2024-06-03
Added · Updated
The Securities and Exchange Board of India (SEBI) issued this master circular to consolidate all prior directives for registered Bankers to an Issue (BTIs) under the SEBI (Bankers to an Issue) Regulations, 1994. The document rescinds previous individual circulars while preserving past regulatory actions, and mandates BTIs to comply with updated guidelines covering online registration, change-in-control approvals, half-yearly compliance reporting, designated communication channels, and strict adherence to KYC, AML/CFT, and data security standards. It further outlines operational obligations including investor grievance redressal through SCORES, mandatory PAN verification for all transactions, outsourcing principles, and advisory protocols for managing cloud-based Software as a Service solutions to ensure critical financial data remains within India's jurisdiction.
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MASTER CIRCULAR
SEBI/HO/CFD/PoD-1/P/CIR/2024/072
June 03, 2024
To
All registered Bankers to an Issue (‘”BTI”)
Dear Sir / Madam,
Subject: Master Circular for Bankers to an Issue registered with SEBI
(b) any application made to the Board under the rescinded circulars, prior to such rescission, and pending before it shall be deemed to have been made under the corresponding provisions of this Master Circular; and (c) the previous operation of the rescinded circulars or anything duly done or suffered thereunder, any right, privilege, obligation or liability acquired, accrued or incurred under the rescinded circulars, any penalty, incurred in respect of any violation committed against the rescinded circulars, or any investigation, legal proceeding or remedy in respect of any such right, privilege, obligation, liability, penalty as aforesaid, shall remain unaffected as if the rescinded circulars have never been rescinded.
4. This Master Circular is issued in exercise of the powers conferred under
Section 11(1) of the Securities and Exchange Board of India Act, 1992 (“SEBI
Act”).
5. This Master circular is available at the web page “Master Circulars” on the
website www.sebi.gov.in.
Yours faithfully,
Yogita Jadhav
General Manager
Division of Policy and Development
Corporation Finance Department
Phone + 91-022-26449583
Email: yogitag@sebi.gov.in
Table of Contents
List of Abbreviations................................................................................5
CHAPTER I – REGISTRATION RELATED MATTERS.............................6
Annexure 5 Advisory For Financial Sector Organisation –RBI and SEBI …..32
Annexure 6 – Details of Format for Investor Grievance against BTI ......34
Annexure 7 – Principles For Outsourcing for BTIs………………………..35
Appendix.................................................................................................40
List of Abbreviations
ASBA Application Supported by Blocked Amount
BTI Bankers to Issue
BTI Regulations Securities and Exchange Board of India (Bankers to an Issue) Regulations, 1994 CERT-in Indian Computer Emergency Response Team CFD Corporation Finance Department DP Depository Participant GRC Governance, Risk & Compliance IFSC International Financial Service Centres Intermediaries Regulations Securities and Exchange Board of India (Intermediaries) Regulations, 2008 KYC Know Your Client NCLT National Company Law Tribunal NOC No Objection Certificate PAN Permanent Account Number RBI Reserve Bank of India RTA Registrar and Transfer Agents SaaS Software as a Service SAST Regulations Securities and Exchange Board of India (Substantial Acquisition of Shares and Takeovers) Regulations, 2011
CHAPTER I – REGISTRATION RELATED MATTERS
1 SEBI Circular No. SEBI/HO/MIRSD/MIRSD1/CIR/P/2017/38 dated May 02, 2017 2 SEBI Circular No. SEBI/HO/MIRSD/DOR/CIR/P/2021/46 dated March 26, 2021
2.1.1. The transferee shall obtain fresh registration from SEBI in the same
capacity before the transfer of business if it is not registered with SEBI in the same capacity. SEBI shall issue new registration number to transferee different from transferor’s registration number in the following scenario:
“Business is transferred through regulatory process (pursuant to merger/ amalgamation / corporate restructuring by way of order of primary regulator /govt. / NCLT, etc.) or non-regulatory process (as per private agreement /MOU pursuant to commercial dealing / private arrangement) irrespective of transferor continues to exist or ceases to exist after the said transfer.” 2.2.In case of change in control pursuant to both regulatory process and nonregulatory process, prior approval and fresh registration shall be obtained. While granting fresh registration to the same legal entity pursuant to change in control, same registration number shall be retained. 2.3.If the transferor ceases to exist, its certificate of registration shall be surrendered. 2.4.In case of complete transfer of business by transferor, it shall surrender its certificate of registration. 2.5.In case of partial transfer of business by transferor, it can continue to hold its certificate of registration.
3. Prior approval for change in control3
3.1.To streamline the process of providing approval to the proposed change in control of BTIs, the following procedure has been specified:
3.1.1. BTIs shall make an online application to SEBI for prior approval through
the SEBI Intermediary Portal (‘SI Portal’) (https://siportal.sebi.gov.in).
