Regulatory Alerts2020-09-30
Added · Updated
Findings of Mystery Shopping Programme on Selling Practices of Authorized Institutions in respect of Investment and Insurance Products
The Hong Kong Monetary Authority issued this circular to present the findings of a Mystery Shopping Programme evaluating the selling practices of Authorized Institutions regarding investment and insurance products. The report highlights specific compliance deficiencies and areas for improvement in how these institutions distribute wealth management and MPF-related insurance products to customers. These findings serve as guidance for all Authorized Institutions to enhance their sales conduct and ensure better protection for investors.
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