Consumer Protection regulation in Kyrgyzstan

Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 16 publications, summarized in English and updated same-day.

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2026-06-24

On Requirements for Banks and Other Financial-Credit Organizations Regulated by the National Bank of the Kyrgyz Republic When Granting Loans to Individual Clients

National Bank of the Kyrgyz Republic

Kyrgyzstan

NBKR

2024-12-20

Recommendations on the Service of Consumers of Banking Services

National Bank of the Kyrgyz Republic

Kyrgyzstan

NBKR

2024-01-17

Regulation on the Calculation of the Effective Annual Percentage Rate When Disseminating Information on Bank Service Fees

National Bank of the Kyrgyz Republic

Kyrgyzstan

NBKR

2023-12-20

Regulation on Minimum Requirements for Standard Contracts of Microfinance Organizations and Credit Unions Concluded in Accordance with Islamic Principles of Banking and Finance

National Bank of the Kyrgyz Republic

Kyrgyzstan

NBKR

2022-12-28

Policy and Basic Principles of Antimonopoly Regulation, Competition Development, and Consumer Protection in the Banking Services Market of the Kyrgyz Republic

National Bank of the Kyrgyz Republic

Kyrgyzstan

NBKR

2021-12-29

Regulation on Minimum Requirements for Pricing Policy of Banking and Payment Services, Microfinance Organization Services, and Marketing Activities

National Bank of the Kyrgyz Republic

Kyrgyzstan

NBKR

2021-12-29

Regulation on Minimum Requirements for Pricing Policies of Banks, Payment Service Providers, and Microfinance Organizations and Marketing Activities

National Bank of the Kyrgyz Republic

Kyrgyzstan

NBKR

2018-03-28

Regulation on Operations Conducted by Microfinance Organizations and Credit Unions in Accordance with Islamic Principles of Banking and Finance

National Bank of the Kyrgyz Republic

Kyrgyzstan

NBKR

2017-06-15

Rules for Regulating the Activities of Microfinance Organizations in the Kyrgyz Republic

National Bank of the Kyrgyz Republic

Kyrgyzstan

NBKR

2016-02-10

Regulation on Minimum Requirements for Credit Risk Management in Credit Unions

National Bank of the Kyrgyz Republic

Kyrgyzstan

NBKR

2015-06-24

Regulation on Minimum Requirements for the Procedure for Providing Financial Services and Handling Consumer Complaints

National Bank of the Kyrgyz Republic

Kyrgyzstan

NBKR

2015-06-24

Regulation on Minimum Requirements for the Provision of Banking Services and Consideration of Consumer Complaints

National Bank of the Kyrgyz Republic

Kyrgyzstan

NBKR

2015-04-15

Regulation on Minimum Requirements for Remote/Distant Services in the Kyrgyz Republic

National Bank of the Kyrgyz Republic

Kyrgyzstan

NBKR

2012-05-18

On Requirements for Banks and Other Financial-Credit Organizations Regulated by the National Bank of the Kyrgyz Republic When Granting Loans to Individual Clients

National Bank of the Kyrgyz Republic

Kyrgyzstan

NBKR

2008-08-27

Regulation on the Calculation of the Effective Annual Percentage Rate in the Disclosure of Information on the Size of Remuneration for Banking Services

National Bank of the Kyrgyz Republic

Kyrgyzstan

NBKR

2005-03-02

Policy and Basic Principles of Antimonopoly Regulation, Competition Development, and Consumer Rights Protection in the Banking Services Market of the Kyrgyz Republic

National Bank of the Kyrgyz Republic

Kyrgyzstan

NBKR