3.1.2. The online application in SI portal shall be accompanied by the following
information / declaration / undertaking about itself, the acquirer(s) / the
3SEBI Circular no. SEBI/HO/CFD/PoD-2/P/CIR/2023/141 dated August 10, 2023
person(s) who shall have the control and the directors / partners of the acquirer(s) / the person(s) who shall have the control:
a) Current and proposed shareholding pattern of the applicant b) Whether any application was made in the past to SEBI seeking registration in any capacity but was not granted? If yes, details thereof. c) Whether any action has been initiated / taken under Securities Contracts (Regulation) Act, 1956 / the SEBI Act or rules and regulations made thereunder? If yes, the status thereof along with the corrective action taken to avoid such violations in the future. The acquirer/ the person who shall have the control shall also confirm that it shall honour all past liabilities / obligations of the applicant, if any. d) Whether any investor complaint is pending? If yes, steps taken and confirmation that the acquirer/ the person who shall have the control shall resolve the same. e) Details of litigation(s), if any. f) Confirmation that all the fees due to SEBI have been paid. g) Declaration cum undertaking of the BTI and the acquirer(s)/ the person(s) who shall have the control (in a format enclosed at Annexure 1), duly stamped and signed by their authorized signatories that:
i. there will not be any change in the Board of Directors of the incumbent,
till the time prior approval is granted;
ii. pursuant to grant of prior approval by SEBI, the incumbent shall inform
all the existing investors/ clients about the proposed change prior to effecting the same, in order to enable them to take informed decision regarding their continuance or otherwise with the new management; and
iii. the ‘fit and proper person’ criteria as specified in Schedule II of the
Intermediaries Regulations are complied with. h) In case the incumbent is a registered stock broker, clearing member, depository participant, in addition to the above, it shall obtain approval /
NOC from all the stock exchanges / clearing corporations / depositories, where the incumbent is a member / depository participant and submit selfattested copy of the same to SEBI.
3.1.3. Subject to appropriate other sectoral regulator’s approval with regard to
change in control, the prior approval granted by SEBI shall be valid for a period of six months from the date of SEBI’s approval within which the applicant shall file application for fresh registration pursuant to change in control.
3.2. To streamline the process of providing approval to the proposed change in
control of BTI in matters which involve scheme(s) of arrangement which needs sanction of the NCLT in terms of the provisions of the Companies Act, 2013, the following has been decided:
3.2.1. The application seeking approval for the proposed change in control of
the BTI shall be filed with SEBI prior to filing the application with NCLT.
3.2.2. Upon being satisfied with compliance of the applicable regulatory
requirements, an in-principle approval will be granted by SEBI;
3.2.3. The validity of such in-principle approval shall be three months from the
date issuance, within which the relevant application shall be made to NCLT.
3.2.4. Within 15 days from the date of order of NCLT, BTI shall submit an online
application in terms of para 3.1 of this Master Circular along with the following documents to SEBI for final approval:
a. Copy of the NCLT Order approving the scheme; b. Copy of the approved scheme;
c. Statement explaining modifications, if any, in the approved scheme
vis-à-vis the draft scheme and the reasons for the same; and d. Details of compliance with the conditions/ observations, if any, mentioned in the in-principle approval provided by SEBI.
3.3. Transfer of shareholdings among immediate relatives and transmission of
shareholdings and their effect on change in control4
3.3.1. Transfer /transmission of shareholding in case of unlisted body corporate
BTI: In the following scenarios, change in shareholding of the BTI will not be construed as change in control:
a) Transfer of shareholding among immediate relatives shall not result into change in control. Immediate relative shall be construed as defined under Regulation 2(l) of the SAST Regulations which inter-alia includes any spouse of that person, or any parent, brother, sister or child of the person or of the spouse; b) Transfer of shareholding by way of transmission to immediate relative or not, shall not result into change in control.
3.3.2. Incoming entities/ shareholders becoming part of controlling interest in the
BTI pursuant to transfer of shares from immediate relative / transmission of shares (immediate relative or not), need to satisfy the fit and proper person criteria stipulated in Schedule II of the Intermediaries Regulations.
4. Registration of Non-scheduled Payments Banks as Bankers to an Issue5
4.1.Non-scheduled Payments Banks, which have prior approval from Reserve Bank of India, shall be eligible to act as a BTI subject to fulfilment of the conditions as stipulated in the BTI Regulations. 4.2.Payments Banks registered as a BTI shall also be permitted to act as a SelfCertified Syndicate Bank subject to the fulfilment of the criteria laid down by SEBI in this regard from time to time. The blocking / movement of funds from the investor to issuer shall only be made through the savings account of the investor held with the payments bank.
4 SEBI Circular no. SEBI/HO/MIRSD/DOR/CIR/P/2021/42 dated March 25, 2021 5 SEBI Circular no. SEBI/HO/MIRSD/MIRSD_DOR/P/CIR/ 605 / 2021 dated August 03, 2021
6 SEBI Circular No. MIRSD/DPS III/Cir-01/07 dated January 22, 2007 and SEBI Circular no. MIRSD/ DPSIII/ Cir-21/ 08 dated July 07, 2008
CHAPTER II - GENERAL OBLIGATIONS / RESPONSIBILITIES AND
REPORTING REQUIREMENTS
6. Regulatory Compliance and Periodic Reporting7
6.1.The BTIs are required to submit half-yearly reports to SEBI in electronic form only by e-mail within three months from the expiry of the half year. The format of the report is specified in Annexure 3. 6.2.The Board of Directors of BTIs shall review the half-yearly reports and record its observations on (i) the deficiencies and non-compliances; and (ii) corrective measures initiated to avoid such instances in future. 6.3.The compliance officer of BTI shall send the report in excel format to SEBI at bti@sebi.gov.in on half-yearly basis within three months from the expiry of the half year. 6.4.The excel files containing the half-yearly report is required to be sent to email ID bti@sebi.gov.in with the subject/title “Half-yearly report submitted by AAA for the half-year ended XXX YYYY” where AAA represents the name of the BTI, XXX represents the month at the end of the half-year and YYYY represents the year. Also, the attached excel file containing the half yearly report shall bear the name of the BTI, the periodicity of the report as well as the month at the end of the halfyear and the corresponding year. For example, if a BTI ABC Limited submits the report for the half year ended September, 2008, the report submitted to bti@sebi.gov.in shall bear the subject/title - “Half-yearly report submitted by ABC Limited for the half-year ended September 2008” and the attached excel file shall bear the name “ABCLimitedhalfyearlySeptember2008”.
