2026-10-13 | ACFID Circular No. 02 of 2026Added
Banks, MFBs, DFIs, EMIs, Credit Bureaus, and Payment System Operators must increase female staff ratios from 17% to 22% by December 31, 2028, and appoint a BoE Champion. Banks and DFIs must double financing portfolios for women-owned businesses by that date and expand Women BB agents to 35,000. All REs must raise active women account ownership by 20% annually, implement SBP’s NFER 2025-29, maintain gender-disaggregated data repositories, and submit quarterly reports using shared templates to SBP.
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ACFID Circular No. 02 — October 13, 2026
Presidents and CEOs of All Banks, MFBs, DFIs, EMIs and other Regulated Entities (REs)
Dear Sirs/Madams,
Banking on Equality Policy 2026 - Advancing Women’s Financial Inclusion
State Bank of Pakistan (SBP) launched “Banking on Equality (BoE) Policy: Reducing the Gender Gap in Financial Inclusion” in 2021, with instructions to bring a gender lens in policies and practices of the banking sector. These measures were aimed at promoting gender diversity within the workforce of SBP’s REs and enhancing women’s access to and use of financial products and services, thereby contributing to a 10 percent reduction in the gender gap in financial inclusion - from 39 percent in Dec-2021 to 29 percent in Dec-2025.
Now, in continuation of the previous instructions, the second edition of the policy is being introduced which builds on earlier policy’s progress and has enhanced actions to strengthen women’s representation and retention at REs, improve women’s digital access to financial services, boost women’s entrepreneurship and financial literacy, and leverage data for improved outreach and policy actions. The latest policy also supports the National Financial Inclusion Strategy (NFIS) goal of narrowing the gender gap in financial inclusion to 25 percent by 2028.
Keeping in consideration REs’ business models and existing ratio of women in staff, accounts, financing and BB agents, separate institution wise targets (baseline: June 2026) will be communicated subsequent to these instructions.
Accordingly, all REs are advised to meticulously comply with the above instructions in true letter and spirit.
Please acknowledge receipt.
Enclosed:
Yours sincerely,
Abid Qamar
Director
State Bank of Pakistan
Banking on Equality Policy 2026
Advancing Women’s Financial Inclusion in Pakistan October 2026
EXECUTIVE SUMMARY
INTRODUCTION
GLOBAL PERSPECTIVE
3.5 YEARS ACHIEVEMENTS UNDER BANKING
ON EQUALITY POLICY
PERSISTING GAPS
BoE 2026 POLICY DIRECTIVES
In 2021, the State Bank of Pakistan (SBP) launched first of its kind Banking on Equality (BoE) Policy — a landmark shift from gender-neutral to gender-intentional regulation of the banking industry. By embedding a gender lens across the banking sector, the policy strengthened workforce diversity and expanded women’s access to financial products, narrowing the gender gap in financial inclusion from 39 percent in 2021 to 29 percent by December 2025. Building on this progress, Banking on Equality Policy 2026 deepens the reform agenda and targets a further reduction in the gender gap to 25 percent by 2028, in line with the National Financial Inclusion Strategy (NFIS) 2024–28. The policy takes a research-driven, systemic approach to removing barriers to women’s financial participation, anchored around five strategic priorities:
Enhanced Measures for Diversity and Inclusion, strengthening women’s representation across all levels of the financial workforce through inclusive hiring, safe workplaces, leadership pipelines, and performance-linked diversity targets. Digitalized Access to Financial Services, using digital channels to overcome mobility and documentation barriers by onboarding non-working, informal, and gig-economy women through Asaan Digital Accounts and Asaan Mobile Accounts, and introducing simplified Women Digital Business Accounts. The policy also targets doubling the number of women borrowers across Micro, Agri, SME, and Housing finance by developing innovative financing products, using alternative credit assessment mechanisms, and encouraging use of technology-based platforms to expand women’s access to finance. Women’s Entrepreneurship and Financial Literacy, directing banks to establish specialized "Entrepreneurship Hubs” for providing non-financial advisory services, and forming partnerships with academic institutions and regulators (SECP, SMEDA) to ensure equitable access to technical skills, start-up financing, and mentorship. Further, the financial literacy initiatives of the banks will be aligned with the National Financial Education Roadmap (NFER) 2025–29. Leveraging Tech and Data for Monitoring and Impact Assessment, focusing on granular, district-wise gender-disaggregated data collection and reporting and developing data dashboards, enabling the regulated entities to make informed policy decisions regarding opportunities and gaps in outreach to women segments. Further, to ensure accountability and continuous improvement, this data will be used in BoE Scorecard rankings. Ecosystem Collaborations for Women's Economic Empowerment, fostering public-private collaborations, especially through the WE-Finance Code, to promote gender-responsive policies by stakeholders, and