RegAlert2025-03-24 | Circular 3/2025Added · Updated
Circular 3/2025 — Provisions on Cash Operations, Cash Correspondency, and Handling of Presumed Counterfeit or Altered Pieces
This Circular unifies and systematizes regulations for credit institutions regarding cash storage, supply, exchange, delivery, withdrawal, reproduction, destruction, cash correspondency, and handling of presumed counterfeit or altered pieces. It establishes obligations for the reception, review, exchange, or retention of banknotes and metallic coins, defines requirements for using cash services and establishing cash correspondents, and sets procedures for the receipt, delivery, loading, and custody of valuables. The document also outlines security requirements, inventory policies for metallic coins, procedures for retaining and remitting suspected counterfeit items, and claims processes for pieces received in ATMs or counters, alongside specific fees, commissions, and sanctions for non-compliance.
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Monday, March 24, 2025 OFFICIAL GAZETTE
BANCO DE MEXICO
CIRCULAR 3/2025 addressed to credit institutions, regarding Provisions on Cash Operations, Cash Correspondency, and Handling of Presumed Counterfeit or Altered Pieces.
A logo appears at the margin, stating: Bank of Mexico - "2025, Year of the Indigenous Woman".
CIRCULAR 3/2025
SUBJECT: PROVISIONS ON CASH OPERATIONS, CASH CORRESPONDENCY, AND HANDLING OF PRESUMED COUNTERFEIT OR ALTERED PIECES
TO CREDIT INSTITUTIONS:
The Bank of Mexico, with the purpose of continuing to promote the sound development of the financial system, regulating the issuance and circulation of currency, as well as determining the conditions under which credit institutions must exchange and withdraw banknotes and metallic coins in circulation, has resolved to unify and systematize the content of the regulation applicable to credit institutions regarding the storage, supply, exchange, delivery, withdrawal, reproduction, and destruction of banknotes and metallic coins, cash correspondency, and handling of presumed counterfeit or altered pieces, using a structure similar to that employed in various general provisions issued by this Central Institute, with the objective of facilitating their consultation.
For the foregoing, based on the provisions of Articles 28, paragraphs seventh and eighth, of the Political Constitution of the United Mexican States; Articles 2nd, 3rd, fraction I, 4th, 24, paragraphs first and second, 25, and 37, of the Bank of Mexico Law; Articles 19 and 20 of the Monetary Law of the United Mexican States; Articles 48 and 48 Bis 1 of the Credit Institutions Law; Article 22 of the Law for Transparency and Ordering of Financial Services; Articles 1st, 4th, paragraphs first and fourth, 8th, paragraphs fourth and eighth, 10, paragraph first, 16 Bis, fraction II, and 14 Bis, in relation to Article 17, fraction I, of the Internal Regulations of the Bank of Mexico, which grant it the authority to issue provisions through the Directorate of Programming and Cash Distribution and the General Legal Directorate, respectively; as well as Article Second, fractions III and X, of the Agreement on the Affiliation of Administrative Units of the Bank of Mexico, it has resolved to issue the following:
PROVISIONS ON CASH OPERATIONS, CASH CORRESPONDENCY, AND HANDLING OF PRESUMED COUNTERFEIT OR ALTERED PIECES
INDEX
TITLE I
OF DEFINITIONS
Article 1. Definitions
TITLE II
OF THE OBLIGATIONS OF CREDIT INSTITUTIONS AND CASH OPERATIONS
CHAPTER I
OBLIGATIONS OF CREDIT INSTITUTIONS
Article 2. Reception, Review, Exchange, or Retention of Banknotes and Metallic Coins
Article 3. On the Exchange Service
Article 4. Reception and Retention of Presumed Counterfeit Pieces and Altered Pieces
Article 5. Withdrawal from Circulation of Banknotes and Metallic Coins Not Suitable for Circulation
Article 6. Delivery of Banknotes Suitable for Circulation
Article 7. Denominations of Banknotes to be Delivered to the Public
Article 8. Information Requirements
Article 9. No Charging of Commissions
Article 10. Pieces Granted on Loan
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Article 11. Complaints and Clarifications regarding Cash Operations or Cash Correspondency Services
CHAPTER II
REQUIREMENTS TO USE THE CASH SERVICE
Article 12. Application to Perform Cash Operations
Article 13. Registration and Deletion of Authorized Persons, as well as Banxico Branches and Par Branches
Article 14. Registration and Deletion of Authorized Persons and Designated Personnel
Article 15. Services Provided by VTS Companies
Article 16. Charges or Credits in the Single Account
Article 17. Designation of Correspondent
Article 18. Delivery of Formats to Perform Deposits and Withdrawals of Banknotes or Metallic Coins
Article 19. Contingency Situations
Article 20. Application for the Establishment of a Correspondent
Article 21. Entry, Stay, and Exit of Authorized Persons, in the Facilities of the Bank of Mexico
TITLE III
OF THE PROVISIONS FOR THE RECEIPT, DELIVERY, LOADING, AND CUSTODY OF VALUABLES
Article 22. Requirements and Obligations regarding Security
Article 23. Renewal of Registration Procedures
Article 24. Suspension of Entry Authorizations
CHAPTER I
OF THE CASH CORRESPONDENCY SERVICE
Article 25. Application by Users for the Establishment of a Correspondent
Article 26. Celebration of Contract to Provide Cash Correspondency Services
Article 27. Opening of a New Correspondent
Article 28. Change of Address of a Correspondent within the Same Branch
Article 29. User Attention
Article 30. Accreditation of Designated Personnel
Article 31. Assignment of the Correspondent when there is more than one in the Par Branch
Article 32. Authorization of Alternate Vault
Article 33. Obligations of the Administrators of the Correspondents
Article 34. Obligations of the Personnel of the Correspondents
Article 35. Application to Perform Maintenance or Remodeling Work at the Correspondent that Does Not Require Suspension of Cash Correspondency Services
Article 36. Application to Perform Remodeling Work in Areas Designated for Inventory Handling that Implies Temporary Suspension of Cash Correspondency Services
Article 37. Suspension of the Cash Correspondency Service due to Force Majeure
Article 38. Permanent Closure of Facilities Where the Cash Correspondency Service is Provided
Article 39. Inventory Management
Article 40. Handling of Banknote Deposits
Article 41. Handling of Banknote Withdrawals
Article 42. Receipt of Banknote Remittances at Correspondents
Article 43. Banknote Concentrations
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Article 44. Shipments and Concentrations between Correspondents
Article 45. Information that Correspondents Must Provide to the Bank of Mexico
Article 46. Daily Information
Article 47. Expenses borne by the Bank of Mexico
Article 48. Expenses borne by the Correspondent
Article 49. Charges to the Correspondents
Article 50. Credits to the Correspondents
Article 51. Termination of the Cash Correspondency Service
Article 52. Inspection of the Cash Correspondency Service
CHAPTER II
WITHDRAWAL OF BANKNOTES
Article 53. Pre-notified Banknote Withdrawals
Article 54. Urgent Banknote Withdrawals
Article 55. Banknote Withdrawals Not Made
Article 56. Frequency of Banknote Withdrawals
Article 57. Banknotes to be Delivered to Users
Article 58. Verification of Banknote Withdrawals
Article 59. Discrepancies in Banknotes Delivered to Users
CHAPTER III
DEPOSIT OF BANKNOTES
Article 60. Procedure to Perform Banknote Deposits and Deliver Valueless Banknotes
Article 61. Verification of Banknote Deposits Prior to Reception
Article 62. Verification of Banknote Deposits After Reception
Article 63. Valueless Banknotes, Presumed Counterfeit Pieces, Altered Pieces, or Specimens in Banknote Deposits
Article 64. Accounting for Discrepancies Detected in Banknote Deposits
Article 65. Discrepancies Detected in Banknote Deposits at Banxico Branches
Article 66. Discrepancies Detected in Banknote Deposits at Correspondents
CHAPTER IV
WITHDRAWAL OF BANKNOTES FROM CIRCULATION
Article 67. Demonetized Banknotes
Article 68. Banknotes in the Process of Withdrawal
Article 69. Withdrawal from Circulation of Banknotes in the Process of Withdrawal and Demonetized
CHAPTER V
WITHDRAWAL AT BANXICO BRANCHES AND SHIPMENT OF METALLIC COINS TO PAR BRANCHES AND BANKING BRANCHES
Article 70. Procedure for the Withdrawal of Metallic Coins at Banxico Branches and Shipment of Metallic Coins to Par Branches and Banking Branches
Article 71. Metallic Coin Withdrawals Not Made at Banxico Branches
Article 72. Frequency of Metallic Coin Withdrawals at Banxico Branches