7 SEBI Circular no. CIR/MIRSD/4/2012 dated March 29, 2012; SEBI Circular no. MIRSD/DPS-2/BTI/Cir15/2008 dated May 06, 2008; SEBI Circular no. BTI Circular no. 3 (1999-2000) dated July 09, 1999 and SEBI Circular no. RBTI ( G I Series) Circular no. 1 (95-96) dated April 21, 1995
6.5.BTIs shall also report the following change(s) to SEBI in the half-yearly reports:8 a. Amalgamation, demerger, consolidation or any other kind of corporate restructuring falling within the scope of section 230 of the Companies Act, 2013 or the corresponding provision of any other law for the time being in force; b. Change in Director, including managing director/ whole-time director;
c. Change in shareholding not resulting in change in control.
7. Strengthening the Guidelines and Raising Industry standards for BTI9
7.1.BTIs, shall strictly comply with guidelines placed at Annexure 4 to the extant relevant to them. 7.2.The guidelines annexed to this master circular cover the following broad areas:
7.2.1. Provisions with respect to Payment of Dividend / interest / redemption
7.2.2. Provisions with respect to Transfer / Transmission / Correction of errors
etc.
7.3.The records /documents described in Annexure 4 shall be maintained for period not less than eight years after completion of the relevant transactions by BTIs. 7.4.BTIs can put in place more stringent internal checks and controls if they so desire.
8. Advisory for Financial Sector Organizations regarding Software as a Service
(SaaS) based solutions10
8.1. Ministry of Electronics & Information Technology, Govt. of India (MoE&IT), had
informed SEBI that the financial sector institutions avails or may avail Software as a Service (SaaS) based solution for managing their Governance, Risk & Compliance (GRC) functions so as to improve their cyber Security Posture. As observed by MoE&IT, though SaaS may provide ease of doing business and quick turnaround, but it may bring significant risk to health of financial sector as many a time risk and compliance data of the institution moves beyond the legal and jurisdictional boundary of India due to nature of shared cloud SaaS, thereby posing risk to the data safety and security.
8 SEBI Circular no. CIR/MIRSD/11/2011 dated June 20, 2011 9 SEBI Circular no. SEBI/HO/MIRSD/DOP1/CIR/P/2018/73 dated April 20, 2018 10 SEBI Circular no. SEBI/HO/MIRSD2/DOR/CIR/P/2020/221 dated November 03, 2020
8.2. In this regard, Indian Computer Emergency Response Team (CERT-in) had
issued an advisory for Financial Sector organizations. The advisory had been forwarded to SEBI for bringing the same to the notice of financial sector organization. The advisory is enclosed at Annexure 5.
8.3. BTIs are advised to ensure complete protection and seamless control over the
critical systems at their organizations by continuous monitoring through direct control and supervision protocol mechanisms while keeping the critical data within the legal boundary of India.
8.4. The compliance of the advisory shall be reported in the half-yearly report to
SEBI with an undertaking stating the following, “Compliance of the SEBI circular for Advisory for Financial Sector Organizations regarding Software as a Service (SaaS) based solutions has been made.”
CHAPTER III – OTHER GUIDELINES
9. Processing of Investor Complaints in SEBI Complaints Redress System
(SCORES)11
9.1.SEBI has launched a centralized web based complaints redress system ‘SCORES’ in June 2011. 9.2.BTIs shall comply with the requirements laid down vide Master Circular No. SEBI/HO/OIAE/IGRD/CIR/P/2023/156 dated September 20, 2023, as applicable and as amended from time to time. 9.3.As an additional measure and for information of all investors who deal/ invest/ transact in the market, the offices of BTI shall display information as provided in Annexure 6.
10. Mandatory Requirement of Permanent Account Number (PAN) for all
transactions in the securities market12
10.1. In order to strengthen the Know Your Client (KYC) norms and identify every
participant in the securities market, PAN shall be the sole identification number for all participants transacting in the securities market irrespective of the amount of transaction, thereby ensuring sound audit trail of all the transactions.
10.2. In this regard, the BTIs shall -
10.2.1. put in the necessary systems in place so that all the individual databases
of their clients and clients’ transactions are linked to the PAN details of the client with which analysis can be made.
10.2.2. build the necessary infrastructure for enabling accessibility and query
based on PAN thereby enabling retrieval of all the details of the clients that is available including transactions done by them.
10.2.3. collect copies of PAN cards issued to their clients by the Income Tax
Department and maintain the same in their record after verifying with the
11 SEBI Circular no. CIR/MIRSD/3/2014 dated August 28, 2014 12 SEBI Circular no. MRD/DoP/Cir- 05/2007 dated April 27, 2007 and SEBI Circular no. MRD/DoP/Cir20/2008 dated June 30, 2008
original.
10.2.4. cross-check the aforesaid details collected from their clients with the
details on the website (link is given below) of the Income Tax Department. ( https://www.incometaxmumbai.gov.in/pan/online-pan-verification/ )
10.3. PAN may not be insisted in the case of Central Government, State
Government, and the officials appointed by the courts e.g. Official liquidator, Court receiver etc. (under the category of Government) for transacting in securities market.