support women entrepreneurs to navigate barriers related to mentorship, market linkages, and financial literacy. These collaborations will aid in creating sustainable pathways for women entrepreneurs’ growth and empowerment. Briefly, the second edition of BoE Policy reiterates that achieving gender parity is not only a social imperative but a critical driver of national prosperity, with the potential to significantly boost GDP through the economic empowerment of half of the country's population. EXECUTIVE SUMMARY 2 3 Inclusive economic growth requires equitable access to resources for all. For Pakistan, where women constitute nearly half the population, gender equality is a socio-economic imperative, not merely an aspiration. Central to this necessity is access to financial services, that provides women with financial agency i.e. the ability to manage financial affairs, make informed decisions, manage resources effectively, invest in education and health, and engage in income-generating activities. According to the Women’s Financial Inclusion Data Partnership Report (2022), expanding
financial service offerings to women customers represents a market opportunity exceeding USD650 million for Pakistan’s financial service providers. INTRODUCTION In Pakistan, women face barriers on both sides of the financial equation:
limited mobility, restricted asset ownership, and low financial literacy constrain demand for financial products and Box 1: NFIS from 2015 to 2024 Financial inclusion is a core SBP strategic objective, with a particular focus on closing the gender gap – the difference in account ownership of adult male and female. SBP has issued three National Financial Inclusion Strategies; the first two (2015–18 and 2019–23) embedded gender as a cross-cutting theme with explicit targets for women’s account ownership. SBP’s determined financial inclusion efforts gradually paid off with financial inclusion levels rising from 16 percent in 2015 to 69 percent in 2025, while women’s financial inclusion increased from 11 to 55 percent in the same period. Now, the third NFIS28 aims to further improve women’s financial inclusion to 60 percent and reduce the gender gap from 29 to 25 percent. services, while financial institutions' policies, products, and distribution channels overlook women's needs. SBP has been advancing women's financial inclusion since 2008; however, it shows slow progress in the initial years. The demand-side surveys showed adult female inclusion rising from 4 to 11 percent only by 2015. SBP accelerated its efforts systematically afterwards by introducing the National Financial Inclusion Strategies of 2015 and 2018, which set explicit gender-based targets (see Box 1). In 2021, SBP launched Banking on Equality (BoE) — Pakistanʼs first gender-focused regulatory policy — mandating banks to improve workforce diversity and enhance products and services for women. It helped in narrowing the gender gap in financial inclusion from 39 percent (2021) to 29 percent (2025). 23% 24% 31% 43% 46% 51% 55% 47% 41% 45% 39% 34% 35% 32% 29% Dec-18 Dec-19 Dec-20 Dec-21 Dec-22 Dec-23 Dec-24 Dec-25 STATUS OF WOMEN’S FINANCIAL INCLUSION Financially Included Women Gender Gap BOE Policy Launch
BoE also triggered a broader public sector shift towards gender-intentional regulation. SECP, SMEDA and PTA each launched complementary gender mainstreaming and women’s entrepreneurship initiatives (see Box 2). SBP and the Government of Pakistan (GoP) have also established multilateral partnerships to expand women’s access to finance:
3.5 Years Achievements under
Banking on Equality Policy
2021 2025
FIs had 31.8 thousand women in HR Staff
13% women in FIs’
HR staff
Women’s
Accounts
Women
Champions
Women Products
All Banks have developed women specific products.
WFS Department
All Banks have created dedicated Women Financial Services Departments/ Teams. Women Friendly Policies All Banks have developed and implemented these policies. Women Branchless Banking (BB) Agent Outlets There were around 11 thousand women BB agent outlets, representing only 01% of the BB agent network There was no focus on Gender Sensitivity Trainings 82% of the banks’ staff stands trained on Gender Sensitivity 17% women in FIs’ HR staff FIs now have over
48.4 thousand
women in their staff, registering a 43% growth since the policy launch The number of women BB agent outlets has increased to over 23 thousand, now representing 3% of the BB agent network. This is 114% growth from the baseline of 2021. Women owned 35 million accounts, of which over 20 million accounts were active Women now own over 78 million accounts, of which over 45 million accounts are active. This is 116% growth women’s active accounts. Agriculture Finance Microfinance 436 thousand women Agri. borrowers were taking financing of PKR 44 billion 900 thousand borrowers were taking microcredit worth PKR 50 billion 377 thousand women Agri. borrowers are taking financing of PKR 105 billion.
2.8 million borrowers
are taking microcredit worth
PKR 152 billion.
To create ease for women customers,
20.8 thousand
women champion have been appointed at 16.3 thousand branches.
Branches with WCs
82%
All banks have started
Gender Sensitivity
Trainings. Now,
Board of Directors
All Banks now have female representation in their BoD.
