Scam Alert – State Warns Public About Fraudulent Letters Referencing a State Agency

The Department of Business, Economic Development and Tourism and the Hawaiʻi Green Infrastructure Authority warn residents about fraudulent mailers using the HGIA name to facilitate home warranty and mortgage protection scams. These letters pressure homeowners to call scam phone numbers or provide personal and financial information by referencing fake final notices or warranty expiration deadlines. Residents are instructed not to call the numbers listed in these letters or provide any sensitive data, as the HGIA does not issue such products or request information through unsolicited mailers. Verification of any suspicious communication should be conducted exclusively through the HGIA's official phone number, 808-587-3868, or email address, dbedt.greenbank@hawaii.gov.

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Scam Alert – State Warns Public About Fraudulent Letters Referencing a State Agency

September 17, 2026 at 8:20 pm

Last Updated On September 18, 2026 at 8:32 pm

STATE OF HAWAIʻI

KA MOKU ʻĀINA O HAWAIʻI

JOSH GREEN, M.D.

GOVERNOR

KE KIAʻĀINA

DEPARTMENT OF BUSINESS, ECONOMIC DEVELOPMENT AND TOURISM

KA ʻOIHANA HOʻOMOHALA PĀʻOIHANA, ʻIMI WAIWAI A HOʻOMĀKAʻIKAʻI

JAMES KUNANE TOKIOKA

DIRECTOR

KA LUNA HOʻOKELE

HAWAI‘I GREEN INFRASTRUCTURE AUTHORITY

GWEN S. YAMAMOTO LAU

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Source: Hawaii Division of Financial Institutions — original document · Summary generated with machine assistance and reviewed before publication; the authoritative text is the regulator's original document. How RegAlert works