Regulatory Alerts2021-11-27 | 28/4Added
Standards for the Protection of the Rights and Interests of Digital Financial Services Consumers
The Central Bank of Uzbekistan establishes mandatory standards for credit and payment organizations regarding the disclosure of information, software interface requirements, and operational procedures for digital financial services. Financial institutions are required to provide comprehensive service details, ensure accessible and clear software interfaces, and implement specific security and monitoring features in their mobile applications and remote service systems. The document mandates clear protocols for handling technical failures, consumer complaints, and liability distribution between institutions and their agents.