Consumer Protection regulation in Trinidad and Tobago

Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 25 publications, summarized in English and updated same-day.

2026-08-07

Thematic Review of Commercial Banks’ Fees and Charges

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2026-07-29

Central Bank of Trinidad and Tobago Report on Thematic Review of Commercial Banks Fees and Charges

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2026-03-11

Industry Review of the July 2022 Draft Market Conduct Guideline for Registrants Under the Insurance Act, 2018

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2026-02-09

Market Conduct Guideline for Registrants under the Insurance Act, 2018 – July 2023

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2026-01-30

Market Conduct Guideline for Institutions Licensed under the Financial Institutions Act, 2008

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2026-01-30

Post Sales Communication – Policy Discontinuance – Guideline

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2024-10-23

Policy Framework for Alternate Dispute Resolution Schemes for Insurance Companies

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2024-10-23

Payments System Guideline No 3 – Operation of Payment Service Providers

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2024-10-23

Post Sales Communication – Policy Discontinuance – Guideline, 2020

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2023-07-28

Issuance of the Market Conduct Guideline for Registrants under the Insurance Act 2018

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2022-09-26

Revised Terms and Conditions for the Operation of a Bureau de Change

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2022-08-09

Consultation of the Draft Market Conduct Guideline for Registrants under the Insurance Act, 2018

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2022-05-11

Enrolment in Alternative Dispute Resolution Scheme under Section 250A of the IA, 2018

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2021-02-18

Banking Sector Market Conduct Survey Report

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2021-01-23

Claims Guideline for Insurers

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2020-12-23

Distribution and Sale of Collective Investment Schemes

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2020-12-22

Proclamation of the Insurance Act 2018 and Related Regulations and Guidelines

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2020-06-29

Survey on Market Conduct

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2020-05-07

Treatment of Payment Deferrals or “Skipped Payments” Due to COVID-19 Measures

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2020-01-23

Draft Guideline on Communication with Pension Plan Members

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2017-08-25

Central Bank of Trinidad and Tobago Service Standards

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2017-08-24

Draft Guideline for the Approval or Notification of New or Amended Insurance and Banking Products

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2017-08-24

Central Bank of Trinidad and Tobago Circular on Supervisory Fees and Charges Regulations 2011

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

2014-12-24

Revised Terms and Conditions on Bureaux de Change Operations and Licence Renewal

Central Bank of Trinidad and Tobago

Trinidad and Tobago

CBTT

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