10.4. However, the aforementioned clarification would be subject to the BTIs
verifying the veracity of the claim of the specified organizations, by collecting sufficient documentary evidence in support of their claim for such an exemption.
11. Prevention of circulation of unauthenticated news by SEBI Registered Market
Intermediaries through various modes of communication13
11.1. As market rumours can do considerable damage to the normal functioning and
behavior of the market and distort price recovery mechanisms, the BTIs are directed that:
11.1.1. Proper internal code of conduct and controls should be put in place.
11.1.2. Employees/temporary staff/voluntary workers etc. employed/working in the
Offices of BTIs do not encourage or circulate rumours or unverified information obtained from client, industry, any trade or any other sources without verification.
11.1.3. Access to Blogs / Chat forums / Messenger sites etc. should either be
restricted under supervision or access should not be allowed.
11.1.4. Logs for any usage of such Blogs/Chat forums/Messenger sites (called
by any nomenclature) shall be treated as records and the same should
13 SEBI Circular no. Cir/ ISD/1/2011 dated March 23, 2011; and SEBI Circular no. Cir/ISD/2/2011 dated March 24, 2011
be maintained as specified by the respective Regulations which govern the BTIs.
11.1.5. Employees should be directed that any market related news received by
them either in their official mail/personal mail/blog or in any other manner, should be forwarded only after the same has been seen and approved by the Compliance Officer of the BTI. If an employee fails to do so, he/she shall be deemed to have violated the various provisions contained in the SEBI Act / Rules / Regulations etc. and shall be liable for action. The Compliance Officer shall also be held liable for breach of duty in this regard.
12. Guidelines on Outsourcing of Activities by BTI14
12.1. SEBI Regulations for BTIs require that they shall render at all times high
standards of service and exercise due diligence and ensure proper care in their operations.
12.2. It has been observed that often the BTIs resort to outsourcing with a view to
reduce costs, and at times, for strategic reasons.
12.3. Outsourcing may be defined as the use of one or more than one third party –
either within or outside the group by a BTI to perform the activities associated with services which the BTI offers.
12.4. Principles for Outsourcing - The risks associated with outsourcing may be
operational risk, reputational risk, legal risk, country risk, strategic risk, exitstrategy risk, counter party risk, concentration and systemic risk. The principles for outsourcing are given at Annexure 7 which shall be followed by BTIs.
12.5. Activities that are not to be Outsourced - The BTIs desirous of outsourcing
their activities shall not, however, outsource their core business activities and compliance functions. In respect of Know Your Client (KYC) requirements, the
14 SEBI Circular no. CIR/MIRSD/24/2011 dated December 15, 2011
BTIs are required to comply with the provisions of Securities and Exchange Board of India {KYC (Know Your Client) Registration Agency} Regulations, 2011 and Guidelines issued thereunder from time to time.
12.6. Reporting to Financial Intelligence Unit (FIU) - The BTIs are responsible for
reporting of any suspicious transactions / reports to FIU or any other competent authority in respect of activities carried out by the third parties.
13. General Guidelines for dealing with conflicts of interest of BTIs and their
associated persons in the Securities Market 15
13.1. BTIs and their associated persons shall abide by the following guidelines for
avoidance of conflict of interest and they shall be responsible for educating their associated persons for compliance of these guidelines:
13.1.1. lay down, with active involvement of senior management, policies and
internal procedures to identify and avoid or to deal or manage actual or potential conflict of interest, develop an internal code of conduct governing operations and formulate standards of appropriate conduct in the performance of their activities, and ensure to communicate such policies, procedures and code to all concerned;
13.1.2. at all times maintain high standards of integrity in the conduct of their
business;
13.1.3. ensure fair treatment of their clients and not discriminate amongst them;
13.1.4. ensure that their personal interest does not, at any time conflict with their
duty to their clients and client’s interest always takes primacy in their advice, investment decisions and transactions;
13.1.5. make appropriate disclosure to the clients of possible source or potential
areas of conflict of interest which would impair their ability to render fair, objective and unbiased services;
15 SEBI Circular no. CIR/MIRSD/5/2013 dated August 27, 2013
13.1.6. endeavor to reduce opportunities for conflict through prescriptive
measures such as through information barriers to block or hinder the flow of information from one department/ unit to another, etc.;
13.1.7. place appropriate restrictions on transactions in securities while handling
a mandate of issuer or client in respect of such security so as to avoid any conflict;
13.1.8. not deal in securities while in possession of material non published
information;
13.1.9. not to communicate the material non published information while dealing
in securities on behalf of others;
13.1.10. not in any way contribute to manipulate the demand for or supply of
securities in the market or to influence prices of securities;
13.1.11. not have an incentive structure that encourages sale of products not
suiting the risk profile of their clients;
13.1.12. not share information received from clients or pertaining to them,
obtained as a result of their dealings, for their personal interest;
13.2. For the purpose of above guidelines "associated persons" shall have the same
meaning as defined in the Securities and Exchange Board of India (Certification of Associated Persons in the Securities Markets) Regulations, 2007.
13.3. The Boards of BTIs shall put in place systems for implementation of
aforementioned provisions and provide necessary guidance enabling identification, elimination or management of conflict of interest situations and shall periodically review the compliance of the aforesaid guidelines.
