2020-06-23

Added · Updated

Complaints Watch Issue No. 15

The Hong Kong Monetary Authority issued Complaints Watch Issue No. 15 on June 23, 2020, targeting all authorized institutions regarding banking conduct and enforcement. This circular serves as a regulatory update addressing specific complaints and operational standards within the banking sector. It reinforces compliance expectations for financial institutions managing customer grievances and maintaining service quality.

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Hong Kong

Hong Kong Monetary Authority

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