the general prohibition, to be used for a purpose connected with financial crime (as required by s. 1B(5)(b) FSMA). The updated exam standards being consulted upon include references to knowledge of financial crime legislation, as appropriate. Expected effect on mutual societies
22. We do not expect the proposals in this paper to have a significantly different impact on mutual
societies than other authorised persons or present them with any more or less of a burden than other authorised persons.
23. We would welcome any comments or information you have on any issues relating to mutual
societies that you believe would arise from our proposals. Compatibility with the duty to promote effective competition in the interests of consumers
24. In preparing the proposals as set out in this consultation we considered the FCA’s duty to
promote effective competition in the interests of consumers. We do not consider the proposed amendments to our appropriate exam standards are likely to have any adverse impact on effective competition. Equality and diversity
25. We are required under the Equality Act 2010 to ‘have due regard’ to the need to eliminate
discrimination and to promote equality of opportunity in carrying out our policies, services and functions. As part of this, we conducted an equality impact assessment to ensure that the equality and diversity implications of any new policy proposals are considered.
26. The outcome of our assessment is given in paragraphs 1.10 – 1.13 of this consultation.
Legislative and Regulatory Reform Act 2006 (LRRA)
27. We have had regard to the principles in the LRRA for those parts of our proposals that consist
of general policies, principles or guidance and consider that by engaging with industry working groups prior to consultation we are consistent with the principles of the LRRA.
28. In addition, we considered the Regulators’ Code for those parts of the proposals that consist

Financial Conduct Authority September 2016 17 Review of the FCA’s appropriate qualification exam standards CP16/24 of general policies, principles or guidance and consider that the proposals we are consulting on are consistent with the Regulators Code. For example, our proposals are intended to promote and encourage compliance through the provision of clear guidance. Consultation also provides a simple and straightforward way for those we regulate to respond to our proposals.

18 September 2016 Financial Conduct Authority CP16/24 Review of the FCA’s appropriate qualification exam standards
Appendix 1
Industry working group participants The following participated in the industry working groups and we are grateful to them for their feedback and contribution. Mortgage Advice – regulated activities 20 and 21A TSB Nationwide Lloyds Banking Group Council for Mortgage Lenders Chartered Insurance Institute IFS University College Chartered Banker Institute Finance and Leasing Association Shawbrook Bank Association of Mortgage Intermediaries London and Country Mortgages Foster Denovo RPG Financial The Right Equity Release Long Term Care Insurance – regulated activity 7 Society of Later Life Advisers Key Retirement Solutions Chartered Insurance Institute IFS University College Chartered Banker Institute

Financial Conduct Authority September 2016 19 Review of the FCA’s appropriate qualification exam standards CP16/24 Partnership AVIVA Friends Life Equity Release – regulated activities 21, 22 and 23. Society of Later Life Advisers Chartered Insurance Institute IFS University College Liverpool Victoria Key Retirement Solutions AVIVA Equity Release Council Age Partnership Ltd Undertaking the activity of a Pension Transfer Specialist – regulated activity 11 IFS University College Chartered Insurance Institute Chartered Banker Institute The Pensions Advisory Service RVW Wealthcare Chartered Institute for Securities & Investment Pensions Management Institute RDR Core (Financial Services Regulation and Ethics, Investment Principles and Risk, Personal Taxation, Financial Protection) – regulated activities 2, 3, 4, 6, 12 and 13 Wealth Management Association CFA Institute Chartered Insurance Institute Helm Godfrey Chartered Institute for Securities & Investment Pensions Management Institute Barclays

20 September 2016 Financial Conduct Authority CP16/24 Review of the FCA’s appropriate qualification exam standards Calibrand CFAUK RBS IFS University College RDR Specialist Standards (Retail Investment Products, Friendly Society tax exempt policies and Pensions and Retirement Planning) – regulated activities 4 and 6 Foster Denovo Wealth Management Association Calibrand Chartered Insurance Institute Helm Godfrey Chartered Institute for Securities & Investment Pensions Management Institute Investment Association CFAUK RBS IFS University College RDR Securities and Derivatives – regulated activities 2, 3, 12 and 13 Way Fund Managers Wealth Management Association CFA Institute Chartered Insurance Institute Chartered Institute for Securities & Investment CFAUK Corporate Finance – regulated activity 8 CFA Institute Chartered Institute for Securities & Investment The Institute of Chartered Accountants in England and Wales

Financial Conduct Authority September 2016 21 Review of the FCA’s appropriate qualification exam standards CP16/24 Managing Investments and Broker Fund Adviser – regulated activity 14 and 10 Chartered Institute for Securities & Investment Investment Association Chartered Insurance Institute Wealth Management Association Way Fund Managers CFAUK Investment Property Forum Catalyst Consultancy Brewin Dolphin Brooks Macdonald Group PLC Overseeing Managing Investments and Broker Fund Adviser – regulated activity 17 Chartered Institute for Securities & Investment Investment Association Chartered Insurance Institute Wealth Management Association Overseeing Stakeholder Pension Schemes – regulated activity 19 Chartered Institute for Securities & Investment Tilney Bestinvest Chartered Insurance Institute Overseeing Collective Investment Schemes – regulated activity 15 Chartered Institute for Securities & Investment Investment Association Chartered Insurance Institute

22 September 2016 Financial Conduct Authority CP16/24 Review of the FCA’s appropriate qualification exam standards Overseeing safeguarding and administering investments or holding client money – regulated activity 16 Chartered Institute for Securities & Investment Investment Association Chartered Insurance Institute Capita Coutts Overseeing Life Policies – regulated activity 18 Chartered Institute for Securities & Investment Chartered Insurance Institute Advising on syndicate participation at Lloyd’s – regulated activity 9 Hampden Argenta Holdings PLC Alpha Insurance Analysts Limited

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Appendix 2
Draft Handbook text

FCA 2017/xx
TRAINING AND COMPETENCE SOURCEBOOK (APPROPRIATE QUALIFICATION EXAMINATION STANDARDS) INSTRUMENT 2017 Powers exercised A. The Financial Conduct Authority makes this instrument in the exercise of the following powers and related provisions in the Financial Services and Markets Act 2000 (“the Act”):
(1) section 137A (The FCA’s general rules); (2) section 137T (General supplementary powers); (3) section 138C (Evidential provisions); and (4) section 139A (Power of the FCA to give guidance). B. The rule-making powers listed above are specified for the purpose of section 138G(2) (Rule-making instruments) of the Act. Commencement
C. This instrument comes into force on [date].
Amendments to the Handbook
D. The Training and Competence sourcebook (TC) is amended in accordance with the
Annex to this instrument.
Citation
E. This instrument may be cited as the Training and Competence Sourcebook (Appropriate Qualification Examination Standards) Instrument 2017. By order of the Board [date]

FCA 2017/xx
Annex
Amendments to the Training and Competence sourcebook (TC) In this Annex, underlining indicates new text and striking through indicates deleted text.
Appendix
4
Appropriate Qualification tables
4.1 Appropriate Qualification tables
TC App 4.1 is relevant to TC 2.1.10E (selecting an appropriate qualification). 4.1.1E Part 1: Activities Note: …
Part 1A: The Retail Distribution Review activities (RDR activities)
Activity
Number
RDR Activity Key - extent to which qualification meets qualification requirement 2 … (a) Meets full qualification requirement on and after, 3 Advising on derivatives 31 December 2012 4 and 6 … (b) Meets full qualification requirement until 31 December 2012. On and after December 2012 this must be combined with qualification gap-fill. This gap-fill constitutes additional structured continuing professional development, which need not be by examination, completed and verified by an accredited body … … 13 Advising on and dealing in derivatives Extent to which the qualification meets the qualification requirement in relation to RDR activities 4.1.1AE In relation to the above RDR activities a qualification in the table in Part 2 will meet the qualification requirement in relation to the activity listed in column 3 of that table, for the purpose of TC 2.1.10E(2), to the extent set out below:

FCA 2017/xx
(1) where an ‘a’ appears in the fourth column of the table in Part 2 the qualification will fully meet the qualification requirement on and after, 31 December 2012; and (2) where a ‘b’ appears in the fourth column of the table in Part 2 the qualification will fully meet the qualification requirement until 31 December 2012. On and after 31 December 2012 this must be combined with qualification gap-fill. This gap-fill constitutes additional structured continuing professional development, which need not be by examination, completed and verified by an accredited body.
Part 1B: The non-Retail Distribution Review activities (non-RDR activities)
Activity
Number
Non-RDR Activity
(non-overseeing activity)
Key extent to which qualification meets qualification requirement 7 Advising on long-term care insurance contracts 1 or (2 + 3) or (4 + 5 + 6) Meets full qualification requirement … 15 Overseeing on a day to day basis operating a collective investment scheme or undertaking activities of a trustee or depositary of a collective investment scheme 16 Overseeing on a day to day basis safeguarding and administering investments or holding client money 17 Overseeing on a day to day basis administrative functions in relation to managing investments:
(i) arranging settlement;
(ii) monitoring and processing corporate actions; (iii) client account administration, liaison

FCA 2017/xx and reporting including valuation and performance measurement; (iv) ISA and CTF administration; (v) Investment trust savings scheme administration. 18 Overseeing on a day to day basis administrative functions in relation to effecting or carrying out contracts of insurance which are life policies:
(i) new business administration; (ii) policy alterations including surrenders and policy loans; (iii) preparing projections; (iv) processing claims, including pension payments; (v) fund switching 1 or (2 + 3) or (4 + 5 + 6) Meets full qualification requirement 19 Overseeing on a day to day basis administrative functions in relation to the operation of stakeholder pension schemes:
(i) new business administration; (ii) receipt of or alteration to contributions; (iii) preparing projections and annual statements;

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(iv) administration of transfers; (v) handling claims, including pension payments; (vi) fund allocation and switching. … … 23 Overseeing non-advised sales on a day-to-day basis of equity release transactions Insert the following new Table at the end of Part 1 (Activities) and before Part 2 (Appropriate Qualifications Tables). Activity Number Non-RDR Activity (overseeing activity) 15 Overseeing on a day to day basis operating a collective investment scheme or undertaking activities of a trustee or depositary of a collective investment scheme. 16 Overseeing on a day to day basis safeguarding and administering investments or holding client money. 17 Overseeing on a day to day basis administrative functions in relation to managing investments:
(i) arranging settlement;
(ii) monitoring and processing corporate actions; (iii) client account administration, liaison and reporting including valuation and performance measurement;

FCA 2017/xx
(iv) ISA or CTF administration; (v) investment trust savings scheme administration. 18 Overseeing on a day to day basis administrative functions in relation to effecting or carrying out contracts of insurance which are life policies:
(i) new business administration; (ii) policy alterations including surrenders and policy loans; (iii) preparing projections; (iv) processing claims, including pension payments; (v) fund switching. 19 Overseeing on a day to day basis administrative functions in relation to the operation of stakeholder pension schemes:
(i) new business administration; (ii) receipt of or alteration to contributions; (iii) preparing projections and annual statements; (iv) administration of transfers; (v) handling claims, including pension payments; (vi) fund allocation and switching. 23 Overseeing non-advised sales on a day to day basis of equity release transactions.

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Extent to which the qualification meets the qualification requirement in relation to non-RDR activities 4.1.1BE In relation to the above non-RDR activities a qualification in the table in Part 2 will meet the qualification requirement in relation to the activities in column 3 of the table, for the purpose of TC 2.1.10E(2), to the extent set out below. (1) Where a ‘1’ appears in the fourth column of Part 2, that qualification alone will fully meet the appropriate qualification requirement. (2) Where a ‘2’ or ‘3’ appears in the fourth column of Part 2, two qualifications must be obtained: one being any qualification in the table denoted by a ‘2’ and the other being any qualification in the table denoted by a ‘3’. Together those qualifications will fully meet the qualification requirement. (3) Where a ‘4’, ‘5’ or ‘6’ appears in the fourth column of Part 2, three qualifications must be obtained: one being any qualification in the table denoted by a ‘4’, another being any qualification in the table denoted by a ‘5’ and the other being any qualification in the table denoted by a ‘6’. Together those qualifications will fully meet the qualification requirement. 4.1.1CG To meet the appropriate qualification requirement, a qualification is expected to meet the appropriate qualification criteria (TC App 5) and the content should cover both technical aspects in relation to the activity number in column 3 of the
table in Part 2 as well as the regulation and ethics concerning those activities.
Some of the qualifications in the table in Part 2 deal with all aspects and some only deal with certain aspects, as follows:
(1) a ‘1’ refers to a syllabus which contains all aspects, namely technical, regulation and ethics; (2) a ‘2’ or a ‘6’ refers to a syllabus which only deals with aspects of a technical nature; (3) a ‘3’ or a ‘5’ refers to a syllabus which only deals with aspects of regulation and ethics; and (4) a ‘4’ refers to a syllabus which is only of an introductory nature.
Part 2: Appropriate Qualification Tables
…

24 September 2016 Financial Conduct Authority CP16/24 Review of the FCA’s appropriate qualification exam standards
Appendix 3
Draft exam standards guidance

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Financial Conduct Authority Page 2 of 106
Appendix 3: draft exam standards guidance.
Once this guidance consultation is finalised, the finalised appropriate examination standards will replace the existing appropriate examination standards on our web-site. In this Appendix, underlining indicates new text and striking through indicates deleted text, unless otherwise stated. Appropriate exam standard number Exam standard content Relevant to regulated activity1 ApEx 1 UK Financial Services, Regulation & Ethics 6, 7, 11, 14, 10, 15, 16, 17, 18, 19, 20, 21, 22, 23 ApEx 2 Investment and Risk 7, 11 ApEx 3 Protection 7 ApEx 4 Retirement Planning 7, 11 ApEx 5 Mortgage Advice 20, 21, 21A, 22, 23 ApEx 6 Not currently used ApEx 7 Long Term Care Insurance 7 ApEx 8 The UK Financial Services Industry, its regulation and conduct2 10, 14 ApEx 9 Overseeing on a day-to-day basis operating, or acting as a trustee or depositary of, a collective investment scheme 15 ApEx 10 Overseeing on a day-to-day basis safeguarding and administering investments or holding of client money 16 ApEx 11 Overseeing on a day-to-day basis administrative functions in relation to managing investments 17 ApEx 12 Overseeing on a day-to-day basis administrative functions for effecting or carrying out of life policies 18 ApEx 13 Not used ApEx 14 Overseeing on a day-to-day basis administrative functions for the operation of a stakeholder pension scheme 19 ApEx 15 Not currently used ApEx 16 Not currently used ApEx 17 Not currently used 1 The regulated activity number refers to the number within TC Appendix 1. 2 As part of this consultation we plan to replace this with ApEx 1.

Financial Conduct Authority Page 3 of 106 ApEx 18 Not currently used ApEx 19 Managing Investments 10, 14 ApEx 20 Equity Release 21, 22, 23 ApEx 21 Pension Transfer Specialist 11 ApEx 22 Lloyd’s Syndicate Participation 9 ApEx 23 Corporate Finance 8 ApEx 24 RDR Core Standards Financial Services, Regulation and Ethics 2, 3, 4, 12, 13 ApEx 25 RDR Core Standards Investment Principles and Risk 2, 3, 4, 12, 13 ApEx 26 RDR Core Standards Financial Protection 2, 3, 4, 12, 13 ApEx 27 RDR Core Standards Personal Taxation 2, 3, 4, 12, 13 ApEx 28 RDR Specialist Standards Application Standards Retail Investment Products 4 ApEx 29 RDR Specialist Standards Application Standards Pensions and Retirement Planning 4 ApEx 30 RDR Specialist Standards Derivatives including Application Standards 3 ApEx 31 RDR Specialist Standards Securities including Application Standards 2

Financial Conduct Authority Page 4 of 106 APEX1 UK Financial Services, Regulation and Ethics Attainment Level Outcome Indicative Content 1a Introduction to UK Financial Services U Demonstrate an understanding of:
U1. The purpose and structure of the UK financial services industry U1.1 The function of the financial services industry in the economy – transferring funds between individuals, businesses and government U1.2 The main institutions/organisations – markets, retail institutions, wholesale institutions, market participants U1.3 The role of the EU and of the UK government – regulation, taxation, economic and monetary policy, provision of welfare and benefits U1.4 The purpose and position of clearing and settlement organisations U2. The main financial asset classes and their characteristics, covering past performance, risk and return U2.1 Cash deposits and money market instruments U2.2 Government securities, corporate bonds and Eurobonds – fixed interest and index linked U2.3 Equities U2.4 Derivatives U2.5 Commodities U2.6 Foreign exchange markets U2.7 Real estate – commercial and residential U2.7.1 Collective funds U2.7.2 REITs U2.7.3 Buy to let U2.8 Enterprise Investment Schemes (EIS) U3. The main financial services product types and their functions U3.1 Direct investment – cash, government securities and corporate bonds, equities, property and commercial money market instruments U3.2 Collective investments – structure, tax and charges – OEICs/unit trusts, investment trusts and companies, life assurance contracts, offshore funds, structured products U3.3 Derivatives – their structure and purpose U3.3 Mortgages and other secured and unsecured loans, bridging finance – personal and commercial U3.5 Structured products U3.4 Tax incentivised savings U3.5 Life, health and general financial protection U4. The main financial advice areas U4.1 Budgeting U4.2 Protection U4.3 Borrowing U4.4 Investment and savings U4.5 Retirement Later life planning U4.6 Estate planning U4.7 Tax planning and offshore considerations U4.8 The importance of regular reviews in line with the Consumer’s circumstances and arrangements U4.9 Offshore considerations U4.10 Socially responsible and ethical investments U5. The purpose and process of giving financial U5.1 The nature of the client relationship and the importance of confidentiality, trust and consumer protection

Financial Conduct Authority Page 5 of 106 U Demonstrate an understanding of:
advice, including the importance of regular reviews of the consumer’s circumstances U5.2 Assessing attitude to risk U5.3 Factors determining how to match solutions with consumer needs and demands U5.4 Assessing affordability and suitability U5.5 The importance effective use of communication skills in giving advice to vulnerable customers with different levels of knowledge, experience and capabilities including vulnerable customers and how to adapt advice to customers with different capacities and needs, including the importance of not overestimating the level of knowledge held by the average consumer U5.6 The importance of monitoring and review of consumers’ circumstances U5.7 The information consumers must be given under the current regulatory requirements U5.8 Consumer rights and remedies, including awareness of their limitations U5.9 The importance of regular reviews in line with the consumer’s circumstances and arrangements U6. The basic legal concepts relevant in financial advice U6.1 Legal persons – individuals, wills, intestacy, personal representatives (and administration of estates), trustees, companies, limited liabilities, partnerships U6.2 Contract, capacity to contract U6.3 Agency U6.4 Real estate, personal property and joint ownership U6.5 Powers of attorney and enduring powers of attorney powers of attorney and substituted decision making U6.6 Insolvency and bankruptcy U6.7 Identifying potential scams/notifying and reporting of scams/awareness of the impact of scams U7. The UK taxation and social security system U7.1 UK income tax system – liability to income tax, allowances, reliefs, rates, grossing up interest and dividends, employed and self-employed income, priorities for taxing different classes of income U7.2 Capital gains tax – liability to CGT, disposals, death, deductions, losses, main exemptions, indexation relief, taper relief, basic calculation of chargeable gains U7.3 Inheritance tax U7.4 Corporation tax U7.5 Concept and importance of residency/domicile/ reciprocal tax treaties U7.6 Withholding Taxation of investments and property U7.7 Stamp duty on securities, including real estate and real estate funds U7.8 National insurance U7.9 Benefits regime HMRC tax benefits and credits U8. The impact of inflation and Types of interest and impact on U8.1 Definition and common measures of inflation, deflation and disinflation and relevant indices U8.2 The difference between fixed and variable types of interest rates and what factors they

Financial Conduct Authority Page 6 of 106 U Demonstrate an understanding of:
client needs and solutions rate volatility on the performance of investments impact over time how they affect the affordability, suitability and performance of financial products in both the long and short term U8.3 Extreme market movements (booms and busts) Economic cycles/market volatility 1b Regulation and Ethics K Demonstrate a knowledge of:
K1. The main aims and activities of the Financial Services Authority (FCSA)/PRA and its their requirements for ethical conduct by firms and individuals K1.1 The role, activities and statutory objectives of the Financial Conduct Authority (FCSA) /Prudential Regulation Authority (PRA) K1.2 Key features of the FCSA’s principles for businesses K1.3 Arrangements, systems and controls for senior managers K1.4 Authorisation, supervision, appointed representatives and the fit and proper test for approved persons senior managers/certificated persons under the approved persons (APER) or Code of Conduct (COCON), as appropriate K1.5 The prevention of crime, including market abuse and insider dealing, whistle blowing K1.6 The approach to, and requirements for, treating customers fairly, including service standards and an awareness of the respective duties of product providers and advisers conduct risk and customer outcomes K2. How legislation (other than tax legislation) and regulations impact upon firms and the process of advising clients K2.1 UK legislation and EU directives K2.2 The role of the Department for Work and Pensions (DWP) The role of the relevant Government departments K2.3 The role of the Competition Commission and Markets Authority (CMA) K2.4 The Pensions Regulator (TPR’s) rules with respect to occupational pension schemes K2.5 Unfair contract terms and Consumer Rights Act K2.6 The role of guidance services K3. The role of oversight groups and other influencing bodies K3.1 Internal and external auditors, trustees and compliance K3.2 Codes of conduct, professional bodies and trade associations U Demonstrate an understanding of:
U9. The
FSFCA/PRA’s approach to regulating firms and individuals U9.1 Authorisation of firms, regulated activities and regulated investments, firms’ status (independent or other) U9.2 Capital adequacy U9.3 FSA supervision and the principles based approach Regulatory approaches to supervision U9.4 Discipline and enforcement including notification requirements and Statement of Professional Standing (SPS’s), as appropriate U Demonstrate an understanding of:
U10. How the
FSCA’s rules affect the control structures of firms and their relationship with U10.1 Approved persons and controlled functions U10.2 Reporting and record keeping U10.3 The training and competence regime U10.4 Depolarisation

Financial Conduct Authority Page 7 of 106 the FSCA U11. How the FSCA’s Conduct of Business Rules apply to the process of advising customers/clients U11.1 Types of customer U11.2 Terms of business and client agreements U11.3 Status of advisers and status disclosure to customers U11.4 Advice and know your customer rules U11.5 Suitability of advice U11.6 Execution only sales and insistent clients U11.7 Charges and commissions fees charges and commissions U11.8 Cooling off and cancellation, reflective periods U11.9 Product disclosure U11.10 Risk disclosure statements U11.11 Advertising and financial promotion rules U12. How the Anti-Money Laundering rules apply to dealings with private and intermediate customers U12.1 Proceeds of Crime Act 2002 and associated Money Laundering regulations U12.2 Definition of financial crime and proceeds of crime U12.3 Money laundering offences and the Terrorism Act 2000 U12.4 Client identification procedures and credit reference agencies U12.5 Record keeping requirements U12.6 Reporting procedures U12.7 Training requirements U12.8 The role of the Financial Action Task Force U12.9 Anti Bribery and Corruption U13. The main features of the rules for dealing with complaints and compensation U13.1 Firms’ internal complaints procedures U13.2 The Financial Ombudsman Service (FOS), Pension Ombudsman U13.3 The Financial Services Compensation Scheme (FSCS) U13.4 Pension Protection Fund U14. The role of the Information Commissioner’s Office (ICO) Data Protection Act U14.1 Definitions in the Date Protection Act U14.2 The data protection principles U14.3 Enforcement of the Data Protection Act U14.4 The role of the Information Commissioner’s Office (IFO)

Financial Conduct Authority Page 8 of 106 APEX2 Investment and Risk Attainment Level Outcome Indicative Content U Demonstrate an understanding of:
U1. The macroeconomic factors that affect investment returns U1.1 Main long term UK socio-economic trends - ageing population, rising living standards, growth of the service sector and other changing patterns of the UK economy, productivity of capital and labour, wealth and income distribution U1.2 The global context – international markets, globalisation of trade and finance, European economic and monetary union U1.3 The role of government and central banks – fiscal and monetary policy U1.4 Money, inflation, deflation, disinflation, interest rates, the link between money supply and inflation, measuring money supply U1.5 Balance of payments – capital and current account, exchange rates, the importance of the balance of payments U1.6 Economic and financial cycles – national income, global influences, the main stages of economic and stock market cycles, longer term growth trends U1.7 The role of financial investment in the economy – primary markets: how investment markets introduce new funds to business and the government; secondary markets; how markets enable investors to adjust their investments to suit their needs U1.8 Key economic indicators – gross domestic product (GDP), retail prices index (RPI) and the consumer prices index (CPI), public sector net cash requirement, volume of fixed investment, volume of consumer spending, balance of payments, money supply, foreign exchange rates, minimum lending bank rate, gilt yields, stock market indices. U2. The basic principles of taxation applying to the investments of UK resident and domiciled individuals U2.1 Income tax – liability to income tax, allowances, reliefs, rates, grossing up interest and dividends, employed and self-employed income, priorities for taxing different classes of income U2.2 Capital gains tax – liability to CGT, disposals, death, deductions, losses, main exemptions, indexation relief, tapper relief, basic calculation of chargeable gains U2.3 Stamp duty (including stamp duty reserve tax) on securities U2.4 Corporation tax U3. Different asset classes and their key features U3.1 Cash deposits U3.1.1 Characteristics and past performance – liquidity, rates of interest, real returns, institutions, statutory protection, risk factors, foreign currency deposits U3.1.2 Main types of deposit account – instant access, notice and fixed rate U3.1.3 Taxation of deposit interest – savings income, tax