Article 73. Application for Shipment of Metallic Coins to Par Branches and Banking Branches
OFFICIAL GAZETTE Monday, March 24, 2025
Article 74. Receipt of Metallic Coins at Par Branches and Banking Branches
Article 75. Metallic Coins Not Received by Users at Par Branches and Banking Branches
Article 76. Metallic Coins to be Delivered to Users
Article 77. Verification of Metallic Coins Delivered
Article 78. Discrepancies in Metallic Coins Delivered
CHAPTER VI
DEPOSIT OF METALLIC COINS
Article 79. Deposit of Metallic Coins in Circulation
Article 80. Verification of Metallic Coin Deposits and Sampling Prior to Reception
Article 81. Sampling After Reception
Article 82. Accounting for Discrepancies
Article 83. Limits for Withdrawals of 10 and 20 Centavo Metallic Coins
CHAPTER VII
WITHDRAWAL OF METALLIC COINS FROM CIRCULATION
Article 84. Demonetized Metallic Coins
Article 85. Metallic Coins in the Process of Withdrawal
CHAPTER VIII
METALLIC COIN INVENTORY POLICY
Article 86. Determination of the Upper Threshold
Article 87. Registration of Users of Available Metallic Coins
Article 88. Deposits of Excesses at Banxico Branches
Article 89. Information Reports
CHAPTER IX
RETENTION OF PRESUMED COUNTERFEIT PIECES OR ALTERED PIECES
Article 90. Retention
Article 91. Registration of Presumed Counterfeit or Altered Pieces
Article 92. Remission of Presumed Counterfeit or Altered Pieces to the Bank of Mexico
Article 93. Result of the Analysis
Article 94. Use of the SAM
Article 95. On Compliance with Obligations
CHAPTER X
CLAIM FOR PRESUMED COUNTERFEIT PIECES RECEIVED IN AUTOMATED TELLER MACHINES OR COUNTERS OF CREDIT INSTITUTIONS. PROCEDURE TO COMPLY WITH ARTICLE 48 BIS 1 OF THE CREDIT INSTITUTIONS LAW
Article 96. Reception and Handling of the Claim
Article 97. Claim for Presumed Counterfeit Pieces
Article 98. Documentation for the Claim Procedure
Article 99. Registration of Claim
Article 100. Information Required by the Bank of Mexico
Article 101. Shipment of Presumed Counterfeit Pieces Received in ATMs or Counters
Article 102. Claim without Presumed Counterfeit Pieces
Monday, March 24, 2025 OFFICIAL GAZETTE
Article 103. Obligations of the Credit Institution in Which the Claim without Presumed Counterfeit Piece is Made
Article 104. Verification of Facts
Article 105. Reimbursement for Valid Resolution
Article 106. Invalid Claim
Article 107. Registration of Claim Resolution
Article 108. Basis for Payment of Valid Claims
CHAPTER XI
BANKNOTES THAT HAVE BEEN MARKED TO BE DAMAGED BY THE USE OF ANTI-THEFT DEVICES
Article 109. Subjects to Whom This Chapter Applies
Article 110. Procedure Applicable to VTS Companies
Article 111. Delivery of Pieces
Article 112. Acceptance of Banknotes Marked to be Damaged by the Use of Anti-theft Devices
Article 113. Credit in the Single Account due to Determination of Banknotes Marked to be Damaged by the Use of Anti-theft Devices
CHAPTER XII
EXPENSES AND COMMISSIONS
AT BANXICO BRANCHES
Article 114. Transportation Expenses Related to Banknote and Metallic Coin Withdrawals and Deposits at Banxico Branches
Article 115. Commissions for Urgent Banknote Withdrawals at Banxico Branches
Article 116. Commissions for Rejection of Metallic Coin Deposits
AT PAR BRANCHES
Article 117. Transportation Expenses Related to Banknote Withdrawals and Deposits at Correspondents
Article 118. Commission for Cash Operations at Correspondents
Article 119. Transportation Expenses Related to Shipments of Metallic Coins to Par Branches and Banking Branches
Article 120. Commissions for Urgent Banknote Withdrawals at Correspondents
CHAPTER XIII
CHARGES AND CREDITS DERIVED FROM CASH OPERATIONS
Article 121. Charges to Credit Institutions
Article 122. Credits to Credit Institutions
Article 123. Electronic Transfer via SPEI to Administrators of Correspondents
CHAPTER XIV
REQUIREMENTS FOR THE STRENGTHENING OF INFORMATION SECURITY IN THE EXCHANGE OF INFORMATION THROUGH THE SYSTEMS
Article 124. Characteristics of the Interconnection Scheme for SIBUC, AUDI, and SAM
Article 125. Verification of Connection Infrastructure Components
Article 126. Security Mechanisms Alternative to Those Stipulated in the Information Security Requirements
CHAPTER XV
OFFICIAL GAZETTE Monday, March 24, 2025
PIECES GRANTED ON LOAN
Article 127. Pieces Granted on Loan
TITLE IV
OF OTHER PROVISIONS
SINGLE CHAPTER
RELATED TO BANKNOTES
Article 128. Discharge Power of Banknotes Denominated in "New Pesos"
Article 129. Banknotes to be Deposited Unclassified
Article 130. Mass Deposits of Banknotes
Article 131. Criteria to Determine that Banknotes Retain or Lose Their Value
TITLE V
OF FINAL PROVISIONS
CHAPTER I
ATTENTION OF QUERIES AND CLARIFICATIONS
Article 132. Queries and Clarifications by Users, regarding Cash Operations at Banxico Branches
Article 133. Queries and Clarifications by Users, regarding Charges and Credits in their Single Account related to Operations at Banxico Branches
Article 134. Queries and Clarifications by Credit Institutions that do not Perform Cash Operations
Article 135. Queries and Clarifications by Users, regarding Cash Operations at Correspondents
Article 136. Queries and Clarifications, regarding Charges and Credits in their Single Account, related to Operations at Correspondents
Article 137. Queries and Clarifications regarding Commissions
Article 138. Timeframes for the Attention of Queries and Clarifications
CHAPTER II
SANCTIONS
Article 139. Sanctions in the Matter of Cash Operations
Article 140. Sanctions in the Matter of Security
CHAPTER III
SUBMISSION TO THESE PROVISIONS
Article 141. Scope of These Provisions
Article 142. Powers and Responsibilities of the Obligated Subjects
CHAPTER IV
ANNEXES
Article 143. Provisions in Annexes
TRANSITORY PROVISIONS
ANNEX 1 LIST OF BRANCHES AND BANXICO BRANCHES
ANNEX 2 LIST OF PAR BRANCHES AND BANXICO BRANCHES ACCORDING TO THE BANXICO BRANCH THEY DEPEND ON
ANNEX 3 LIST OF PAR AND BANKING BRANCHES WHERE THE BANK OF MEXICO DIRECTLY ATTENDS TO METALLIC COIN NEEDS
ANNEX 4 EXAMPLES OF CLASSIFICATION OF BANKNOTES AND METALLIC COINS
Monday, March 24, 2025 OFFICIAL GAZETTE
ANNEX 5 RULES FOR THE QUALIFICATION OF BANKNOTE FRAGMENTS
ANNEX 6 RECEIPT OF RETENTION OF PRESUMED COUNTERFEIT OR ALTERED PIECES
ANNEX 7 RECEIPT OF MARKED BANKNOTES, BANKNOTE FRAGMENTS, AND VALUELESS METALLIC COINS
ANNEX 8 STAMP FOR PRESUMED COUNTERFEIT OR ALTERED PIECES (EXCEPT METALLIC COINS AND FOREIGN CURRENCY)
ANNEX 9 CRITERIA FOR THE "RECEIPT NUMBER" TO BE GENERATED BY EACH CREDIT INSTITUTION (UNIQUE IDENTIFIER)
ANNEX 10 FORMAT FOR DELIVERY OF PRESUMED COUNTERFEIT OR ALTERED PIECES AT DECLARED VALUE
ANNEX 11 TYPES AND MINIMUM CHARACTERISTICS OF DOCUMENTS VALID AS PROOF OF PAYMENT OF PIECES TO THEIR HOLDERS
ANNEX 12 PROCEDURES APPLICABLE IN THE MATTER OF PRESUMED COUNTERFEIT OR ALTERED PIECES
ANNEX 13 COMMISSIONS CHARGED TO USERS
ANNEX 14 ACT OF DELIVERY OF BANKNOTES DAMAGED BY ANTI-THEFT DEVICES TO THE BANK OF MEXICO
ANNEX 15 RECEIPT OF BANKNOTES DAMAGED BY ANTI-THEFT DEVICES
ANNEX 16 SERVICES PROVIDED BY CREDIT INSTITUTIONS TO THE GENERAL PUBLIC FOR THE EXCHANGE OF BANKNOTES AND METALLIC COINS
ANNEX 17 MANDATORY CLAUSES THAT MUST CONTAIN THE CONTRACTS CELEBRATED BY USERS WITH VALUABLES TRANSPORT COMPANIES
ANNEX 18 PROCEDURE THAT CREDIT INSTITUTIONS MUST OBSERVE FOR THE DEPOSIT OR DELIVERY OF CONTAMINATED BANKNOTES
ANNEX 19 FORMAT TO INFORM THE NETWORK SEGMENTS OR PUBLIC IP ADDRESSES OF EQUIPMENT AUTHORIZED TO HAVE ACCESS TO SIBUC
ANNEX 20 FORMAT TO INFORM THE NETWORK SEGMENTS OR PUBLIC IP ADDRESSES OF EQUIPMENT AUTHORIZED TO HAVE ACCESS TO AUDI
ANNEX 21 FORMAT TO INFORM THE PUBLIC NETWORK SEGMENTS OF EQUIPMENT AUTHORIZED TO HAVE ACCESS TO SAM
TITLE I
OF DEFINITIONS
Article 1. Definitions
For the purposes of these Provisions, the terms employed, in singular or plural, shall have the meanings indicated below, without prejudice to the different treatment given to similar terms in other regulations:
GENERAL
Administrator of the Correspondent: the Credit Institution authorized to attend, on behalf and in the name of the Bank of Mexico, the Cash Correspondency Services at the Correspondents.
Exchange: the operation by which an individual requests at Banking Branches the substitution of Banknotes and/or Metallic Coins Not Suitable for Circulation with others Suitable for Circulation, as well as the exchange of Banknotes and/or Metallic Coins of current circulation for others of a different denomination.
OFFICIAL GAZETTE Monday, March 24, 2025
Catalog of Banknotes and Metallic Coins: the document published by the Bank of Mexico at www.banxico.org.mx with information related to Banknotes and Metallic Coins.
