RegAlertConsumer Protection regulation in Indonesia
Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 43 publications, summarized in English and updated same-day.
2026-07-13
Amendment to Financial Services Authority Regulation Number 10 of 2026 concerning Amendment to Financial Services Authority Regulation Number 14 of 2023 concerning Carbon Trading Through Carbon Exchange
Indonesia
OJK
2026-06-24
Behavior of Financial Services Sector Information Providers
Indonesia
OJK
2026-05-04
Regulation of the Board of Commissioners of the Financial Services Authority Number 2 of 2026 Concerning the Implementation of Buy Now Pay Later for Financing Companies and Sharia Financing Companies
Indonesia
OJK
2025-12-22
Financial Services Authority Regulation No. 38 of 2025 on Lawsuits by the Financial Services Authority for Consumer Protection in the Financial Services Sector
Indonesia
OJK
2025-12-15
OJK Regulation No. 32 of 2025 on the Implementation of Buy Now Pay Later (BNPL)
Indonesia
OJK
2025-12-02
Provision and Delivery of Information for Marketing of Financial Products and Services
Indonesia
OJK
2025-11-04
OJK Regulation No. 24 of 2025 on Account Management at Commercial Banks
Indonesia
OJK
2025-09-08
OJK Circular on Publication of Complaint Handling and Complaint Service Reports
Indonesia
OJK
2024-12-31
Financial Services Sector Cooperatives
Indonesia
OJK
2024-12-10
Self-Assessment of Compliance with Consumer and Community Protection Provisions in the Financial Services Sector
Indonesia
OJK
2024-12-10
Regulation of the Financial Services Authority Number 27 of 2024 on the Organization of Digital Financial Asset Trading Including Crypto Assets
Indonesia
OJK
2024-05-07
Bank Indonesia Regulation Number 3 of 2024 on Alternative Dispute Resolution Institution within The Financial Sector
Indonesia
BI
2024-02-19
Financial Services Authority Regulation Number 3 of 2024 Concerning the Implementation of Financial Sector Technology Innovation
Indonesia
OJK
2023-12-22
Financial Services Authority Regulation Number 22 of 2023 on Consumer and Community Protection in the Financial Services Sector
Indonesia
OJK
2023-11-08
Operation of Information Technology-Based Crowdfunding Services (LPBBTI)
Indonesia
OJK
2023-07-27
Circular of the Financial Services Authority of the Republic of Indonesia Number 10/SEOJK.03/2023 Concerning the Implementation of Products of Sharia People's Economic Banks
Indonesia
OJK
2023-06-27
Bank Indonesia Regulation Number 3 of 2023 on Bank Indonesia Consumer Protection
Indonesia
BI
2023-02-10
Financial Services Authority Regulation Number 1 of 2023 Regarding Amendments to Financial Services Authority Regulation Number 5/POJK.05/2013 Concerning Supervision of Social Security Administration Bodies by the Financial Services Authority
Indonesia
OJK
2022-12-27
Marketing Channels for Insurance Products Through Cooperation with Banks (Bancassurance)
Indonesia
OJK
2022-04-18
Financial Services Authority Regulation Number 6 of 2022 Concerning Consumer and Community Protection in the Financial Services Sector
Indonesia
OJK
2021-07-01
Bank Indonesia Regulation Number 23/6/PBI/2021 On Payment Service Providers
Indonesia
BI
2020-12-16
Financial Services Authority Regulation Number 61/POJK.07/2020 Concerning Alternative Dispute Resolution Institutions in the Financial Services Sector
Indonesia
OJK
2020-10-02
OJK Circular No. 19/SEOJK.05/2020 on Insurance Product Marketing Channels
Indonesia
OJK
2020-04-29
Financial Services Authority Regulation Number 31/POJK.07/2020 Concerning the Management of Consumer and Community Services in the Financial Services Sector by the Financial Services Authority
Indonesia
OJK
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