Regulatory Alerts2018-11-23
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Complaints Watch Issue No. 12
The Hong Kong Monetary Authority issued the twelfth issue of its Complaints Watch newsletter to share information on complaints received by the regulator. The document highlights the latest complaint trends, emerging topical issues, and good practices to promote proper standards of conduct among authorized institutions. It is intended for reference by staff responsible for retail and investment products, risk management, compliance, and complaint handling.
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HKMA published 11 documents in the last 30 days. We email you each new one the day it's published.
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