Reduced Gender Gap by 10%
BoE 2026 POLICY
DIRECTIVES
Building upon the progress made so far, Banking on Equality Policy 2026 aims to consolidate the reforms initiated under the first BoE policy, address the persisting gaps, and set a comprehensive roadmap to accelerate women’s financial inclusion. The overarching goal of BoE 2026 is to institutionalize gender-inclusive practices, expand access to women-centric financial services, and eliminate structural barriers that hinder equitable participation in Pakistan’s formal financial system. The Policy has been designed in alignment with the strategic directions outlined in SBP Vision 2028, which emphasizes innovation, digitization, inclusion, and sustainability across the financial sector. The policy instructions cover the following areas:
20 percent of the capital of the company is owned by
one or more women; and
:
3. Women’s Entrepreneurship and Financial Literacy
To promote women entrepreneurship, FIs should undertake the following initiatives:
Measure
01
Access and Usage of Accounts
Measure
02
Access to Credit
10 11
Where feasible, prioritizing female staff to their preferred branches/ cities to alleviate mobility constraints and support continuity of work. Deploying women as financing officers to strengthen outreach to women borrowers in Micro, Agri, SME, Housing, and Sustainable Finance segments. Measure 03 Safe and Supportive Work Environment Key instructions Ensuring compliance with the Protection against Harassment of Women at the Workplace Act, 2010. Allowing maternity, miscarriage and iddat leaves to women as per the applicable laws. Working towards providing daycare facilities/ allowance for working mothers in the bank staff. Measure 04 Women in Governance Key instructions Enhancing female representation, beyond one female director, in the Board of Directors. Ensuring representation of Head of Women Financial Services Department in the relevant committees dealing with Gender mainstreaming/ Diversity & Inclusion Councils, established under the BoE policy. Designating a senior, preferably Group Head, as BoE Champion, responsible for policy implementation and reporting to SBP. Key instructions Launch account-opening campaigns via Asaan Mobile Accounts and Asaan Digital Accounts to on-board non-working, informal, and gig-economy women. Launch dedicated Women Digital Business Accounts with simple processes and minimal documentation requirements for women entrepreneurs. Increase womenʼs active account ownership by at least 20 percent annually on an incremental basis. Encourage and facilitate women-owned/led businesses and merchants to use digital modes for payments and receipts. Increase the number of women Branchless Banking agents to 35,000 in the overall agent network. Key instructions Aspire to double the total financing portfolio to women and women-owned/led businesses 1 across priority sectors by December 31 2028, while developing annual credit plans, and adopting focused customer segmentation approaches and lending methodologies. Adopt digital platforms to provide end-to-end digital journey of technical, business and financial guidance, credit scoring, loan approval and repayment mechanisms. Adopt credit assessment models using alternative data to evaluate the financial capacity of women-owned businesses.
2. Digitalized Access to Financial Services:
FIs are required to take the following steps to expand and digitalize womenʼs access to accounts and financing:
Measure
01
Key instructions
The Women Financial Services Department shall establish institutional support for women entrepreneurs through in-house setups or in collaboration with specialized service providers focusing on the following:
1 Women-owned/led Business Enterprise: An enterprise with more than 50 percent women’s ownership or management rights.
Measure
Gender
Disaggregated
Data Framework
12 13
i. Develop and implement a women’s entrepreneurship strategy
encompassing both financial and non-financial services, identifying priority sectors and geographies for branch network mobilization.
ii. Establish Women Entrepreneurship Hubs in designated SME
branches to provide non-financial advisory services.
iii. Partner with universities, incubation centers, SECP, SMEDA, TDAP,
and NAVTTC to promote entrepreneurship and start-up financing among women graduates, while equipping them with technical, business, and financial skills. Measure 02 Customer Facilitation Approaches Key instructions FIs should strive to ensure that all branches have women champions in place and mobilize them and their sales teams to acquire new women customers. Provide gender-sensitivity training to all staff to regularly address unconscious biases and make independent assessments every two years to evaluate training effectiveness. Ensure all customer-facing communications including written, verbal and visual are clear, inclusive and accessible to all segments. Measure 03 Financial Literacy and Awareness Key instructions Fully implement SBP’s National Financial Education Roadmap (NFER) 2025–29 to meaningfully improve women’s financial literacy nationwide. Launch public awareness campaigns to challenge misconceptions around women’s account ownership and financing, and advocate against social and cultural barriers to financial inclusion. Promote SBP’s Sunwai app among women customers to ensure awareness of accessible complaint-handling mechanisms. Key instructions Maintain a gender-disaggregated data repository covering accounts, credit and payments (number of transactions) Develop data dashboards for supporting management decisions, policy development, and regulatory reporting. Analyse female customers’ financial behaviour through quarterly tracking of account activity (number of transactions) at 30, 60 and 90- day intervals. Disclose financing extended to women and women-owned/led enterprises in financial institutions’ published financial statements.
4. Leveraging Gender-Disaggregated Data for Policy
and Outreach
FIs shall follow the below mentioned instructions:
Support
Mechanisms for
Women’s
Entrepreneurship
SBP’s Envisioned Initiatives - 2028
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