Financial Conduct Authority Page 9 of 106 U Demonstrate an understanding of:
deducted at source, offshore accounts U3.1.4 ISAs and TOISAs U3.1.5 National savings and investment deposit products U3.1.6 Sharia compliant investments U3.2 Government securities, corporate bonds, Eurobonds U3.2.1 Main characteristics of fixed interest investments – nominal value and market price, coupon, redemption date U3.2.2 Investment returns – running yields, yields to redemption, capital returns, volatility and risk, yield curves U3.2.3 Gilts – government guarantee, short, medium and long dated gilts, past performance, gilt strips, risk U3.2.4 Index-linked gilts – returns on income and capital risk U3.2.5 Corporate bonds – borrowers’ risk ratings and effects on yields, past performance U3.2.6 Other types of bonds – permanent interest bearing shares, zero coupon bonds, deep discounted bonds, local authority bonds, convertible loan stock U3.2.7 National savings and investments – fixed interest investments U3.2.8 Dealing costs of purchases and sales U3.2.9 Taxation of government securities and corporate bonds – interest and capital gains/losses U3.3 Equities U3.3.1 Main types of shares – ordinary and preference U3.3.2 Characteristics of equity-based investment – individual company performance and main factors that affect company profits and share values, size of company and market liquidity, sectors and markets U3.3.3 Measuring performance – price earnings ratio (PE), dividend yield, dividend cover, borrowing, net assets U3.3.4 Market behaviour – what makes markets fluctuate, fundamental analysis and market psychology U3.3.5 Past performance – growth, dividends and volatility U3.3.6 Stock market indices – main UK and overseas indices U3.3.7 Dealing costs, stamp duty reserve tax U3.3.8 Taxation of dividends U3.3.9 Derivatives – futures and options, CFDs, covered warrants and other main types; main features and uses U3.3.10 Employee share schemes and incentives U3.3.11 AIM shares, unlisted securities and enterprise investment schemes – tax characteristics, past performance in terms of risk and returns U3.4 Property – residential and commercial U3.4.1 Characteristics of commercial and residential property investment – returns from rent and capital growth, demand, risks, quality of tenants,

Financial Conduct Authority Page 10 of 106 U Demonstrate an understanding of:
occupancy levels, liquidity, depreciation and maintenance costs U3.4.2 Past performance – differences between commercial and residential property (buy to let), key determinants of past investment returns, volatility, income and capital returns U3.4.3 Borrowing – its effect on risk and returns U3.4.4 Transaction costs – commissions, fees and stamp duty land tax U3.4.5 Taxation issues – taxation of rental income, interest relief, capital gains tax U3.4.6 Indirect property investment vehicles – unit trusts/OEICs, property shares, life assurance property bonds, offshore funds, Real Estate Investment Trusts (REITs), Property Authorised Investment Funds (PAIFs) U3.4.7 Means of valuing property (yield and historical average return) U3.5 Alternative investments U3.6 Absolute return funds U4. Different product types and their key features U4.1 OEICs and unit trusts U4.1.1 Structure of OEICs (investment companies with variable capital – ICVCs) and unit trusts – the common characteristics of funds and the main differences, relative merits of direct investment and investment in funds U4.1.2 Range of funds – different UK fund classifications, hedge funds, limited issue funds, tracker funds U4.1.3 Charges and pricing – initial and annual charging structures, single and bid/offer pricing, dilution levies U4.1.4 Total expense ratio and hidden charges (from dealing costs, level of turnover of funds) U4.1.5 Dealing in funds, UCITS U4.1.6 Taxation basics – UK and offshore, taxation within the funds, taxation of UK individual and trustee investors U4.1.7 Offshore funds – tax structure of both the fund and the UK investor, recognition by the FSA U4.1.8 Structured products investment funds – equity index-based and equity-based growth and income funds U4.2 Investment trusts U4.2.1 Basic structure and characteristics – closed ended structure, differences between closed and other funds, range of investment trusts U4.2.2 Main different classes of shares – ordinary shares, income shares, zero dividend shares, capital shares U4.2.3 Dealing, pricing, premiums and discounts, net asset value and total expense ratios U4.2.4 Gearing – advantages and drawbacks in terms of risk and flexibility U4.2.5 Past performance of investment trusts – risk and returns U4.2.6 Taxation – dividends and capital gains of

Financial Conduct Authority Page 11 of 106 U Demonstrate an understanding of:
investment trusts and for the investors who own them U4.2.7 Venture capital trusts – structure, tax characteristics, past performance in terms of risk and returns U4.3 Individual savings accounts (ISAs) and personal equity plans (PEPs) U4.3.1 Structure – components: stocks and shares, cash, life assurance maxi-ISAs, mini ISAs and TESSAonly ISAs (TOISAs) annual investment limits U4.3.2 Charging – initial and annual charges for direct investments and collectives, CAT standards U4.3.3 tax treatment – interest, dividends, mixed bond funds, capital gains, time limit for tax regime U4.3.4 Eligibility – age, residence U4.3.5 Transfers – restrictions U4.3.6 Key aspects of PEPs U4.3.7 Effect of the death of the investor U4.4 UK and offshore life assurance company products U4.4.1 Structure and characteristics of life assurance bonds – unit-linked funds, with profit bonds, guaranteed income and growth bonds U4.4.2 Qualifying policies – maximum investment plans and other endowments U4.4.3 Traded endowments, traded life policies U4.4.4 Charges – initial and annual U4.4.5 Taxation – UK and offshore, within the fund and for the investor U4.4.6 The choice between life assurance bonds and OEICs/unit trusts U4.4.7 Purchased life annuities U4.4.8 Friendly society products U4.5 The role of platforms, wraps and fund supermarkets U5. The role of ethical investment and socially responsible investment in financial advice U5.1 Socially responsible investment – portfolios with social, ethical, environmental and financial goals, including ethical investment and charitable giving U5.2 Ethical investment – portfolios based on ethical, social or environmental values where companies have been specifically excluded or selected as a result of their activities or behaviour, eliminating investments that meet negative criteria, while including those that meet positive criteria U5.3 Possible implications for investment performance U6. The importance of asset allocation in the investment process U6.1 The importance of asset allocation – achieving objectives, reducing risk, need for review U6.2 Analysing the underlying composition of funds – managed funds, with profit funds, fund of funds and other collective investments U6.3 Sample asset allocations – different types of investors U7. How other issues affect investment planning U7.1 Comparing charges, their impact and relevance, reduction in yield (including hidden charges), diversification U7.2 Active as against passive investment management U7.3 Paying off the mortgage as against other

Financial Conduct Authority Page 12 of 106 U Demonstrate an understanding of:
investments, what should be the relationship between investing and borrowing? U7.4 Alternative investments (e.g. gold, art, antiques) – past performance, advantages and drawbacks U8. Tax planning strategies U8.1 Basic investment tax planning – use of personal allowances, spouses’/civil partners’ personal allowances, children’s tax position, pension contributions, use of ISAs, use of capital gains tax exemptions, tax deferral, use of life assurance bonds U8.2 Factors to account for in making personal tax calculations: basic income tax and capital gains, tax computations – personal allowances, non-savings income, savings income, dividends, life assurance bond profits, chargeable gains U8.3 Criteria for selecting a tax planning strategy U8.4 Rules and procedures relating to personal tax calculations U8.5 How to make correct tax calculations U8.6 Legal requirements applying to confidentiality and disclosure of personal tax information An Demonstrate an ability to:
An1. Analyse consumers’ circumstances and suitable investments, taking account of any existing arrangements An1.1 Factors shaping consumers’ circumstances An1.2 How to identify and analyse risk profiles aversion and exposure An1.3 How to assess affordability and suitability An1.4 Methods of identifying and reviewing suitable investments An1.5 How to assess the impact of new solutions on existing arrangements A Demonstrate an ability to:
A1. Apply suitable investment product solutions to specific consumers’ circumstances A1.1 The range of solutions available to suit different types of circumstance A1.2 The criteria for matching solutions to consumer needs and demands A1.3 Factors influencing the way in which recommendations are presented A1.4 How to check consumers’ understanding of recommendations A1.5 Consumer rights and the regulatory requirements that apply to the provision of investment advice A2. How investment returns are related to investment risk and how that risk is measured A2.1 Inflation and investment returns – the difference between nominal and real returns A2.2 The effects of compound interest A2.3 The time value of money A2.4 Varying investment returns from the main different asset classes – ‘risk-free’ rates of return and the risk premium A2.5 Measuring risk – volatility, the significance of standard deviation as a measure of volatility, the importance and limitations of past performance data A2.6 Measuring total return and the significance of beta and alpha investment portfolio planning and reducing risk through diversification – systemic and non-systemic risk, diversification across shares, sectors, markets and asset classes

Financial Conduct Authority Page 13 of 106 A Demonstrate an ability to:
A3. the risks faced by investors and how an investor’s risk profile is determined A3.1 The importance of affordability and suitability in making financial planning decisions A3.2 Main types of risk for investors – equity capital risk, currency risk, interest rate risk, institutional risk, regulatory risk, income risk, inflation risk, shortfall risk A3.3 Objective factors: timescale, age, commitments, wealth, life cycle A3.4 Subjective factors: attitudes and experiences A3.5 Methods of assessment

Financial Conduct Authority Page 14 of 106 APEX3 Protection Attainment Level Outcome Indicative Content U Demonstrate an understanding of:
U1. The purpose and scope of financial protection and how customer circumstances, including the main types of state benefit and existing protection arrangements have an impact on protection planning U1.1 Main types of cover – life assurance, income protection insurance, critical illness insurance, mortgage payment protection insurance, accident sickness and unemployment insurance, personal accident insurance, long term care insurance, medical expenses U1.2 The main areas of need for protection – family and personal protection, mortgage, long term care, inheritance tax planning and the business protection U1.3 Divorce and relationship breakdown – impact on policies and changing needs U1.4 The role of employment and pension-based protection benefits – dependence on employment based cover, advantages and drawbacks U1.5 Regulatory issues – investment policies, noninvestment long term care policies, other insurance policies, ICOB U1.6 State benefits – their relevance to the provision of protection policies, main features of: income support, jobseekers’ allowance, child benefit, bereavement payment, bereavement allowance, widowed parent’s allowance, carer’s allowance, statutory sick pay, incapacity benefit, pension credit, disability living allowance, attendance allowance, working tax credit, child tax credit, state dependant’s pensions U1.7 Assessing priorities in life and health protection – individual and family priorities U1.8 The importance determining existing protection arrangements and their consequences for protection planning U2. The main types of life assurance policy with reference to long term care, their functions, how they are arranged, the tax rules and the use of life assurance in mitigating inheritance tax and estate planning U2.1 The basic principles of life assurance, proposers, lives assured, single and joint life policies U2.2 Main types of policy, permanent policies, term assurances, pension-based policies, group policies, effects on policy design and premium structures of mortality risk, investment and expenses, comparison of term, renewable and permanent policies and their uses U2.3 Mechanics of life assurance policies – proposal, utmost good faith and duties of disclosure, underwriting, cancellation rights policy document, renewals assignment U2.4 Policy proceeds – surrender, claim and maturity payments U2.5 Taxation of life assurance policies – basic rules of the taxation of life assurance company funds, the basic criteria for qualifying policies and their consequences, the taxation of proceeds of nonqualifying policies, pension policies, non-pension

Financial Conduct Authority Page 15 of 106 U Demonstrate an understanding of:
group life policies
U2.6 Special aspects – second hand policies, assignments, commissions U2.7 Assessing and quantifying different kinds of family life assurance protection needs and choosing appropriate policies and policy features to meet needs – requirements for cover, who should be covered, type of cover, flexibility and additional features with long term care, term and permanent policies, amount of cover, inflation-proofing, policy term, capital needs, liabilities, pension fund replacement, short-and-longer-term income replacement needs, impact of state benefits, choice of policies and affordability U2.8 Principal Types of will, probate and intestacy U2.9 Outline of inheritance tax – scope, chargeable transfers, potential exempt transfers, transfers on death, nil rate band, exemptions and reliefs, gifts with reservation, valuation U2.10 Basic inheritance tax computations for individuals U2.11 Basic inheritance tax planning including the use of trusts U2.12 Role of life assurance in estate planning – funding for inheritance tax through regular changes of premium life assurance, regular gifting using life assurance policies, insuring lifetime gifts and when to use level or decreasing term assurance, back to back whole life and annuity purchase U3. The use of trusts in life assurance U3.1 The nature of trusts U3.2 How trusts are set up and the main role settler(s), trustees and beneficiaries U3.3 Choosing trustees U3.4 Main types of trust – absolute, life interest, flexible, reverter to settlor, discretionary, accumulation and maintenance, married women’s property act trusts U3.5 Why trusts are used – their advantages and drawbacks, when they should and should not be used U3.6 Life assurance policies under trust – assignments, effects of bankruptcy, claims, dealings with beneficiaries U3.7 Tax issues of policies under trust – income tax, inheritance tax U4. The main types of income protection insurance policies, their functions, how they are arranged and the tax rules U4.1 The need for income protection insurance – who should be allowed, amount of cover, term U4.2 Main product features – individual and group policies, guaranteed premium rates, unit linked and reviewable policies, deferred periods, term, escalation of cover and benefits, limitation on benefits, effects on policy design and premium structures of morbidity, investment and expenses U4.3 Proposals and underwriting – premium rate structures by age, occupation, non-working insured people, effects on rates of deferred periods, escalation and policy term, difference between

Financial Conduct Authority Page 16 of 106 U Demonstrate an understanding of:
underwriting for incapacity rather than death U4.4 Claims and conditions – definitions of incapacity, exclusions and conditions, travel and occupation, monitoring claims U4.5 Taxation – individual and group policies U4.6 State benefits for illness and incapacity and their impact on the need for cover U4.7 Waiver of premium – existing policies, providing the cover through income protection policies U4.8 Group policies and employer policies U5. The main types of critical illness insurance policies, their functions, how they are arranged and the tax rules U5.1 Insurance cover provided – differences in coverage, changes in definitions, additional benefits, taxation of benefits U5.2 Policy structure – stand alone, combined whole life or term, first claim, bolt on, single and joint policies U5.3 Group policies U5.4 Effects on policy design and premium structures of morbidity, medical developments, investment and expenses U5.5 Underwriting issues U5.6 Need for cover – who needs cover, type of cover, flexibility and additional features, term and permanent policies U5.7 Assessing the amount of cover needed, inflationproofing, policy term, capital needs, short and longer-term income, replacement needs U5.8 Split benefit trusts for death benefits U5.9 Comparing critical illness cover and income protection – advantages and drawbacks U6. The main features and functions of mortgage payment protection insurance (MPPI) and accident, sickness and unemployment (ASU) insurance U6.1 Cover provided by MPPI and ASU – long term illness, incapacity, unemployment, differences between MPPI and ASU U6.2 Need for MPPI and ASU U6.3 Main limitations on the insurance provided U6.4 Comparing MPPI with ASU, income protection and critical illness insurance – advantages and drawbacks U6.5 State support for mortgage costs – qualifying rules, main limits on benefits U6.6 The reasons why PPI was mis-sold U7. The main features and functions of personal accident insurance U7.1 Types of cover – death, specified injury U7.2 Limitations – cover, annual policy U7.3 Personal accident insurance for children - availability, group schemes U7.4 Assessing individual needs – comparing with MPPI, ASU, income protection and critical illness insurance U8. The main features and functions of longterm care insurance and the context in which it is used U8.1 Long term care (LTC) insurance main features – pre-funded protection and investment, immediate care policies, regular premium and single premium policies, costs and benefits, taxation U8.2 Meeting the need for income to pay for long term care – period and costs of care U8.3 State (including NHS) – and local authority help

Financial Conduct Authority Page 17 of 106 U Demonstrate an understanding of:
for LTC – conditions and amounts U8.4 Other long term care planning – accumulating of funds, use of home, ownership of home, equity release, accelerated death benefits and viatical settlements U8.5 Enduring power of attorney – need, basic procedure, consequences Substituted decision making U8.6 Conversion options under existing policies U9. The main types of medical insurance and their uses U9.1 Cover provided – difference between acute and chronic conditions, overseas aspects, main different levels of benefits, policy excesses U9.2 Benefits of having medical insurance U9.3 Underwriting issues – pre-existing conditions U9.4 Individual and group plans U9.5 Features and limitations of other medical insurance plans – health cash plans, dental plans U10. The main needs for business insurance protection and how they can be met U10.1 Key person insurance – needs, appropriate life and health policies, basic tax position U10.2 Shareholder insurance – needs, appropriate life and health policies, basic tax position U10.3 Partnership insurance – needs, appropriate life and health policies, basic tax position An Demonstrate an ability to:
An1. Analyse consumers’ circumstances and suitable protection products, taking account of any existing arrangements An1.1 Factors shaping consumers’ circumstances and protection needs An1.2 How to identify and analyse risk aversion and exposure An1.3 How to assess affordability and suitability An1.4 Methods of identifying and reviewing suitable product solutions An1.5 The interrelationship of protection products and its consequences for identifying suitable and affordable solutions An1.6 How to assess the impact of new solutions on existing arrangements A Demonstrate an ability to:
A1. Apply suitable investment solutions to specific consumers’ circumstances A1.1 The range of solutions available to suit different types of circumstance A1.2 The criteria for matching solutions to consumer needs and demands A1.3 Factors influencing the way in which recommendations are presented A1.4 How to check consumers’ understanding of recommendations A1.5 How consumer rights and the regulatory requirements apply to the provision of investment advice A1.6 The consequences of inadequate protection and how to explain these objectively to consumers

Financial Conduct Authority Page 18 of 106 APEX4 Retirement Planning Attainment Level Outcome Indicative Content U Demonstrate an understanding of:
U1. The main aims and strategies for retirement planning U1.1 Determining needs at retirement and after retirement – planning when and how to retire, need for capital for asset purchases, repayment of liabilities, retirement income and capital in the initial retirement years, longer term income needs, surviving spouse/partner income needs, potential need to fund long term care, estate planning aims U1.2 Quantifying future retirement needs in advance – methods of assessing and budgeting, based on current and expected expenditure, potential long term care fees, estimating future rates of inflation and real investment returns, estimating clients’ other income and capital resources U1.3 Accumulating funds for retirement – investment strategies and asset allocation, long, medium and short timescales U1.4 Accumulating funds for retirement – tax strategies, tax relief, tax shelter, advantages and of maximising tax free cash, minimising future tax in retirement U1.5 Overview of the main types of plans – state pension benefits, defined benefit and defined contribution occupational pension schemes, cash balance schemes, personal pensions/stakeholder pensions workplace pensions and auto enrolment U1.6 Identifying the existing pension provision from state and private sources – DWP projections, defined benefit scheme benefit statements and statutory money purchase illustrations U2. The key features basic principles of auto enrolment U2.1 The assessment process U2.2 Certification and eligibility U2.2 Postponement U2.3 Phasing U2.4 Cyclical re-enrolment U2.5 Default and deferring issues U2.6 Transfers of information U2.7 NEST U3. The main rules governing the tax treatment of pensions (WAS U2) U3.1 Employee taxation, basic income tax and national insurance computations – simple fringe benefits, reliefs and allowances U3.2 Employer taxation – corporation tax, national insurance contributions, income tax for employers, effect of making pension contributions, ‘wholly and exclusively’ test (in outline), spreading of relief U3.3 Special considerations for shareholding directors – the choice between salary and dividends U3.4 Main aspects of the tax treatment of registered pension schemes, annual allowance, lifetime allowances, eligibility of individuals for tax relief, annual limit for relief, minimum pension age, benefit types and limitations

Financial Conduct Authority Page 19 of 106 U Demonstrate an understanding of:
U3.5 The tax position of pension funds – the treatment of different classes of asset. U3.6 taxation of pension benefits – state benefits, occupational and personal pension schemes U4. The main state pension benefits to which individuals may be entitled in retirement and the impact they may have on retirement planning. (WAS U3) U4.1 Basic State pension – payment age, entitlement, pension amount and increases, effect of determent, taxation, national insurance contribution record, basic state pension widow(er)’s and civil partner’s death and benefits, Department for Work and Pensions forecast service U4.2 additional state pension and calculation of foundation allowance U4.2 Graduated pensions, state earnings related pension scheme (SERPS) and the state second pension (S2P) – calculation of benefits, including widow(er)’s and civil partner’s benefits under SERPS, contracting out of S2P generally U4.3 Pension credit – structure, impact of claimants’ income and capital position, effects on pension planning U5. The basic principles underlying defined benefit pensions schemes (WAS U4) U5.1 Public sector schemes – benefit structures, security, transfer club U5.2 Pensions and life assurance benefits – accrual rates, eligibility, inflation protection, contracting out, commutation issues, life assurance, dependants’ income benefits U5.3 Main roles of employers and pension scheme trustees, requirement for member-nominated trustees, importance of scheme rules determining and limiting benefit options U5.4 Basic position on early retirement, reduction in benefits, early retirement through ill health U5.5 Early leavers and transfer values – reduction in benefits on leaving, where transfers can be and how they can be calculated (in outline), right to transfer value, refunds of contributions, enhanced transfer values U5.6 Funding and investment issues of defined benefit schemes – employers’ commitment and risk, funding levels, protection of pension rights, employee contributions, annual limit for relief, topping up with additional voluntary contributions (AVCs) and free standing additional voluntary contributions (FSAVCs) and concurrent personal pensions U5.7 Private sector schemes – scheme specific funding requirements, accounting for employers’ pension funds and liabilities under accounting standard FRS17 and IAS 19, employees’ financial security and risk to defined benefit pension benefits U5.8 Death in service – tax efficiency and limitations of cover, cost U5.8 Contracting out of S2P – basic position, effect on national insurance contributions U5.9 Closure and winding up of schemes – main

Financial Conduct Authority Page 20 of 106 U Demonstrate an understanding of:
implications
U5.10 The Pension Protection Fund, and Financial Assistance Scheme and employer covenant U5.11 Advice issues – pension opt-outs, transfers and early leavers, added years AVCs as against money purchase AVCs, AVCs and concurrent personal pensions U5.12 Transfer value exercises management U5.13 Snowdon code and how its conducted U6. The basic principles underlying defined contribution pension schemes and how benefits are built up (WAS U5) U6.1 Basic structure of defined contribution occupational and personal pension schemes – contributions, funds, benefits, transferability, contract vs trust based schemes U6.2 Main roles of employers and pension scheme trustees, importance of scheme rules determining and limiting benefit options U6.3 Nature and operation of group personal pension schemes – contributions by employer and employee, control of investment and benefits U6.4 Income tax computations and employee contributions to occupational and personal pension schemes – methods of giving relief, computation of relief, timing of relief, effects on payments on account U6.5 Tax relief on employers’ pension contributions – to personal pensions and defined contribution occupational pension schemes U6.6 Employee contributions, AVCs and FSAVCs U6.7 Use of concurrent personal pension plan, effect on allowances, benefit types, timing of benefits U6.8 Contracting out of S2P/SERPS via scheme or personal pensions – basic position, effect on national insurance contributions Protected Rights U6.7 Death benefits, ill health and serious ill health before crystallisation of retirement benefits – lump sum benefits, dependants’ income benefits, lifetime allowance test, term assurance U6.10 Protecting against consequences of ill health – availability and effect of waiver of premium feature, income protection arrangements, the use of critical illness insurance, contributions whilst incapacitated U6.11 Stakeholder pensions – definition, the requirements for employer designation U6.12 Contributions for others, including contributions by parents for children U6.8 Advice issues – estimating how much needs to be invested to accumulate adequate funds for retirement, affordability, assessing a client’s investment risk profile U6.9 FSCS protection U7. How pension funds can be invested to provide capital and income in U7.1 Asset classes – risks, returns and past performance (cross reference to ApEx2 & 19 Investment and Risk and Managing Investments) U7.2 Asset allocation – timescale, relation to other assets, client attitudes, life styling glide path

Financial Conduct Authority Page 21 of 106 U Demonstrate an understanding of:
retirement (WAS
U6)
U7.3 Self investment under registered pension schemes (occupational and personal) – the main rules, tax implications, characteristics and opportunities U8. The main criteria that can be used in choosing pension contracts and providers (WAS U7) U8.1 The choice between the main kinds of defined contribution schemes and their relative merits U8.2 Choosing pension providers – costs, administration, financial strength U8.3 Fund choice, past performance, risk, life styling glide path, default funds U8.4 Self-investment options U9. The main options for drawing retirement benefits for individuals with defined contribution schemes (WAS U8) U9.1 Normal minimum pension age, effect of ill-health, managing longevity risk, minimum decumulation age U9.2 Maximum tax free pension commencement lump sum U9.3 Annuities – main types of and features of annuities and secondary annuity market: level escalating, inflation linked, with profit and unit linked, criteria for selecting annuity type, impaired life and enhanced, single life and joint life, death benefits after retirement: capital protection and guarantees U9.4 Basics of phased retirement and unsecured income with risk aspects, death benefits, income tax and IHT implications U9.5 Basics of Alternatively Secured Pension (ASP) with risk aspects, death benefits, income tax and IHT implications U9.4 Uncrystallised funds pension lump sum (UFPLS), crystallization funds, pension lump sum, U9.5 Flexi-access drawdown U9.6 Safeguarding benefits U9.7 Scope of pensions wise service U9.6 Other sources of income in retirement U10. The suitability of registered pension schemes and other types of investments which can be used to provide retirement benefits (WAS U9) U10.1 The tax characteristics of registered pension schemes compared with other types of investment – tax treatment, accessibility, contribution limits and allowances, risk, availability, charges, residential property the tax privileges of pension schemes compared with other types of investment, including ISAs and residential property U10.2 Unregulated pension schemes and scams U10.2 ISAs U10.3 Direct investment in cash, bonds and equities, importance of diversification, danger of overreliance on employer-linked investments (eg schemes) U10.4 OIECS/unit trusts and other collective investments U10.5 Life assurance contracts U10.6 Property – residential and commercial – and use of equity release products to release funds U10.7 Selling a business or share in a business U10.8 Unregistered pension schemes U10. Pressures on pension U10.1 Reasons for trend away from defined benefit schemes

