Regulatory Alerts2019-09-12
Added · Updated
Retrieval Period for e-Statements on e-Banking Channels
The Hong Kong Monetary Authority issued this circular to specify the mandatory retrieval period for electronic statements accessed via e-banking channels. The regulation applies to all authorized institutions and establishes standards to ensure consumers can reliably access their transaction records. This directive supports consumer protection and financial inclusion by clarifying data availability requirements for digital banking services.
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