Cyber Resilience: the capacity of the Bank of Mexico or Credit Institutions to prevent, adapt, respond, or recover their operation in the SIBUC, AUDI, or SAM against cyberattacks or Incidents that may affect the confidentiality, integrity, availability, or operational continuity of the technological infrastructure, as well as the information it uses. This, through the implementation of technological tools, controls, structures, strategies, policies, processes, and practices.
Client: the person who celebrates any passive, active, or service operation with a Credit Institution or uses its means of disposition.
Connection Infrastructure Components: the computer equipment, software, telecommunications infrastructure, and any other element that form part of the communications architecture to operate with the SIBUC, AUDI, and SAM systems.
Correspondent: the installation of the Administrator of the Correspondent authorized to provide the Cash Correspondency Service, located in one of the branches indicated in Annex 2 of this Circular.
Single Account: the national currency deposit account that Credit Institutions must open and maintain at the Bank of Mexico, in which, among other concepts, the Cash Operations subject to this Circular are registered.
Deposit: the operation by which Users deliver Banknotes or Metallic Coins to the Bank of Mexico, or only Banknotes at their Correspondents, with the respective credit in the Single Account of said Users.
Banking Business Days: the days on which Credit Institutions are not obliged to close their doors or suspend operations, in terms of the general provisions issued for such effect by the National Banking and Securities Commission.
Technical Security Element: the hardware and software used to strengthen the information security of the Connection Infrastructure Components.
Valuables Transport Company (VTS): the legal entity that provides private security services in the modality of transport and custody of goods or valuables, as well as the processing of valuables for a specific User.
Specimens: the valueless pieces, manufactured by the Bank of Mexico, with the legends "SPECIMEN" and/or "NO VALUE" and with a serial number formed by one or two letters and only zeros, which, since they are not Banknotes, are not put into circulation by the Bank of Mexico and solely have the purpose of disseminating the characteristics of the Banknotes, according to the examples indicated in Annex 4 of this Circular.
Official Identification: the valid voter credential with photograph issued by the National Electoral Institute, valid passport issued by the Secretariat of Foreign Relations, professional credential with photograph issued by the Secretariat of Public Education, national military service card or valid unique military identity card issued by the Secretariat of National Defense. In the case of foreign nationals, documents issued by the Secretariat of Foreign Relations or the National Institute are included.
Monday, March 24, 2025 OFFICIAL GAZETTE
of Migration that accredit their migratory status or legal stay in the country, as well as the valid passport issued by the competent authority abroad.
Incident: any event caused by human, organizational and equipment factors, that generates or could generate an impact on the User, Credit Institution or Correspondent in the execution of processes, in the information or other resources of their infrastructure. Credit Institution: the multiple or development banking institution belonging to the Mexican banking system, which carries out operations with the general public. Cash Instruction: the document published by the Bank of Mexico on www.banxico.org.mx, to regulate the manner of compliance with what is provided for in this Circular. MAE: the Electronic Attention Module developed by the Bank of Mexico referred to in the Rules of the Module of Electronic Attention and of the Commission Registration System, issued by the Bank of Mexico through Circular 13/2012, published in the Official Gazette of the Federación on September 17, 2012, as they may be modified subsequently. Cash Operations: those carried out by Users, directly or through the E.T.V., in matters of storage, supply, Exchange, Deposit and Withdrawal of Banknotes or Metallic Coins, in accordance with the provisions issued by the Bank of Mexico. Authorized Person: any of the Authorized Persons, and the persons that these designate to attend to matters related to Cash Operations, as well as to sign the documents derived from Cash Operations, in accordance with what is established in the Cash Instruction. Authorized Person: any of the persons to whom a power of attorney has been conferred by public deed granted before a public notary to act on behalf and in the name of the Credit Institution, to celebrate all legal acts with the Bank of Mexico established in Chapter II, Title II, of this Circular. Plaza at Par: the locality where there are Correspondents according to the list detailed in Annex 2 of this Circular. Banking Plaza: the locality where there is at least one Bank Branch. Banxico Plaza: the locality where there is a Banxico Branch, according to the list detailed in Annex 1 of this Circular. Information Security Requirements: the document referred to in Chapter XIV of Title III of this Circular, which the Bank of Mexico discloses to Credit Institutions, Users, E.T.V. and Correspondents through the SIBUC, AUDI and SAM systems, in which the technical requirements and information security requirements of the computer equipment and the telecommunications of Credit Institutions, Users, E.T.V. and Correspondents necessary to operate with SIBUC, AUDI and SAM are established. The disclosure of the Information Security Requirements through the systems mentioned in the previous paragraph, will be considered as validly
OFFICIAL GAZETTE Monday, March 24, 2025 carried out for all legal purposes. This is regardless of the date on which the destinations consult them.
Withdrawal: the disposal of Banknotes or Metallic Coins that Users carry out at the Bank of Mexico or only of Banknotes at their Correspondents, with the respective charge in the Unique Account of the said Users.
Pre-advised Banknote Withdrawal: the Banknote Withdrawal that Users request on the Business Day Bank immediately prior to the date on which they require it, in accordance with the procedure described in article 53 of the present Circular.
Urgent Banknote Withdrawal: the Banknote Withdrawal that Users request on the same Business Day Bank on which they require it, and is carried out in accordance with the procedure described in article 54 of the present Circular.
AUDI: the User Administration System of Different Credit Institutions, developed by the Bank of Mexico to carry out user administration for different systems and, in particular, for SIBUC and SAM.
SIBUC: the User and Correspondent Banks System developed by the Bank of Mexico for the registration of Cash Operations carried out by Users, as well as the Remittances that are transferred between the Correspondents and the Bank of Mexico.
SPEI: the Interbank Electronic Payment System referred to in Circular 14/2017, issued by the Bank of Mexico, published in the Official Gazette of the Federación on July 4 2017, and its respective modifications.
Bank Branch: the installation of Credit Institutions located in the national territory intended for the attention of the user public, for the celebration of operations and provision of services referred to in article 46 of the Law of Credit Institutions. Banxico Branch: the installation that the Bank of Mexico has established in the Mexican Republic intended for the attention of the Cash Operations, as established in Annex 1 of this Circular. User: the Credit Institution authorized by the Bank of Mexico to carry out Cash Operations with it or its Correspondents, in accordance with what is established in the present Circular.
RELATIVE TO BANKNOTES
Selection Fan: the set of numbered Banknotes from one to ten that progressively show different degrees of cleanliness or wear, representative of the changes that by use the physical state of the Banknotes suffers.
Banknotes: those put into circulation by the Bank of Mexico.
Banknotes Fit for Circulation: Banknotes that are complete, have not suffered cuts, tears or breaks, do not present perforations, have not been marked, and their degrees of cleanliness for paper Banknotes or ink wear for polymer Banknotes, correspond to grades 1 to 6 of the Selection Fan, being adequate for them to continue in the
Monday, March 24, 2025 OFFICIAL GAZETTE circulation, and are not in any of the cases of Banknotes Not Fit for Circulation, in accordance with the present Circular.
Contaminated Banknotes: Banknotes that present contaminating agents, or that have been in contact with substances or materials hazardous, subject to adverse conditions such floods, fires, storage in humid environments, to factors originating in a natural way or by any other cause, which could be harmful to the health of people and which must be withdrawn from the circulation through the procedure established in
Annex 18 of this Circular.
Deformed Banknotes: Banknotes printed on a polymer substrate that are deformed by having been exposed to heat, some solvent, or by any other procedure.
Demonetized Banknotes: Banknotes that by resolution of the Bank of Mexico have ceased to have liberatory power, in accordance with the Catalog of Banknotes and Metallic Coins.
Deteriorated Banknotes: Banknotes that, although they retain their value, must be withdrawn from circulation when they meet one or more of the following criteria:
a) The degree of dirt in paper Banknotes or the wear of ink in polymer Banknotes, correspond to the grades of 7 to 10 of the Selection Fan. b) They have suffered some cut, tear or break, whether it has been or not repaired with adhesive tape or transparent glue. c) They present missing portions equal to or less than 616 square millimeters or 6.16 square centimeters (approximately the size of a Metallic Coin of ten pesos, currently in circulation). d) They present stains, marks, numbers, words, phrases or drawings, in handwritten, printed or any other indelible medium, provided that they do not disclose messages directed to the public, of a political, religious or commercial nature. e) They lack the dynamic thread in the case of Banknotes type "G", according to the Catalog of Banknotes and Metallic Coins, the 3D thread in the case of Banknotes type "F", according to the Catalog of Banknotes and Metallic Coins, or the thread with closing effect, in the case of Banknotes of 100 pesos commemorating the Centenary of the Promulgation of the Political Constitution of the United Mexican States of February 5, 1917. Banknotes in the Process of Withdrawal: Banknotes that the Bank of Mexico resolves to withdraw from the monetary circulation through Credit Institutions, but that still retain their liberatory power, in accordance with the Catalog of Banknotes and Metallic Coins. Banknotes Marked with Messages: Banknotes that present words, phrases or drawings, in handwritten, printed or any other indelible medium that have the purpose of disclosing messages directed to the public, of a political, religious or commercial nature, in accordance with the examples in Annex 4 of this Circular.