Financial Conduct Authority Page 22 of 106 U Demonstrate an understanding of:
provision, trends and planned future changes to legislation, tax regulations and practice applying to retirement planning arrangements U10.2 Effect on longevity on pension provision, including state scheme U10.3 Planned reforms to state pensions, including increase in state pension age and changes to S2P structure U10.4 Planned reinstatement of link between state basic pension and earnings inflation U10.5 Abolition of contracting out on defined contribution basis U10.6 Personal accounts U11. (in summary form) the main rules governing pensions and divorce or dissolution of civil partnership U11.1 Offsetting U11.2 Earmarking U11.3 Sharing U11.4 Implications for pension planning – effect on allowances and the need to build up additional benefits An Demonstrate an ability to analyse An1. Consumers’ circumstances and products suitable to meet retirement needs, taking account of any existing arrangements An1.1 Factors shaping consumers’ circumstances, retirement aspirations and prospects An1.2 How to identify and analyse risk aversion and exposure attitude to risk and capacity to loss An1.3 How to assess affordability and suitability An1.4 Methods of identifying and reviewing suitable product solutions options An1.5 The types of pension products, associated risks and suitability criteria A Demonstrate an ability to apply A1. Suitable retirement product retirement solutions to specific consumers’ circumstances A1.1 The range of solutions available to suit different types of circumstance A1.2 The criteria for matching solutions to consumer needs and demands A1.3 Factors influencing the way in which recommendations are presented A1.4 How to check consumer’s understanding of recommendations A1.5 Consumer rights and the regulatory requirements applying to the provision of retirement planning advice A1.6 The consequences of inadequate provision and how to explain these objectively to Consumers A1.7 The importance of regular review meetings of retirement planning

Financial Conduct Authority Page 23 of 106 APEX5 Mortgage Advice Attainment Level Outcome Indicative Content K Demonstrate a knowledge of:
K1. The definition of a mortgage and a regulated mortgage contract K1.1 Definition as given in FSA FCA handbook K1.2. Legal definition K1.3. Definition of a regulated secured second charge loan K2. The house-buying process, the key parties involved and their roles England/Wales K2.1a Role of estate agent/valuer/conveyancer/legal adviser K2.2a Process to contract exchange/completion and when a contract becomes binding K2.3a Proposed use of home information packs (as published in the new Housing Bill) K2.3a Gazumping and gazundering OR Scotland K2.1b Role of estate agent/valuer/legal adviser K2.2b Conditional/unconditional offer K2.3b Private bargain/private treaty K2.4 Acceptance/completion/conclusion of missives/completion K2.5 Gazumping and gazundering conditional offers K3 (was 4). The process and implications of buying property at auction K3.1 Requirement for funding (ie cash/mortgage commitment) to be in place up front K3.2 The two methods of property auction; contracts exchanged, with associated deposit, on the day procedure to complete purchase K4 (was 3). The principal types of property defect that surveys can identify and understand their implications when seeking a mortgage, including the options available to consumers and lenders K4.1 Main property defects K4.2 How property defects may affect the lending decision and/or require immediate remedial works as a condition of the mortgage K5. The common types of borrower and how their main mortgage related requirements may differ and what factors may disqualify people from borrowing K5.1 Private/residential borrowers K5.2 Intermediary Eligible counterparty /business/commercial/high net worth borrowers/ property investors/mortgage professionals (outline only) K5.3 Vulnerable customers K5.4 Those who will face difficulty in borrowing K5.5 Those who cannot borrow

undischarged bankrupts
mentally incapacitated
minors
consumers with poor credit history
consumers unable to prove income

Financial Conduct Authority Page 24 of 106 U Demonstrate an understanding of:
U1. The economic and regulatory context for giving mortgage advice U1.1 The property market and the main conditions that affect it U1.2 Interest rates and their drivers U1.3 The UK mortgage lending sector U1.4 Mortgage regulation: MCOB and its implications for the mortgage adviser U2. The role of a mortgage adviser and the importance and the principles of providing advice, including the key factors affecting the advice given to provide deliver a fair outcome for the customer U2.1 Affordability U2.2 Suitability U2.3 Attitude to risk and risk profile U2.4 time term of mortgage or loan U2.5 Principles of ethical advice and achieving fair outcomes U2.6 Methods of verifying information supplied by consumers U2.7 Methods of checking that mortgage solutions match consumer immediate and long term needs and circumstances U2.8 Ways of advising clients in arrears who have differing attitudes to risk and indebtedness U3. The main features and the implications for consumers of ‘gazumping’ and ‘gazundering’ U3.1 Gazumping U3.2 Gazundering U4. The purpose use of additional forms of security, including that of guarantors U4.1 The requirement for guarantors to be advised to seek independent legal advice U4.1 The implications for a lender and borrower of taking additional forms of security U4.2 The rules and regulations of governing additional forms of security U5. The fees and charges involved in arranging a mortgage, identify where these apply, the services they cover, when they become due, which are refundable and how the opportunity for refunds diminishes as the process nears completion Commonly applicable charges and fees:
U5.1 Reservation fees
U5.2 Application fees
U5.3 Arrangement fees
U5.4 Lenders reference fees U5.5 Land Registry fees U5.6 Valuation fees U5.7 Estate agent fees U5.8 Legal/solicitors fees U5.9 Stamp Duty Land Tax U5.10 Local Authority searches U5.11 Bankruptcy searches U5.12 Telegraphic transfer costs U5.13 Environmental searches, e.g. flooding, mining Less common/other party charges (outline only):
U5.14 Survey fees and fees for other specialist reports U5.15 Booking fees U5.16 Title indemnity fees U5.17 Higher lending charges U5.18 Broker fees

Financial Conduct Authority Page 25 of 106 U Demonstrate an understanding of:
U5.1 Fees and charges relating to the purchase of the property including relevant taxes U5.2 Fees and charges relating to the purchase of the mortgage including tax U5.3 Fees and charges relating to the advice provided including tax provision of mortgage advice U6. The principal factors affecting the value of property, including their implications for consumers seeking mortgages and when consumers should be referred for specialist advice U6.1 Type of property U6.2 Location U6.3 Building materials and any restrictions U6.4 Age of property U6.5 Freehold/commonhold/leasehold (England & Wales) U6.6 Tenure (Scotland – note: new legislation from 2003) U6.7 Multiple use U6.8 Vacant possession U6.9 Reinstatement value U6.10 Whether it is insurable, e.g. risk of flooding U6.11 Planning permission U6.12 Building regulations U6.13 Contract guarantees U6.14 History of subsidence U6.15 Listed/heritage U6.16 Easements, e.g. rights of way U6.17 Due diligence enquiries, e.g. outstanding disputes U6.18 Covenants U6.1 The implications for customers seeking mortgages of the principal factors affecting property values U6.2 When consumers should seek advice on property values U6.3 The implications for lenders of the principal factors affecting property values and the security U7. The different forms of valuation and survey and which might be appropriate for different properties and/or the borrower’s circumstances U7.1 Forms of valuation and or survey (basic valuations, homebuyer’s report, building survey) U7.2 Requirements of lenders U7.3 Rights of the consumer U8. The main features and functions of mortgage related protection payment protection insurance (MPPI) and life, accident, sickness and unemployment (ASU) insurance U8.1 Cover provided by MPPI and ASU – long term illness, incapacity, unemployment, differences between MPPI and ASU U8.2 Need for MPPI and ASU U8.3 MCOB and ICOB rules U8.4 Main limitations on the insurance provided U8.5 Comparing MPPI with ASU, income protection and critical illness insurance advantages and

Financial Conduct Authority Page 26 of 106 U Demonstrate an understanding of:
drawbacks
U8.6 State support for mortgage costs – qualifying rules, main limits on benefits U8.7 Life assurance (endowments should be linked with repayment vehicles for interest only mortgages) U8.8 Accident/sickness/critical illness/unemployment/redundancy insurance U8.9 Permanent health insurance U8.10 Buildings and contents insurance U8.11 Waiver of premium benefit U8.12 Higher lending charge U8.1 The purpose and implications for consumers and lenders for of different mortgage protection arrangements U8.2 The rules and regulations governing the sale and advice of mortgage protection arrangements and property insurance U9. The principles, and procedures and considerations associated with raising additional money and the circumstances when further borrowing might be appropriate U9.1 Equity release products (lifetime mortgages and home reversion schemes) U9.1 Lifetime mortgages and home reversion schemes –further drawdown U9.1 Further advances U9.3 Draw down facilities U9.4 Release of part security U9.2 Remortgages U9.3 Second charge mortgage loans U9.4 Bridging finance loans U9.5 Lifetime mortgages and home reversion schemes –further drawdown U9.7 Charging structures U9.8 Legal implications U10. The principles, procedures and costs of transferring and amending mortgages U10.1 Transfer of mortgage to a new lender U10.2 Implications of property moves U10.3 Converting one mortgage to another U10.4 Adding/removing one party from a joint mortgage/transfer of equity U10.5 Redeeming a mortgage or secured loan before/at the end of its term U10.6 Making additional/lump sum capital repayments on a mortgage, during its term U10.7 Transitional lending rules U10.8 Porting mortgages U11. The implications principles of using mortgages within debt consolidation arrangements consolidating debt appropriately within a mortgage U11.1 Relationship between costs/penalties/repayments/term U11.2 Risk to the consumer associated with consolidation U11.1 Implications for consumers and lenders of using mortgages within debt consolidation arrangements U11.2 Rules and regulations relating to using mortgages within debt consolidation arrangements U11.3 Risks associated with moving loans from

Financial Conduct Authority Page 27 of 106 U Demonstrate an understanding of:
unsecured to secured status U11.4 Draw down facilities U11.4 Arrangements with creditors, referring for specialist advice U12. The need to obtain Local Authority planning consent for house development/extensions U12.1 The legal basis of local authority planning procedures U12.2 The main procedures in obtaining local authority planning consent U12.3 Development limitations that apply to different categories of listed buildings U13. The implications for the borrower of the non-payment of mortgages, other breaches of the Mortgage Deed, nonpayment of building insurance, non-payment of ground rent/service charges and the options available U13.1 When to provide a The content a mortgage warning, when this should be issued and timing of mortgage warning, ensuring that this is understood U13.2 Possible courses of action available to lenders and borrowers (e.g. Scotland mortgage to rent scheme)

Debt advice agencies available to the
borrower
Switching payments from interest only to
repayment
Extension to term or consolidation of arrears
U13.3 FSCA requirements regarding the treatment of those in arrears U13.4 Mortgage Rights Act (Scotland) the implications of legislation governing the treatment of those in arrears U13.5 Implications for customers and lenders of the non-repayment of capital at the end of an interest only mortgage term U13.6 Implications for consumers and lenders of the use of state benefits and reliefs to support mortgage payments U14. The legal rights and remedies available to lenders in respect of non-payment from borrowers U14.1 Rights of subrogation of insurers to pursue borrowers U14.2 Legal remedies on default U14. FCA rules and regulations governing the use of remedies on default U15. The main provisions made by the State to assist consumers in difficulties over the repayment of mortgages U15.1 Income Support for Mortgage Interest (ISM) U15.2 52 week linking rule This has been moved to U13. U16. The main requirements of the Mortgage Conduct of Business Rules and the legislation affecting mortgages U16.1 Role and responsibilities of the lender U16.2 Role and responsibilities of the adviser U16.3 Role and responsibilities of the consumer U16.4 Other legislation affecting mortgages U16.5 The PRA rules in the Housing part of the rulebook – FPC’s exercising of ‘powers of direction’. U16. Requirements of the Mortgage Conduct of Business Rules U16.2 National House-Building guarantees U16.3 Property Mis-descriptions Act

Financial Conduct Authority Page 28 of 106 U Demonstrate an understanding of:
U16.4 Contract Law
U16.5 Principles of Agency
U16.6 Consumer Law
U16.7 Principles of testacy and intestacy, including grants of probate and letters of administration U16.8 Rights of parties to joint tenancies and tenancies in common U16.9 Legal obligations and guarantors U16.10 Lenders Rights and Borrowers Covenant U16.11 Financial Services and Markets Act 2000 (including the Mortgage Conduct of Business Rules) England/Wales/Northern Ireland:
U16.12 Property Law (Law of Property Act 1925, Leasehold Reform Act 1967, Leasehold Reform, Housing and Urban Development Act 1993) OR Scotland:
U16.13 Rent to Mortgage Scheme U16.14 Matrimonial Homes Act (e.g. single borrowers require an affidavit) U16.15 Tenancy Act U16.16 Mortgage Rights Act U16.17 Statutory Repair Act U16.18 Bankruptcy Act (refers to ‘sequestrian’ in Scotland) U16.19 Land Tenure Reform Act (note – new legislation due 2003) U16.20 Legislation regarding intestacy – impact upon partner where mortgagor dies Intestate U16.21 Feu disposition (reference Land Certificate in England/Wales) U16.22 Court decree (reference County Court Judgement in England/Wales) U17. The structure and features of other types of mortgage U17 (including 18 and 19) The structure and features of other different types of mortgage U17.1 The different types of repayment methods for mortgage arrangements U17.2 The different interest rate options available U17.3 The different types of mortgage product and how they to suit consumer needs U17.4 The different forms of Government backed incentives for home purchases U17.5 The different forms of shared ownership arrangements U17.6 Islamic home finance arrangements U17.1 Commercial mortgages U17.2 Lifetime mortgages (defined term for ‘equity lease’ mortgages for older consumers) U17.3 Low start/deferred interest mortgages U17.4 Self build mortgages U17.5 100%/125% mortgages U17.6 Foreign currency mortgages U17.7 New build mortgages U17.8 Buy to let mortgages (including types of

Financial Conduct Authority Page 29 of 106 U Demonstrate an understanding of:
An
Demonstrate an ability to analyse tenancy) U17.9 ‘Right to buy’ Council property mortgages U17.10 Shared appreciation mortgages U17.11 Shared ownership mortgages (Housing Association) U17.12 Equity shares mortgages U17.13 Pension scheme mortgages U17.14 Adverse credit/sub-prime mortgages (for ‘non-conforming’ or ‘non-status’ borrowers, with, e.g. CCJs/arrears/discharged bankruptcy) U17.15 Islamic home finance U18. The key features of the different types of mortgage repayment options and their benefits and disbenefits for different types of borrower U18.1 Capital and interest repayment (repayment mortgages) U18.2 Interest payment (interest only mortgages) U18.3 Implications for the consumer of the under performance of repayment options U19. The key features of the common types of mortgage product and interest rate options U19.1 Capital and interest mortgages U19.2 Repayment tracker mortgages (variable rate/LIBOR/base rate tracker mortgages) U19.3 Interest only tracker mortgages U19.4 Fixed rate mortgages U19.5 Capped rate (including capped and collared) mortgages U19.6 Discounted rate (including cash back/gift) mortgages U19.7 Deferred rate low start mortgages U19.8 Flexible mortgages U19.9 All in one/current account mortgages, including drawdown facilities: offset mortgages U19.10 CAT marked mortgages U19.11 Hybrid arrangements products, for example – ‘part and part’ mortgages U19.12 The performance and volatility of fixed and variable interest rates for different types of borrower An1. The key features of different mortgage solutions and their suitability for different customers’ circumstances (including A1) Analyse consumers’ circumstances and recommend appropriate mortgage solutions to specific circumstances An1. Analyse consumers’ An1.1 The different factors that shape a customer’s circumstances An1.2 Assessing affordability, suitability and sustainability of mortgage solutions An1.3 The range of interest rate solutions available to customers An1.4 The range of mortgage products available to customers An1.5 The different mortgage repayment solutions for customers An1.6 The different forms of alternative home finance solutions and Government backed incentives An1.1 Factors shaping consumers’ circumstances

Financial Conduct Authority Page 30 of 106 An Demonstrate an ability to analyse circumstances and suitable mortgage solutions taking account of any existing arrangements and borrowing purposes An1.2 How to assess affordability and suitability An1.3 How to assess the long term performance of mortgage products An1.4 Methods of identifying and reviewing suitable product solutions An1.5 How to assess the impact of new solutions on existing arrangements An1.6 Special rule requirements of MCOB4 A1. Apply suitable mortgage solutions to specific consumers’ circumstances A1.1 The range of solutions available to suit different types of circumstance A1.2 The criteria for matching solutions to consumer needs and demands A1.3 How to explain interest rates, volatility and related technical matters to lay people A1.4 Factors influencing the way in which recommendations are presented A1.5 How to check consumers’ understanding of recommendations A1.6 Consumer rights and the regulatory requirements apply to the provision of mortgage advice A Demonstrate an ability to apply A1. (previously A2) The principles of providing mortgage advice A1.1 Principles of ethical advice A1.2 Methods of verifying information supplied by consumers A1.3 Methods of checking that mortgage solutions match consumer immediate and long term needs and circumstances A1.4 Ways of advising clients in arrears who have differing attitudes to risk and indebtedness An Demonstrate an ability to analyse An2 (previously An1) The key features and implications of different forms of property purchase and specialist mortgage lending and their suitability for different customers’ circumstances An1. The key features of the different types of mortgage repayment options and their benefits and disbenefits for different types of borrower An2.1-3 (previously An1.1-3) An1.1 Capital and interest repayment (repayment mortgages) An1.2 Interest payment (interest only mortgages) An1.3 Implications for the consumer of the under- performance of repayment options An2.1 The different factors that shape a customer’s circumstances and borrowing purposes in the Buy to Let, second charge and bridging finance market place An2.2 The different factors that shape a customer’s circumstances and borrowing for second homes, self-build properties and properties bought at auction An2.3 The legal implications and issues associated with property purchase An2.4 The range of solutions in the bridging finance and the second charge lending market and the suitability of solutions for a

Financial Conduct Authority Page 31 of 106 An Demonstrate an ability to analyse customer An2.5 The Buy to Let and Consumer Buy to Let customer and suitable mortgage solutions An2.6 The range of solutions available for additional funding on a secured lending basis An2.7 The different taxation implications related to property ownership An3 (previously An2) An2. The key features of the common types of mortgage product and interest rate options An3.1-11 (previously An2.1-11) An2.1 Capital interest mortgages An2.2 Straight repayment tracker mortgages (variable rate/LIBOR/bas rate tracker mortgages) An2.3 Interest only tracker mortgages An2.4 Fixed rate mortgages An2.5 Capped rate (including capped and collared) mortgages; discounted rate (including cash back/gift) mortgages; deferred rate low start mortgages An2.6 Equity release mortgages (links to mortgage/home reversion schemes) An2.7 Flexible mortgages An2.8 All in one/current account mortgages, including drawdown facilities An2.9 CAT marked mortgages An2.10 Hybrid arrangement products, for example – ‘part and part’ mortgages An2.11 The performance and volatility of fixed and variable interest rates for different types of borrower An4 (previously An2.3) An2.3. The structure and features of other types of mortgage An4.1-15 (previously An3.1-16) An3.1 Commercial mortgages An3.2 Lifetime mortgages (defined term for ‘equity Release’ mortgages for older consumers) An3.3 Low start/deferred interest mortgages An3.4 Self build mortgages An3.5 100%/125% mortgages An3.6 Foreign currency mortgages An3.7 New build mortgages An3.8 Buy to let mortgages (including types of tenancy) An3.8 Let to buy mortgages An3.9 ‘Right to buy’ Council property mortgages An3.10 Shared appreciation mortgages An3.11 Shared ownership mortgages (Housing Association) An3.12 Equity share mortgages An3.13 Pension scheme mortgages An3.14 Adverse credit/sub-prime mortgages (for ‘non-conforming’ or ‘non-status’ borrowers, with e.g. CCJs/arrears/discharged bankruptcy) An3.15 Sharia-compliant mortgages (also known as Islamic mortgages)

Financial Conduct Authority Page 32 of 106 A Demonstrate an ability to apply A1. The rules and regulations governing mortgage lending, mortgage advice and the sale of associated mortgage protection arrangements A1.1 The rules contained within MCOB relating to mortgage lending A1.2 The rules contained within MCOB relating to the provision of mortgage advice A1.3 The rules contained within ICOB relating to the sale of mortgage related insurances A1.4 The rules contained within the Consumer Credit Acts for secured lending. A1.5 The rules contained within MCOB relating to the treatment of those in arrears and the rules governing legal remedies on default A2. The principles of ethical and sustainable advice to suit customers’ circumstances A2.1 The assessment of affordability and the suitability of sustainable solutions for mortgage customers A2.2 The provision of regulated mortgage advice for property purchasers A2.3 The provision of advice relating to the release of further equity for mortgage customers A2.4 The provision of advice to BTL, CBTL customers and property investors A2.5 The provision of advice on bridging finance and second charge lending A2.6 The provision of advice on other forms of home finance arrangements A2.7 The provision of advice on mortgage related insurance protection arrangements

Financial Conduct Authority Page 33 of 106 APEX7 Long Term Care Insurance Attainment Level Outcome Indicative Content K Demonstrate a knowledge of:
K1. The background to long-term care provision in the UK and the current ‘definition’ of long term care insurance as defined in the FSCA Handbook glossary K1.1 Definition of long-term care insurance and how it fits with existing contracts K1.2. Differences between pre-funded insurance and immediate needs annuities and how it fits with existing contracts K1.3. Background to current provision in UK through the informal, public, private and voluntary sectors K1.4 How care is accessed and delivered and the cost implications to the client K2. The different types of longterm care that are available K2.1 The types of care and level of dependency associated with:
K2.1.1 Domiciliary
K2.1.2 Sheltered accommodation All forms of supportedive living K2.1.3 Residential care K2.1.4 Nursing care K2.1.5 EMI care K2.1.6 Hospital K2.2 The role of:
K2.2.1 Intermediate care
K2.2.2 Respite care
U Demonstrate an understanding of:
U1. How current legislation affects the provision of advice on longterm care insurance U1.1 Understand the ongoing impact of legislation and case law relevant to long-term care as applies in England, N. Ireland, Wales and Scotland U2. The responsibilities of for the provision of health care and social care a health authority in making provisions for continuing care and any funding implications for the client U2.1 Legal responsibility of the Health Authority NHS U2.2 Department of Health guidelines U2.3 Eligibility criteria for continuing care:
U2.3.1 Health care
U2.3.2 Social care
U2.4 Funding levels, including National variations U2.4.1 Eligibility for Registered NHS nurseing care contribution (RNCC NHS-funded Nursing Care):
U2.4.1a High/Medium/Low Entitlement Levels U2.4.1b Payment procedures U2.5 Discharge from hospital procedures and delayed discharge U2.6 Regional strategic health authority/primary care trusts U2.6 Relevant legislation including Care Act 2014, Mental Health Act 1983 and Human Rights Act 1998 U3. The responsibilities of a local authority in enabling U3.1 Assessments U3.2 Delivery of care:
U3.2.1 Domiciliary. LA Circulars U3.2.2 Residential

Financial Conduct Authority Page 34 of 106 U Demonstrate an understanding of:
access to longterm care and procedures for care assessments, both domiciliary and residential U3.3 Understand the relevant UK legislation on care with particular including reference to the support for the carer:
U3.3.1 National Assistance Act 1948 (s21 and s22) U3.3.2 NHS and Community Care Act 1990 (s47) U3.3.3 Health and Social Care Act 2001 (s47, s49[1] and s49[2]) U3.3.4 Care Standards Act 2000 (Part 1 – s3, s6 and s7) U3.3.5 Mental Health Act 1983 (s117) U3.4 Fair access to care services (LA Circular 13 2004) U4. The procedures and by which local authorities make financial and needs assessments for those requiring long-term care and the role of the local authority social services U4.1 Residential care U4.2 Charging Residential Accommodation Guidance, CRAG: LA Circulars Relevant statutory guidance U4.2.1 National Assistance [assessment of resources] Regulations 1992 UK variances U4.2.2 Local authority capital limits – lower and upper limits U4.2.3 National Variations U4.2.4 Assessment of jointly owned assets U4.2.5 Deprivation of assets – lifetime giving U4.2.6 Deferred payment arrangements U4.2.67 Capital U4.3 Capital disregard U4.4 Notional capital U4.5 Beneficial ownership of capital U4.5.1 Income disregard U4.5.2 Use of trusts U4.5.3 Treatment of the family home including third party ownership U4.5.4 Liability of relatives U4.6 Domiciliary care Rules and guidance for the care setting and guidance for financial assessment, including relevant cross border regulation and tax equivalents U4.7 Charging procedures U4.8 Interaction with means testing U5. What additional sources of assistance may be available to contribute to the provision of longterm care and what limitations there may be on their use U5.1 Other sources of assistance including informal care U5.2 Consideration of existing policies and their application and potential importance in the funding for long-term care needs U5.3 Health cash plans U5.4 Private medical insurance (PMI) U5.5 Limitations of assistance U6. The relationship complexities between the adviser, the client U6.1 Identifying from whom to take and receive instruction U6.2 The application to decision making and giving instructions U6.23 Legal capacity of the client

