2023-12-07

Added · Updated

Code of Banking Practice December 2023

Issued jointly by the Hong Kong Association of Banks and the DTC Association and endorsed by the Hong Kong Monetary Authority, this non-statutory Code establishes minimum standards for banking services in Hong Kong. It mandates equitable treatment, transparency, and responsible business conduct, requiring institutions to provide clear terms, fair fees, and robust data protection mechanisms. The document outlines specific operational requirements for accounts, loans, card services, and electronic banking to enhance consumer confidence and financial literacy.

Hong Kong Monetary Authority logo

Hong Kong

Hong Kong Monetary Authority

Click to view full text