16 SEBI Circular CIR/MIRSD/2/2015 dated August 26, 2015 and SEBI Circular CIR/MIRSD/3/2015 dated September 10, 2015
17 SEBI Circular no. SEBI/HO/MIRSD/MIRSD-SEC-5/P/CIR/2023/022 dated February 03, 2023
Annexure 1
Declaration-Cum-Undertaking
We M/s. (Name of the intermediary / the acquirer(s) / person(s) who shall have the control), hereby declare and undertake the following with respect to the application for prior approval for change in control of (name of the intermediary along with the SEBI registration no.):
ix. We have not been categorized as a wilful defaulter.
x. We have not been declared a fugitive economic offender.
4. We have not been declared as not ‘fit and proper person’ by an order of the Board.
5. No notice to show cause has been issued for proceedings under Securities and Exchange
Board of India (Intermediaries) Regulations, 2008 or under section 11(4) or section 11B of the SEBI Act during last one year against us.
6. It is hereby declared that we and each of our promoters, directors, principal officer, compliance
officer and key managerial persons are not associated with vanishing companies.
7. We hereby undertake that there will not be any change in the Board of Directors of incumbent,
till the time prior approval is granted.
8. We hereby undertake that pursuant to grant of prior approval by SEBI, the incumbent shall
inform all the existing investors/ clients about the proposed change prior to effecting the same, in order to enable them to take informed decision regarding their continuance or otherwise with the new management. The said information is true to our knowledge. (stamped and signed by the Authorised Signatories)
Annexure 2
Format for sending the Designated e-mail ID for regulatory communication with SEBI
Annexure 3
SECTION I (Activity Report)
REPORT OF BANKER TO AN ISSUE (BTI) FOR THE HALF YEAR ENDED MARCH/SEPTEMBER, 20.. NAME:
REGISTRATION NO:
DATE OF REGISTRATION (in dd/mm/yy):
Number of branches authorized to act as Collecting Branches
SECTION I: ACTIVITIES
A. Details of activity as Collecting Banker / Self Certified Syndicate Bank / Refund Banker / Paying Banker for Public Issues Type No. of issues handled during the half year ended March / Sep 20- - Cumulative no. of issues managed up to the half year ended March / Sep Size (in crores) of issues handled during the half year ended March / Sep 20-- Cumulative Size (in crores) of issues handled up to the half year ended March / Sep 20-- Equity Debt (listed) Total Equity Debt (listed) Total Collecting Banker Self Certified Syndicate Bank Refund Banker Paying Banker (Dividend/Interest) Name of Compliance Officer Email ID
(Name of the Bankers to an Issue)
SECTION II (Redressal of Investor Grievances)
For the Half-year ended March/September, 20..
A. Status of Investor Grievances
Name of the
Company
No. of complaints pending at the end of the last half year No. of complaints received during the half year No. of complaints resolved during the half year No of complaints pending at the end of half year B. Details of the complaints pending for more than 30 days Name of the Company No. of complaints pending for more than 30 days Nature of complaint(s)* Steps Taken for redressal Status of the complaint (if redressed, date of redressal) Name of compliance officer:
Email ID:
*Nature of complaint(s):
(Name of the Banker to an Issue)
SECTION III – COMPLIANCE
COMPLIANCE CERTIFICATE FOR THE HALF YEAR ENDED MARCH/ SEPTEMBER, 20.. A. No conflict of interest with other activities The activities other than bankers to an issue performed by BTI are not in conflict with BTI activities and appropriate systems and policies have been put in place to protect the interests of investors. B. Change in status or constitution
i. BTI shall require the taking prior approval from SEBI for change in control and
reporting the following change to SEBI in the half-yearly reports submitted in accordance with the SEBI. a) Amalgamation, demerger, consolidation or any other kind of corporate restructuring falling within the scope of section 230 of the Companies Act, 2013 or the corresponding provision of any other law for the time being in force. b) Change in Director, including managing director/whole-time director c) Change in shareholding not resulting in change in control
ii. If there is no change during the relevant quarter, it shall be indicated in the report.
C. Other Information
i. Details of arrest/ conviction of key officials of BTI
ii. Details of prosecution cases or criminal complaints filed by investors against the
BTI
iii. Details of any fraudulent activity by the employees associated with BTI activities
and action taken by the BTI
iv. Details of any disciplinary action taken/ penalty imposed by SEBI/ other
regulatory authority.
