2021-07-12

Added 2026-07-14 · Updated 2026-07-25

Instructions of Financial Consumer Protection for Electronic Payment and Transfer of Funds Companies No. (3/ 2021)

The Central Bank of Jordan issued Instructions No. (3/ 2021) establishing consumer protection standards for licensed Electronic Payment and Transfer of Funds Companies, excluding banks and exchange companies. The regulations mandate transparent advertising, clear disclosure of commissions and fees with 30 days' notice for changes, and standardized contractual agreements detailing rights, obligations, and termination procedures. Providers are required to implement robust personal data protection policies, including encryption, access controls, risk assessments, and breach notification protocols, while ensuring transaction confidentiality and consumer data rights.

Jordan

Central Bank of Jordan

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