OFFICIAL GAZETTE Monday, March 24, 2025
Banknotes Marked to Deteriorate Them: Banknotes that present some signs, in the judgment of the Bank of Mexico, that were made in a systematic and apparently intentional manner to force the deterioration of the pieces, since if such signs did not exist they would be considered as Banknotes Fit for Circulation. Banknotes Not Fit for Circulation: Deteriorated Banknotes, Banknotes in the Process of Withdrawal, Demonetized Banknotes, Deformed Banknotes, Contaminated Banknotes and Fractional Banknotes with Value, which, although they retain their value, must be withdrawn from the circulation. Banknotes without Value: Fractional Banknotes without Value, Banknotes Marked with Messages and Banknotes Marked to Deteriorate Them. Fractional Banknotes with Value: Banknotes that present missing portions greater than 616 square millimeters or 6.16 square centimeters (approximately the surface of a Metallic Coin of ten pesos, currently in circulation) and meet what is established in Annex 5 of this Circular. Fractional Banknotes without Value: Banknotes that present missing portions greater than 616 square millimeters or 6.16 square centimeters (approximately the surface of a Metallic Coin of ten pesos, currently in circulation) and do not meet what is established in Annex 5 of this Circular. Selection Sample: the printed or digital document provided by the Bank of Mexico to Credit Institutions with two images of the reverse of the Banknotes of each denomination, whose degrees cleanliness correspond to levels 6 and 7 of the Selection Fan and its purpose is to assist Credit Institutions in the classification of Banknotes in Fit for Circulation and Deteriorated. Types of Banknotes: those issued by the Bank of Mexico of types AA, A, B, C, D, F and G, defined in the Catalog of Banknotes and Metallic Coins.
RELATIVE TO METALLIC COINS
Metallic Coins: those put into circulation by the Bank of Mexico.
Metallic Coins Fit for Circulation: Metallic Coins that are complete, do not present folds, deformations, burns, perforations, imregnation or coating of oxide or other elements that vary their appearance, and are adequate for them to continue in circulation. Demonetized Metallic Coins: Metallic Coins that, by law or decree of the Congress of the Union, have ceased to have liberatory power, in accordance with the Catalog of Banknotes and Metallic Coins. Deteriorated Metallic Coins: those Metallic Coins that present folds, deformations, burns, perforations, imregnation or coating of oxide or other elements that vary their appearance. Metallic Coins in the Process of Withdrawal: those Metallic Coins that the Bank of Mexico, in exercise of the power to regulate circulation, which it confers by article 3 of its Law, determines to withdraw from the same through Credit Institutions, but that still retain their liberatory power, in accordance with the Catalog of Banknotes and Metallic Coins. Illegible Metallic Coins: those current-strike Metallic Coins that by their appearance their denomination cannot be determined.
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Incomplete Metallic Coins: those bimetallic Metallic Coins that lack their ring or core.
Metallic Coins Not Fit for Circulation: Deteriorated Metallic Coins, Metallic Coins in the Process of Withdrawal and Metallic Coins Demonetized, which must be withdrawn from circulation.
Metallic Coins without Value: Illegible Metallic Coins and Incomplete Metallic Coins.
Types of Metallic Coins: Metallic Coins put into circulation by the Bank of Mexico of types AA, A, B, C and D, defined in the Catalog of Banknotes and Metallic Coins.
RELATIVE TO PRESUMABLY COUNTERFEIT PIECES AND ALTERED PIECES Altered Pieces: those formed by the union of two or more fractions proceeding from different Banknotes or Metallic Coins, whose gold, silver, platinum or palladium content has been decreased by filings, cuts, dissolution in acids or any other method. These pieces have no value. Counterfeit Pieces: those Presumably Counterfeit Pieces that after their analysis, the Bank of Mexico ruled as counterfeit. Presumably Counterfeit Pieces: those with characteristics of Banknotes or Metallic Coins, regarding which their authenticity is doubted, as well as those that result from the union of a fragment of an authentic Banknote and a fragment of which the authenticity is doubted. SAM: the Currency Authentication System developed by the Bank of Mexico that is used for the registration and tracking of retentions and claims related to Presumably Counterfeit Pieces or Altered Pieces. Holder: the person or Client to whom were delivered in ATMs or at the windows of a Bank Branch or were retained one or more: Presumably Counterfeit Pieces or Altered Pieces, Fractional Banknotes without Value, Banknotes Marked with Messages, Banknotes Marked to Deteriorate Them, Contaminated Banknotes, Specimens, Illegible Metallic Coins or Incomplete Metallic Coins in a Credit Institution and who presents a claim in a Credit Institution.
RELATIVE TO PACKAGING UNITS
Bag: the group of five Packages in the case of Banknotes of one hundred, two hundred, five hundred and one thousand pesos, or of six Packages in the case of Banknotes of twenty and fifty pesos, with the same Type of Banknote, denomination and physical state. In the case of Metallic Coins, it is the canvas or plastic bag that contains coins in the quantities that for each denomination and type are detailed in the Cash Instruction. Bundle: the group of one hundred Banknotes of the same Type of Banknote, denomination and physical state, held together by a Band. The Banknotes must be Face-up and Head-to-Tail. Bundle (Mazo): the group of one thousand Banknotes, integrated by ten Bundles or two Half Bundles of the same Type of Banknote, denomination and physical state, held together by plastic straps or another means approved by the Bank of Mexico. The Banknotes must be Face-up and Head-to-Tail.
OFFICIAL GAZETTE Monday, March 24, 2025
Half Bundle: the group of five hundred Banknotes of the same Type of Banknote, denomination and physical state, held together by a Band. The Banknotes must be Face-up and Head-to-Tail.
Package: the group of five Bundles with Banknotes of the same Type of Banknote, denomination and physical state, held together by plastic straps or another means approved by the Bank of Mexico.
Bundle Tip (Pico de Fajilla): the group of less than one hundred Banknotes of the same Type of Banknote, denomination and physical state, held together by a Band. The Banknotes must be Face-up and Head-to-Tail.
RELATIVE TO HANDLING AND PACKAGING ELEMENTS
Face-up and Head-to-Tail Banknotes: the act of ordering the Banknotes contained in a Bundle Tip, a Bundle, a Half Bundle or Bundle, in order that the position of the images or prints are in the same orientation in all pieces.
Band: the paper band or other material authorized by the Bank of Mexico, used to hold a group of Banknotes by the central part. The elaboration of the Band will be in accordance with the model presented in the Cash Instruction.
Barcode Label: that which the Bank of Mexico and Users use in banknote packaging for identification and control of their packaging units, of Bags, Packages, Bundles, Half Bundles, Bundles or Bundle Tips, designed in accordance with the model presented in the Cash Instruction. Identification Label: that which is placed on the outside of the packaging units, as well as on the Bags containing Metallic Coins to indicate the name of the Credit Institution, the amount, denomination and physical state contained in the packages. The elaboration of the same will be in accordance with the model presented in the Cash Instruction. Bundle Label: that which closes the transparent plastic Bag of the Bundles of Banknotes Fit for Circulation, which Users, at their judgment, encapsulate, in accordance with what is stated in the Cash Instruction and which is elaborated in accordance with the model presented in the said instruction. Security Seal: the tablet with a plastic strap or other material approved by the Bank of Mexico, with numbering on the tablet or the strap, which is placed to close the Bags in which Banknotes or Metallic Coins are contained in the case of canvas Bags, such that, if violated, this fact is evident.
RELATIVE TO SECURITY
Credential: the document issued by the Bank of Mexico that allows Designated Personnel and Operators to enter and exit the facilities of the Bank of Mexico itself, as well as their stay in them, in terms of what is established in Title III of this Circular. Biometric Data: any personal data registered or stored that identifies or makes directly or indirectly identifiable the physical, physiological properties or traits attributable to a single natural person to whom the registration corresponds.
Monday, March 24, 2025 OFFICIAL GAZETTE
Operator: the personnel of Users or of E.T.V., who provide their services to these, whose function is to drive the Vehicle, as well as to carry out loading and unloading tasks of the same.
Designated Personnel: the technical, administrative and/or security personnel of the Users or of the E.T.V., which the said Users designate to assist at the facilities of the Bank of Mexico or the Correspondents, in order to carry out Cash Operations, in accordance with what is stated in article 14 of this Circular. Values: Banknotes, Metallic Coins and any other good that is of interest to the Bank of Mexico or to the Credit Institution. Vehicle: the transport unit of Values belonging to the User or to the E.T.V., which the said User designates to enter the facilities of the Bank of Mexico or of the Correspondents, in order to carry out Cash Operations.
RELATIVE TO CORRESPONDENT CASH SERVICES
Counting Area: the space identified as such in the facilities of the Correspondent, intended for the review, counting or verification of the Inventory.
Vault: the space in the facilities of the Correspondent intended solely and exclusively for the storage of the Inventory.
Alternate Vault: the place different from the Vault, intended to store the Inventory.
Concentration: the transfer of Banknotes carried out from a Correspondent and with destination to the Bank of Mexico or to another Correspondent. The Origin Correspondent is the one that considers the transfer a Concentration, therefore it is the one who prepares and delivers the Banknote to be transferred. Shipment: the transfer of Banknotes carried out from the Bank of Mexico or a Correspondent and with destination to a Correspondent. The Destination Correspondent is the one that considers the transfer a Shipment, therefore it is the one who receives the transferred Banknote. Inventory: Banknotes that are property of the Bank of Mexico and that are in the Vault and/or Alternate Vault of the Correspondents. Correspondency Manual: the document that the Bank of Mexico will prepare and make available to the Administrators of the Correspondents, to describe the operational processes, as well as the requirements and technical conditions that these and the Personnel of the Correspondents need to observe to carry out the actions related to their operation as Correspondents of the Bank of Mexico, in the terms of the modifications that, if any, the Bank of Mexico makes to said document and makes known to the said Administrators of the Correspondents. Authorized Person of the Administrator of the Correspondent:
the person to whom a power of attorney has been conferred with administrative powers, by public deed granted before a public notary to act on behalf and in the name of the Administrator of the Correspondent, to celbrate all legal acts with the Bank of Mexico, related to Chapter I, Title III, of the Circular. Personnel of the Correspondent: the personnel of the Administrator of the Correspondent, designated to provide the Cash Correspondency Services.
