Regulatory Alerts2010-06-22
Added · Updated
Incident response and management procedures
The Hong Kong Monetary Authority mandates that all Authorized Institutions maintain effective incident response and management capabilities to address significant operational disruptions. Institutions are required to immediately prioritize customer interests, notify affected parties and other banks, and issue public announcements when necessary while reporting incidents to the regulator without delay. Furthermore, Authorized Institutions must deploy adequate resources to handle inquiries, ensure consistent communication strategies, and submit public materials to the HKMA for reference.
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