Financial Conduct Authority Page 35 of 106 U Demonstrate an understanding of:
and third parties in the advice process for longterm care and their implications U6.23.1 Definition of capacity under the Mental Capacity Act 2005:
U6.23.1a 5 key principles (section 1) U6.23.1b Best interests (section 4) U6.23.1c Lasting Powers of Attorney – financial and health/welfare; formalities; effect upon Enduring Power of Attorney U6.23.1d Office of Public Guardian U6.23.1e Court Appointed Deputies U6.23.1f Independent Mental Capacity Advocate (IMCA) U6.23.1g Single Orders of the Court U6.2.2 The application to decision making and giving instructions U6.34 Substituted decision making:
U6.34.1 Power of Attorney
U6.34.2 Enduring Power of Attorney (EPA) U6.34.3 Lasting Power of Attorney (LPA) U6.34.34 Court of Protection U6.34.45 Role of Public Guardianship Office U6.3.4a Receivership U6.3.4b National variations Regional variations – Continuing power of attorney (CPAs) U6.45 Confidentiality U6.56 Extent of family involvement U6.67 Potential conflicts of family interests U6.68 Access to medical records U6.79 Awareness of the indicators of financial abuse U6.810 National variations U7. The taxation issues related to long-term care planning and products U7.1 Tax position on premiums U7.2 Treatment of benefits (paid from pre-funded plans) U7.3 Impact of payment of benefits on client’s tax position U7.4 Payments to client to pay carer U7.5 Payments direct to care provider U7.6 Tax position of immediate needs annuities U7.7 IHT mitigation and lifetime gifting-Court of Protection PN9 U7.7.1 Lump sum contracts U7.7.2 The application of trusts in planning U7.8 Impact of likely future changes in client’s tax position U8. The factors that need to be taken into account in respect of longterm care when considering related legal matters U8.1 Estate planning U8.2 Wills/intestacy U8.3 Deeds of variation U8.4 Statutory wills U8.5 Treatment and ownership of the family home U8.6 Dealing with mental incapacity, attorneys and third party decision makers U9. Eligibility to claim under a long-term care U9.1 ADL definitions:
U9.1.1 ABI core Industry definitions U9.1.2 Provider enhancements

Financial Conduct Authority Page 36 of 106 As Demonstrate an ability to assess insurance policy U9.2 Cognitive impairment U9.3 Assessment of ADL failure U9.4 Assistive devices U9.5 Making the claim U10. The different costs associated with long-term care provision and factors that create variations in them U10.1 Care in own home including informal care U10.1.1 Provision of care services U10.1.1a Social services U10.1.1b Private sector personal and nursing care U10.1.2 Home modification; access and Systems Capacity to grants U10.1.2a Role of home improvement agencies U10.1.2b Assistive devices U10.2 Residential care U10.2.1 Local authority funding levels, including national variations U10.2.1a Standard rate U10.2.1b Topping-up U10.3 Private sector – market rate U10.4 Voluntary sector U10.5 Impact on costs:
U10.5.1 Levels of care
U10.5.2 Availability
U10.5.3 Care home contracts, Care Standards Act 2000 [Establishment & Agencies] [Mics Provisions] Reg 2006 U10.6 Long term affordability As1. The interaction between meanstested and nonmeans tested benefits entitlements in the provision of advice on longterm care insurance As1.1 Means and non means tested benefits entitlements As1.2 Pension credit-application and interaction with DWP benfits As1.3 Income support As1.4 Carer’s allowance As1.5 Non-means tested benefits As1.6 Attendance allowance As1.7 Disability living allowance As1.8 Retirement pension As1.9 Access and application processes As2. The suitability of arrangements available to fund and maintain a client’s long-term care needs and if the level of risk they present to the client is appropriate and acceptable As2.1 Stand alone pre-funded long-term care insurance with life cover:
As2.1.1 Single premium
As2.1.2 Regular premium
As2.2 The nature and the role of convertible products As2.3 Underwriting considerations:
As2.3.1 Innocent non-disclosure As2.3.2 Morbidity As2.3.3 Use of cognitive test (example Mini Mental State Examination) As2.4 Use of home equity release options including both lifetime mortgages and home reversion plans As2.5 Use of existing long-term care bonds As2.6 Investment planning for needs of older clients As2.7 Immediate needs annuities As2.8 Deferred care plans and how they work when interacting with the client’s eligibility for

Financial Conduct Authority Page 37 of 106 benefits and use of existing financial planning products As3. Demonstrate the ability to assess situations that might indicate to an adviser that a client’s long-term care provision needs to be reviewed and the likely consequences of that review As3.1 Changes in marital status including Civil Partnerships As3.2 Death of partner As3.3 Change in need, including partial claim (ADL criteria) As3.4 Client’s mental capacity As3.5 Changes in legislative framework As3.6 Moving abroad As3.7 Changes in taxation, investment conditions and inflation

Financial Conduct Authority Page 38 of 106 APEX9 Overseeing on a day-to-day basis operating, or acting as a trustee or depositary of, a collective investment scheme Attainment Level Outcome Indicative Content K Demonstrate knowledge of:
K1. The construction and establishment of a collective investment scheme fund structure K1.1 Launching a new fund K1.2 Regulatory and legal requirements K1.3 Establishment of a scheme – constitutional structures, authorisation procedures and requirements; documentation; settlement K1.4 Scheme structure – unit trusts/OEICs – single fund vs umbrella schemes; permissible share and unit classes; constitutional characteristics; initial offer period K1.5 Termination and conversions – process and regulatory requirements K2. The role and responsibilities of the auditor K2.1 Nature and timescales of the audit process K2.2 Reporting requirements K2.3 Appointment and changes of auditors K2.4 Difference between the audit and monitoring processes within the firm K3. Registration, dealing and settlement, contract notes/demateriali sation and transfers K3.1 Registration requirements K3.2 Requirements for dematerialisation and transfers wrappers K3.3 Sub-registers for tax incentivised savings schemes savings plans, PEPs and ISAs – rights and requirements K3.4 Transfer of title – procedures and legal requirements K3.5 Settlement – common methods, regulatory requirements K3.6 Buying, selling, exchange and conversion of shares/units – share classes, types of investor, execution methods, charges, commissions, discounts, and dilution levy and swinging price (dilution adjustment) K3.7 Purchase consideration and redemption proceeds using the different methods permitted by the Financial Services Conduct Authority K4. Roles, responsibilities and regulatory requirements relating to custody of assets K4.1 Responsibility of custodian K4.2 Authority of custodian K4.3 Know the role of the custodian and in relation to registration, dealing and settlement K4.4 Regulatory oversight K5. Tax and equalisation (investors) – WAS U8 K5.1 Main types of investor and the tax implications for each – income tax, corporation tax, capital gains tax, inheritance tax, equalisation K6. Corporate actions – WAS K5 K6.1 Types of corporate action – including sub-division and consolidation, mergers, unitisation of investment trusts K6.2 Process to execute K6.3 Risks K6.4 Regulatory requirements

Financial Conduct Authority Page 39 of 106 K Demonstrate knowledge of:
K7. Impact of scheme changes on administrative processes K7.1 Changes to the investment objectives and/or mandate K7.2 Challenges and risks to the valuation process K7.3 Impact on portfolio turnover, performance, fees and charges K8. Reporting requirements to investors for reports, accounts and performance measurements – WAS K6 K8.1 Annual and half yearly reports and accounts:
content; regulatory requirements on documentation and its content; SORP requirements K8.2 What investors should look for in the reports and accounts K8.3 Periodic statements: content, reason for issue K8.4 Different types of mandatory and optional scheme documentation K9. Key requirements for meetings – WAS K7 K9.1 When and how to hold a unit/share holders’ meeting, including required notice periods, form of notice and quorum K9.2 Proxy voting requirements K10. The regulatory framework applicable to collective investment schemes – WAS K8 K10.1 Requirements of the FCSA Conduct of Business Rules on the authorisation of collective investment scheme operators K10.2 Collective investment scheme rules K10.3 Key features of the current EU and OEIC Regulations 2001 K10.4 Other regulations impacting on collective investment schemes K10.5 Current legislation relating to the prevention of financial crime K11. Key types and features of reconciliation – WAS K9 K11.1 Monthly cash reconciliation between authorised fund manager (AFM) and depositary/custodian (and third party administrator where applicable) K11.2 Unit/shares reconciliation K12. Key requirements relating to promotions and product disclosure – WAS K10 K12.1 What the AFM must make available and/or supply to potential investors, in what form and within what timeframe U Demonstrate understanding of:
U1. Function of collective investment schemes U1.1 Why they were introduced; how they are used to meet investment objectives purpose of a collective investment scheme U1.2 Key influences on the development of schemes U1.3 Principal types of fund available U1.4 Comparative features, advantages and disadvantages in contrast to other forms of investment (direct and indirect) U1.5 Authorisation and FSCA classification U2. The role and responsibilities of the authorised fund manager U2.1 Legal position of the authorised fund manager (AFM) U2.2 Process for appointment and removal U2.3 Scope and reasons for delegation of aspects of role purpose, benefits and risks of outsourcing U2.4 Operational responsibilities of a manger’s box and issues of cancellation

Financial Conduct Authority Page 40 of 106 U Demonstrate understanding of:
U2.5 CASS and client money requirements U3. The role and responsibilities of the depositary, trustee and custodian U3.1 Protecting investors protection U3.2 Oversight of the AFM in relation to scheme management U3.3 Custody of the fund’s assets; depositary protection and segregation of assets U3.4 Registers and sub registers of unit trusts U3.5 Delegated functions U3.6 Issuing and cancelling units U3.7 Verifying valuation U3.8 Requirements for appointment and change of the depositary/trustee U3.9 Breaches – difference between error and breach; redress eligibility and procedures U4. Features and operation of investing and borrowing powers U4.1 Risk spreading principles/diversification U4.2 Investment or and borrowing limits U4.3 Definitions of: transferable securities; approved securities; unapproved securities e.g. investment grades and non investment grades for bonds; derivatives; approved derivatives; off-exchange derivatives U4.4 Eligibility of markets eligible investments U4.5 Fund specific investment limits U4.6 Risk management requirements U4.7 Underwriting U4.8 Stock lending collateral management, stock lending and repurchase agreements U4.9 Role of depositary/trustee U4.10 Multi manager funds, property funds and funds of funds U5. Investment strategy risk and returnward U5.1 Typical investment strategies U5.2 Returns on investments physical vs synthetic structures U6. Valuation and pricing U6.1 How and when valuations are made U6.2 Sources and methods, including fair value pricing, and market timing and illiquidity U6.3 Bid/offer and spread pricing U6.4 Share class adjustments U6.5 Publication and notification requirements U6.6 Pricing errors – consequences and required action U6.7 Regulatory rules in relation to valuation and pricing U7. Transfer agency role and responsibilities U7.1 Buying and selling units U7.2 Box operation U7.3 Anti-money laundering and other relevant checks U8. Tax considerations (fund) – WAS U7 U8.1 Basis on which collective investment schemes are taxed U8.2 Provisions and treatment of umbrella-type schemes U8.3 Corporation tax and income tax on the fund U8.4 Criteria for making different types of income distribution U8.5 Treatment of AFM periodic charges to capital,

Financial Conduct Authority Page 41 of 106 U Demonstrate understanding of:
their associated benefits and risks, and taxation implications U8.6 Overseas taxes on income received in the UK from an overseas company and the treatment of such taxes U7.7 UK Stamp Duty Reserve Tax U9. Tax and equalisation (investors) – WAS U8 U9.1 Main types of investor and the tax implications for each – income tax, corporation tax, capital gains tax, inheritance tax, equalisation U10. Income distribution – WAS U9 U10.1 Income and distributions – sources, treatment, timetable, regulations, customary payment processes, unclaimed distributions U10.2 Equalisation and tax vouchers – process, requirements, equalisation rate calculation U10.3 Gross payment of interest distributions – eligibility criteria and accumulation units U11. Fund promotion distribution – remuneration/cos ts – WAS U10 U11.1 Fund supermarkets – definition, role and function U11.2 Complex vs non-complex funds U11.3 Information and advice giving: risks of mis- selling U11.4 Methods of selling funds units U11.5 Distribution e.g. banks, internet U11.6 Commissions, charges, discounts and rebates + mis-selling and platforms U12. Investor rights and protections – WAS U11 U12.1 Circumstances in which cancellation and cooling off rights are available to investors U12.2 Misleading investor communications U12.2 Investor protection – what is provided by stakeholder products and meetings of unit/shareholders U12.3 Financial Services Compensation Scheme (FSCS) U12.4 Complaints and the Financial Services Ombudsman U12.5 Financial Ombudsman U12.5 Treating Customers Fairly (TCF) U12.6 Protection through CASS

Financial Conduct Authority Page 42 of 106 APEX10 Overseeing on a day-to-day basis safeguarding and administering investments or holding of client money Attainment Level Outcome Indicative Content K Demonstrate knowledge of:
K1. Know your customer and industry K1.1 Type of customer (e.g. private, intermediate), service provided and type of client money the rules that apply K1.2 Rules that apply to record keeping, charges and commissions and reconciliations K1.3 Key stakeholders providing the services, including relevant parties in outsourcing arrangements K1.4 Governance and risk overview Statutory trust arrangements K2. Investment products and services K2.1 Types of investments pension, benefit and cash products available to customers subject to CASS rules K2.2 Collective investment schemes; institutional/segregated accounts K2.2 Types and key features of services available to customers K2.3 Safeguarding of customer assets within the product lifecycle K3. Tax considerations K3.1 Handling of dividends and interest (tax and tax credits and the differences) K3.2 Tax treatment of income from overseas/offshore client investments K3.3 Gilts K3.4 Reporting requirements, including under sections 17 and 18 of the European Savings Directive K3.1 The potential tax implications of the main investment products, and how this affects asset servicing and record- keeping K4. Notifications and terms and conditions K4.1 Know what must be communicated to client as specified by Financial Services Authority Rules K5. The typical required content of customer agreements K5.1 The purpose of customer agreements; the different types of agreement depending on the service provided, and the main clauses that impact on the administration of the customer account K5.2 Client money regulations regarding segregation of money K5.3 Enforceability of the contract K5.4 Interest calculations K5.5 Custody arrangements K5.6 Contractual obligations K5.7 Client reporting requirements K5.8 The arrangements for changing the agreement K5.9 CASS related disclosures K6. Custody asset rules K6.1 Client asset custody asset rules K6.2 Setting up and maintaining client bank accounts K6.3 Periodic statements K6.2 Breach reporting

Financial Conduct Authority Page 43 of 106 U Demonstrate understanding of:
U1. Definition of client money and rules applicable to client money accounts U1.1 Definition and how an account is set up, maintained and on-going due diligence U1.2 Accounting records U1.3 Rules and applications: what applies, how and when it applies U1.4 Interest reconciliation U1.5 Segregation rules U1.6 Daily calculations Internal and external reconciliation requirements U1.7 Breach reporting U2. Fraud prevention and anti money laundering U2.1 Definition of money laundering; difference between money laundering and fraud U2.2 Exemptions – limits and types of transaction U2.3 Triggers: what amount triggers what action U2.4 Practical protection and prevention U2.5 Protection rules U2.6 Firm vs individual responsibilities U2.7 Key provisions of current legislation U2.8 Suspicious transactions U2.9 Training and monitoring U2.10 Criminal funding U2.11 Addressing and preventing fraud U3. How the relevant conduct of business and client asset rules are applied in practice U3.1 Requirements for communication with clients/client reporting U3.2 Purpose and content of Key Features customer documentations (KFD) U3.3 Use of client agreements U3.4 Custody rules U3.5 Client asset rules U3.6 Safeguarding/administering physical assets, including: making up shortfalls; set off U3.7 Client protection – segregation of client assets U3.8 Client FSCS compensation – when compensation applies and how it is calculated U4. Responsibilities in the settlement processes U4.1 Transfer and other settlement systems – cash and assets U4.2 Fiduciary responsibilities in the settlement cycle U5. How corporate actions are applied on client assets/securities U5.1 Definition of a corporate action – data collection and scrubbing; common mandatory events; common voluntary events; processing risks

Financial Conduct Authority Page 44 of 106 APEX11 UK Overseeing on a day-to-day basis administrative functions in relation to managing investments Attainment Level Outcome Indicative Content 11A Client Account Administration, Liaison and Reporting K Demonstrate a knowledge of:
K1 Processing new business, transfers and account closure K1.1 Permitted transfer of assets – cash and non-cash K1.2 Different types of customer specific regulations in accordance with current relevant legislation K1.3 Transition management K1.4 New products K1.5 Rules for closing business K1.6 Roles of the custodian, investment manager and consultants K1.7 Residual income K2 Recordkeeping:
investment orders and transactions K2.1 Record keeping of client orders and decisions to deal K2.2 Record- keeping of transactions K2.3 Use of dealing commission, including the purchase of goods or services K2.4 Adequate prior and timely periodic disclosure K2.5 Personal account transactions: awareness of rules and reporting K2.6 Authority to act: instruction, signature and authentication procedures K2.7 Communication and verification obligations K2.8 Requirements under the Data Protection Act K2.9 Risk identification, assessment and mitigation K3 Investment record keeping requirements K3.1 Legal requirements for registration of investments – legal entities, corporate bodies and individuals K3.2 Required legal documentation – powers of attorney, grants of probate/letters of administration, company articles and memorandum, trust documents, investment management agreements, terms of business documents K3.3 Necessary disclosure – costs and charges K4 Client money and Asset Administration rules and reporting requirements K4.1 Purpose of the Client Asset rules and impact on account administration K4.2 CASS classifications and reporting implications K4.3 Client Money & Asset Returns (CMAR) K4.4 Client Asset reconciliation,, valuation and reporting K4.5 Risk identification, assessment and Mitigation

Financial Conduct Authority Page 45 of 106 U Demonstrate an understanding of:
U1
Administration of the client account U1.1 Parties involved in the client account process – investment/product providers, investors, custodians U1.2 Client agreements, terms and conditions and instructions to move money or switch accounts U1.3 Information requirements for client accounts – registration details; use of nominees; distribution of income U1.4 Customer service aspects – service level agreements; key performance indicators; error/exception handling; prohibition on release of information without authority/signatory U1.5 Client reporting rules for income statement and transaction reporting U1.6 Client fees and charges; terms and agreement including method of payment U2 Client categorisation, types of services and models of administration U2.1 Investment administration within fund and investment management lifecycles U2.2 Categorisation of clients and counterparties, including those with a higher level of protection U2.3 Range of services provided to retail clients and counterparties U2.4 Advantages and risks of different types of client account administration models U2.5 Requirements and responsibilities of outsourced departments U3 Power of attorney U3.1 Enduring power of attorney and power of attorney: purposes, key features and distinctions between them U3.2 Powers of the attorney U3.3 Establishing the mandate U3.4 Principles and operation U3.5 Procedures for and considerations when starting and stopping U4 Implications of client tax status on account administration U4.1 Domicile and residency U4.2 Capital gains tax U4.3 Income tax U4.4 Tax status of different entities including private clients, institutions, charities/ not for profit, and trusts U5 Investment valuation, performance measurement and reporting U5.1 Regulatory requirements and standards for valuation and reporting; process implications and consequences of non- compliance U5.2 Companies Act Section 793 and Section 808 enquiries and disclosure requirements U5.3 UKLA’s Model Code requirements U5.4 Frequency, content and dissemination of valuations and reports U5.5 Valuation methods for investments within main and alternative asset classes, including U5.6 foreign exchange and illiquid investments U5.7 Valuation of derivatives: options, swaps, futures and forward contracts

Financial Conduct Authority Page 46 of 106 U Demonstrate an understanding of:
U5.8 Calculation of accrued income and expenditure U5.9 International Accounting Standards requirements U5.10 Selection and application of performance benchmarks/indices and metrics U5.11 Calculation and reporting of gross and net returns, risk measurement and contributions to return 11B Settlement, Corporate Action and Event Processing K Demonstrate a knowledge of:
K5 Settlement requirements for different types of securities and investment products K5.1 Certificated securities settled through CREST K5.2 UK Government Bonds including dematerialisation of retail holdings K5.3 Eurobonds K5.4 Significance of clean and dirty pricing K5.5 Calculation of accrued interest on fixed income investments K5.6 Alternative settlement procedures for Collective Investments K5.7 Margin as a means of managing counterparty risk K5.8 Differences in settlement conventions for non- UK equity and fixed income investments K6 Securities lending and repurchase agreements K6.1 Purpose, features and risks of securities lending and repurchase agreements K6.2 Structure and regulation: UK and EU K6.3 Counterparty eligibility K6.4 Implementation of a stock lending agreement K6.5 Collateral management & valuation K6.6 Processes, systems and administrative requirements K6.7 Reconciliation & reporting K6.8 Impact on settlement & corporate action processing K7 Participants in the corporate actions lifecycle K7.1 Purpose of corporate actions K7.2 Issuer objectives and responsibilities K7.3 Roles of investment manager, custodian and corporate actions department K7.4 Overview of the processing cycle K8 Corporate event types K8.1 Scheduled versus Announced K8.2 Mandatory versus Voluntary K8.3 Effects on holder's securities & cash K8.4 Dividend & coupons (cash and securities) K8.5 Odd-lot offers, bonus issues, stock splits, reverse splits K8.6 Bond conversions & bond redemptions (various types) K8.7 Distributions & Rights issues K8.8 Mergers & acquisitions K8.9 Takeovers K9 Requirements of the UK Panel on Takeovers and Mergers K9.1 Role of the UK PTM and scope of regulatory and supervisory authority K9.2 Key provisions of the PTM Code relevant to corporate action administration:
K9.2.1 Deadlines
K9.2.2 Announcement requirements

Financial Conduct Authority Page 47 of 106 U Demonstrate an understanding of:
K9.2.3 Consequences of non-compliance with requirements U6 Clearing and settlement processes U6.1 Functions of clearing and settlement within the asset/ product lifecycle U6.2 Key features and steps of the main types of settlement processes U6.3 Causes and implications of late and failed trades, including counterparty claims and knock-on effects U6.4 Buy-ins and sell-outs: rules and processes U6.5 Book entry transfers; immobilised and dematerialised securities U6.6 Remittance Service Provider (RSP) model U6.7 General administrative roles and responsibilities U6.8 Risk detection, control and mitigation U Demonstrate an understanding of:
U7 Mandatory corporate action lifecycle and processes U7.1 Lifecycle overview U7.2 Event types: declaration and terms U7.3 Capturing event terms U7.4 Ascertaining entitlement U7.5 Informing relevant parties U7.6 Calculation of entitlement U7.7 Updating books & records U7.8 Receiving & processing entitlement U8 Optional/ voluntary corporate action lifecycle and processes U8.1 Event types U8.2 Client communications U8.3 Proxy voting U8.4 Monitoring & controlling responses U8.5 Acting within deadlines U8.6 Calculation of entitlement U8.7 Updating books & records U8.8 Receiving & processing entitlement U9 Tax, commission, fees and other investment related charges U9.1 Investments subject to Stamp Duty and Stamp Duty Reserve Tax U9.2 Taxation on transfers of ownership; certificated and dematerialised holdings U9.3 Tax treatment of income events (corporate actions) U9.4 Tax exemptions available U9.5 Taxation of foreign income: withholding tax & double taxation agreements U9.6 Ensuring correct tax rates are applied U9.7 Trade commissions U9.8 Custody, registration and investment management fees U9.9 Other charges U10 Large scale transactions and transfers:
processes, timescales and risks U10.1 Key administrative challenges of large scale investment/ liquidation of investments U10.2 Processing transfers in/ out of an investment portfolio U10.3 Management of cash and accruals

Financial Conduct Authority Page 48 of 106 11C Administration of tax incentivised savings schemes K Demonstrate a knowledge of:
K10 Objectives and key features of tax incentivised savings schemes K10.1 Current ISA types - Cash, Stocks and Shares, Life, Flexible, Help to Buy and Innovative Finance ISAs K10.2 Junior ISAs K10.3 Current or common legacy non-ISA tax incentivised savings - Child Trust Funds K10.4 Tax advantages K10.5 Investment objectives and risk/ return characteristics of each type of product K11 Regulation and authorisation K11.1 Legislation and FCA regulation – key points K11.2 Junior ISA and Child Trust Fund legislation, including transfer measures K11.3 Role of HMRC K11.4 Application for approval as an ISA manager K11.5 Responsibilities of an ISA manager K11.6 Role and responsibilities of third party administrators/ outsourcing agencies K11.7 Financial crime detection and prevention procedures K11.8 Ceasing to be an ISA manager K12 ISA and JISA subscriptions K12.1 Eligible investors K12.2 ISA annual subscription limits and exemptions K12.3 JISA annual subscription limits and rules K12.4 Written, phone, online and via third party applications K12.5 ISA and JISA terms and conditions K12.6 Declarations and authority, including JISA registered contact K12.7 Acknowledgements and incomplete applications K12.8 Capacity and incapacity to sign K12.9 Customer agreements K12.10 Cancellations and cooling off K12.11 Subscription by transfer of shares K12.12 Flexible ISAs K12.13 Help to Buy ISA reinstatement K13 ISA and JISA qualifying investments K13.1 Cash ISA and JISAs, including connected accounts K13.2 Stocks & shares ISA and JISAs K13.3 Qualifying life policies and their removal or voiding K13.4 Innovative finance ISAs; transfers and withdrawals; payments when loans default K14 Rules and restrictions for investors K14.1 Overview of legacy rules and qualifying investments K14.2 Account management and the registered contact K14.3 Continuing investment for established schemes K15 Fees, charges and expenses K15.1 Permitted structure of fees and charges K15.2 Initial and periodic charges K15.3 Manager’s fees and charges K15.4 Exit charges