OFFICIAL GAZETTE Monday, March 24, 2025
Remittance: to the Banknote that forms part of a Shipment or Concentration.
Cash Correspondency Service: to the operations carried out at Correspondents to be able to attend, on behalf and order of the Bank of Mexico, requests for Deposit and Withdrawal of Banknotes by Users.
The references made to articles and annexes throughout these Provisions on matters of cash operations, cash correspondency, and handling of presumably counterfeit or altered pieces, shall be understood as made to this Circular, unless express reference is made to another legal instrument.
TITLE II
OF THE OBLIGATIONS OF CREDIT INSTITUTIONS AND CASH OPERATIONS
CHAPTER I
OBLIGATIONS OF CREDIT INSTITUTIONS
Article 2. Reception, review, Exchange or retention of Banknotes and Metallic Coins
In the event that the Banknotes presented to Credit Institutions correspond to Banknote Fractions, Deformed Banknotes, Banknotes Marked with Messages, Banknotes Marked to Deteriorate Them, Contaminated Banknotes, Illegible or Incomplete Metallic Coins, as well as Specimens, they shall proceed to their review according to the characteristics mentioned in Annexes 4 and 5 of this Circular.
Subsequently, depending on the results of this review, they shall be obligated to:
I. In the event that these result in pieces with value, they shall immediately exchange them after obtaining the review results, for Banknotes Fit for Circulation or Metallic Coins Fit for Circulation, according to what is established in Annex 16 of this Circular.
II. In the event that they result in pieces without value, they shall retain them and send them to the Bank of Mexico, for the latter to confirm whether they are or are not pieces without value, following in the relevant aspects the procedure described in Chapters III and VI, of Title III, of this Circular. In all cases, Credit Institutions shall issue and deliver to the Holder a receipt according to the model of Annex 7 of this Circular. In the respective receipt, any disagreements that the Holder of the pieces may have, if applicable, shall be recorded, and it shall be sent to the Bank of Mexico.
Article 3. On the Exchange Service
Credit Institutions shall be obligated to provide the Exchange Service for Banknotes and Metallic Coins according to what is established in Annex 16 of this Circular.
The Bank of Mexico may verify, at any time, compliance with the obligations established in this article, for which Credit Institutions shall provide all necessary facilities. To this effect, derived from the exercise of inspection powers by the Bank of Mexico, it may carry out reviews of the Exchange Service that Credit Institutions provide to the general public, according to what is established in this Circular.
Article 4. Reception and retention of Presumably Counterfeit Pieces and Altered Pieces
At the moment that Presumably Counterfeit Pieces or Altered Pieces are presented to Credit Institutions, in compliance with articles 19 and 20 of the Monetary Law of the United Mexican States and 48 Bis 1 of the Credit Institutions Law, they shall retain the pieces and issue a receipt to the Holder, according to the model of Annex 6, following the procedure described in Chapters IX and X, Title III of this Circular.
Article 5. Withdrawal from circulation of Banknotes and Metallic Coins not Fit for Circulation
Credit Institutions shall abstain from delivering to the general public Metallic Coins not Fit for Circulation, as well as Banknotes not Fit for Circulation. The pieces referred to in this article shall be withdrawn from circulation according to what is established in Chapters IV and VII, of Title III, of this Circular, and deposited in the Bank of Mexico according to what is established in Chapters III and VI, of Title III, of this Circular.
Article 6. Delivery of Banknotes Fit for Circulation
Credit Institutions shall deliver Banknotes Fit for Circulation in all operations they carry out in cash, both in Bank Branches and in ATMs.
Monday, March 24, 2025 OFFICIAL GAZETTE
Credit Institutions shall attend to cash requests made by Clients through Bank Branches, with the objective of providing the public with the denominations required to carry out their transactions. Without prejudice to the foregoing, the Bank of Mexico, when it deems it convenient and in exceptional circumstances, may establish provisional measures related to the attention of cash requests by Credit Institutions.
Additionally, Credit Institutions that do not have Cash Operations shall deliver to Users the Banknotes not Fit for Circulation that they receive in the different operations they carry out in cash, who shall deposit them in Banxico Branches or at Correspondents. The Bank of Mexico may verify, at any time, compliance with the obligations established in this article, for which Credit Institutions shall provide all necessary facilities. To this effect, the Bank of Mexico may carry out sampling of pieces that Credit Institutions deliver at the counter or in ATMs and inspections of the retention of presumably counterfeit pieces, as well as of the adequate issuance of the receipt provided for in Annex 6 of this Circular.
Non-compliance with the obligation established in the first paragraph of this article shall be sanctioned, in terms of article 139 of this Circular.
Likewise, Credit Institutions shall provide the information that the Bank of Mexico requests from them regarding the E.T.V.s that supplied the ATMs in which indications of non-compliance with the obligation established in the first paragraph of this article have been detected.
Article 7. Denominations of Banknotes to be delivered to the public
Credit Institutions shall observe the instructions issued by the Bank of Mexico, so that their ATMs dispense the denominations whose greater circulation they consider convenient to satisfy public needs, in the locations that the Bank of Mexico considers most convenient. The location of said ATMs shall be informed in writing, when the Bank of Mexico so requests.
Article 8. Information Requirements
Credit Institutions shall provide the Bank of Mexico with the information indicated in this Circular, adhering to the periodicity, formats, places, schedules, and other requirements established by it.
Article 9. No charging of commissions
Credit Institutions may not charge commissions for the services indicated in this Chapter.
Article 10. Pieces granted on loan
Credit Institutions shall comply with the obligations referred to in Title III, Chapter XV, of this Circular, relative to the pieces that the Bank of Mexico grants them on loan to be able to carry out compatibility and functionality tests with these in their identification, processing, authentication, and cash selection equipment.
Article 11. Complaints and clarifications regarding Cash Operations or Cash Correspondency Services
Users who consider their rights affected by acts or omissions of employees in charge of attending to Deposits and Withdrawals of Banknotes at Correspondent offices, may bring this situation to the attention of the Bank of Mexico, via email to the account ope@banxico.org.mx, addressed to the Cash Programming Office of the Bank of Mexico.
Credit Institutions that consider their rights affected by acts or omissions of Users in the reception of Banknotes not Fit for Circulation and/or Metallic Coins not Fit for Circulation, may bring this situation to the attention of the Bank of Mexico, via email sent to the account crc@banxico.org.mx, addressed to the Regional Center Box.
CHAPTER II
REQUIREMENTS FOR USING THE CASH SERVICE
Article 12. Application to carry out Cash Operations
Credit Institutions that meet the requirements provided in the Cash Instruction may:
OFFICIAL GAZETTE Monday, March 24, 2025 a) Carry out Deposits and Withdrawals of Banknotes at the Bank of Mexico and at its Correspondents, and; b) Carry out Deposits and Withdrawals of Metallic Coins at the Bank of Mexico, or c) Request the shipment of Metallic Coins in Par Squares and/or Bank Squares indicated in Annex 3 of this Circular.
For the effects indicated in the previous paragraph, Credit Institutions shall present their application to the Bank of Mexico in the terms, formats, and schedules provided in the Cash Instruction.
Article 13. Registrations and deregistrations of Authorized Persons, as well as Banxico Squares and Par Squares
Users shall carry out their application for registration or deregistration of Authorized Persons and of the squares indicated in Annexes 2 and 3 of this Circular, in accordance with what is established in the Cash Instruction.
The Bank of Mexico will inform if the application was accepted or denied to the corresponding Credit Institution, within fifteen Banking Business Days following the receipt of the application and the complete documentation prepared according to what is indicated in the Cash Instruction.
If the application is accepted, the Bank of Mexico will indicate in the resolution the date from which it will take effect. In the case of registration or deregistration of Authorized Persons, it will take effect within fifteen Banking Business Days following the one in which the Bank of Mexico has received the respective documentation, as determined by the Bank of Mexico in its resolution, provided that the application is complete and meets all requirements established in the Cash Instruction, or on a later date when the User so expressly requests.
Article 14. Registrations and deregistrations of Authorized Persons and Designated Personnel
Authorized Persons shall register Authorized Persons who will authorize and attend to any matters related to Cash Operations, according to what is indicated in the Cash Instruction.
Likewise, Users in Banxico Squares or Par Squares shall certify before the Bank of Mexico or before the Correspondent, as applicable, according to what is indicated in the Cash Instruction, the persons who may physically carry out Deposits and Withdrawals of Banknotes in Banxico Branches and Correspondents, and of Metallic Coins only in the former.
Article 15. Services provided by E.T.V.s
Users in Banxico Squares or Par Squares may use, with prior written notice to the Bank of Mexico or to the Correspondent Administrator, respectively, their own transports or those of E.T.V.s, whose Vehicles and Operators shall be registered following in the relevant aspects the procedure indicated to them by the Bank of Mexico or the Correspondent Administrator.
For the correct fulfillment of the obligations resulting from this Circular and the Cash Instruction, Users shall include in the contracts they enter into with E.T.V.s the clauses relative to information security, security, and monetary circulation, in accordance with Annex 17 of this Circular. The Bank of Mexico may carry out reviews to verify compliance with the obligations established in Annex 17 of this Circular.
