Te Pūtea Matua Relationship Charter with Regulated Entities

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Cross-sector collaboration

Our relationship charter sets out how we build and maintain relationships with the entities we regulate.

Published:

Last updated:

About the charter

Our relationship charter sets out principles for maintaining the best regulator-regulated relationships possible. It commits Te Pūtea Matua and the financial sector to a mutual understanding of appropriate conduct and culture.

The charter is underpinned by the principle of te whakatōpū

— to bring together, consolidate, and combine our efforts.

The charter was introduced to banks in 2018. It was extended to insurers in 2021 and to non-bank deposit takers in 2023.

What the charter aims to do

We aspire to build and maintain the best regulator/regulated supervisory relationships possible with all our regulated entities.

This charter represents a mutual understanding of how the parties will work together to achieve this aspiration.

Download the charter

Relationship Charter

PDF | 67KB

Download our Relationship Charter, which sets out how we build and maintain relationships with the entities we regulate.

Our performance against the charter

We measure our performance against the commitments set out in the charter through an annual survey of regulated entities and publish the results here for transparency.

View previous reports

Relationship Charter Performance Report 2025

PDF | 2MB