Financial Conduct Authority Page 49 of 106 K Demonstrate a knowledge of:
K15.5 Reimbursed fees and charges K16 Returns of Information required by HMRC K16.1 Requirement to make a return K16.2 Reporting period covered K16.3 Process and submission of returns K16.4 Penalties K17 Annual Returns of Statistical Information required by HMRC K17.1 Requirement to make statistical subscription and market value returns K17.2 Time period covered K17.3 Format of returns K17.4 Completion of ISA14 and ISA25 market value and statistical returns K17.5 Submission of annual returns K17.6 Penalties K18 HMRC inspection of CTF and ISA Providers K18.1 Purpose, Process and requirements K18.2 Audit protection K18.3 Treatment of rule breaches, including those outside audit K18.4 Simplified voiding K18.5 Record retention K19 Managing an ISA K19.1 Delegation of manager’s functions K19.2 Investment rules K19.3 Open market price rule K19.4 Withdrawals from an ISA K19.5 Un-invested cash held in a stocks & shares ISA K19.6 Compensating investors K19.7 Using an ISA as security for a loan K19.8 Stock lending K19.9 Child Maintenance Deduction Orders K19.10 HMRC Direct Recovery of Debts U11 ISA and JISA income and tax claims U11.1 Cash dividend U11.2 Bonus issues U11.3 Rights issues & other offers to shareholders U11.4 Shares being brought to listing/ paid for in instalments U11.5 Changes to investments held in a stocks & shares ISA U11.6 Income options U11.7 Income tax and claims U11.8 Interest on un-invested cash U12 Holder rights and tax claims U12.1 Contract/advice notes U12.2 Statements and valuation U12.3 Shareholder rights U12.4 Correcting errors U13 Withdrawals, closure and death of an investor U13.1 Withdrawals, including calculation of market value on withdrawal of investment from account U13.2 Date of closure and payment of outstanding benefits U13.3 Invalid accounts U13.4 Failure to adhere to regulations U13.5 Death of an investor, including additional permitted subscriptions for spouses U13.6 Death of the child (CTF)

Financial Conduct Authority Page 50 of 106 U Demonstrate an understanding of:
U14 Transfers U14.1 Purpose and processes of transfer, including cancellation U14.2 Partial transfers U14.3 Transfer of account manager U14.4 Transferring an ISA or JISA U14.5 Accrued dividends, interest or tax credits and income tax recoverable U14.6 CTF transfer to JISA 11D Investment trust savings/ plan administration K Demonstrate a knowledge of:
K20 Roles and responsibilities of parties operating the plan or scheme K20.1 Capacity and responsibilities of agent/principal K20.2 Models of scheme administration, including delegated, outsourced and other third party functions K20.3 Management of risks associated with different administrative models K21 Scheme/ plan structures and characteristics K21.1 Closed ended investment trust structure, and comparison with other types of funds K21.2 Range of investment trust shares and savings plans or schemes K21.3 Dealing, pricing, premiums and discounts K21.4 Gearing: advantages and drawbacks in terms of risk and flexibility K21.5 Past performance of investment trusts: key influences on risk and return K21.6 Investment trust savings scheme income and tax status K21.7 Venture capital trusts: structure, tax characteristics, past performance in terms of risk and returns K21.8 Fees, charges and commission structures K22 Promotional requirements K22.1 Legal and regulatory requirements applicable to the promotion of investment trust savings schemes K22.2 Key information documentation requirements, including cancellation timescales K23 Provision of information versus advice K23.1 Definitions and key differences between providing information and advice K23. Consequences of providing unauthorised or non- compliant advice K23.3 Relevance to different promotion and distribution channels: online, face to face, phone K24 Investment trust corporate actions and income distribution K24.1 Main types of investment trust corporate actions K24.2 Roles and responsibilities of involved participants K24.3 Purpose and organisation of meetings that may be held K24.4 Impact on the investment trust administration cycle K24.5 Potential effects on NAV, premium/ discount spread, and trading patterns K24.6 HMRC requirements on the distribution, taxation and reporting of income to scheme clients

Financial Conduct Authority Page 51 of 106 U Demonstrate an understanding of:
U15
Underpinning rationale and supporting regulations U15.1 Underpinning legislation and regulation – FCA and EU U15.2 Benefits to the provider and clients of promoting investment trusts through savings plans U15.3 Risks and drawbacks to investors U15.4 Methods of investing U16 Investor protection / rights U16.1 Protections and rights relating to the investment trust saving scheme U16.2 Difference in buying inside and outside scheme U16.3 Voting rights U16.4 Shareholder documentation U16.4.1 Annual reports and accounts U16.4.2 Corporate actions U16.5 Complaints and redress U17 Investment trust market settlement and reconciliation systems and processes U17.1 Investment trust market settlement processes U17.2 Standard accounting practices U17.3 Client money and CMAR reporting U17.4 Reconciliation systems and processes, including timescales and error reporting U17.5 Awareness of operational risk management and mitigation

Financial Conduct Authority Page 52 of 106 APEX12 Overseeing on a day-to-day basis administrative functions in relation to the effecting or carrying out of life policies Attainment Level Outcome Indicative Content 12 A Life Policies K Demonstrate knowledge of:
K1. Knowledge of basic product types The purpose and structure of life and financial policies (WAS K6) K1.1 Whole of life K1.2 Financial protection policies K1.3 Endowments K1.4 Single premium investment bonds K1.5 Different types of business assurance contracts, group/individual products K1.6 Suitability, fees and charges K2. Basic principles of taxation of life policies (WAS K1) K2.1 Tax treatment of premiums K2.2 Tax treatment of the underlying fund K2.3 Tax treatment of the benefits K2.4 Qualifying policies and non-qualifying policies:
definitions and requirements K2.5 Offshore/onshore considerations K2.6 Chargeable events and chargeable gains K1.7 Requirements for qualifying policies K1.8 What can change status of qualifying policies K2.7 Inland Revenue HMRC approval K2.8 Endorsement/assignment/trading K3. Group life (WAS K2) K3.1 Key features of a group life scheme K3.2 Group scheme vs individual policies K3.3 Employer and employee contributions K4. Premium payment methods and non-payment issues risks (WAS K3) K4.1 how Payments methods are collected and their implications, including the risks of non-payment K3.2 Payment methods, risks and implications K4.2 Regular vs single premiums K3.5 Single premiums K4.3 Consequences of non-payment: paid up policies, lapses and reinstatements K3.7 Paid up policies K3.8 Lapses K5. policy issues Arranging life policies (WAS K4) K5.1 Key stages K5.2 From proposal to policy: sale/pre sale considerations K5.3 Documents customers are entitled to receive K5.4 Requirements for offer, consideration and acceptance K5.5 Parties to the policy K5.6 Insurableence interest K5.7 Probate K5.8 Legal capacity to take out a policy K5.9 Minimum ages K5.10 Jurisdiction K4.11 Offer and counter offer for proposals K5.12 Ordinary residence and domicile K5.13 Sale of policies K5.14 Mortgage related assignments including mortgage related K5.15 Awareness of financial crime and identity fraud

Financial Conduct Authority Page 53 of 106 K Demonstrate knowledge of:
K6. Policy administration
(WAS K7)
K6.1 Alteration
K6.2 Typical variations
K6.3 Assignment
K6.4 Surrender
K6.5 Late payments and consequences of non- payment K6.6 Paid up policies K6.7 Fund switching K6.8 Policy loans K6.9 Writing in trust at outset: representing trust at outset and declaring trust K6.10 Awareness of financial crime and identity fraud K7. Limits of authority (WAS K8) K7.1 Importance of limits of authority and consequence of acting outside them K7.2 Decision making U Demonstrate understanding of:
U1. Principles of medical underwriting U1.1 Disclosure and the principle of utmost good faith representation U1.2 Non-disclosure and the consequences U1.3 Ratings/declinatures/exclusions/treatment of non standard risks U1.4 Types of evidence sought U1.5 GPR/MER/other tests Relevant medical reports and tests U1.6 Types of questionnaire U1.7 Legislation concerning access to medical records U2. Life policy claims (WAS U1) U2.1 Proof of title and ownership e.g. assigned/in trust U2.2 Key exclusions or considerations U2.3 Options available on death, maturity, disability, terminal illness and surrender and documentation required U2.3 Options available on maturity and documentation required U2.4 Options available on disability and documentation required U2.5 Options available on terminal illness and documentation required U2.6 Options available on surrender and documentation required U2.4 Fraud awareness U3. Unit linking (WAS U2) U3.1 principles: How it unit linking works U3.2 Different pricing bases U3.3 Allocation rates U3.4 Charges and their impact on investment returns U3.5 Capital units/accumulation units U3.6 Effect of charges on investment returns U4. With profits (WAS U3) U4.1 How it with profits works: principles of smoothing U4.2 Market valuation reductions U4.3 Operating structure U4.4 Charges and their impact on investment returns U4.4 Valuation of unitised with profits and how this differs from traditional/standard with profits U4.5 How this with profits differs from unit-linked U5. Trusts (WAS U4) U5.1 Definition and types of trust U5.2 Rights and responsibilities of the different

Financial Conduct Authority Page 54 of 106 U Demonstrate understanding of:
parties to a trust
U5.3 Amendments to trusts
U5.4 Effects of writing a plan in trust U5.5 Taxation of policies held by trustees U6. Principles of financial underwriting (WAS U5) U6.1 Identifying financial risk U6.2 Managing risk U6.3 Insurable interest 12B Pension Policies K Demonstrate knowledge of:
K8. Basic pension product types / features (WAS K11) K8.1 Post ‘A’ day Pension products K8.2 Carry over of pre ‘A’ day entitlement to Protected tax free cash: Section 32 buy out plans and applicable occupational schemes K8.3 Contribution limits according to age or income Approval allowances limits K8.4 Options at retirement K8.5 Stakeholder contracts: key features and standards required to achieve stakeholder status K8.6 Interaction of state and pension provision and private schemes private schemes: ways in which schemes and individuals can contract out of State Second Pension; implications of doing so on both state benefits and the scheme used for contracting out K9. Group pensions (WAS K12) K9.1 Key features of a group pension scheme (GPP and occupational scheme) K9.2 Distinction between employer trust schemes and contract based schemes institution-offered manager schemes K9.3 Individual vs group: key differences and implications K9.4 Role and responsibilities of trustees K9.5 Employer contributions and limits of these K9.6 Employer/e regular or single premiums K9.7 Payment deadline date for employer contributions K9.8 Registration of schemes K9.9 Refunding contributions Contribution refunds K10. Basic principles of pension taxation (WAS K9) K10.1 Contributions K10.2 Pension fund K10.3 Benefits at crystallisation and on death K10.4 Tax treatment of payments and contribution rewards K10.5 Difference between authorised and unauthorised payments and the tax implications of each type K11. inland revenue HMRC approval (WAS K10) K11.1 Mandatory and discretionary approval for schemes; Process for obtaining and retaining the approval of mandatory and discretionary schemes K11.2 Post April 6 2006 Requirements for registered schemes K12. The basic principles of auto enrolment (NEW LEARNING OUTCOME) K12.1 The assessment process K12.2 Postponement K12.3 Phasing K12.4 Cyclical re-enrolment K12.5 Default and deferring issues

Financial Conduct Authority Page 55 of 106 K Demonstrate knowledge of:
K12.6 Transfers of information K12.7 NEST K13. Payment methods, processes and risks and non payment issues K13.1 Who has responsibility to collect payments with each type of pension contract K13.2 Anti-money laundering issues K13.3 How payments are collected K13.3 Direct debits vs standing orders, DD guarantees, payment by cheque, cash, anti-money laundering issues, debit cards K13.4 Issues with different types of payment method K13.5 Transfers K13.6 Regular payments K13.7 Lump sum K13. Timing of payments K13.9 Consequences of non-payment K14. Pension policy issue issuing of Pension policy administration K14.1 Key stages from application to pension policy issue and documentation to which customers are entitled K14.2 Information contained within illustrations and key features documents K14.3 Legal capacity to take out a pension: minimum ages for each pension type; jurisdiction; capacity to contract K14.4 Compliance procedures required when arranging a pension plan K14.5 Annual statements K15. Principles of medical insurance underwriting K15.1 Impaired life annuities K15.2 Life assurance under registered pension schemes, group life insurance schemes and contribution protection K15.3 Current legislation K16. Financial Services Conduct Authority rules K16.1 Illustrations K16.2 Cancellation notices and withdrawals K16.3 Timely execution K16.4 Complaint process, data protection and dispute resolution K17. Disclosure of information to policy holders requirements K17. requirements under Current pensions legislation and data protection K18. Complaint referral K18.1 Role of trustees, TPAS, Pensions Ombudsman:
what each scheme can consider and how they interrelate with one another and the Financial Ombudsman Service U Demonstrate understanding of:
U7. Pension claims and options available when taking benefits (WAS U6) U7.1 Types of benefit payable, including widow dependant’s pension and guarantees U7.2 Regular withdrawals U7.3 Paid-up/surrender U7.4 Death claims: what is payable, to whom and documentation required U7.5 Pension fund withdrawal rules pre and post A day U7.6 Tax free cash sum: availability U7.7 Annuity: how it works, options available, open market option, factors influencing income

Financial Conduct Authority Page 56 of 106 U Demonstrate an understanding of:
received
U7.8 Protected rights
U7.8 Guaranteed minimum pensions U7.9 Transitional arrangements post ‘A’ day:
preservation of tax free entitlement, enhanced protection and primary protection, fixed and individual U7.1 Proof of age/retirement U7.11 How to deal with fund switches U7.11 Waiver of contribution benefit claims U7.12 Transfer claims: legal requirements, what can be transferred where, risk of ‘trust busting’ and steps to avoid it U8. Pensions and divorce (WAS U7) U8.1 Duties and rights of schemes and members in relation to how pension benefits can be treated on divorce U9. Unit linking (WAS U8) U9.1 Principles: how it works U9.2 Different pricing bases U9.3 Allocation rates U9.4 Charges U9.5 Capital units/accumulation units U9.6 Effect of charges on investment returns U10. With profits funds (WAS U9) U10.1 How it works: Principles and operating structure of including smoothing U10.2 Market valuation reductions U10.3 Operating structure U10.3 Valuation of unitised with profits funds and how this differs from traditional/standard with profits funds U10.4 How this differs from unit-linked funds U11. Trusts (WAS U10) U11.1 The role of trusts in pensions administration U11.2 Types of pension / benefits which can be placed under trust U11.3 How to deal with trusts U11.4 Responsibilities of the different parties to a trust U11.5 Amendments to trusts U11.6 Powers of trustees U12. Policy administration Administering changes to pension plans (WAS U11) U12.1 Alterations, including projections U12.2 Typical variations U12.3 Late payments and consequences of non- payment U12.4 Waiver of contribution U12.5 Paid up pensions U12.2 Fund switching U12.7 Pension loans U12.3 Additional/fluctuating payments U12.9 Proof of earnings U12.4 Transfer in/out (from one scheme to another) U12.11 Death

Financial Conduct Authority Page 57 of 106 APEX14 Overseeing on a day-to-day basis administrative functions in relation to the operation of a stakeholder pension scheme Attainment Level Outcome Indicative Content K Demonstrate knowledge of:
K1. Knowledge
Features of basic pension product types /features– WAS K3 K1.1 Post ‘A’ day Pension products K1.2 carry over of pre ‘A’ day entitlement to Protected tax free cash: Section 32 buy out plans and applicable occupational schemes K1.3 Contribution limits according to age or income Approval allowances limit to income K1.4 Options at retirement K1.5 Stakeholder contracts: key features and standards required to achieve stakeholder status K1.6 Interaction of state and pension provision and private schemes private schemes: ways in which schemes and individuals can contract out of State Second Pension; implications of doing so on both state benefits and the scheme used for contracting out K2. Group pensions (WAS K4) K2.1 Key features of a group pension scheme (GPP and occupational scheme) K2.2 Distinction between employer trust schemes and contract based schemes institution-offered manager schemes K2.3 Individual vs group: key differences and implications K2.4 Role and responsibilities of trustees K2.5 Employer contributions and limits of these K2.6 Employer/e regular or single premiums K2.7 Payment deadline date for employer contributions K2.8 Registration of schemes K2.9 Refunding contributions Contribution refunds K3. Basic principles of pension taxation (WAS K1) K3.1 Contributions K3.2 Pension fund K3.3 Benefits at crystallisation and on death K3.4 Tax treatment of payments and contribution refunds K1.5 Tax treatment of returnees’ contributions (226 contracts) K3.5 Difference between authorised and unauthorised payments and the tax implications of each type K4. Inland revenue HMRC approval (WAS K2) K4.1 Mandatory and discretionary approval for schemes; Process for obtaining and retaining the approval of mandatory and discretionary schemes K4.2 Post April 6 2006 Requirements for registered Schemes K5. The basic principles of auto enrolment (NEW LEARNING OUTCOME) K5.1 The assessment process K5.2 Postponement K5.3 Phasing K5.4 Cyclical re-enrolment K5.5 Default and deferring issues

Financial Conduct Authority Page 58 of 106 K Demonstrate knowledge of:
K5.6 Transfers of information K5.7 NEST K6. Payment methods, processes and risks and non payment issues (WAS K5) K6.1 Who has responsibility to collect payments with each type of pension contract K6.2 Anti money laundering issues K6.3 How payments are collected K6.3 Direct debits vs standing orders, DD guarantees, payment by cheque, cash, anti- money laundering issues, debit cards K6.4 Issues with different types of payment method K6.5 Transfers K6.6 Regular payments K6.7 Lump sum K6.8 Timing of payments K6.9 Consequences of non-payment K7. Pension policy issue Pension policy administration (WAS K6) K7.1 Key stages from application to pension policy issue and documentation to which customers are entitled K7.2 Information contained within illustrations and key features documents K7.3 Legal capacity to take out a pension: minimum ages for each pension type; jurisdiction; capacity to contract K7.4 Compliance procedures required when arranging a pension plan K7.5 Annual statements K8. Principles of medical insurance underwriting (WAS K7) K8.1 Impaired life annuities K8.2 Life assurance under registered pension schemes, group life insurance schemes and contribution protection K8.3 Current legislation K9. Financial Services Conduct Authority rules (WAS K8) K9.1 Illustrations K9.2 Cancellation notices and withdrawals K9.3 Timely execution K9.4 Complaint process, data protection and dispute resolution K10. Disclosure of information to policy holders requirements (WAS K9) K10.1 Requirements under Current pensions legislation and data protection K11. Complaint referral K11.1 Role of trustees, TPAS, Pensions Ombudsman:
what each scheme can consider and how they interrelate with one another and the Financial Ombudsman Service U Demonstrate understanding of:
U1. Pension claims and options available when taking benefits U1.1 Types of benefit payable, including widow dependant’s pension and guarantees U1.2 Regular withdrawals U1.3 Paid-up/surrender U1.4 Death claims: what is payable, to whom and documentation required U1.5 Pension fund withdrawal rules pre and post A day U1.6 Tax free cash sum: availability U1.7 Annuity: how it works, options available, open

Financial Conduct Authority Page 59 of 106 U Demonstrate an understanding of:
market option, factors influencing income received U1.8 Protected rights U1.9 Guaranteed minimum pensions U1.10 Transitional arrangements post ‘A’ day:
preservation of tax free entitlement, enhanced protection and primary protection, fixed and individual U1.11 Proof of age/retirement U1.12 How to deal with fund switches U1.13 Waiver of contribution benefit claims U1.14 Transfer claims: legal requirements, what can be transferred where, risk of ‘trust busting’ and steps to avoid it U2. Pensions and divorce U2.1 Duties and rights of schemes and members in relation to how pension benefits can be treated on divorce U3. Unit linking U3.1 Principles: how it works U3.2 Different pricing bases U3.3 Allocation rates U3.4 Charges U3.5 Capital units/accumulation units U3.6 Effect of charges on investment returns U4. With profits funds U4.1 How it works: Principles and operating structure of including smoothing U4.2 Market valuation reductions U4.3 Operating structure U4.4 Valuation of unitised with profits funds and how this differs from traditional/standard with profits funds U4.5 How this differs from unit-linked funds U5. Trusts U5.1 The role of trusts in pensions administration U5.2 Types of pension / benefits which can be placed under trust U5.3 How to deal with trusts U5.4 Responsibilities of the different parties to a trust U5.5 Amendments to trusts U5.6 Powers of trustees U6. Policy administration Administering changes to pension plans U6.1 Alterations, including projections U6.2 Typical variations U6.3 Late payments and consequences of non- payment U6.4 Waiver of contribution U6.5 Paid up pensions U6.6 Fund switching U6.7 Pension loans U6.8 Additional / fluctuating payments U6.9 Proof of earnings U6.10 Transfer in/out (from one scheme to another) U6.11 Death

Financial Conduct Authority Page 60 of 106 APEX19 Investment Management Attainment Level Outcome Indicative Content U Demonstrate an understanding of:
U1. The role of the investment management industry (NEW LEARNING OUTCOME) U1.1 Purposes and requirements of investment management U1.2 Participants and roles U1.3 Capital allocation U1.4 Stewardship U1.3 Meeting client needs U2. The role and responsibilities of the investment manager (WAS U3) U2.1 Key stages of the investment management process U2.1.1 Identification of client objectives and constraints, and regulatory constraints U2.1.2 Investment strategy to meet client objectives U2.1.3 Implementation and maintenance of investment strategy U2.1.4 Review and control – purpose and requirements of annual and periodic reviews U2.1.5 Client reporting U2.1.6 Fiduciary responsibilities U3. Discretionary and non discretionary portfolio management (WAS U4) U3.1 Key operating features of each type U3.1 Differences between discretionary and non- discretionary portfolio management, including contractual and regulatory differences U3.2 Suitability requirements U3.3 Reporting requirements U3.4 Understanding of mandate and limits of authority U3.5 Fees, charges and commission flows U3.5 Fiduciary responsibilities according to portfolio management style U4. Establishing and meeting client objectives (WAS U1) U4.1 Assessing the client’s current investment portfolio U4.2 Establishing and clarifying the client’s objectives and income requirements U4.3 Identifying and confirming the client’s attitude to risk and capacity for loss U4.4 Investment restrictions U4.5 Investment time horizons U4.6 Client liquidity requirements U4.7 Conflicts U5. Fundamentals of macro and micro economics applicable to investment management U5.1 Supply and demand U5.2 Costs – production, average, marginal, total U5.3 Economies and diseconomies of scale U5.4 Perfect competition, monopoly and oligopoly U5.5 Commonly used methods of assessing industries, companies and property investments U5.6 Inequality of information U6. Principles of financial mathematics (WAS U12) U6.1 Simple and compound interest U6.2 Present and future value calculations U6.3 Discounted cash flow U6.4 Internal rate of return and net present value U6.5 Calculation and use of yields and yield curves for cash, fixed interest and property U7. Data and regression U7.1 Sources of data – primary and secondary; sampling; continuous and discrete; categorical

Financial Conduct Authority Page 61 of 106 U Demonstrate an understanding of:
statistical analysis (WAS
U10) data; frequency and relative frequency distribution; presentation methods U7.2 summary Data and linear regression – averages; arithmetic and geometric mean, mode and median, methods of dispersion:
standard deviation
U7.3 Correlation and linear regression U8. financial analysis and ratio analysis Financial statement and ratio analysis (WAS U14 & 15) U8.1 Statutory accounting requirements and how they impact on the information reported U8.2 Balance sheet/statement of financial position U8.3 Profit and loss account/income statement U8.4 Cash flow statement U8.5 Principles of consolidation U9.6 Accounting ratios U9.7 Benchmarks U9.6 Business and asset valuation and methods U9.9 Earnings per share U9.10 Dividends per share/dividend cover U9.11 Price/earnings ratio U9.11 Earnings before interest taxes depreciation and amortization (EBITDA) U9.12 Return on capital employed (ROCE) U9.13 Quick ratio U8.7 Key financial ratios measuring business activity, liquidity, solvency and profitability U8.8 Application and limitations of financial ratios U9. Behaviour, performance, risk profile and correlation of key investment types Risk and reward characteristics of the main asset classes and investment instruments, including price discovery (WAS U2) U9.1 Main asset classes, instruments and securities U9.2 Alternative investment vehicles U6.3 Yields – flat and redemption yields, semi and annual yields; fixed interest yields; property yields; yield curves U6.1 Fixed-interest securities U6.2 Equities U6.3 Bonds U6.4 Derivatives U6.5 Foreign exchange U6.6 Real estate U6.7 Currencies including cash U6.8 Hedge funds U6.9 Pooled investments U6.10 Alternative investment vehicles U10. Investment structures fund objectives and approaches (WAS U5) U10.1 Objectives of funds: pension funds; life assurance funds; hedge funds etc U10.2 Objectives of retail investment funds, both open and closed structures U10.3 Analysing the underlying composition of funds U10.4 Passive and aggressive management styles U10.5 Index trackers vs stock pickers U11. Investment styles and approaches U11.1 Passive management U11.2 Active management U11.3 Alternative index approaches (e.g. Smart beta) U12. Investment costs and charges U12.1 Transaction costs and taxes U12.2 Market liquidity and price impact U12.3 Bid-ask spreads U12.4 Research costs and how paid for

