Consumer Protection regulation in Portugal

Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 33 publications, summarized in English and updated same-day.

2026-05-22

Circular Letter No. CC/2026/00000018

Banco de Portugal

Portugal

BDP

2026-02-24

Instruction No. 1/2026 on the Credit Liabilities Central Registry

Banco de Portugal

Portugal

BDP

2025-07-14

Notice No. 4/2025

Banco de Portugal

Portugal

BDP

2025-01-24

Circular Letter No. CC/2025/00000003: Understandings and Best Practices on Account and Payment Card Contract Termination, Account Change Service, and Joint Account Treatment After Holder Death

Banco de Portugal

Portugal

BDP

2025-01-17

Notice No. 1/2025

Banco de Portugal

Portugal

BDP

2024-12-31

Notice No. 6/2024

Banco de Portugal

Portugal

BDP

2024-12-20

Instruction No. 19/2024 on the Calculation and Periodic Disclosure of Maximum Annual Effective Global Charge Rate (TAEG) Limits for Consumer Credit Agreements

Banco de Portugal

Portugal

BDP

2024-12-20

Instruction No. 19/2024

Banco de Portugal

Portugal

BDP

2024-12-05

Instruction No. 16/2024: Disclosure of Maximum Rates Applicable to Consumer Credit Contracts in the First Quarter of 2025

Banco de Portugal

Portugal

BDP

2024-10-17

Circular Letter No. CC/2024/00000033 on Prevention and Regularization of Credit Default

Banco de Portugal

Portugal

BDP

2024-09-05

Instruction No. 13/2024

Banco de Portugal

Portugal

BDP

2024-06-06

Instruction No. 9/2024 on Maximum Interest Rates for Consumer Credit Contracts in the Third Quarter of 2024

Banco de Portugal

Portugal

BDP

2024-03-06

Instruction No. 3/2024 on Maximum Interest Rates for Consumer Credit Contracts in the Second Quarter of 2024

Banco de Portugal

Portugal

BDP

2023-03-09

Instruction (Historical) No. 7/2023

Banco de Portugal

Portugal

BDP

2023-03-09

Instruction No. 7/2023: Disclosure of Maximum Rates Applicable to Consumer Credit Contracts in the Second Quarter of 2023

Banco de Portugal

Portugal

BDP

2022-12-30

Instruction (Historical) No. 20/2022

Banco de Portugal

Portugal

BDP

2022-06-09

Instruction (Archive) No. 9/2022

Banco de Portugal

Portugal

BDP

2022-03-09

Instruction No. 5/2022

Banco de Portugal

Portugal

BDP

2021-12-09

Instruction No. 15/2021 on Maximum Rates for Consumer Credit Contracts in Q1 2022

Banco de Portugal

Portugal

BDP

2021-09-09

Disclosure of maximum rates applicable to consumer credit agreements in the 4th quarter of 2021

Banco de Portugal

Portugal

BDP

2021-06-02

Instruction (Archive) No. 8/2021

Banco de Portugal

Portugal

BDP

2021-04-29

Circular Letter No. CC/2021/00000016: Interpretations on the Application of Laws No. 44/2020, 53/2020, and 57/2020

Banco de Portugal

Portugal

BDP

2021-03-10

Instruction (Archive) No. 3/2021

Banco de Portugal

Portugal

BDP

2020-06-18

Circular Letter No. CC/2020/00000041: Cessation of Flexibility Measures Regarding Complaint Handling

Banco de Portugal

Portugal

BDP

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