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Consumer Protection regulation in DR Congo

Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 5 publications, summarized in English and updated same-day.

2019-01-03

Instruction No. 37 on Free Banking Services

Banque Centrale du Congo

DR Congo

BCC

2019-01-03

Instruction No. 38 on the Determination of the Global Effective Rate (GER)

Banque Centrale du Congo

DR Congo

BCC

2019-01-03

Instruction No. 38 on the Determination of the Global Effective Rate (TEG)

Banque Centrale du Congo

DR Congo

BCC

2019-01-03

Instruction No. 40 on the Publication of Banking Conditions

Banque Centrale du Congo

DR Congo

BCC

2019-01-03

Instruction No. 019 on the Management of Customer Complaints

Banque Centrale du Congo

DR Congo

BCC

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