Article 16. Charges or credits in the Single Account
The Bank of Mexico will charge or credit in the Single Account the amount of the Cash Operations that Users carry out, in accordance with Chapter XIII, Title III. Likewise, it will charge in the Single Account of Credit Institutions the amount of administrative expenses and sanctions that correspond, according to what is established in Chapter XIII, Title III of this Circular.
Article 17. Designation of Correspondent
Users who operate in Par Squares in which there is more than one Correspondent, will go to carry out their Cash Operations with the one that the Bank of Mexico determines. Eventually, they may go with another when the Bank of Mexico itself communicates this directly or through the Correspondent they have designated.
Article 18. Delivery of formats to carry out Deposits and Withdrawals of Banknotes or Metallic Coins
Monday, March 24, 2025 OFFICIAL GAZETTE
At the time of carrying out Deposits or Withdrawals subject to Cash Operations, Users will deliver two printed copies in letter size of the formats corresponding to the operations obtained from SIBUC. The original will be destined for the Bank of Mexico or the Correspondent and the copy may be kept by the User.
Article 19. Contingency situations
In the event that the Bank of Mexico indicates to Users that operations will be carried out in contingency mode, Cash Operations will be carried out in accordance with the procedure indicated for this purpose in the Cash Instruction.
Article 20. Application for the establishment of a Correspondent
The establishment of a Correspondent may be requested by a Credit Institution interested in providing the Cash Correspondency Service, or by Users, directing their request to the Bank of Mexico, in the terms established for this purpose in the Cash Instruction.
Article 21. Entry, stay, and exit of Authorized Persons, in the facilities of the Bank of Mexico
Designated Personnel to carry out Cash Operations, as well as Vehicle Operators who have access to Banxico Branches and the area where Cash Operations are carried out, shall observe at all times the security requirements provided in the Cash Instruction.
In all cases, Users will be responsible before the Bank of Mexico for the acts carried out or omissions incurred by Designated Personnel or Operators with regard to the Cash Operations they carry out in the facilities of the Bank of Mexico itself. In case of non-compliance with what is established here, the attention of Cash Operations may be denied to said personnel and, if applicable, they will assume the compensation for damages and losses caused to persons, equipment, and/or facilities.
TITLE III
OF THE PROVISIONS FOR THE RECEIPT, DELIVERY, LOADING, AND CUSTODY OF VALUES
Article 22. Requirements and Obligations regarding security
Users who require carrying out Cash Operations in Banxico Branches shall attend to what is provided in the Cash Instruction regarding the registration requirements of Designated Personnel, Operators, and Vehicles, delivery and updating of the information requested by the Bank of Mexico, as well as security obligations, and entry and exit procedures of Banxico facilities.
Additionally, Designated Personnel and Operators shall carry the credential assigned by the Security Directorate. In case of loss, the User shall notify it by means of a written letter addressed to the same Directorate and cover the cost of its replacement in the account that the Bank of Mexico itself will inform them of, according to what is provided in the Cash Instruction.
On their part, at Correspondents, they shall register in the AUDI the registration of Designated Personnel, and associate them with the corresponding groups of the AUDI and SIBUC, as well as request the registration of Operators and Vehicles, delivering to the Correspondents the formats established in the Cash Instruction.
Article 23. Renewal of registration procedure
Users in Banxico Squares shall renew every five years the information of all Designated Personnel, Operators, and Vehicles, or whenever the Bank of Mexico so requires. Likewise, they shall inform the Security Directorate of the Bank of Mexico of the registrations and deregistrations of Designated Personnel, Operators, and Vehicles, as well as renewals according to what is provided in the Cash Instruction.
Article 24. Suspension of entry authorizations
The entry authorizations of Designated Personnel, Operators, and Vehicles registered in the database kept for this purpose by the Bank of Mexico, will be automatically suspended when they do not comply with what is established in the previous article.
In the event that Users require reactivating the suspended authorizations, they shall request it from the Bank of Mexico according to what is established in the Cash Instruction.
The Bank of Mexico may at any time revoke the entry authorizations to its facilities granted to Designated Personnel, Operators, and Vehicles, which it will make known to the corresponding User.
OFFICIAL GAZETTE Monday, March 24, 2025
CHAPTER I
ON THE CASH CORRESPONDENCY SERVICE
Article 25. Application by Users for the establishment of a Correspondent
Users with Bank Branches in a Bank Square may request from the Bank of Mexico their authorization for one of them to carry out the provision of the Cash Correspondency Service. To this effect, they shall attend to what is established in the Cash Instruction and attach the documentation indicated in said Cash Instruction so that the Bank of Mexico has sufficient elements to analyze the corresponding petition.
Article 26. Celebration of contract to provide Cash Correspondency Services
In the event that the Bank of Mexico authorizes a Credit Institution to provide the Cash Correspondency Services in a Bank Square or Par Square, and that this does not have a contract with the Bank of Mexico, such Credit Institution shall celebrate a contract with the Bank of Mexico itself for the provision of said services.
To celebrate the contract indicated in this article, the Credit Institution authorized to provide the Cash Correspondency Services shall provide to the Bank of Mexico, through the Directorate of Programming and Distribution of Cash, the name of the persons who intend to sign it, attaching a simple copy of their official identifications and a certified and simple copy of the public deed in which the granting of powers to exercise acts of domain to such persons is recorded. The referred documentation shall be delivered with, at least, twenty banking business days in advance of the date on which they intend to start the provision of the service.
The Directorate of Programming and Distribution of Cash will inform Users about the new installations, with at least ten Banking Business Days in advance of the start of operations in these.
Article 27. Opening of a new Correspondent
I. By request of Users:
In the event that the Bank of Mexico accepts the applications for Cash Correspondency Services sent according to the procedure described in article 25 of this Circular, it will request from the Administrator of the Correspondent to make available to the Bank of Mexico at the facilities indicated by the Administrator of the Correspondent, the work project of the installations where they intend to provide the Cash Correspondency Service or, if applicable, the construction plans of said installations.
The Bank of Mexico will send comments on the work project or on the construction plans no later than twenty Banking Business Days after they have been made available to the Bank of Mexico. Once it has the approval of the Bank of Mexico, the Administrator of the Correspondent may start the work, if applicable, and shall send a complementary communication to the application, signed electronically by an Authorized Person of the Administrator of the Correspondent, to the email address corresponsales@banxico.org.mx, indicating the start date and the end date of the work.
The Administrator of the Correspondent shall inform by email to the address corresponsales@banxico.org.mx the moment when the work has concluded and indicate the date on which the new installations will be available.
The Bank of Mexico will verify in the following fifteen Banking Business Days after receipt of the referred email in the previous paragraph, that the Correspondent has the necessary infrastructure in the new installations, according to what is established in the Cash Correspondency Contract, the Correspondency Manual, and this Chapter, and will send to the Administrator of the Correspondent the corresponding ruling.
In the event that the end of the work is delayed, the Administrator of the Correspondent shall notify it immediately, and prior to the end date of the work informed to the Bank of Mexico, sending a communication revealing the new end date of the work, signed by an Authorized Person of the Administrator of the Correspondent and delivered physically to the Cash Programming Office, located at Legaria Boulevard number 691, Irrigation Neighborhood, Miguel Hidalgo Territorial Demarcation, postal code 11500, in Mexico City, or via email to the address ope@banxico.org.mx, subscribed with the electronic signature of an Authorized Person of the Administrator of the Correspondent.
II. By request of a Credit Institution:
In the event that the Bank of Mexico accepts the request of a Credit Institution to act as Administrator of the Correspondent in some Bank Square or Par Square, received according to the procedure
Monday, March 24, 2025 OFFICIAL GAZETTE described in Article 20 of this Circular, the same procedure indicated in the previous fraction I will be followed.
In the event that Banco de México authorizes the opening of the new Agency in any of the scenarios referred to in the preceding fractions, the corresponding modifications will be made to the previously celebrated Cash Agency contract between both parties, in the form and terms detailed therein. Likewise, the Directorate of Cash Programming and Distribution will inform Users about the new facilities, with at least ten Banking Business Days' advance notice prior to the start of operations in these.
