Regulatory Alerts2022-02-17
Added · Updated
Complaints Watch Issue No. 19
The Hong Kong Monetary Authority issued Complaints Watch Issue No. 19 on 17 February 2022 to address banking conduct and consumer protection matters. This circular targets all authorized institutions and highlights specific issues related to customer complaints within the banking sector. The document serves as a regulatory update to ensure compliance with established standards for handling consumer grievances.
Topics
Share