v. Action taken by the BTI on the above issues
D. Compliance with Registration Requirements
i. Certified that the requirements specified for SEBI registration as BTI i.e.,
necessary infrastructure, communication and data processing facilities and manpower to effectively discharge its activities are fulfilled
ii. Certified that the BTI or any of its directors is not involved in any litigation
connected with the securities market which has an adverse bearing on the business as BTI or has not been convicted of any economic offence. E. Flow of applications
i. Certified that the requirements prescribed from time to time with respect to the
ASBA are fulfilled except for those mentioned below:
a) Issue wise instances of delay in forwarding information to the Registrar to an Issue (beyond the period prescribed from time to time) S. No Issuer Number of days of delay in forwarding information on ASBA applications uploaded & amount blocked (Currently time line is T+2) b) Issue wise instances of delay in forwarding application forms to registrar (beyond the period prescribed from time to time) S. No Issuer Number of application forms received Number of application forms forwarded to Registrar with delay Range of delay (min and max no., of days) c) Issue wise instances of delay in unblocking the bank accounts under ASBA (beyond the period prescribed from time to time) S. No Issuer Number of ASBA applications received Number of instances of delay Range of delay (min and max no., of days) d) In respect of the following accounts, outstanding balance (in Rupees)
i. Refund
ii. Dividend
iii. Interest
e) Issue wise details of transfer of funds to Investor Education and Protection Fund (As per Section 125 of Companies Act, 2013) f) Details of deficiencies and non-compliances (in addition to those mentioned at 'E' above. g) Details of the review of the report by the Board of Directors Date of Board Review (dd/mm/yyyy) Observation of the Board on
i. Deficiencies and non compliances mentioned at E & F
ii. Corrective measures initiated to avoid such instances in future
Certified that we have complied with Securities and Exchange Board of India (Bankers to an Issue) Regulations, 1994, applicable provisions of Securities and Exchange Board of India (Issue of Capital and Disclosure Requirements) Regulations, 2018, Circulars issued by SEBI and any
other laws applicable from time to time except the deficiencies and non-compliances those specifically reported at 'E' and 'F' above. Name of Compliance Officer Email ID
Annexure 4
I. Provisions with regard to Payment of Dividend / Interest / Redemption:
The dividend / interest / redemption processing Bank shall ensure that the Dividend /
Interest / redemption Master file (i.e. file containing detailed list of beneficiaries entitled for dividend / interest / redemption distribution by whatever name called on the record date) shall include Company Name, Folio No., DPID/Client ID, Name of the first securities holder, Dividend / interest / redemption payment date, Dividend / interest / redemption amount, Payee details, Bank name, Bank account, Bank branch of the holder of securities, MICR number, Dividend / Interest / Redemption Warrant number, details of payment made through electronic channels such as RTGS/NEFT. The said file shall be shared with the Banker through a secured process/procedure as per Banker's prescribed secured mechanism. Copy of the Dividend / Interest / Redemption Master data file containing details for each dividend / interest / redemption paid shall be maintained by the bank and the same shall be reconciled by the RTA and the Issuer Company.
In cases where bank account details of the securities holder is not available with RTA
or there is change in bank account details, RTA shall obtain account details along with cancelled cheque to update the securities holder's data. The original cancelled cheque shall bear the name of the securities holder failing which securities holder shall submit copy of bank passbook /statement attested by the bank. RTA shall then update the bank details in its records after due verification. The unpaid dividend shall be paid via electronic bank transfer. In cases where either the bank details such as MICR (Magnetic Ink Character Recognition), IFSC (Indian Financial System Code), etc. that are required for making electronic payment are not available or the electronic payment instructions have failed or have been rejected by the bank, the issuer companies or their RTA may ask the banker to make payment though physical instrument such as banker's cheque or demand draft to such securities holder incorporating his bank account details.
The dividend / interest / redemption processing Bank shall ensure that any dividend /
interest / redemption instrument (such as demand drafts dividend / interest / redemption warrants etc.) lying unpaid beyond the validity period of the instrument shall be cancelled and the dividend / interest / redemption amount transferred earlier by issuer in the said account shall be credited back immediately to the relevant bank account of the Issuer Company. Banks should also provide the unpaid instrument details when reconciliation data is shared with Issuer Company / RTAs.
the dividend / interest / redemption processing Bank shall ensure that the Banks
provide reconciliation of the Paid and Unpaid details (including bank Transaction Reference Number, payee name etc.) of the Dividend / interest / redemption paid fortnightly during the initial validity of the instrument and after the expiry of validity period of the instrument, quarterly till transfer of funds to Investor Education and Protection Fund (hereinafter referred to as IEPF). Dividend / interest / redemption reconciliation data sent by banks to RTA / Issuer Companies shall contain details of all DDs / new instruments issued / electronic instructions sent in lieu of original dividend / interest / redemption payment. Details of old as well as new dividend instruments shall be provided. RTA shall also do the reconciliation and inform the Bankers / Issuer Companies in case of any discrepancies. The reconciliation files sent by the Banker shall be maintained by all the three entities, RTA, the Issuer Company, and the dividend / interest / redemption payment processing Banker as its record for a period of eight years.
Details of the rejection of electronic remittance, dividend / interest / redemption
instruments undelivered, dividend / interest / redemption instruments expired and subsequent payment of dividend / interest / redemption made through new instruments including the status of payment of the same shall be linked to dividend / interest / redemption payment record of each of the specific folios by RTA and audit trail shall be kept in the system of the RTA.
Annexure 5
CERT-Fin Advisory- 201155100308
Advisory for Financial Sector Organisations- RBI and SEBI Overview It has been learnt that some of the financial sector institutions are availing or thinking of availing Software as a Service (SaaS) based solution for managing their Governance, Risk & compliance (GRC) functions so as to improve their cyber security posture. Many a time the risk & compliance data of the institution moves cross border beyond the legal and jurisdictional boundary of India due to the nature of shared cloud SaaS. While SaaS may provide ease of doing business and quick turnaround, it also brings significant risk to the overall health of India's financial sector with respect to data safety and security. Description If the following data sets fall in the hands of an adversary/cyber attacker, it may lead to unprecedented increase in the attack surface area and weakening of Indian financial sector infrastructure's overall resilience.
