2014-09-17

Added · Updated

Complaints Watch

The Hong Kong Monetary Authority issued the second edition of its Complaints Watch newsletter to share information on complaints received by the regulator. This periodic publication highlights the latest complaint trends, emerging topical issues, and areas requiring greater focus from authorized institutions. The HKMA encourages institutions to distribute the document to staff responsible for retail and investment product sales, risk management, compliance, and complaints handling.

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Hong Kong

Hong Kong Monetary Authority

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