Financial Conduct Authority Page 62 of 106 U Demonstrate an understanding of:
A Demonstrate the ability to apply:
U12.5 Annual management fees U11. How investments returns and correlation are related to investment risk (WAS U7) U11.1 Inflation and investment returns – nominal and real U11.2 The effects of compound interest U11.3 he time value of money U11.2 Varying investment returns from the main asset classes U11.3 Risks associated with investing in foreign markets, especially emerging markets U11.4 Correlation between asset classes U12. Principles of portfolio theory (WAS U8) U12.1 Portfolio styles U12.2 Behaviour of asset classes U12.1 Use of derivatives for efficient portfolio management U12.4 Risk and return U12.2 Diversification U12.3 Capital asset pricing model U12.4 Arbitrage pricing theory U12.5 Efficient frontier/market hypothesis U13. Types of Managing investment related risks (FROM ApEx8) U13.1 Market risk U13.2 Credit risk U13.3 Liquidity risk U13.4 Operational risk U13.5 Hedging currency and country risk U14. Indices (WAS U11) U14.1 Indices and their application in financial markets U14.2 Passive and aggressive management styles U14.3 Index trackers vs stock pickers MOVE TO U15 U14. Performance measurement (WAS U9) U14.1 Total return and its components U14.2 Money weighted and time weighted returns U14.3 Indices and their application in financial markets U14.4 Benchmarking and relative performance U14.5 Risk adjusted returns U14.6 Attribution analysis U14.7 Actual vs relative performance U14.8 Impact of turnover, costs and cash flow on investment performance U15. Information sources and disclosure obligations and bias thereof (WAS U16) U15.1 Periodic reporting by issuers U15.2 Ad hoc announcements U15.3 News services, RNS, PIPs and SIPs U15.4 Investment research and sales notes U15.5 Financial journalism U15.6 Transparency obligations of shareholders A1. Application of the principles of measurement (WAS A1) A.1 Apply the principles of measurement in order to assess risk and return A2. Application of the principles of portfolio theory (WAS A2) A2.1 Apply the principles of portfolio theory in order to construct and/or evaluat portfolios A1. The principles of portfolio construction theory and practice (WAS A1.1 To construct, monitor and evaluate investment portfolios in accordance with regulatory and client requirements A1.2 To maintain the portfolio composition in accordance with agreed risk and return

Financial Conduct Authority Page 63 of 106 A Demonstrate the ability to apply:
A2) objectives
An2.
Interpretation of financial information and interpretation and comparison of financial ratios The principles of investment analysis (WAS An1 and 2) An2.1 To analyse and interpret a range of financial information and draw reasoned conclusions A2.2 To formulate reasoned decisions concerning the suitability, type, amount and holding period of investments to be held within a portfolio A2.3 To monitor the portfolio investments throughout the holding period, paying attention to market volatility, investment profitability, and wider industry and economic trends An1.2 Analyse, interpret and compare financial ratios and draw reasoned conclusions A3. The principles of risk and return management (WAS A1) A3.1 To assess the performance of investment portfolios on an absolute and comparative basis A3.2 To rebalance or otherwise make adjustments to the portfolio where necessary U1. Establishing and meeting client objectives (NOW U4) U1.1 Assessing the client’s current investment portfolio U1.2 Establishing and clarifying the client’s objectives and income requirements U1.3 Identifying and confirming the client’s attitude to risk U1.4 Investment restrictions U1.5 Investment time horizons U1.6 Client liquidity requirements U1.7 Conflicts U2. Behaviour, performance, risk profile and correlation of key investment types (NOW U5) U2.1 Fixed-interest securities U2.2 Equities U2.3 Bonds U2.4 Derivatives U2.5 Foreign exchange U2.6 Real estate U2.7 Currencies including cash U2.8 Hedge funds U2.9 Pooled investments U2.10 Alternative investment vehicles U3. The role of the investment manager (NOW U2) U3.1 Key stages of the investment management process U3.1.1 Identification of client objectives and constraints, and regulatory restrictions U3.1.2 Investment strategy to meet client objectives U3.1.3 Implementation of investment strategy U3.1.4 Review and control – purpose and requirements of annual and periodic reviews U3.1.5 Client reporting U4. Discretionary and nondiscretionary portfolio management (NOW U3) U4.1 Key operating features of each type U4.2 Differences between discretionary and non- Discretionary portfolio management, including contractual and regulatory differences U4.3 Reporting requirements U4.4 Understanding of mandate and limits of authority U4.5 Fiduciary responsibilities according to portfolio management style U5. Investment fund objectives U5.1 Objectives of funds: pension funds; life assurance funds; hedge funds etc

Financial Conduct Authority Page 64 of 106 U Demonstrate an understanding of:
and approaches
(NOW U6)
U5.2 Objectives of retail investment funds, both open and closed structures U5.3 Analysing the underlying composition of funds U5.4 Passive and aggressive management styles U5.5 Index trackers vs stock pickers U6. Fundamentals of economics applicable to investment management (NOW U5) U6.1 Supply and demand U6.2 Costs – production, average, marginal, total U6.3 Economies and diseconomies of scale U6.4 Perfect competition, monopoly and oligopoly U6.5 Commonly used methods of assessing industries, companies and property investments U6.6 Inequality of information U7. How investments returns are related to investment risk (NOW U11) U7.1 Inflation and investment returns – nominal and real U7.2 The effects of compound interest U7.3 The time value of money U7.4 Varying investment returns from the main asset classes U7.5 Risks associated with investing in foreign markets, especially emerging markets U7.6 Correlation between asset classes U8. Principles of portfolio theory (NOW U12) U8.1 Portfolio styles U8.2 Behaviour of asset classes U8.3 Use of derivatives for efficient portfolio management U8.4 Risk and return U8.5 Diversification U8.6 Capital asset pricing model U9. Performance measurement (NOW U15) U9.1 Total return and its components U9.2 Money weighted and time weighted returns U9.3 Benchmarking and relative performance U9.4 Risk adjusted returns U9.5 Attribution analysis U9.6 Actual vs relative performance U10. Data and regression (NOW U8) U10.1 Sources of data – primary and secondary; sampling; continuous and discrete; categorical data; frequency and relative frequency distribution; presentation methods U10.2 Summary data and linear regression – averages; arithmetic and geometric mean, mode and median, methods of dispersion: standard deviation U10.3 Correlation and linear regression U11. Indices (NOW U14) U11.1 Indices and their application in financial markets U12. Principles of financial mathematics (NOW U10) U12.1 Simple and compound interest U12.2 Present and future value calculations U12.3 Internal rate of return and net present value U Demonstrate understanding of:
U13. Principles of measurement (NOW U6) U13.1 Yields – flat and redemption yields, semi and annual yields; fixed interest yields; property yields; yield curves U13.2 Measuring investment return from different asset classes U13.3 Discounting cash flow U13.4 Notion of time value

Financial Conduct Authority Page 65 of 106 U13.5 Measuring risk and return A Demonstrate the ability to apply:
A1. Application of the principles of measurement (NOW A1) A.1 Apply the principles of measurement in order to assess risk and return A2. Application of the principles of portfolio theory (NOW A2) A2.1 Apply the principles of portfolio theory in order to construct and/or evaluate portfolios U Demonstrate an understanding of:
U14. Financial analysis (NOW U9) U14.1 Statutory accounting requirements and how they impact on the information reported U14.2 Balance sheet U14.3 Profit and loss account U14.4 Cash flow statement U14.5 Principles of consolidation U14.6 Accounting ratios U14.7 Benchmarks U14.8 Valuations An Demonstrate the ability to analyse:
An1.
Interpretation of financial information (NOW An1) An1.1 Analyse and interpret a range of financial information and draw reasoned conclusions U Demonstrate understanding of:
U15. Ratio analysis (NOW
U9)
U15.1 Earnings per share
U15.2 Dividends per share
U15.3 Price/earnings ratio
U15.4 Earnings before interest taxes depreciation and amortization (EBITDA) U15.5 Return on capital employed (ROCE) U15.6 Quick ratio An Demonstrate the ability to analyse An2. Interpretation and comparison of financial ratios (NOW An1) An2.1 Analyse, interpret and compare financial ratios and draw reasoned conclusions U Demonstrate understanding of:
U16. Information sources and disclosure obligations and bias thereof (NOW U16) U16.1 Periodic reporting by issuers U16.2 Ad hoc announcements U16.3 News services, RNS, PIPs and SIPs U16.4 Investment research and sales notes U16.5 Financial journalism U16.6 Transparency obligations of shareholders

Financial Conduct Authority Page 66 of 106 APEX20 Equity Release (including home reversion plans and lifetime mortgages) – Equity Release Text in Red – Home Reversion Text in Blue – Lifetime Mortgage Text in Green Attainment Level Outcome Indicative Content K Demonstrate a knowledge of:
K1. The FCA regulatory definition of equity release, a home reversion (HR) plan, lifetime mortgages (LTM) & alternative methods of equity release/capital raising K1.1 Definition of equity release K1.2. Definition of a home reversion plan K1.3. The definition of a lifetime mortgage U Demonstrate an understanding of:
U1. The principles of equity release, the types of equity release schemes available and the circumstances for which such schemes might be appropriate U1.1 Principles of equity release schemes & the requirements of the FSCA’s Conduct of Business rules for home finance – including lifetime mortgages (LTMs) and HRs U1.2 Definition of equity release U1.3 Different schemes available, how they work and the advantages/disadvantages of each type of scheme U1.4 Role of market participants in the equity release process – e.g. providers, administrators (especially where different from provider), arrangers and advisers, conveyancers, solicitors and surveyors U1.5 Regional variations within the UK U1.6 SHIP Equity Release Council requirement for a solicitor’s certificate documenting that independent legal advice has been provided U1.7 Market background and market history of equity release products – including market issues in 1980s/90s U1.8 Rationale of regulation for consumer protection underpinning both SHIP Code Equity Release Council Statement of Principles, Rules & Guidance and MCOB – including high-level generic risks: potentially vulnerable consumers; how mis-buying or mis-selling can occur; need for legal advice; fair valuations; rights and liabilities as tenants; security of tenure; access to redress U1.9 The generic sales process including regulatory requirements and documents such as the Initial Disclosure Document (IDD) and the Key Facts Illustration (KFI) U1.10 Features of HR plans in relation to other schemes and the impact on consumer of what they are giving-up (ownership of all or part of

Financial Conduct Authority Page 67 of 106 U Demonstrate an understanding of:
property), the difference between legal and beneficial ownership U1.11 How an HR plan arrangement may be structured depending on provider U1.12 Potential rental and associated charges U1.13 The importance of consumer taking independent legal advice regarding ongoing responsibilities U1.14 Division of responsibilities between solicitors and financial advisers with regards to HRs U1.15 The status of the HR plan provider and the need to highlight extra risks where provider is not FSCA authorised U1.1 LTM schemes available, how they work and relative advantages/disadvantages U2. The types of consumer at whom equity release is targeted and their personal requirements, wants and needs U2.1 Types of consumer who may seek an equity release solution:
U2.1.1 Those who need to realise the value of their assets U2.1.2 Those who choose to realise the value of their assets U2.1.3 Consumer behavioural matters – “asset rich/cash poor”, “need v choice” U2.1.4 Less need/desire to leave legacy if adult children are more wealthy U2.2 Requirements for:
U2.2.1 Raising capital in retirement U2.2.2 Increasing income in retirement U2.2.3 Current and expected expenditure levels U2.2.4 Supplementing a pension in retirement income U2.2.5 Funding home improvements U2.2.6 Financing health/long-term care needs U2.2.7 Inheritance tax planning U2.2.8 Helping family members U2.2.9 Funding ‘big ticket’ purchases such as cars, holidays U2.2.10 Lifestyle choices and personal reasons other than those covered above U2.3 Role of equity release as part of overall retirement planning U2.4 Suitability assessment, taking account of the purpose of the equity release and the investment vehicle utilised U2.5 Rationale for the ‘suitability’ of equity release where used/part-used to raise emergency or contingency funds and placed on deposit and the amount U2.6 The personal and property status requirements of HR plan providers and consumers’ potential eligibility for schemes U2.7 Typical eligibility criteria of HR providers U2.8 HR plan and impact/implications for single and joint applicants U3. The circumstances in U3.1 Generic advantages/disadvantages of equity release in general and lifetime mortgages and

Financial Conduct Authority Page 68 of 106 U Demonstrate an understanding of:
which equity release may be appropriate and how these are influenced by consumers’ preferences and financial needs home reversion plans in particular U3.2 How customer needs, health and lifestyle circumstances, preferences and objectives will inform and lead the process U3.3 Savings and investment levels U3.4 Customers’ preference for leaving an estate on death U3.5 Increased income/liquid capital for asset rich/income poor consumers U3.6 Maintaining a level of income/lifestyle comparable with that of pre-retirement income U3.7 Provision of funds towards cost of health and/or long-term care, lifestyle choices U3.8 Use and appropriateness of equity release as a method of realising assets instead of trading down U3.9 The advantages/disadvantages of lump-sum products against those offering flexible draw- down U3.10 The advantages/disadvantages/suitability of using capital for investment to produce an income as against utilising an equity release draw-down facility via a lifetime mortgage or HR plan U3.11 The differences between providing temporary or guaranteed income U3.12 Product portability – whether product accommodates any potential lifestyle change if desired or needed U3.13 Impact on inheritance tax planning U3.14 Lack of inherent restriction on use of lump sum raised via equity release U3.15 Role of SHIP Equity Release Council and the SHIP Equity Release Council members’ guarantee/Code of Practice Statement of Principles U3.16 Portability: implications of moving house, right to move (ability to move house under plan) U3.17 Importance of taking independent legal advice before completing a HR contract and what this means U3.18 FSA requirement on firms to obtain confirmation that consumer has obtained legal advice (MCOB 2.6A.5) U4. The impact on consumers’ future customer options U4.1 Impact of dying intestate and importance of a valid Will and the importance of a power of attorney both for health and welfare and property affairs U4.2 Effect upon single and joint occupiers – ‘last survivor’ basis of schemes U4.3 Impact of property being owned single or jointly; joint tenancy/tenancies in common U4.4 Impact on ability to vary – e.g. change of reversion occupiers U4.5 Impact on estate of sale or % sale

Financial Conduct Authority Page 69 of 106 U Demonstrate an understanding of:
U4.6 Impact on right to move U4.7 Impact of any inheritance protection guarantees and that the cost of these guarantees to the reversion provider will be passed on to the customer in the reversion offer U4.8 Impact of shared appreciation or house price inflation guarantees if applicable U4.9 Terms and conditions common to HR contracts:
U4.9.1 Rules of occupancy
U4.9.2 Waivers and indemnities for residents other than reversion occupier U4.9.3 Vacating property U4.9.4 Time period for occupancy U4.9.5 Ability to let or sub-let U4.9.6 Maintenance provisions U4.9.7 Need to consult with reversion provider if the occupier wishes to leave the property empty or do structural alterations etc U4.9.98 Building insurance requirements U4.10 The importance of legally registering the HR arrangement correctly, the HR provider’s duty of care to ensure solicitor takes on these responsibilities regarding contract issues, title, registration of lease etc. as appropriate U4.11 Importance of taking independent legal advice before signing legal documentation and commitment to a legal contract, reversion provider’s duty of care to ensure that homeowner/potential reversion occupier takes independent legal advice U4.12 Impact of ending scheme: early and on death or need to enter long term care (qualifying termination event) and early repayment charges U4.13 Impact of plan provider’s definition of entering long term care U4.14 Impact of guarantees regarding ‘no negative equity’/legacy element within an LTM arrangement U5. The key features, relative advantages and disadvantages of different types of equity release arrangements and principal alternatives U5.1 The features, benefits and risks of lifetime mortgages, HRs and methods of releasing equity U5.2 Grants applicable and tax treatment of different options U5.3 The features, advantages and disadvantages of HR plans in relation to the individual client/potential reversion occupier:
U5.3.1 Implications of equity sale U5.3.2 Property [or share] reverts to revision provider on death or entering long-term care U5.3.3 Reasons why amount received under most HR plans will be less than the open market value if property sold with vacant possession U5.3.4 Independent valuation requirement U5.3.5 Other factors influencing provider’s offer

Financial Conduct Authority Page 70 of 106 U Demonstrate an understanding of:
U5.3.6 Ability for future equity release if % share Retained U5.3.7 Lifetime lease conditions and implications, and right to reside in property until death or entering into long-term care U5.3.8 Generic examples of advantages/disadvantages of HR plans U5.3.9 Rights of partner to live in property (joint HR plans) – ‘last survivor’ U5.3.10 Variations in types of HR plan and how these impact on individual client/potential reversion occupier U5.4 Features, benefits and risks specific to lifetime mortgages U5.4.1 Rolled up interest (income, lump sum), compound v simple interest U5.4.2 Home income plans U5.4.3 Interest-only mortgages U5.4.4 Drawdown mortgages U5.4.5 Other LTM products coming into the market U6. The rules relating to state benefits and taxation. The sources of information and specialist advice regarding the implications for these of entering into an equity release arrangement U6.1 Impact on state benefits and tax position (principle and main areas) – e.g. potential impact on age related allowances, means tested benefits such as pension credit benefits and support and council tax benefits if capital/income above certain limits, including also local authority funded long term care U6.2 Methods and sources of information of assessing financial implications of equity release versus impact on benefits including supplementary sources of information for advisers U6.3 Need to explore customer’s entitlement to benefits including Pension Credit – whether being claimed or not U6.4 Sources of information and specialist advice on benefits and taxation and when to refer U6.5 Potential differences in impact between different equity release schemes U6.6 regional UK variations A Demonstrate the ability to apply A1. Suitable equity release solutions to the circumstances of different types of consumer A1.1 Principles of ethical advice and requirements of FSCA rules A1.2 Methods of verifying information supplied by consumers A1.3 Methods of checking that equity release solutions match consumers’ needs, demands and circumstances now and in the future A1.4 Consider how life expectancy, health and lifestyle might influence choice of type of equity release product and also how anticipated changes to health might influence the date at which scheme ends A1.5 Importance of deciding whether or not to discuss solutions with the consumers’ family/potential beneficiaries, the

Financial Conduct Authority Page 71 of 106 A Demonstrate the ability to apply appropriateness, implications and influence of third party involvement and when this is appropriate A1.6 Measures in place to protect consumers’ interests and their applicability – e.g. regulation, complaints processes, Ombudsman, FSCS, SHIP Equity Release Council etc A1.7 Importance of explaining complex technical matters to customers in a way that can be understood and the importance of checking understanding A1.8 Rule requirements relating to financial promotions & importantly to disclosure requirements A1.9 Generic assessment of suitability, including instances when an equity release plan is not the most appropriate course of action A1.10 Minimum standards for suitability as required under FSCA rules (identify client needs, meet them and in the most cost effective way) A1.11 Requirements of rules regarding potential reversion 3rd party occupier taking-up independent legal advice An Demonstrate the ability to analyse An1. The suitability, and affordability of the different types of equity release plans and their principal alternatives for different types of consumer An.1.1 Option of trading down to release equity An1.2 Potential for letting part of the property to generate an income An1.3 Disposing of other available assets first An1.4 ‘Conventional’ borrowing options – e.g. ordinary remortgage, bank loan, credit card An1.5 Potential availability of grants – what options may be available and where to find relevant information and/or advice An1.6 Sale and rent options and their impact on state benefits An1.7 ‘do nothing option’ – e.g. avoid equity release By reviewing/adjusting lifestyle, income/expenditure management An1.8 Informal arrangements – e.g. money from relatives An1.9 Restructuring of existing personal pension arrangements where possible/practical of ways of increasing income – e.g. seeking part-time paid work An1.10 Sources of debt advice where monies are wanted to pay off debts An1.11 How personal health circumstances and needs affect choice of products An1.12 need to establish Current level of savings and investments An1.13 Anticipated legacies and inheritances An1.14 The impact of HR plans – including legal title, impact upon death, tenant occupant status and considerations as regards property insurance and property maintenance, opportunity for further equity release if only part sold initially,

Financial Conduct Authority Page 72 of 106 An Demonstrate the ability to analyse impact of choice on estate An1.15 Lifetime mortgages products and options and distinguishing features(including whether the consumer wants a no-negative equity guarantee and the impact of choice on estate) As Demonstrate the ability to assess As1. The advantages, disadvantages and potential risks to consumers associated with taking out equity release, and when these might arise As1.1 Factors that influence whether the consumer has access to further funds – e.g. possible restructuring of pensions and investments As1.2 Impact of increased capital/income on means tested benefits including availability of local authority funded long term care including impact on eligibility for a deferred payment agreement (DPA) As1.3 Impact on tax liability As1. Impact of use of finite resource – e.g. sale proceeds can only be spent once, impact of inability to use/finance for later long-term care needs etc As1.5 Likelihood that a surviving spouse will need/want to move and impact equity release arrangements have on future choices As1.6 Potential restrictions regarding future alterations to the property and impact of any repair/maintenance and insurance clauses As1.7 Impact of divorce and/or remarriage As1.8 Impact of loss of capacity As1.8 Impact of inflation on fixed income (if funds intended for investment or annuity to produce a regular income line) As1.9 The impact of length of time taken to complete As1.10 Impact of not being able to use home as security for potential future borrowing, loans or mortgage As1.11 the Purpose of the loan/equity release As1.12 Ability/inability to repurchase or inheritors to repurchase equity share and financial implications of seeking to repurchase equity share As1.13 Impact of limitations within lease – e.g. on having someone move into the property As1.14 Principal terms of [lifelong] lease As1.15 Impact of terms and conditions arising from variations in type of HR plan As1.16 Other factors and costs associated with taking out a HR plan and timescale required to complete the process As.1.17 Impact of future inability to sublet or allow anyone (including family members) to gain tenancy rights or even live in property without permission of reversion provider As1.18 How debt can increase rapidly where interest is rolled-up and how it is scheduled As1.19 Possibility of negative equity (certain products and providers [non-SHIP Equity Release Council])

Financial Conduct Authority Page 73 of 106 As Demonstrate the ability to assess As1.20 Terms associated with early repayment As2.1 Life expectancy As2.2 Health considerations As2.3 Amount of equity and amount consumer wishes to release As2.4 Purpose of the equity release As2.5 Impact upon any beneficiaries As2.6 Existing and planned provision for long-term care As2. The relative levels of risk for different consumers taking account of their individual circumstances As2.1 Life expectancy As2.2 Health considerations As2.3 Amount of equity and amount consumer wishes to release As2.4 Purpose of the equity release As2.5 Impact upon any beneficiaries As2.6 Existing and planned provision for long-term care All moved to As1.

