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Consumer Protection regulation in Panama

Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 8 publications, summarized in English and updated same-day.

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2025-12-17

Agreement No. 9 (2025) Updating the Administrative Procedure for Handling Complaints Before the Superintendence of Banks

Superintendencia de Bancos de Panama

Panama

SBP

2025-08-04

Agreement No. 5 (2025) Updating Guidelines in Articles 199 and 208 of the Banking Law

Superintendencia de Bancos de Panama

Panama

SBP

2025-07-01

Agreement No. 4 (2025) Modifying Articles 6 and 9 of Agreement No. 1-2011 on Banking Product and Service Transparency Guidelines

Superintendencia de Bancos de Panama

Panama

SBP

2022-08-30

Agreement No. 009-2022: Adding Article 11-A to Agreement No. 1-2011 on Transparency of Information for the Use of Banking Products and Services

Superintendencia de Bancos de Panama

Panama

SBP

2021-06-29

Agreement No. 002-2021: Establishing Parameters and Guidelines for Modified Credits

Superintendencia de Bancos de Panama

Panama

SBP

2020-10-26

Agreement No. 13 (2020) Modifying Agreement No. 2-2020 on Credit Risk and Establishing Additional Relief Measures

Superintendencia de Bancos de Panama

Panama

SBP

2020-07-24

Agreement No. 008-2020 Modifying Articles 8 and 13 of Agreement No. 3-2008 on Complaint Procedures Before the Superintendence

Superintendencia de Bancos de Panama

Panama

SBP

2018-06-07

Agreement No. 10-2002 of October 2, 2002

Superintendencia de Bancos de Panama

Panama

SBP

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