Solution
The Financial Sector organisations may be advised to protect such critical data using layered defence approach and seamless protection against external or insider threat. The organisations may also be advised to ensure complete protection & seamless control over their critical system by continuous monitoring through direct control and supervision protocol mechanisms while keeping such critical data within the legal boundary of India. The organisations may also be requested to report back to their respective regulatory authority regarding compliance to this advisory. It is requested that you may kindly keep CERT-In informed of the actions taken and periodically provide the updated compliance to this advisory. (It may be noted that TLP Amber means: limited disclosure, restricted to participants' organizations. When should be used: Sources may use TLP:AMBER when information requires support to be effectively acted upon, yet carries risks to privacy, reputation, or operations if shared outside of the organizations involved. How may it be shared: Recipients may only share TLP:AMBER information with members of their own organization, and with clients or customers who need to know the information to protect themselves or prevent further harm. Sources are at liberty to specify additional intended limits of the sharing: these must be adhered to.)
Annexure 6
For Bankers to an Issue
Dear Investor,
In case of any grievance/complaint against the Bankers to an Issue:
Please contact Compliance Officer of the Bankers to an Issue (Name and Address)/ email-id (xxx.@email.com) and Phone No. -91-XXXXXXXXXX. You may also approach CEO / email-id(xxx.email.com) and Phone No.- 91- XXXXXXXXXX If not satisfied with the response of the Bankers to an Issue you can lodge your grievances with SEBI at http://scores.gov.in or you may also write to any of the offices of SEBI. For any queries, feedback or assistance, please contact SEBI Office on Toll Free Helpline at 1800227575/ 18002667575.
Annexure 7
PRINCIPLES FOR OUTSOURCING FOR BTIs
disclosures in this regard shall be made as part of the contractual agreement. It shall be kept in mind that the risk management practices expected to be adopted by an BTI while outsourcing to a related party or an associate would be identical to those followed while outsourcing to an unrelated party.
2.3 The records relating to all activities outsourced shall be preserved centrally so that the
same is readily accessible for review by the Board of the BTI and I or its senior management, as and when needed. Such records shall be regularly updated and may also form part of the corporate governance review by the management of the BTI.
2.4 Regular reviews by internal or external auditors of the outsourcing policies, risk
management system and requirements of the regulator shall be mandated by the Board wherever felt necessary. The BTI shall review the financial and operational capabilities of the third party in order to assess its ability to continue to meet its outsourcing obligations.
3. The BTI shall ensure that outsourcing arrangements neither diminish its ability to fulfill
its obligations to customers and regulators, nor impede effective supervision by the regulators.
3.1 The BTI shall be fully liable and accountable for the activities that are being outsourced
to the same extent as if the service were provided in-house.
3.2 Outsourcing arrangements shall not affect the rights of an investor or client against the
BTI in any manner. The BTI shall be liable to the investors for the loss incurred by them due to the failure of the third party and also be responsible for redressal of the grievances received from investors arising out of activities rendered by the third party.
3.3 The facilities / premises / data that are involved in carrying out the outsourced activity by
the service provider shall be deemed to be those of the BTI. The BTI itself and regulator or the persons authorized by it shall have the right to access the same at any point of time.
3.4 Outsourcing arrangements shall not impair the ability of SEBI/SRO or auditors to exercise
its regulatory responsibilities such as supervision/inspection of the BTI.
4. The BTI shall conduct appropriate due diligence in selecting the third party and in
monitoring of its performance.
4.1 It is important that the BTI exercises due care, skill, and diligence in the selection
of the third party to ensure that the third party has the ability and capacity to undertake the provision of the service effectively.
4.2 The due diligence undertaken by an BTI shall include assessment of:
a. third party's resources and capabilities, including financial soundness, to perform the outsourcing work within the timelines fixed; b. compatibility of the practices and systems of the third party with the BTI's requirements and objectives;
c. market feedback of the prospective third party's business reputation and track
record of their services rendered in the past; d. level of concentration of the outsourced arrangements with a single third party; and e. the environment of the foreign country where the third party is located.
5. Outsourcing relationships shall be governed by written contracts / agreements / terms
and conditions (as deemed appropriate) {hereinafter referred to as "contract"} that clearly describe all material aspects of the outsourcing arrangement, including the rights, responsibilities and expectations of the parties to the contract, client confidentiality issues, termination procedures, etc.
5.1 Outsourcing arrangements shall be governed by a clearly defined and legally binding
written contract between the BTI and each of the third parties, the nature and detail of which shall be appropriate to the materiality of the outsourced activity in relation to the ongoing business of the BTI.
5.2 Care shall be taken to ensure that the outsourcing contract:
a. clearly defines what activities are going to be outsourced, including appropriate service and performance levels; b. provides for mutual rights, obligations and responsibilities of the BTI and the third party, including indemnity by the parties;
c. provides for the liability of the third party to the BTI for unsatisfactory performance /
other breach of the contract d. provides for the continuous monitoring and assessment by the BTI of the third party so that any necessary corrective measures can be taken up immediately, i.e., the contract shall enable the BTI to retain an appropriate level of control over the outsourcing and the right to intervene with appropriate measures to meet legal and regulatory obligations; e. includes, where necessary, conditions of sub-contracting by the third-party, i.e. the contract shall enable BTI to maintain a similar control over the risks when a third party outsources to further third parties as in the original direct outsourcing; f. has unambiguous confidentiality clauses to ensure protection of proprietary and customer data during the tenure of the contract and also after the expiry of the contract; g. specifies the responsibilities of the third party with respect to the IT security and contingency plans, insurance cover, business continuity and disaster recovery plans, force majeure clause, etc.; h. provides for preservation of the documents and data by third party;
i. provides for the mechanisms to resolve disputes arising from implementation of the
outsourcing contract;
j. provides for termination of the contract, termination rights, transfer of information and exit strategies; k. addresses additional issues arising from country risks and potential obstacles in exercising oversight and management of the arrangements when BTI outsources its activities to foreign third party. For example, the contract shall include choice-of-law provisions and agreement covenants and jurisdictional covenants that provide for adjudication of disputes between the parties under the laws of a specific jurisdiction;
I. neither prevents nor impedes the BTI from meeting its respective regulatory
obligations, nor the regulator from exercising its regulatory powers; and m. provides for the BTI and /or the regulator or the persons authorized by it to have the ability to inspect, access all books, records and information relevant to the outsourced activity with the third party.
