Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 10 publications, summarized in English and updated same-day.
Decree No. 56/2024 Coll. on Determining Comparable Fixed Interest Rate Periods and Grouping Housing Consumer Credit for Early Repayment Cost Reimbursement
Czech Republic
CNB
Supervisory Benchmark No. 1/2024: Governance Requirements for Non-Performing Credit Servicers
Czech Republic
CNB
Official Information of the Czech National Bank of 20 March 2019
Czech Republic
CNB
Decree No. 308/2017 Coll. on the Detailed Regulation of Investment Services
Czech Republic
CNB
Decree No. 12/2016 Coll. on the Depositor Information Template Concerning the Deposit Guarantee Scheme for the Client
Czech Republic
CNB
Guidelines on complaints-handling by insurance intermediaries
Czech Republic
CNB
Official Information of 21 January 2014 on the Management and Control of Quality in an Insurance Company's Distribution Network
Czech Republic
CNB
Guidelines on complaints-handling by insurance undertakings
Czech Republic
CNB
Official Information of 27 August 2010 regarding certain obligations of insurance intermediaries
Czech Republic
CNB
CNB Guidelines on Due Care
Czech Republic
CNB