Central Bank of Jordan Circular No. 4/2024 Regarding Working Hours During Ramadan 2024

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Central Bank of Jordan
1999-2024

Reference No.: 10/2/4007
Date: 23 / 8 / 1445 AH
Corresponding to: 4 / 3 / 2024 AD

Circular to Operating Banks
No. ( 4 / 2024 )

Greetings,

On the occasion of the approaching holy month of Ramadan, please be informed of the following:

1. The official working hours for licensed banks throughout this blessed month shall be from 9:30 AM to 3:00 PM.

2. Public counter services shall operate from 10:00 AM to 2:30 PM.

3. The daily working hours for the Real-Time Gross Settlement System - Jordan (RTGS-JO) shall be as follows:
   a. The period for exchanging bilateral transfers between members begins at 9:45 AM and ends at 2:45 PM. b. The receipt of netting files from retail payment systems for settlement on the system begins at 10:00 AM and ends at 2:42 PM.
   c. The liquidity period begins at 2:45 PM and ends at 3:15 PM. During this period, transfer orders may only be processed to cover pending orders in the queue or existing daytime repurchase operations.
   d. The working day in the system ends at 3:15 PM.

4. The deadline for receiving deposits in the Jordanian Dinar deposit window is from 2:00 PM to 3:00 PM.

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Central Bank of Jordan
CENTRAL BANK OF JORDAN

5. The Bankers' Fund at the Central Bank begins dealing with licensed banks for cash withdrawal and deposit purposes from 10:00 AM to 2:00 PM. Strict adherence to the specified times is requested due to their utmost importance.

6. Banks are permitted, at their discretion, to extend official working hours and/or evening hours during the month of Ramadan to provide banking services to customers, provided that the bank returns to its regular schedule after the end of the blessed month. We emphasize the necessity of notifying us in advance regarding working hours during this month and the names of branches/offices whose hours will be extended.

Taking this opportunity to offer the best congratulations and greetings for the arrival of the holy month of Ramadan, and wishing you well every year.

Please accept our highest regards,

Governor
Dr. Adel Al-Sharkas

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