Working Hours of Feeding and Maintaining ATMs and Transferring Funds during the Holy Month of Ramadan for the year 1445 H

Saudi Central Bank
Reference No.: 45051438 | Date: 1445/08/09 | Attachments: None Circular Dear Sirs, Greetings, Subject: Working Hours of Feeding and Maintaining ATMs and Transferring Funds during the Holy Month of Ramadan for the year 1445 H.
With reference to the Saudi Central Bank's authority to issue directives related to financial institutions and their operations, based on the provisions of its system issued by Royal Decree No. (M/36) dated 1442/04/11 H, the Saudi Central Bank confirms that all banks and exchange offices must adhere to the working hours outlined below throughout the days of Ramadan, as follows:
First: The working hours for cash transfer to branches, cash centers, transfer centers, exchange offices, and the retail sector shall be from 9:00 AM to 10:00 PM.
Second: The working hours for feeding and maintaining ATMs shall be 24/7 throughout the week, including official holidays and weekends, for major cities (Makkah Al-Mukarramah, Madinah Al-Munawwarah, Riyadh, Jeddah, Dammam, Al-Khobar), commercial centers, airports, and railway stations. For the rest of the Kingdom's cities, working hours shall be from 7:00 AM to 10:00 PM, except as otherwise determined by security authorities. Furthermore, we emphasize the necessity for banks and exchange offices to comply with the security precautions stipulated in the system for cash, precious metals, and valuable documents transfer issued by Royal Decree No. (M/81) dated 1428/10/18 H, and its executive regulations issued by Ministerial Resolution No. (4814) dated 1433/10/9 H, as well as the circulars issued by the Saudi Central Bank on this matter. Yours sincerely, Yazed bin Ahmed Al-Sheikh Deputy Governor for Supervision Distribution Scope:

• Banks and financial institutions operating in the Kingdom.
• Exchange offices operating in the Kingdom.
  P.O. Box 2992, Riyadh 11169, Kingdom of Saudi Arabia | Tel: +966 11 463 3000