Consumer Protection regulation in South Africa

Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 47 publications, summarized in English and updated same-day.

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2025-08-14

FSCA Conduct Standard 3 of 2025 Requirements for Managers of Collective Investment Schemes

Financial Sector Conduct Authority

South Africa

FSCA

2025-07-01

FSCA Communication 13 of 2025 (FAIS): Access to Webinar Recording for Financial Services Providers

Financial Sector Conduct Authority

South Africa

FSCA

2025-05-21

FSCA Draft Conduct Standard on Requirements for Managers of Collective Investment Schemes

Financial Sector Conduct Authority

South Africa

FSCA

2025-03-26

FSCA Consultation Report on Conduct Standard for Financial Institutions Providing Financial Education Initiatives

Financial Sector Conduct Authority

South Africa

FSCA

2025-02-19

Draft Conduct Standard on Requirements for Financial Institutions Providing Consumer Financial Education

Financial Sector Conduct Authority

South Africa

FSCA

2024-11-06

Joint Communication 7 of 2024: Review of the Regulatory Framework for Funeral Insurance Distribution in South Africa

Financial Sector Conduct Authority

South Africa

FSCA

2023-11-10

FSCA Communication 30 of 2023 (Banks): Clarification on Branch Closures and ATM Removals

Financial Sector Conduct Authority

South Africa

FSCA

2023-10-03

FSCA Communication 26 of 2023 (INS): Draft Exemption Notice for Microinsurers from Rule 2A.6.1

Financial Sector Conduct Authority

South Africa

FSCA

2023-06-29

FSCA Communication 18 of 2023 (FAIS): Status Update on FAIS Ombud Rules Amendment

Financial Sector Conduct Authority

South Africa

FSCA

2023-03-31

FSCA Draft Conduct Standard on Requirements for Financial Institutions Providing Financial Education Initiatives

Financial Sector Conduct Authority

South Africa

FSCA

2022-11-11

FSCA Exemption for Collective Investment Scheme Managers from Board Notice 90 of 2014 Requirements

Financial Sector Conduct Authority

South Africa

FSCA

2022-09-30

FSCA Conduct Standard 2 of 2022 – Requirements for Third Party Cell Captive Insurance Business

Financial Sector Conduct Authority

South Africa

FSCA

2022-07-06

FSCA Communication 20 of 2022 (FAIS) – Draft Amendment to FAIS Ombud Rules

Financial Sector Conduct Authority

South Africa

FSCA

2022-06-30

FSCA Regulation Plan 1 April 2022 to 31 March 2025

Financial Sector Conduct Authority

South Africa

FSCA

2022-03-18

FSCA Exemption of Independent Intermediaries from Commission Clawback Under Regulation 5.4

Financial Sector Conduct Authority

South Africa

FSCA

2021-09-01

FSCA Communication 18 of 2021 on Bank Branch Closures and ATM Removals

Financial Sector Conduct Authority

South Africa

FSCA

2021-08-18

FSCA Communication 17 of 2021: Expectations for Premium Increases on Funeral Policies

Financial Sector Conduct Authority

South Africa

FSCA

2021-07-30

FSCA Proposed Amendments to the 2017 Policyholder Protection Rules for Public Comment

Financial Sector Conduct Authority

South Africa

FSCA

2021-07-05

FSCA Guidance on the Use of Electronic Signatures and Prepopulated Documents

Financial Sector Conduct Authority

South Africa

FSCA

2021-01-22

Information Letter 3 of 2014 (LTST) – Key Findings on Complaints Management

Financial Sector Conduct Authority

South Africa

FSCA

2020-10-07

FSCA Draft Conduct Standard on Advertising, Marketing and Information Disclosure for Collective Investment Schemes

Financial Sector Conduct Authority

South Africa

FSCA

2020-09-30

Information Letter 3 of 2008 (LTST) on the Prohibition on Inducements

Financial Sector Conduct Authority

South Africa

FSCA

2020-08-18

FSCA Communication 46 of 2020 (FAIS) on Prepopulated Records of Advice

Financial Sector Conduct Authority

South Africa

FSCA

2020-07-28

FSCA Draft Conduct Standard on Third-Party Cell Captive Insurance Business

Financial Sector Conduct Authority

South Africa

FSCA

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