Regulatory Alerts2020-03-06
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Complaints Watch Issue No. 14
The Hong Kong Monetary Authority issued the fourteenth edition of its Complaints Watch newsletter to share information on complaints received by the regulator. The document highlights the latest complaint trends, emerging topical issues, and shares good practices to help authorized institutions promote proper standards of conduct. It is intended for reference by staff responsible for retail and investment product sales, risk management, compliance, and complaint handling.
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HKMA published 11 documents in the last 30 days. We email you each new one the day it's published.
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