Financial Conduct Authority Page 74 of 106 APEX21 Pension Transfers Attainment Level Outcome Indicative Content K Demonstrate a knowledge of:
K1. Regulatory definition of a pension transfer and opt outs K1.1 Financial Services Conduct Authority’s definition U Demonstrate an understanding of:
U1. Financial
Conduct Services
Authority and
The
Pensions
Regulator Rules
U1.1 FSCA rules specific to pension transfers and opt outs U1.1.1 RU64 rule U1.1.2 Record keeping U1.1.3 Reporting U1.1.4 Insistent customers U1.1.5 Suitability U1.1.6 TVAS U1.2 The Pensions Regulator rules U1.2.1 How scheme is run U1.2.2 Responsibility of trustees U1.2.3 Guidance for cash incentives U1.2.4 Annual fund statement including voluntary codes U1.2.5 Due diligence & scams U2. Main parties involved in a pension transfer U2.1 Roles and responsibilities of those involved in the pension transfer process including Pension wise U2.2 Motivation for transfer, including pension unlocking, and reasons for advice given and the ABI estimated time standard U3. The role of the pension transfer specialist U3.1 Key stages of the pension transfer process U3.1.1 Client objectives and restraints, regulatory restrictions U3.1.2 Retirement strategy to meet client objectives U3.1.3 Implementation of retirement strategy U3.1.4 Responsibility for post-transfer review and control U4. Establishing and meeting client objectives U4.1 Current relevant pension arrangements U4.2 Other relevant assets and financial and personal information U4.3 Client pension objectives and expectations of outcome, including income requirements U4.4 Attitude to risk U4.5 Capacity to for loss U4.5 How and when benefits will be taken U4.6 Client liquidity requirements U5. Rights and options of leavers U5.1 Transfer value U5.2 Ill health, disability and other forms of benefits U5.3 Early retirement benefits and impact on critical yield U5.4 Deferred benefits U6. Critical yield U6.1 Basic principles of TVAS U6.2 Asset allocation and how critical yield might be achieved U6.3 What benefits affect the critical yield U7. Apply rules regarding U7.1 Shadow benefits in the event of divorce U7.2 Implications of pension sharing and impact on

Financial Conduct Authority Page 75 of 106 U Demonstrate an understanding of:
pension transfers and divorce the transfer U7.3 Issues surrounding pension sharing versus attachment orders U7.4 The difference relevance between legal systems in England and Scotland the UK in terms of divorce U8. Schemes with solvency issues U8.1 The role and impact of the Pension Protection Fund U8.2 The role and impact of the Financial Pension Ombudsman Service over disputes on pension transfers U8.3 The impact of solvency of the transfer value U8.3 Order of priorities for drawing benefits from a scheme with solvency issues U9. Transfers abroad (to and from overseas schemes) U9.1 Qualifying rules U9.2 Tax implications/HMRC rules in outline U9.3 FSCA requirements for overseas customers and the parties involved including regulated individuals in the UK and overseas U10. Fundamentals of workings of block transfers and winding up U10.1 Protection of tax free cash U10.2 Reporting requirements U10.3 Notification periods U10.4 Potential conflicts of interest in advising individuals and trustees An Demonstrate an ability to analyse:
An1. Implications of the source of a transfer An1.1 money purchase Defined contribution schemes An1.2 final salary Defined benefit schemes An1.3 Public sector schemes An1.4 Insolvency risk An2. The implications of moving between different scheme types An2.1 personal Workplace pensions An2.2 range of strategies Benefit crystallisation option An2.2.1 USP Phased income/retirement An2.2.2 ASP Flexi access drawdown An2.2.3 Annuities – including guaranteed rates, recycling rules and transfers for immediate vesting An2.3 Alternative retirement vehicles An2.4 Final salary schemes An2.5 Career average schemes An2.6 Public sector transfer club An2.7 Trusts – impact on trust if transfer carried out An2.8 Death in service An2.9 Impact of dependents’ benefits on a personal Pension scheme An3. Implications of cash incentives to leave a defined benefit final salary scheme An3.1 Implications of cash incentives to leave a defined benefit final salary scheme An3.2 Impact on TVAS reporting and way in which pension transfer is reported An3.3 Motivation of employers to offer such incentives An4. Transitional protection arrangements issues An4.1 Primary protection An4.2 Enhanced protection An4.3 Protected transfers An4.4 Tax free cash

Financial Conduct Authority Page 76 of 106 An5. Income options and their impact on the transfer recommendation An5.1 Product/solution styles An5.1 Difference between retirement options An5.2 Maximum benefits – tax free cash etc An5.3 Risk and return An5.4 Analysis of output for types A & B critical yields in drawdown cases An5.5 Mortality drag An5.6 Flexibility An5.7 Comparison of features on income drawdown An5.8 Effect of transfer on income drawdown An5.9 Added years’ purchase An5.10 Life expectancy risk An Demonstrate an ability to analyse:
An6. How pension returns and income options are related to a combination of investment risk and capital risk An6.1 Inflation and investment returns – nominal and real An6.2 The effects of inflation An6.3 The time value of money An6.4 The impact of varied retirement returns An6.5 Risks associated with each retirement option An6.6 The appropriateness of indexation An6.7 The appropriateness of including dependents’ benefits An6.8 The appropriateness of incorporating capital protection on death An6.9 The appropriateness of including guarantee periods An7. Advantages and disadvantages of a transfer An7.1 Analyse the advantages and disadvantages of a transfer in a range of given circumstances An8. Financial circumstances and retirement options An8.1 Analyse and interpret a range of financial circumstances and retirement options in order to prepare recommendations to meet client objectives A Demonstrate an ability to apply:
A1. Apply suitable pension transfer solutions to specific client circumstances A1.1 Apply suitable pension transfer solutions in a range of given circumstances, demonstrating the principles of best practice and reinforcing the Know Your Customer process

Financial Conduct Authority Page 77 of 106 APEX22 Lloyd’s Syndicate Participation Attainment Level Outcome Indicative Content K Demonstrate knowledge of:
K1. Classes of business
K1.1 Classes of business written across the industry K1.2 Key underwriting features and risk profile of each class K2. Lloyd’s position in respect of classes of business K2.1 Indication of market conditions in particular classes K2.2 Use of published information to determine which classes a syndicate is growing or shrinking K2.3 Implications of growth or shrinkage for a syndicate’s overall performance K2.4 Tolle’s Lloyd’s market indices K3. Syndicate reporting and accounting K3.1 Basic methods of syndicate reporting and accounting (including GAAP vs three year accounting) K3.2 Elements of syndicate results and how they vary with the underwriting cycle K3.3 Key syndicate performance ratios (e.g. paid to outstanding claims etc) K4. Implications of taxation of membership of Lloyd’s K4.1 The potential taxation implications relating to the membership of Lloyd’s U Demonstrate understanding of:
U1. Exposure to risk
U1.1 Historic major market losses U1.12 What the various risks are The distinction between management and underwriting risk U1.23 Mechanisms by which a syndicate is exposed to each type of risk U2. Short tail and long tail business U2.1 Classes which fall under each type U2.2 Features of short and long tail business and risk profile of each U3. Loss modelling U3.1 Internal and external Systems used to model losses both for syndicates and members by RMS, AIR and Eqecat U3.2 Risks posed by multiple, relatively small claims and single large events U4. Triangulated data Result forecasting U4.1 Forecast and projection of insurance syndicate results U4.2 Identify trends from the available data U4.3 Projection forward U4.43 Adequacy of syndicate and the reserve held in each class U5. Rating indices U5.1 What they mean U5.2 How they operate U5.3 How they are calculated U5.4 Whether they are inclusive of claims inflation, deductibles etc or are pure ratings U5.5 Trends and predictions U6. Sources of information U6.1 Different sources of information and bias thereof U6.2 Difference between hard objective and subjective soft information and what each type provides U6.3 Who writes on a slip and information provided

Financial Conduct Authority Page 78 of 106 U Demonstrate understanding of:
thereof
U6.43 Track records of people in the Lloyd’s market participants U7. Reinsurance programmes and security U7.1 Amount, and type and underlying security of reinsurance purchased by a syndicate and the implications thereof U7.2 The limitations of data provided by rating agencies U8. Reinsurance security Reinsurance to close (RITC) and Incurred but not reported (IBNR) U8.1 Current market knowledge (beyond rating agency figures) of which reinsurance or retrocessionaines are a risk U8.2 The limitations of data provided by rating agencies U8.1 The importance of reinsurance to close (RITC) and incurred but not reported (IBNR) as measures of syndicate performance U9. Retrocessional business U9.1 Retrocessional business and the where it aggregates U10. The subscription market U10.1 Key features of the subscription market U10.2 Mechanisms within the market U10.3 Limitations on the diversity of the portfolio market U11. Syndicate analysis and grading U11.1 How syndicates are analysed and graded, both internally and by external rating agencies U12. Types of syndicate capacity and associated tenancy rights U12.1 Different types of syndicate capacity, their associated tenancy rights and sessions of classes of business U113. Auctions – WAS U11 U113.1 Workings and history U113.2 Involvement in Pricing of syndicate capacity assets and investments U124. Provision of capital – WAS U12 U124.1 Different forms of provision of capital to the market U124.2 Managing agent’s attitude to and engagement with sympathy, or lack of, to third party capital and the consequences thereof U135. Risk based Economic capital assessment model – WAS U13 U135.1 Key features and intentions objectives U135.2 How it operates The impact on third party capital providers U146. Risk and reward – WAS U14 U146.1 Principles of risk and reward U146.2 Risk/reward profile of different asset classes U157. Portfolio diversity – WAS U15 U157.1 Which syndicates form part of a portfolio U157.2 Diversity of risk underwritten within and between syndicates U157.3 Risk posed by concentration of exposure across Syndicates U168. Fundamentals of economics in U168.1 Supply and demand U168.2 Costs – production, average, marginal, total U168.3 Economies and diseconomies of scale

Financial Conduct Authority Page 79 of 106 relation to the U168.4 Perfect competition, monopoly and oligopoly U168.5 Commonly used methods of assessing companies and investments U168.6 Inequality of information Lloyd’s market – WAS U16 U179. Law of agency – WAS U17 U179.1 Nature of agency U179.2 Agents, principals and third parties U179.3 Creation of agency U179.4 Rights and responsibilities U179.5 Termination U179.6 The law of agency and insurance U1820. Know your principal – WAS U18 U1820.1 Asset base Member’s wealth profile U1820.2 Mix of investors Suitability for membership, risk appetite and capacity for loss U18.3 Interaction between the Lloyd’s portion and other investments in the client’s portfolio U1921. Managing The potential for conflicts of interest – WAS U19 U1921.1 The nature of the conflicts that may arise under agency contract U1921.2 The reasons for those conflicts U19.3 How the conflicts can be managed An Demonstrate an ability to analyse:
An1. Portfolio expenses
An1.1 Income of portfolio
An1.2 Investment portfolio

Financial Conduct Authority Page 80 of 106 APEX23 Corporate Finance Attainment Level Outcome Indicative Content U Demonstrate an understanding of:
U1. Understand the regulatory environment in the UK and how it is affected by the European context of financial services regulation U1.1 The European context of financial services regulation, including the role of European institutions and regulations/directives U1.2 The regulatory infrastructure generated by the Financial Services and Markets Act 2000 U1.3 The role of the Financial Conduct Authority U1.4 Specific provisions contained in the Companies Act 2006 U1.5 What constitutes money laundering and counter terrorism funding in the UK and associated legislation, including the Bribery Act 2010 U1.6 What constitutes ‘insider dealing’ in the UK and associated legislation U1.7 What constitutes ‘market abuse’ in the UK and associated legislation U1.8 The purpose, provisions, offences and defences of the Financial Services and Markets Act 2000, S.397 U1.9 The purpose and scope of the Markets in Financial Instruments Directive U2. Be able to apply specific FCA Conduct of Business Rules as they relate to corporate finance business U2.1 The application and general provisions of the FCA Conduct of Business Sourcebook (COBS) to corporate finance business U2.2 The rules applying to all firms conducting designated investment business U2.3 The requirements of the financial promotion rules U2.4 Client categorisation as it relates to Corporate Finance U2.5 Conflicts of interest, explaining when they can arise and the requirements for managing them U2.6 The personal account dealing rules U2.7 COBS rules relating to advising and dealing U3. Be able to apply a range of quantitative methods for corporate finance U3.1 Various financial mathematical measures of risk and return of investments U3.2 Present Value (PV) and Net Present Value (NPV) of future cash flows using the discounting formula U3.3 Internal rate of return (IRR) for a series of multiple cash flows U4. Corporate Governance and Business Ethics U4.1 The main provisions of the UK Corporate Governance Code U4.2 The relevant Codes of Conduct to the provision of corporate finance advice U5. Equity capital markets U5.1 The listing rules and its provisions U5.2 The rules specific to AIM and its provisions U5.3 The disclosure rules and its provisions U5.4 The regulation of UK capital equity markets U6. Takeovers and mergers U6.1 The roles of the relevant bodies involved in takeovers and mergers U6.2 The legal nature and purpose of The Takeover Code and specific its provisions within it

Financial Conduct Authority Page 81 of 106 K Demonstrate a knowledge of:
U7. The requirements relating to the production and dissemination of prospectuses U7.1 Specific areas of The Prospectus Rules and how they apply U8. Financial statements analysis and relevant accounting standards U8.1 The difference between group accounts and company accounts U8.2 The purpose, format and main contents of company balance sheets financial statements U8.3 The purpose, format and main contents of income statements U8.4 The purpose and format of cash flow statements and key related concepts U8.5 Financial statements using a number of different and financial ratio calculations analysis U9. The Structure of capital U9.1 The key characteristics of ordinary and reference shares U9.2 The key characteristics of debt instruments and debt financing U10. Business valuations U10.1 The difference between equity value and enterprise value and, specifically, the advantages and disadvantages of enterprise value U10.2 The difference between stock market, transaction and break up values of a business U10.3 The use and limitations of asset based valuations U10.4 The use and limitations of dividend based valuations and a valuation of a business using the dividend valuation model U10.5 The use of an earnings based valuation and the use of (e.g. P/E ratio and EBIT and EBITDA) U10.6 The use and key stages of cash flow based valuations and use of cash flow and a cash flow based valuation U11. Acquisitions and disposals U11.1 The key types of acquisition and disposal, how they are financed and why they happen U11.2 The key features of specific types of private equity and debt financed transactions U11.3 They key features of quoted equity transactions K1. The purpose and scope of corporate finance documentation K1.1 The purpose and scope of key types of general documentation in corporate finance transactions K1.2 The purpose of key documents in buying and selling documentation in corporate finance transactions K1.3 The purpose and scope of specific types of loan and security documentation in corporate finance transactions K1.4 The purpose and scope of specific types of public company documentation in corporate finance transactions

Financial Conduct Authority Page 82 of 106 APEX24 RDR Core – Retail Investment Advice – Financial Services, Regulation and Ethics Attainment Level Outcome Indicative Content U Demonstrate an understanding of:
U1. The UK financial services industry and, in its European and global context U1.1 role Purpose and structure of the UK and international markets, key participants U1.2 the Impact of the EU on UK regulation U1.3 the Role of government – economic and industrial policy, regulation, taxation and social welfare U1.4 the Function and operation of financial services within the wider economy U1.5 the Main types and impact of financial crime U2. How the retail consumer is served by the financial services industry U2.1 Obligations towards consumers and their perception of financial services U2.2 Consumers’ main financial needs and how they are prioritised:
U2.2.1 Managing debt
U2.2.2 Budgeting and borrowing, including house purchase U2.2.3 Protection U2.2.4 Saving and investing U2.2.5 Retirement U2.2.6 Estate planning and tax planning U2.3 How these needs are met:
U2.3.1 Mortgages and loans
U2.3.2 Life and health insurance U2.3.3 Savings and investments U2.3.4 State benefits U2.3.5 The main types of pension provision U3. Legal concepts and considerations relevant to financial advice U3.1 Legal persons and powers of attorney U3.2 Basic law of contract and agency U3.3 Ownership of property U3.4 Insolvency and bankruptcy U3.5 Wills and intestacy U3.6 Use of trusts:
U3.6. The Main types of trusts and their uses U3.6. How to create and administer trusts financial protection and instruments for holding life policies and investments U4. The regulation of financial services U4.1 Financial Services and Market Act (FSMA) 2000, other relevant legislation U4.2 The role of EU legislation regulation, and relevant and Directives and consumer credit licensing regulations U4.3 The Roles of the Financial Conduct Authority (FCA)/Prudential Regulation Authority (PRA) Financial Services Authority (FSA), HM Treasury and the Bank of England – market regulation U4.4 the Roles of other regulating bodies such as the Competition and Markets Authority (CMA), Competition Commission, the Office of Fair Trading, the Pensions Regulator, the Information Commissioner’s Office, Payment Systems

Financial Conduct Authority Page 83 of 106 U Demonstrate an understanding of:
Regulator (PSR)
U4.5 Additional oversight – senior management, trustees, auditors, external compliance support services U5. The FCA/PRA’s FSA’s responsibilities and approach to regulation U5.1 Statutory objectives of the regulators and how FCSA is structured to achieve these:
U5.1.1 Powers, and activities operational objectives of the FCA and the PRA U5.1.2 Financial stability, conduct and prudential regulation U5.1.3 Powers to deal with financial crime U5.1.4 Consumer protection U5.1.4 Financial capability – national strategy U5.2 The FCSA handbook – the main principles and rules:
U5.2.1 the High level standards U5.2.1a Training and competence and qualifications U5.2.2 Prudential standards U5.2.3 Business standards U5.2.3a Conduct of Business (COBS) U5.2.3b Rules for dealing with client assets (CASS) U5.2.3c Market conduct code (MAR) U5.2.3d Training and competence and qualifications U5.2.3d Business promotions U5.2.4 Regulatory processes:
U5.2.4a Authorisation, supervision, approved persons, significant influence functions, controlled functions, appointed representatives and senior managers/certificated persons under the approved persons (APER) or Code of Conduct (COCON), as appropriate U5.3 Risk based supervision, discipline and enforcement, sanctions to deal with criminal activities, rules, guidance and communications U6. The range of skills required when advising clients U6.1 Communicating clearly, assessing and adapting to the differing capabilities of clients U6.2 Gathering information, assessment and analysis of client’s needs, goals and circumstances, reaching conclusions and making appropriate recommendations U6.3 Dealing with insistent clients U7. The FCSA’s use of principles and outcomes based regulation to promote ethical and fair outcomes U7.1 The principles for businesses and the discretionary obligations these place on firms U7.2 Corporate culture and leadership U7.3 The responsibilities that rest with approved persons and the need for integrity, competence and fair outcomes for clients, including dealing with conflicts of interest U8. The fundamental principles of ethical behaviour and professional ethics U8.1 Core ethical theories, principles and values U8.2 The nature of professionalism, distinguishing a profession from a vocation U8.3 The relationship between ethical principles, the development of regulatory standards and professional codes of conduct A1. The A1.1 Regulated activities and authorisation

Financial Conduct Authority Page 84 of 106 A Demonstrate an ability to apply:
principles and rules as set out in the regulatory framework requirements A1.2 Approved persons and controlled function responsibilities A1.3 Record keeping, reporting and notification requirements A1.4 Professionalism and the training and competence requirements A1.5 Anti-money laundering and proceeds of crime obligations A1.6 Data protection including data security A1.7 Complaints procedures and responsibilities to customers A1.8 The Financial Ombudsman Service (FOS) A1.9 The Financial Services Compensation Scheme (FSCS) A1.10 Treating Customers Fairly and conduct risk A2. The regulatory advice framework in practice for the consumer A2.1 Client relationships and adviser responsibilities:
A2.1.1 Types of clients
A2.1.2 Fiduciary relationship – duty of care, confidentiality, primacy of clients’ interests A2.1.3 Clarity of service provision and charges, status disclosure including terms of business and client agreements, execution only, insistent clients A2.1.4 Adviser charging rules A2.1.5 Limitations to adviser’s own authority or expertise, referrals to and relationships with relevant specialists A2.1.6 Clients’ cancellation rights A2.1.7 Vulnerable clients A2.2 Regulated advice standards A2.3 Monitoring and reviewing client’s plans, and circumstances and taking account of relevant changes A2.4 Due diligence on products/tools A Demonstrate an ability to apply:
A3. the relevant codes of ethics and professional standards codes affecting to business behaviours of individuals Professional values and ethical judgements in all aspects of working life A3.1 the An over-arching Code of Ethics or conduct, and act in accordance with (A3.2) the professional principles and values on which the Code is based A3.3 Identifying ethical dilemmas A3.4 The steps involved in managing and resolving ethical dilemmas, including the application of behaviours that reflect professional integrity A3.5 Ability to be flexible and open to new approaches, and think critically about business as usual As Demonstrate an ability to evaluate As Demonstrate an ability to As1. The outcomes that distinguish between ethical and compliance As1.1 Typical behaviours indicators – positive and negative the differences between ethical values, qualities and behaviours in professional practice contrasted with unethical or unprofessional practice.

Financial Conduct Authority Page 85 of 106 evaluate: driven behaviours, and the impact of ethics on a firm’s culture As1.2 The outcomes which may result from behaving ethically and unethically – for the industry, the firm, individual advisers and consumers As1.3 The outcomes which may result from limiting behaviour to compliance with the rules – for the industry, firm, individual advisers and consumers As1.4 The impact on the culture of a firm when applying an ethical approach and acting with integrity within an organisation or team environment

Financial Conduct Authority Page 86 of 106 APEX25 RDR Core – Retail Investment Advice – Investment Principles and Risk Attainment Level Outcome Indicative Content U Demonstrate an understanding of:
An Demonstrate an ability to analyse:
U1. The macroeconomic environment and its impact on asset classes U1.1 Main long term UK and global socio-economic trends U1.2 Overview of world economies and globalisation of markets U1.3 Economic and financial cycles – predictability, regional economy differences U1.4 The key economic indicators – trends and their interpretation U1.5 Significance Impact of monetary and fiscal policy U1.6 Relevance of money, inflation, deflation, disinflation, interest rates and exchange rates U1.7 Balance of payments and international capital flows U1.8 The role of financial investment in the economy U2. The merits and limitations of the main investment theories U2.1 Key features of the main investment theories:
U2.1.1 Modern portfolio theory U2.1.2 Multi factor model for equity and fixed income U2.1.3 Efficient market hypothesis U2.1.4 Capital asset pricing model (CAPM) U2.2 Portfolio theory, diversification and hedging U2.2.1 Correlation between asset classes U2.2.2 Total return and an awareness of beta and alpha U2.2.3 Risk adjusted returns U2.3 Basics of Behavioural finance – market and individual behaviours U3. The principles of investment planning U3.1 Asset allocation U3.1.1 Stochastic modelling U3.1.2 Strategic and tactical asset allocation U3.1.3 Discretionary arrangements U3.2 Portfolio construction:
U3.2.1 Asset classes
U3.2.2 Stock and fund selection U3.2.3 Diversification by sector, geographical area and currency U3.2.4 Main fund management strategies and styles U3.2.5 Costs, charges, their impact on portfolio performance and how they are calculated – annual management charge (AMC), total expense ratios (TERs), Portfolio Turnover Ratios (PTRs) and ongoing charges for funds (OCF) U3.2.6 Selection of products, tax wrapper and services U3.2.7 Socially responsible investments and ethical investment selection U3.2.8 Provider selection and due diligence U3.2.9 Recommendations and suitability U3.2.10 Active and passive management U3.2.11 Advisory and discretionary management issues, bespoke and centralised investment propositions An1. The main features and costs An1.1 Cash and cash equivalents:
An1.1. Main types, costs and charges An1.2 Fixed interest debt securities:

Financial Conduct Authority Page 87 of 106 An Demonstrate an ability to analyse:
characteristics, inherent risks, behaviour and correlation of asset classes An1.2.1 Main types An1.2.2 Running and redemption yields, interest rates and yield curves An1.2.3 Markets and indices An1.2.4 Transaction costs – purchase and sale An1.3 Equities:
An1.3.1 Main types, private equity An1.3.2 Valuation measures – Price/Earnings (P/E) ratio, dividend yield and cover, Net Asset Value (NAV) An1.3.3 Stock markets – indices, listings An1.3.4 Transaction costs An1.4 Property An1.4.1 Main types, residential and commercial, income profile and gearing An1.4.2 Valuation An1.4.3 Performance benchmarking An1.4.4 Transaction and on-going costs An1.5 Alternative investments such as commodities, and physical assets An1.6 Pricing, liquidity, and fair value and non- mainstream investments An1.7 Correlation of asset classes and its – relevance to asset allocation An2. The characteristics, inherent risks, behaviours and relevant tax treatments considerations of investment products An2.1 The Advantages and disadvantages of direct investment in securities and assets compared to indirect investment through collectives and other products and their tax treatment An2.2 the Main types and use of indirect investment products and the taxation of investments:
An2.2.1 Investment tax wrappers, structures and types:
An2.2.1a Collective investment funds – onshore and offshore An2.2.1b Exchange Traded Funds (ETFs) and Exchange Traded Commodities (ETCs) An2.2.1c Closed ended funds/investment companies – onshore and offshore An2.2.1d Individual Savings Accounts (ISAs) and Child Trust Funds (CTFs) An2.2.1e National savings and investments An2.2.1f Life assurance based investments – onshore and offshore An2.2.1g Defined contribution (DC) pension arrangements An2.2.1h Real Estate Investment Trusts (REITs) and other property based products An2.2.1i Venture Capital Trusts (VCTs) and Enterprise Investment Schemes (EISs) – basic structures and uses An2.2.1j Broker funds and distributor influenced funds (DIfs) An2.2.2 Derivatives:
An2.2.2 Basic structure, main types and uses An2.2.3 Investment strategy based products:

Financial Conduct Authority Page 88 of 106 An2.2.3a Hedge funds and funds of hedge funds An2.2.3b Absolute return funds An2.2.3c Structured products – income and capital growth, structure and analysis An2.2.3d With profit funds – main principles An2.2.4 Structured deposit An3. The performance of investments An3.1 Portfolio performance:
An3.1.1 Methods of evaluating portfolio performance An3.1.2 Selection and use of benchmarks An3.1.3 New money and timing factors An3.2 Portfolio review and administration:
An3.2.1 Changes in client circumstances An3.2.2 Changes in financial environment An3.2.3 Review of risk adjusted portfolio performance objectives An3.2.4 Availability of new products and services Available An3.2.5 Maintenance of products and services An3.2.6 Use of external services/benchmarking An3.2.7 Rebalancing An Demonstrate an ability to analyse and explain:
An4. The nature and impact of the main types of risk on investment performance An4.1 Liquidity and access An4.2 Income and capital growth, including shortfall risk An4.3 Short term volatility and its impact on performance An4.4 Long term performance, drawdown, sequencing risk An4.5 Gearing/leverage An4.6 Currency An4.7 Inflation An4.8 Interest rates An4.9 Systematic and non-systematic risk, including fraud and counterparty, institutional, market timing A Demonstrate an ability to apply:
A1. The principles of the time value of money A1.1 Compound interest and discounting A1.2 Real returns and nominal returns A2. The investment advice process A2.1 Know your client requirements:
A2.1.1 Explain the investment advice process A2.1.2 Establish client relationships, capability and circumstances including assets and debts A2.1.3 Agree and prioritise needs, goals objectives and wants A2.1.4 Agree investment objectives, growth, income, time horizons, debt and credit management and repayment A2.1.5 Determine Assess and agree risk profile – objective and subjective factors, capacity for loss and need to take risk tolerance A2.1.6 Assess affordability and other suitability considerations, ethical, social responsibility and religious preferences A2.1.7 Agree strategy and rationale to achieve the objectives

Financial Conduct Authority Page 89 of 106 A2.1.8 Agree benchmark/performance measures and review process A2.1.9 Treatment of vulnerable persons clients A2.2 Asset allocation:
A2.2.1 Alignment with client risk profile and requirements A2.2.2 Diversification and correlation benefits A2.2.3 Accumulation and decumulation

Financial Conduct Authority Page 90 of 106 APEX26 RDR Core – Retail Investment Advice – Financial Protection Attainment Level Outcome Indicative Content U Demonstrate an understanding of:
U1. The consumer and retail market factors and trends relevant to financial protection U1.1 The role of insurance and assurance in mitigating personal financial risk U1.2 Consumer attitudes and behaviours to protection needs planning U1.3 Trends:
U1.3.1 Health and morbidity U1.3.2 Longevity and mortality U1.3.3 Employment U1.3.4 Product design and development U1.3.5 Access to advice and/or insurance cover U1.4 Identifying the priorities, risks and choices U1.4.1 Consequences of inadequate protection U2. The areas of need for protection planning and the main sources of financial protection U2.1 Personal and family income and capital protection needs:
U2.1.1 Health, incapacity, accident U2.1.2 Income, mortgage and other debt U2.1.3 Death, asset protection U2.2 The relationship between insurance and assets and liabilities U2.3 Business protection needs – Small & Medium Enterprises (SMEs) U2.4 Sources of financial protection:
U2.4.1 State
U2.4.2 Employer – individual, group schemes U2.4.3 Life assurance and pension policies U2.4.4 Health and other insurance products U2.4.5 Asset protection – general insurance U3. The role and limitations of State Benefits and state/local authority funded solutions for financial protection U3.1 Range and limitations of benefits U3.2 Mortgage repayment support U3.3 Considerations and impact on financial planning U4. The range, structure and application of life assurance and pension based policies to meet financial protection needs U4.1 Types of policies, comparative costs, benefits and disadvantages U4.2 Cost and premium calculation factors U4.3 Legal requirements, ownership, uses and relevance of trusts U4.4 Underwriting U4.5 Terminal illness benefit and other additional benefits U4.6 Assignments, surrenders, paid-up policies, claims U5. The taxation treatment of life assurance and pension based protection policies U5.1 Qualifying and non-qualifying policies, offshore policies U5.2 Taxation of life funds, onshore and offshore U5.3 Capital Gains Tax (CGT) and life assurance policies U5.4 Inheritance Tax (IHT) and life assurance

