Artificial-intelligence and machine-learning guidance and requirements for financial institutions. 7 publications, summarized in English and updated same-day.
CB Circular No. 34/2023 on AI Deployment and UAT Refresher Training for Financial Complaint Handling
Zambia
BOZ
Bank of Zambia Circular No. 15/2023 on AI Deployment in Financial Complaint Handling and UAT Refresher Training
Zambia
BOZ
Thandizo Website Integration Guide
Zambia
BOZ
Deployment of Artificial Intelligence in Financial Consumer Complaints Handling - Nominees to Participate in User Acceptance Testing
Zambia
BOZ
Bank of Zambia Circular No. 11/2021 on Deploying Artificial Intelligence for Financial Consumer Complaints
Zambia
BOZ
FSP Consumer Complaints Handling Questionnaire
Zambia
BOZ
Bank of Zambia Circular 14/2021 on Deploying Artificial Intelligence for Financial Consumer Complaints Data
Zambia
BOZ