Article 28. Change of address of an Agency in the same city
In the event that an Administrator of the Agency requires changing the address of an Agency in the same City, they must send their written request addressed to the Directorate of Cash Programming and Distribution of Banco de México and make available to Banco de México the construction project, if applicable, or the construction plans for the facilities indicated by the Administrator of the Agency. Such request must be signed by an Authorized Person of the Administrator of the Agency, and must be delivered physically to the Directorate of Cash Programming and Distribution, located at Calzada Legaria number 691, Colonia Irrigación, Miguel Hidalgo Territorial Demarcation, postal code 11500, in Mexico City, or to the email address corresponsales@banxico.org.mx; likewise, it must be subscribed with the electronic signature of an Authorized Person of the Administrator of the Agency. Banco de México will send comments on the construction project or construction plans no later than twenty Banking Business Days after the date on which the Administrator of the Agency has made the construction project or construction plans available to Banco de México. Once it has the approval of Banco de México, the Administrator of the Agency may begin the work, if applicable, and must send a complementary communication to the request, electronically signed by an Authorized Person of the Administrator of the Agency, to the email address corresponsales@banxico.org.mx, indicating the start date and the end date of the work. The Administrator of the Agency must inform via email to the address corresponsales@banxico.org.mx the moment when the work has been completed and indicate the date from which the new facilities will be available. Banco de México will verify within the following fifteen Banking Business Days after receipt of the aforementioned email, that the Agency has the necessary infrastructure in the new facilities, in accordance with what is established in the Cash Agency contract, the Agency Manual, and this Chapter, and will send the corresponding ruling to the Administrator of the Agency. In the event that the end of the work is delayed, the Administrator of the Agency must notify it immediately and prior to the informed end date of the work to Banco de México, sending a communication disclosing the new end date of the work, signed by an Authorized Person of the Administrator of the Agency and delivered physically to the Cash Programming Office, located at Calzada Legaria number 691, Colonia Irrigación, Miguel Hidalgo Territorial Demarcation, postal code 11500, in Mexico City, or via email to the address ope@banxico.org.mx, subscribed with the electronic signature of an Authorized Person of the Administrator of the Agency. In the event that Banco de México authorizes the change of address, the corresponding modifications will be made to the previously celebrated Cash Agency contract between both parties, in the form and terms detailed therein, considering the
effective dates agreed upon with the Administrator of the Agency. Likewise, the Directorate of Cash Programming and Distribution will inform Users via email with at least ten Banking Business Days' advance notice prior to the start of operations in the new facilities, both the last Banking Business Day on which they will operate in the previous facilities, as well as the first Banking Business Day from which they will operate in the new facilities. With the aim of ensuring operational continuity in the distribution of Banknotes nationwide, Banco de México may authorize the change of address without having concluded the review that the Agency has the necessary infrastructure in the new facilities, in accordance with what is established in the Cash Agency contract, the Agency Manual, and this Chapter. For these purposes, the Directorate of Cash Programming and Distribution will send a communication by email to the
OFFICIAL GAZETTE Monday, March 24, 2025
Administrator of the Agency informing about such situation. Notwithstanding the foregoing, Banco de México will conclude the aforementioned review and send the corresponding ruling to the Administrator of the Agency.
Article 29. User Service
The Administrator of the Agency that has received the corresponding authorization from Banco de México will be obliged to serve the Users corresponding to the City in question.
Article 30. Accreditation of Designated Personnel
The Personnel of the Agency must verify that the Designated Personnel is accredited in accordance with what is established in Article 14 of this Circular.
Article 31. Assignment of the Agency when there is more than one in the City
In the event that there are two or more Agencies in a City, Banco de México will inform the Administrators of the Agencies about the Users to which each one must attend.
Article 32. Authorization of Alternative Vault
The Administrator of the Agency may use an Alternative Vault temporarily. For this purpose, they must send a communication addressed to the Directorate of Cash Programming and Distribution, to request authorization, indicating the date on which its use is required, as well as the reasons originating the need for its use. Such request must be signed by an Authorized Person of the Administrator of the Agency and must be delivered physically to the Directorate of Cash Programming and Distribution, located at Calzada Legaria number 691, Colonia Irrigación, Miguel Hidalgo Territorial Demarcation, postal code 11500, in Mexico City, or to the email address corresponsales@banxico.org.mx, subscribed with the electronic signature of an Authorized Person of the Administrator of the Agency. Banco de México will resolve to accept or reject the request in question no later than the next Banking Business Day after receiving it and will inform, if applicable, the Administrator of the Agency of the actions they must take consequently. Likewise, the Administrator of the Agency that has made the request for the use of the Alternative Vault must notify Banco de México of the end date of its use to the email address corresponsales@banxico.org.mx. Without prejudice to the foregoing, in the event that Banco de México determines it, with the aim of ensuring operational continuity in the distribution of Banknotes nationwide, it may instruct the Administrator of the Agency to use the Alternative Vault temporarily in one of the Agencies, indicating the date on which it is required to have it enabled, for which it will send via email a communication addressed to the Administrator of the Agency with such request. Once Banco de México determines the end date of the use of the Alternative Vault, it will notify it via email to the Administrator of the Agency. The Administrator of the Agency will respond via email to the address corresponsales@banxico.org.mx, no later than the day following that on which they received the request from Banco de México, confirming the feasibility of using the Alternative Vault on the requested date. In any case, the Personnel of the Agencies that make use of the Alternative Vault must report via email to the address ope@banxico.org.mx the movements made to and from the Alternative Vault at the moment they are carried out, as well as the information required in accordance with what is described in the Agency Manual, at the close of each Banking Business Day or when Banco de México so requests them in terms of the formats established in the Agency Manual.
Article 33. Obligations of the Administrators of the Agencies
Without prejudice to the other obligations that this Circular establishes for the Administrators of the Agencies, they must observe the following:
I. Attention of Operations from Alternative Vault. In the event of needing to attend Cash Operations or Remittances from the Alternative Vault, the Administrator of the Agency must request authorization from Banco de México, through the Subdirectorate of Cash Programming and Follow-up of Cash Operations, via email to the address corresponsales@banxico.org.mx, except in the case where Banco de México has requested them to attend said operations from the Alternative Vault.
II. Registration of Agency Personnel. Register in the AUDI the names, keys, passwords, Federal Taxpayer Registry (RFC), email addresses, autographic signatures, and valid certificates of the Personnel of the Agency. This registry must be carried out by an Authorized Person of the Administrator of the Agency each time it is necessary to register new Personnel of the Agency or update any data thereof.
On the dismissal of the Personnel of the Agency, they must carry it out in the AUDI on the Banking Business Day on which it is to take effect.
III. Send the "Agency Personnel Registration" form, prepared in accordance with the corresponding model provided in the Agency Manual, to the Cash Programming Office of Banco de México, by which they notify the list of Personnel of the Agency with, at least, ten Banking Business Days' advance notice to the date on which it is to take effect.
Such form must be signed by an Authorized Person of the Administrator of the Agency and delivered physically to the Cash Programming Office, located at Calzada Legaria number 691, Colonia Irrigación, Miguel Hidalgo Territorial Demarcation, postal code 11500, in Mexico City, or via email to the address ope@banxico.org.mx, subscribed with the electronic signature of an Authorized Person of the Administrator of the Agency. In the event that there is any update to the Personnel of the Agency, they must proceed in accordance with the indications in the preceding paragraphs of this article. In the event that the Administrator of the Agency needs to register or update the list of Personnel of the Agency in a period shorter than that indicated in the first paragraph of this fraction, they must inform of such situation via email to the address ope@banxico.org.mx, including a justification of the reasons motivating their request. If Banco de México determines that the request is feasible, the provisions in the following paragraph will apply. Once that, in the judgment of Banco de México, the Administrator of the Agency has complied with the requirements indicated in the preceding paragraphs, the Cash Programming Office will carry out the assignment of permissions in the SIBUC for the Personnel of the Agency, on the day it is to take effect.
IV. Confidentiality of Cash Agency Services. Ensure that information related to operations and processes, Inventory, as well as that contained in the Agency Manual and the respective contract for the provision of Cash Agency Services, are known only by the personnel whose functions warrant it.
V. Dual control in the handling of Inventory. Implement processes for the handling of Inventory in which it is established that the operation of this is carried out at all times with the participation of two persons who have been registered as Personnel of the Agency in terms of this article.
VI. Entry of personnel into Agency facilities. Implement processes by which full identification of persons entering the Agency facilities is carried out, in accordance with what is specified in the Agency Manual and in the contract for the provision of Cash Agency Services.
VII. Entry of vehicles into Agency facilities. Implement processes by which it is verified that the vehicles of T.V.S. (Transport Vehicles) entering the Agency facilities are registered in terms of Article 15 of this Circular.
VIII. Additional instructions. Observe at all times the additional instructions that Banco de México has communicated to the Administrators of the Agencies via email, regarding packaging elements, control, and registration in the SIBUC, of the Banknotes under their custody.
IX. Comply with the security measures established by Banco de México in the Cash Agency contract and in the Agency Manual.
Article 34. Obligations of the Personnel of the Agencies
Without prejudice to the other obligations that this Circular establishes for the Personnel of the Agencies, they must observe the following:
Treatment of Inventory
I. Preserve the Inventory, within the Vault or Alternative Vault, properly separated and identified by denomination and physical condition.
II. Keep identified and separated from Banknotes, the Inventory located in the Counting Area for its review, recount, or verification, in terms of what is established in the Agency Manual.
III. Maintain a record of the exits of Inventory from the Vault for transfer to the Counting Area, as well as that transferred to the Alternative Vault and vice versa, using the corresponding format established in the Agency Manual.
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Registration of entry of personnel into the Vault
IV. Maintain for two years the record of persons entering the Vault or, if applicable, the Alternative Vault, in which it is noted, at least, the day, hour, name, and signature of the person entering.
Cash Agency Services
V. Comply with the schedules established for the attention of Withdrawals and Deposits carried out by Users, as well as those provided in the contracts that said Administrators of the Agencies celebrate with Banco de México for the provision of Cash Agency Services.
VI. Attend Deposits and Withdrawals of Banknotes in accordance with records in the SIBUC and verify that Deposit or Withdrawal slips coincide with said record.
VII. Retain Valueless Banknotes that are detected in User Banknote Deposits, in accordance with what is described in Articles 61, 62, and 63 of this Circular, and proceed in accordance with what is indicated in the Agency Manual.
VIII. Receive Valueless Banknotes delivered by Users, in accordance with what is described in the Cash Instruction, and proceed in accordance with what is indicated in the Agency Manual.
IX. Carry out the registration of Cash Agency Services in the SIBUC in accordance with the operating procedures established in the Agency Manual.
X. Prepare Annexes of the Agency Manual and concentration receipts, related to Remittances, Deposits, Withdrawals, Alternative Vault, and Counting Area in accordance with what is established in the Agency Manual.
XI. Preserve for a period of, at least, seven years, counted from their generation, the Annexes of the Agency Manual related to Cash Agency Services, remittance receipts, and documents related to Deposits and Withdrawals of Banknotes and review minutes in matter of Cash Agency, and provide them to Banco de México when this so requires, in conformity with what is established in Article 45 of this Circular and the Agency Manual.
