Regulatory Alerts2023-01-18
Added · Updated
Complaints Watch Issue No. 21
The Hong Kong Monetary Authority issued the twenty-first Complaints Watch newsletter to share banking complaint trends and good practices with authorized institutions. The regulator requires institutions to distribute the document to staff handling retail products, risk management, and compliance to promote proper conduct standards. Additionally, the HKMA encourages authorized institutions to collaborate on educational efforts via social media to caution customers against various scams.
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HKMA published 11 documents in the last 30 days. We email you each new one the day it's published.
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