Financial Conduct Authority Page 91 of 106 U Demonstrate an understanding of:
U6. The range, structure and application of income protection insurance and options to meet financial protection needs U6.1 Types of policies, features and uses, comparative costs, benefits and disadvantages U6.2 Definitions, exclusions, premium calculation factors U6.3 Underwriting U6.4 Claims U6.5 Taxation treatment U6.6 Group policies U7. The range, structure and application of critical illness insurance to meet financial protection needs U7.1 Types of policies, structure, comparative costs, benefits and disadvantages U7.2 Market developments for critical illness insurance U7.3 Definitions, conditions, exclusions U7.4 Term and amount of cover – factors, assessment U7.5 Premium calculation factors U7.6 Underwriting U7.7 Claims U7.8 Taxation treatment, use of trusts U7.9 Group policies U8. The range, structure and application of long term care insurance to meet financial protection needs U8.1 Regulatory considerations U8.2 Political environment, social care policy, national factors U8.3 Main product types and features U8.4 Long term care planning:
U8.4.1 Cost and other factors, options and choices U8.4.2 Available resources, impact and consequences U8.4.3 Immediate needs provision U8.4.4 Future needs planning U8.4.5 Legal considerations, power of attorney U8.5 Vulnerable clients U9. The main features of other insurance based protection policies U9.1 Personal accident, and sickness insurance, accident sickness and unemployment U9.2 Private medical insurance, hospital plans, dental insurance U9.3 Payment protection insurance – mortgages, credit As Demonstrate an ability to evaluate As1. The key considerations needs and priorities for financial protection and the relevant factors in selecting appropriate solutions As1.1 Identifying the priorities, risks and choices As1.1.1 Consequences of inadequate protection As1.2 Assessing and quantifying current and future capital and income needs in real terms As1.2.1 Family and personal protection As1.2.2 SME business protection needs – business loans, keyperson and shareholder protection As1.2.3 Existing arrangements As1.3 Determining suitability of product types and options As1.3.1 Comparing similar types of products As1.3.2 Identifying and matching suitable product solutions to needs As1.3.3 Combinations of products As1.3.4 Current and future affordability As1.4 Other planning considerations:
As1.4.1 Co-habitation, marriage, civil partnerships, birth

Financial Conduct Authority Page 92 of 106 of child As1.4.2 Property purchase As1.4.3 Separation and divorce As1.4.4 Work, going overseas, retirement As1.4.5 The suitability of trusts As1.4.6 Wills As1.5 Importance of regular reviews

Financial Conduct Authority Page 93 of 106 APEX27 RDR Core - Retail Investment Advice – Personal Taxation Attainment Level Outcome Indicative Content U Demonstrate an understanding of:
U1. The UK tax system as relevant to the needs and circumstances of individuals and trusts U1.1 Income tax – sources types of income, liability, allowances, reliefs, rates, priorities for taxing income, income of trusts and beneficiaries U1.2 National Insurance Contributions (NICs) – liability for employers, employees, self- employed contribution levels, voluntary NICs U1.3 Capital Gains Tax (CGT) – liability, rates, disposals, gains and losses, reliefs and exemptions, capital gains of trusts U1.4 Inheritance Tax (IHT) – liability, transfers, nil rate bands, rates, reliefs and exemptions, assets held in trusts, transfers to and from trusts U1.5 Residence and domicile – main rules, impact on liability to income tax, CGT and IHT U1.6 UK tax compliance – self assessment, Pay As You Earn (PAYE), reporting and tax returns, tax payments, tax evasion and avoidance issues U1.7 stamp duty reserve tax and stamp duty land tax Property and securities transaction taxes – transactions subject to tax, rates of tax, main reliefs U1.8 Outline of Value Added Tax (VAT) and Corporation Tax An Demonstrate an ability to analyse:
An1. The taxation of investments as relevant to the needs and circumstances of individuals and trusts An1.1 Direct investments – cash and cash equivalents, fixed interest securities, dividend income from equity investment ies and rental income from property An1.2 Indirect investments:
An1.2.1 Pension schemes arrangements An1.2.2 Individual Savings Accounts (ISAs) and Child Trust Funds (CTFs) and other tax incentive investments An1.2.3 Onshore and offshore collectives and investment companies An1.2.4 Onshore and offshore life assurance policies An1.2.5 Real Estate Investment Trusts (REITs) and other investment funds An1.2.6 Venture Capital Trusts (VCTs) and Enterprise Investment Schemes (EISs)/ Seed Enterprise Investment Schemes (SEISs), Business Property Relief Investment, Social Impact Tax Relief investments – basic outline An2. The role and relevance of tax in the financial affairs of individuals and trusts An2.1 The impact of taxes on investments of individuals and trusts and their investments An2.2 Key principles of income and capital gains tax planning – use of income tax reliefs and basic rate bands, planning for spouses, civil partners, children and other family members, pension contributions, ISA allowances, use of

Financial Conduct Authority Page 94 of 106 the main CGT exemptions and reliefs An2.3 The main uses of lifetime gifts and trusts in basic IHT mitigation An2.4 Wills, will trusts and intestacy A Demonstrate an ability to apply:
A1. The knowledge of personal taxation to the provision of investment advice A1.1 To carry out computations on the most common elements of income tax and NICs; CGT; IHT including the impact of lifetime transfers and transfers at death A1.2 To make elementary fundamental tax planning recommendations in the context of investment advice

Financial Conduct Authority Page 95 of 106 APEX28 RDR Specialist Standards (Application Standards – Packaged ProductsRetail Investment Products) Attainment Level Outcome Assessment Candidates should be able to:
U1. Obtain and provide appropriate relevant client information and understand clients’ needs, wants, values and risk profile essential to the financial planning process A1 Identify and use relevant understanding, methods and skills to address problems that are complex and non- routine while normally fairly well defined A2 Take responsibility for overall courses of action as well as exercise autonomy and judgement A3 Initiate and use appropriate investigation to inform actions A4 Analyse, interpret and evaluate relevant information and ideas A5 Review the effectiveness and appropriateness of methods, actions and results

Financial Conduct Authority Page 96 of 106 APEX29 RDR Specialist Standards - Retail Investment Products (Pensions and Retirement Planning) Attainment Level Outcome Indicative Content U Demonstrate an understanding of:
U1. The political, economic and social environment factors which provide the context for pensions planning U1.1 Role of government, policy directions, challenges, and proposed reforms, workplace pensions and automatic enrolment U1.2 Demographic trends, longevity and ageing population corporate employer responsibilities, challenges and impact on pension provision U1.3 Registered pensions, main types of pension provision demographic trends, longevity and ageing population U1.4 Incentives, disincentives, and attitudes to saving and financial and economic factors and influences U1.5 Main scheme types, and methods of pension provision and Pension Wise:
U1.5.1 State pension benefits U1.5.2 DB schemes, funding and benefits U1.5.3 DC schemes, funding and benefits U2 The fundamental basic principles of auto enrolment U2.1 Employers’ duties with respect to auto- enrolment the assessment process U2.2 Assessing and enrolling staff, and opting out issues postponement U2.3 Phasing U2.4 Contributions and payroll issues cyclical re- enrolment U2.5 Default and deferring issues investment strategies U2.6 Transfer issues U3. How the HMRC tax regime applies to pensions planning U3.1 Funding/Contributions to registered pension schemes, tax relief provision and benefits and U3.2 Pension scheme Tax treatment of pension scheme investment options funds U3.3 DC arrangements U3.3 Tax treatment of death benefits before and after crystallisation U3.4 Pension scheme Choices about drawing retirement benefits U3.5 Outline of the annual allowances, lifetime allowance, transitional protections, special money purchase annual allowance, and associated charges and other limitations on tax relief and associated charges U3.6 Outline of relevant transitional reliefs post- Finance Act 2006 Primary and Enhanced Protection and relevant Fixed and Individual Protection U3.6 Outline of the Tax treatment of non-registered pensions in outline other scheme types:
U3.7.1 Employer Funded Retirement Benefit Schemes (EFRBS) U3.7.2 Qualifying Recognised Overseas Pension Schemes (QROPS)

Financial Conduct Authority Page 97 of 106 U Demonstrate an understanding of:
U3.8 Outline the impact of pensions freedoms legislation U4. The relevant aspects of pensions law and regulation to pensions planning and disclosure requirements U4.1 The Pensions Regulator’s compliance requirements U4.2 Pension protection schemes U4.3 Legal bases of contract based and trust based DC pension trust and contract based pensions U4.4 Role and duties of trustees, and administrators and other professional advisers of DC/DB pensions U4.5 Pensions, and divorce and breakdown of family relationships U4.6 Employment law relevant to pensions U4.7 Bankruptcy law and pension assets U4.8 Scams and mis-selling issues U5. The structure, relevance and application of the State schemes to an individual’s pension planning U5.1 basic sState retirement benefits: structures, state retirement ages (SRA), levels of benefit, link to national insurance contribution records and SRA U5.2 Additional state retirement benefits, historic and current U5.2 Implications of contracting in/out considerations U5.2 Pension Credit framework U5.3 Other relevant state benefits entitlements U6. The structure, characteristics and application of defined benefit schemes to an individual’s pension planning U6.10 Private and public sector schemes U6.1 Main attributes and benefits of DB pension provision U6.2 Main types, variations and hybrid arrangements U6.3 Rules and operation of DB schemes U6.4 Funding methods and issues U6.5 The impact of employer covenants U6.6 Roles of trustees and other parties, and scheme reporting U6.7 Factors to consider and benefits on leaving, transfers DB to DB and DB to DC, early and normal retirement and the impact of employer covenants U6.8 Benefits on ill health and death U6.9 Membership eligibility criteria and top-up options U6.10 Transfer issues, and considerations and safeguarding rights U6.11 Private and public sector schemes An Demonstrate an ability to analyse:
U6. the range of
Defined
Contribution scheme options as they apply to an individual’s pension planning An1. Understand the main DC pension accumulation options U6.1 Main attributes, costs and benefits of DC pension provision U6.2 Legal bases for schemes and main impacts U6.3 Main types of DC schemes and their rules and operation U6.4 Contributions – methods and issues U6.5 Contracting out, rebates and the contracting out decision U6.6 Benefits on leaving and death before crystallisation U6.7 Scheme options, limitations and restrictions U6.8 Crystallisation options and impact of decisions

Financial Conduct Authority Page 98 of 106 An Demonstrate an ability to analyse:
U6.9 Transfer switching issues and considerations U6.10 Stakeholder pensions U6.11 Personal accounts An1.1 Main types of DC pensions The main features , costs and benefits of DC pensions for accumulation An1.2 The legal bases of contract based and trust based DC pensions The basis of main differences between contract-based and trust- based DC pension arrangements An1.3 The main types and providers main features, costs and benefits of DC pensions arrangements An1.4 Employer, employee and other individual pension contributions - the main methods and issues An1.5 Switching between DC pension arrangements, safeguarded benefits and pension consolidation schemes An1.6 Death and sickness benefits - options and procedures An1.7 Investment choices and restrictions An Demonstrate an ability to analyse:
An2. Understand the main DC pension decumulation rules and options An2.1 The Rules for drawing income and lump sums PCLS, death benefits and survivor benefits for:
An2.1.1 Annuity purchase
An2.1.2 Flexi-access drawdown An2.1.3 Uncrystallised funds pension lump sum (UFPLS) An2.1.4 Drawing the whole pension fund as cash An2.1.5 Small Pots/Trivial commutation rules An2.1.6 Deferral of drawing pension benefits An1. The options and factors to consider for drawing pension benefits An1.1 State retirement benefits An1.2 DB schemes:
An1.2. Scheme benefits, payment guarantees, survivor benefits An1.3 DC schemes:
An1.3.1Secured pensions, types of annuities and main features An1.3.2 Unsecured pensions An1.3.3 Compliance requirements An1.4 Phased retirement – options, benefits and risks An1.5 Timing of decisions and implementation An1.6 Triviality rules A Demonstrate an ability to evaluate:
A1. the aims and objectives of retirement planning including the relevant investment issues Analyse the main accumulation and decumulation choices using DC pensions These standards build on the content outlined in the Investment Principles and Risk core unit and assume achievement of the learning outcomes. A1.1 Assessing and quantifying retirement aims and objectives:
A1.1.1 Availability and prioritisation of savings A1.1.2 Assumptions and impacts A1.1.3 Conflict with other objectives A1.1.4 Timescales and risk A1.2 Investments available to meet this objective A1.2.1 Suitability and risk A1.2.2 Rates of return needed A1.2.3 Accumulation and decumulation strategies, life-

Financial Conduct Authority Page 99 of 106 A Demonstrate an ability to evaluate styling A1.2.4 Products and wrappers, advantages and constraints, critical yield A1.2.5 Other sources of non-pension income A1.3 Asset allocation A1.1 Assessing and quantifying clients' aims and objectives for accumulation A1.1. Quantifying future retirement needs and wants in relation to savings priorities and Investment risks and returns A1.1.2 Affordability and prioritisation of savings for retirement for different clients at different life stages A1.1.3 Time horizons in planning accumulation and their implications A1.1.4 Limits on tax relieved contributions and their impact on accumulation methods A1.1.5 Pensions as part of retirement savings A1.2 Investments available for accumulation for retirement A1.2.1 Suitability and risk issues A1.2.2 Level of funds and rates of return assumed and needed A1.2.3 The impact of costs on long term returns A1.2.4 The relationship between pension and non- pension investments A1.2.5 Investment strategies for accumulation at different life stages A1.3 Key factors in assessing decumulation options:
A1.3.1 Patterns of stopping work A1.3.2 Longevity assumptions in financial planning A1.3.3 Spending patterns at different stages of retirement and the use of long term cash flow analysis A1.3.4 The impact of health and long term care issues The needs of family and dependants A1.3.5 Pensions and estate planning issues A1.4 Key considerations on pension investments available for drawdown:
A1.4.1 Immediate and long term income needs for investors, their families and dependants A1.4.2 Investment strategies and issues in relation to clients’ goals and risk profiles A1.4.3 Importance of both pension and non-pension investments available to fund retirement and later life planning A1.4.4 Suitability and risk issues: sequencing risk and reverse pound cost averaging A1.4.5 Rates of investment return and costs A1.4.4 Investment strategies for pensions in drawdown A1.5 Key considerations on suitability of pension decumulation options:
A1.5.1 Immediate and long term income needs for investors, their families and dependants A1.5.2 Tax on income and capital from pensions

Financial Conduct Authority Page 100 of 106 A Demonstrate an ability to evaluate compared with other investments A1.5.3 Investment strategies and issues in relation to their goals and risk profiles A1.5.4 Succession / estate planning A1.5.5 The importance of other financial resources for retirement and later life planning

Financial Conduct Authority Page 101 of 106 APEX30 RDR Specialist Standards – Retail Investment Advice (Derivatives including Application Standards) Attainment Level Outcome Indicative Content U Demonstrate an understanding of:
U1. The derivatives market structure, features, regulatory and trading environment U1.1 Role, structure and regulation of global derivatives markets:
U1.1.1 Role of regulators, other supervisory bodies and trade associations U1.2 Range of derivative instruments and typical risks:
U1.2.1 Financial derivatives U1.2.2 Commodity derivatives U1.2.3 Property derivatives U1.2.4 Exotic derivatives U1.3 Market terminology U1.4 Key market participants and roles U1.5 Exchange trading and over-the-counter (OTC) trading – main features differences:
U1.5.1 Standard and bespoke U1.5.2 Maturity, expiry, margin, collateral, liquidity U1.5.3 Clearing and settlement U1.5.4 Transparency and confidentiality U1.5.5 Trading mechanisms U1.5.6 Counterparties U1.5.7 Documentation U1.6 Central counterparty (CCP) clearing of OTC transactions, clearing and settlement U2. The principles, components, characteristics and risks of derivatives relative to the underlying U2.1 Relationships to underlying U2.2 Physically settled versus cash settled U2.3 General pricing principles – futures, options U2.4 Risks of derivatives U2.4.1 Legal U2.4.2 Counterparty U2.4.3 Settlement and dealing risks U2.4.4 Market and other risks associated with derivative investing U3. The market environment, product types and characteristics of exchange traded derivatives U3.1 Main products:
U3.1.1 Futures
U3.1.2 Options
U3.1.3 ETFs
U3.2 Main UK and international exchanges U3.3 Trading platforms:
U3.3.1 Mechanisms and procedures U3.4 Wholesale trading facilities:
U3.4.1 Significance and uses U3.5 Clearing mechanisms and processes U4. The pricing, trading and market practice of exchange traded derivatives U4.1 Calculation of profit/loss on delivery or expiry – futures and options U4.2 Mechanisms for future pricing:
U4.2.1 Factors influencing pricing U4.2.2 Bases for calculation U4.3 Mechanisms of options pricing U4.3.1 Factors influencing pricing and premiums

Financial Conduct Authority Page 102 of 106 U Demonstrate an understanding of:
U4.3.2 Bases for calculation U4.4 Price discovery for commodities U4.5 Market transparency, reporting and monitoring U4.6 Order/instruction flow and order type U4.7 Input and matching, trade registration processes U5. The main types and characteristics of OTC traded derivatives U5.1 Forwards and forward rate agreements (FRAs) U5.2 OTC option products U5.3 Contracts for difference U5.4 Swaps:
U5.4.1 Interest rate swaps
U5.5 Credit derivatives:
U5.5.1 Credit default swaps U5.6 Structured products U5.7 OTC trade capture, confirmation and clearing mechanisms U6. Clearing, margin, settlement, exercise and delivery of both exchange traded and OTC derivatives U6.1 Definition and purpose of clearing:
U6.1.1 Roles and relationships U6.1.2 Risks and guarantees U6.1.3 Central counterparty clearing U6.2 Purpose, types and application of margin:
U6.2.1 Parties involved
U6.2.2 Processing, collection and payment U6.2.3 Pricing factors and calculation U6.3 Purpose, types and application of collateral U6.4 Delivery and settlement U6.5 Exercise of options, assignment of obligations, abandonment and expiry A Demonstrate an ability to evaluate:
A1. The purpose, merits, limitations and risks of the main derivatives strategies for trading, hedging and investment relevant to client investment activity A1.1 Trading and speculation A1.2 Hedging:
A1.2.1 Options strategies
A1.2.2 Futures strategies
A1.3 Investment and using derivatives, including use of synthetics:
A1.3.1 Portfolio hedging
A1.3.2 Portfolio yield enhancement A1.3.3 Structured products, funds, ETPs and ETFs An Demonstrate an ability to apply:
A1. The relevant factors and considerations to provide suitable investment advice decide and implement investment recommendations These standards include the requirement to COMBINE and APPLY the learning content from all units of the Appropriate Exam. A1.1 Obtain the range of client information and subjective factors to understand their needs, wants, values and risk profile essential to planning A1.2 Synthesise client and relevant market information to provide the basis for assumptions and decisions A1.3 Analyse the advantages and disadvantages of the appropriate strategies A1.4 Select, recommend, explain and justify, and transact:
A1.4.1 Sources and use of research and other

Financial Conduct Authority Page 103 of 106 An Demonstrate an ability to apply information A1.5 Holding derivatives within an investment portfolio:
A1.5.1 Direct holdings, indirect holdings and combinations, collective investments and structured products A1.5.2 Rationale, advantages and disadvantages A1.5.3 Impact on overall client objectives and priorities A1.5.4 Main factors to consider when holding both securities and derivatives within the portfolio A1.5.5 Asset allocation factors and relationship to overall portfolio A1.5.6 Matching to client risk appetite and trade-offs A1.6 Take account of relevant tax, accounting and costs considerations A1.7 Comply with advice and dealing regulations specific to derivatives – COBS A1.8 Client reporting requirements A1.9 Communication, monitoring, review and maintenance of the portfolio to achieve the client’s objectives, deal with change and respond to setbacks

Financial Conduct Authority Page 104 of 106 APEX31 RDR Specialist Standards – Retail Investment Advice (Securities including Application Standards) Attainment Level Outcome Indicative Content U Demonstrate an understanding of:
U1. The securities market structure, features, regulatory and trading environment U1.1 Role, structure and regulation of global securities markets:
U1.1.1 Primary, secondary and dual listing U1.1.2 Exchange trading and over-the-counter (OTC) trading U1.1.3 Role of regulators, other supervisory bodies and trade associations U1.2 Market participants and roles U1.3 Domestic markets:
U1.3.1 Issuing, listing, quotation, admission to market:
U1.3.1a UK Listing Authority U1.3.1b PLUS market ICAP Securities and Derivatives Exchange (ISDX) U1.3.1c AIM market U1.3.1d Issuing securities without a prospectus U1.3.2 Markets for trading:
U1.3.2a Equities
U1.3.2b Government bonds
U1.3.2c Corporate bonds
U1.3.3 Other trading venues:
U1.3.3a Multilateral Trading Facilities (MTFs) and Organised Trading Facilities (OTFs) U1.3.3b Systematic internalisers U1.3.3c Dark pools U1.4 International markets:
U1.4.1 Developed markets
U1.4.2 Emerging markets
U1.4.3 Foreign exchange market U1.4.4 Structure and access considerations U2. Clearing, settlement and custody principles and practice relevant to client investment activity U2.1 Clearing and central counterparty – RSP model – UK process, duties, risks, order/quote driven securities U2.2 Settlement:
U2.2.1 UK process
U2.2.2 International Central Securities Depositories (CSDs) U2.2.3 CREST – stock lending U2.3 Custody of assets, and client money and stock lending U2.4 Relevance and impact of corporate actions As Demonstrate an ability to assess:
As1. The key factors that influence market behaviour relevant to investment advice securities markets As1.1 Factors that influence market and individual security movements in the short and long term:
As1.1.1 Volume, liquidity and impact of trading activities – domestic and international markets As1.1.2 Derivatives market, interactivity of timed events, relationship with cash market As1.1.3 Research and ratings As1.1.4 Market abuse regime As1.2 Information and disclosure:
As1.2.1 Issuer reporting and announcements,

Financial Conduct Authority Page 105 of 106 corporate Actions As1.2.2 Transparency obligations – transaction reporting, share ownership and disclosure, short selling As1.2.3 Impact on securities pricing As1.2.4 Market data convention An Demonstrate an ability to analyse:
An1. The characteristics, features, behaviours and risks of securities in the context of the market for these products An1.1 Equities:
An1.1.1 Share classes
An1.1.2 American Depositary Receipts (ADRs) and Global Depositary Receipts (GDRs) An1.1.3 Comparative valuation measures and relevance An1.2 Debt securities:
An1.2.1 Domestic and international government securities An1.2.2 Corporate debt securities An1.2.3 Duration, interest rate movements, price/yield Relationship An1.2.4 Credit ratings, creditor rankings An1.3 Derivative substitutes:
An1.3.1 Warrants and covered warrants An1.3.2 Contracts for difference (CFDs) An1.4 Collectives:
An1.4.1 Open and closed ended An1.4.2 Asset value, pricing and gearing An1.4.3 Asset cover, redemption yields An1.4.4 Investment management styles and funded selection An1.4.5 Passported products An1.5 ETFs Exchange traded products rate, regulated and unregulated products and structured products An1.6 Cash and cash equivalents An1.7 Foreign exchange A Demonstrate an ability to apply:
A1. Dealing principles and practice relevant to client investment activity A1.1 Dealing – domestic markets, rules and principles and market abuse A1.1.1 Best execution A1.1.2 Aggregation and allocation A1.1.3 Front running A1.2 International markets – main differences in principles and practice A2. The relevant factors and considerations to decide and applicable to suitable implement investment advice recommendations These standards include the requirement to COMBINE and APPLY the learning content from all units of the Appropriate Exam. A2.1 Obtain the range of client information and subjective factors to understand their needs, wants, values and risk profile essential to planning A2.2 Synthesise client and relevant market information to provide the basis for assumptions and decisions A2.3 Analyse the advantages and disadvantages of the appropriate options A2.4 Select, recommend, explain and justify, and transact

Financial Conduct Authority Page 106 of 106 A Demonstrate an ability to apply:
A2.4.1 Sources and use of research and other information A2.5 Holding securities within an investment portfolio:
A2.5. Direct holdings, indirect holdings and combinations A2.5.2 Role of derivative substitutes A2.5.3 Rationale, advantages and disadvantages A2.5.4 Impact on overall client objectives and priorities A2.5.5 Asset allocation factors and relationship to overall portfolio A2.5.6 Matching to client risk appetite A2.6 Take account of relevant tax, accounting and costs considerations A2.7 Comply with advice and dealing regulations specific to securities – COBS A2.8 Client reporting requirements A2.9 Communication, monitoring, review and maintenance of the portfolio to achieve the client’s objectives, deal with change and respond to setbacks

Financial Conduct Authority PUB REF: 005303 © Financial Conduct Authority 2016 25 The North Colonnade Canary Wharf London E14 5HS Telephone: +44 (0)20 7066 1000 Website: www.fca.org.uk All rights reserved

Review of the FCA’s appropriate qualification exam standards

Lineage: In force

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