Regulatory Alerts2023-12-28
Master Circular for Online Resolution of Disputes in the Indian Securities Market
The Securities and Exchange Board of India (SEBI) has issued this master circular to streamline the dispute resolution mechanism in the Indian securities market by establishing a common Online Dispute Resolution (ODR) Portal under Market Infrastructure Institutions. The framework mandates that investors, listed companies, and intermediaries resolve disputes through time-bound online conciliation and arbitration, with specific procedural rules for institutional clients and service-related complaints. It outlines strict timelines for conciliation and arbitration, enrollment requirements for market participants, and enforcement mechanisms including financial deposits and penalties for non-compliance.
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