6. The BTI and its third parties shall establish and maintain contingency plans, including
a plan for disaster recovery and periodic testing of backup facilities.
6.1 Specific contingency plans shall be separately developed for each outsourcing
arrangement, as is done in individual business lines.
6.2 BTI shall take appropriate steps to assess and address the potential consequence of a
business disruption or other problems at the third party level. Notably, it shall consider contingency plans at the third party; co-ordination of contingency plans at both the BTI and the third party; and contingency plans of the BTI in the event of non-performance by the third party.
6.3 To ensure business continuity, robust information technology security is a necessity. A
breakdown in the IT capacity may impair the ability of the BTI to fulfill its obligations to other market participants / clients / regulators and could undermine the privacy interests of its customers, harm the BTI's reputation, and may ultimately impact on its overall operational risk profile. BTIs shall, therefore, seek to ensure that third party maintains appropriate IT security and robust disaster recovery capabilities.
6.4 Periodic tests of the critical security procedures and systems and review of the back-up
facilities shall be undertaken by the BTI to confirm the adequacy of the third party's systems.
7. The BTI shall take appropriate steps to require that third parties protect confidential
information of both the BTI and its customers from intentional or inadvertent disclosure to unauthorised persons.
7.1 BTI that engages in outsourcing is expected to take appropriate steps to protect its
proprietary and confidential customer information and ensure that it is not misused or misappropriated.
7.2 The BTI shall prevail upon the third party to ensure that the employees of the third party
have limited access to the data handled and only on a "need to know" basis and the third party shall have adequate checks and balances to ensure the same.
7.3 In cases where the third party is providing similar services to multiple entities, the BTI
shall ensure that adequate care is taken by the third party to build safeguards for data security and confidentiality.
8. Potential risks posed where the outsourced activities of multiple BTIs are concentrated
with a limited number of third parties.
8.1. In instances, where the third party acts as an outsourcing agent for multiple BTIs, it is the
duty of the third party and the BTI to ensure that strong safeguards are put in place so that there is no co-mingling of information /documents, records and assets.
Appendix
LIST OF RESCINDED CIRCULARS
S.
No.
Circular No. and Date Subject / Title
LIST OF RESCINDED CIRCULARS
S.
No.
Circular No. and Date Subject / Title
13. SEBI Circular No. CIR/MIRSD/5/2013 dated
August 27, 2013
General Guidelines for dealing with Conflicts of Interest of Intermediaries, Recognised Stock Exchanges, Recognised Clearing Corporations, Depositories and their Associated Persons in Securities Market
14. SEBI Circular No. CIR/MIRSD/3/2014 dated
August 28, 2014
Information regarding Grievance
Redressal Mechanism
15. SEBI Circular No. CIR/MIRSD/2/2015 dated
August 26, 2015
Implementation of the Multilateral
Competent Authority Agreement and
Foreign Account Tax Compliance
Act
16. SEBI Circular No. CIR/MIRSD/3/2015 dated
September 10, 2015
Reporting requirement under
Foreign Account Tax Compliance
Act (FATCA) and Common
Reporting Standard (CRS)-
Guidance Note
17. SEBI Circular No.
SEBI/HO/MIRSD/MIRSD1/CIR/P/2017/38 dated
May 02, 2017
Online Registration Mechanism for
Securities Market Intermediaries
18. SEBI Circular No.
SEBI/HO/MIRSD/DOP1/CIR/P/2018/73 dated
April 20, 2018
Strengthening the Guidelines and
Raising Industry Standards for RTA,
Issuer Companies and Bankers to an Issue
19. SEBI Circular No.
SEBI/HO/MIRSD/DOR/CIR/P/2020/221 dated
November 03 2020
Advisory for Financial Sector
Organizations regarding Software as a Service (SaaS) based solutions
20. SEBI Circular No.
SEBI/HO/MIRSD/DOR/CIR/P/2021/46 dated
March 26, 2021
Transfer of business by SEBI registered intermediaries to other legal entity
21. SEBI Circular No.
SEBI/HO/MIRSD/DOR/CIR/P/2021/42 dated
March 25 2021
Prior Approval for Change in control:
Transfer of shareholdings among immediate relatives and transmission of shareholdings and their effect on change in control
LIST OF RESCINDED CIRCULARS
S.
No.
Circular No. and Date Subject / Title
22. SEBI Circular No.
SEBI/HO/MIRSD/MIRSD_DOR/P/CIR/605/2021 dated August 03, 2021 Permitting non-scheduled Payments Banks to register as Bankers to an Issue
23. SEBI Circular No. SEBI/HO/CFD/PoD2/P/CIR/2023/141 dated August 10, 2023
Procedure for seeking prior approval for change in control with respect to Merchant Bankers and Bankers to an issue.
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