Article 35. Request to perform maintenance service or remodeling work at the Agency that does not require suspension of Cash Agency Services
In the event that an Administrator of the Agency requires performing preventive and corrective maintenance services in areas designated for storage or manipulation of Inventory that do not require suspension of Cash Agency Services, but that may be required simultaneously with the manipulation of cash by Personnel of the Agency to carry out their operations, they must inform it via email to the Subdirectorate of Cash Programming and Follow-up of Cash Operations of Banco de México, to the address corresponsales@banxico.org.mx, indicating the date on which they require carrying out the services. In the event of needing to carry out remodeling works in areas designated for storage or manipulation of Inventory that do not require suspension of Cash Agency Services, but that may be required simultaneously with the manipulation of cash by Personnel of the Agency to carry out their operations, the Administrator of the Agency must send a communication addressed to the Directorate of Cash Programming and Distribution of Banco de México, in which they describe the modifications they will carry out. If applicable, the Administrator of the Agency will make available to Banco de México the construction project or construction plans for the facilities indicated by the Administrator of the Agency. The requests referred to in the preceding paragraphs must be carried out in accordance with the terms provided in the Agency Manual and in the Cash Agency contract.
Article 36. Request to carry out remodeling works in areas designated for handling Inventory that implies temporary suspension of Cash Agency Services
In the event that the Administrator of the Agency requires carrying out remodeling works in some Agency, in areas designated for handling Inventory that imply suspension of Cash Agency Services, the Administrator of the Agency must send a communication addressed to the Directorate of Cash Programming and Distribution of Banco de México, in which they describe the modifications they will carry out. If applicable, the Administrator of the Agency will make available to Banco de México the construction project or construction plans.
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The foregoing in accordance with the terms set forth in the Correspondent Manual and the Cash Correspondency Contract.
In order to ensure operational continuity in the distribution of banknotes nationwide, the Bank of Mexico may authorize the resumption of operations at the Correspondent without having completed the review of the facilities resulting from the remodeling. For this purpose, the Cash Programming and Distribution Directorate will send an email communication to the Correspondent Administrator informing them of such situation. Notwithstanding the foregoing, the Bank of Mexico will conclude the aforementioned review and send the corresponding ruling to the Correspondent Administrator, in accordance with what is established in the Correspondent Manual.
Article 37. Suspension of the Cash Correspondency Service due to Force Majeure
In the event that, due to force majeure or fortuitous event, a Correspondent must temporarily suspend the Cash Correspondency Service, the Correspondent Administrator must inform such situation via email to the address corresponsales@banxico.org.mx, as soon as the causes that motivated the aforementioned suspension allow.
Additionally, they must notify the Users about the temporary suspension of the Cash Correspondency Service, as soon as possible, and must inform them of the time from which the Cash Correspondency Services have been restored.
Article 38. Permanent closure of facilities where the Cash Correspondency Service is provided
In the case of permanent closure of facilities where the Cash Correspondency Service is provided, the Correspondent Administrator must send a written notice addressed to the Cash Programming and Distribution Directorate, at least fifty (50) Banking Business Days in advance of the actions they intend to carry out, as stated in the contract for the provision of Cash Correspondency Services. Such written notice must be signed by an Authorized Person of the Correspondent Administrator, and must be delivered physically to the Cash Programming and Distribution Directorate, located at Legaria Avenue number 691, Irrigation Neighborhood, Miguel Hidalgo Territorial Demarcation, postal code 11500, in Mexico City, or to the email address corresponsales@banxico.org.mx, signed with the electronic signature of an Authorized Person of the Correspondent Administrator.
The Cash Programming and Distribution Directorate of the Bank of Mexico will coordinate with the Correspondent Administrator to establish the last Banking Business Day for the attention of Banknote Deposits and Withdrawals, as well as the definitive closure date of the Correspondent.
The Cash Programming and Distribution Directorate of the Bank of Mexico will inform via email the User Banks at least ten (10) Banking Business Days in advance of the last day that the Correspondent Staff will attend Banknote Deposits and Withdrawals regarding the permanent closure thereof.
Article 39. Inventory Management
The Staff of the Correspondents must comply with what is indicated in the Correspondent Manual regarding the management of the Inventory.
Article 40. Attention to Banknote Deposits
The Staff of the Correspondents must receive the Banknote Deposits from their Users, in accordance with what is established in Chapter III, Title III, of this Circular. To this end, they must accept or reject the Deposit requests from the Users in the SIBUC, in terms of what is indicated in the Correspondent Manual.
The Staff of the Correspondents must carry out the verification of the Banknote Deposits from their Users within the Counting Area, in accordance with what is indicated in the SIBUC, in accordance with what is established in Article 61 of this Circular.
Article 41. Attention to Banknote Withdrawals
The Staff of the Correspondents must attend to the Banknote Withdrawal requests from their Users, in accordance with what is stated in Chapter II, Title III, of this Circular, as well as what is indicated in the Correspondent Manual.
The Staff of the Correspondents may only deliver to their Users Banknotes Fit for Circulation, except in the case of rejected Banknote Deposits, in which case they will deliver to the Users the rejected Banknotes, in the physical condition in which they were deposited.
Without prejudice to the foregoing, the Bank of Mexico, when it deems appropriate and in exceptional circumstances, through its Correspondents, may deliver Damaged Banknotes, during the term and with respect to the denominations and Types of Banknotes that the Bank of Mexico communicates, in the same packages in which they were received, in addition to the Banknotes indicated in the Cash Instruction.
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Article 42. Receipt of Banknote Remittances at Correspondents
The Staff of the Correspondents must, in accordance with what is indicated in the Correspondent Manual, physically receive the Banknote related to the Shipments, and register its receipt through the SIBUC, for which they must verify that the elements and packaging units comply with what is established in the Cash Instruction, are not broken or show signs of tampering, and that the Remittance coincides with what is registered by the Bank of Mexico in the SIBUC.
In the event that the Staff of the Correspondents detect that the Remittance does not coincide with the data that the Bank of Mexico made known to them through the SIBUC, or that the packaging units are broken, show signs of tampering, or do not comply with what is established in the Cash Instruction, they must proceed in accordance with what is established in the Correspondent Manual.
I. Verification of Remittances. Regarding Banknotes with packaging elements specific to the Bank of Mexico, the latter will not admit claims for alleged differences in their content.
If any difference in Banknotes in the content of the packages of other Users or Correspondents is detected, the Correspondent Staff will carry out what is indicated regarding this in the Correspondent Manual.
II. Other irregularities in the receipt of the Remittance. In case any irregularity other than those mentioned in the previous paragraph occurs, the Correspondent Staff must contact the Cash Programming Office, via email to ope@banxico.org.mx, to receive instructions once the particular situation has been analyzed.
Article 43. Banknote Concentrations
The Staff of the Correspondents must prepare the Banknote related to the Concentrations, deliver it, and register its exit through the SIBUC, in accordance with what is indicated in the Correspondent Manual.
If required, the Bank of Mexico may request the Correspondent Staff to process the Banknotes Fit for Circulation and Banknotes not Fit for Circulation prior to their Concentration. Such process must be carried out in the Counting Area.
The Bank of Mexico will verify that the Banknote related to the Concentrations complies with what is provided in this Circular, in the Correspondent Manual, and in the other provisions on Cash Operations or Cash Correspondency Operations that it issues.
In all cases, the Bank of Mexico may reject the Remittances in whole or in part when:
I. The Remittance does not comply with the packaging elements, according to what is stated in the Cash Instruction.
II. The Correspondent Staff has processed Banknotes received in Deposit, and these do not comply with what is established in the Cash Instruction.
III. The Banknote that makes up the Remittance does not correspond in amount and physical condition, according to what was requested by the Bank of Mexico.
In such situations, the Bank of Mexico will notify via email, within five (5) Banking Business Days following the receipt of the Remittance, to the Correspondent Administrator in question and will make the Banknotes available to them. Likewise, it will charge the Correspondent Administrator's Single Account with the amount of the expenses corresponding to freight and insurance related to the rejections, mentioned in Article 49 of this Chapter.
The Correspondent Administrator must withdraw the rejected Remittances from their Correspondents within a period not exceeding five (5) Banking Business Days, counted from the date of the notification carried out by the Bank of Mexico. To this effect, the Banknotes will be available to them at the respective Banxico Plaza.
In this case and when the rejected Banknote has been processed by the Correspondent Staff, the Bank of Mexico will not be obligated to pay the commission for the Banknote processing indicated in Article 50 of this Circular and the contract for the provision of Cash Correspondency Services.
Article 44. Shipments and Concentrations between Correspondents
In the event that the Bank of Mexico requires carrying out Shipments of Banknotes between Correspondents, they will proceed in accordance with the following:
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I. The Correspondent Staff that concentrates the Remittance must observe the procedures indicated in Article 43 of this Circular.
II. The Correspondent Staff that receives the Remittance must observe the procedures indicated in Article 42 of this Circular.
Article 45. Information that Correspondents must provide to the Bank of Mexico
The Correspondent Administrator must provide to the Bank of Mexico, through the Cash Programming Office, all the information and documentation requested from them regarding the Banknote Deposits and Withdrawals from their Users, as well as Remittances, in the form and deadlines that it indicates.
Article 46. Daily Information
The Staff of the Correspondents must keep the daily record in the SIBUC of the operations related to the management of the Inventory.
In the event that the SIBUC is not available, they must send via email to the address ope@banxico.org.mx the documentation provided in the Correspondent Manual.
Article 47. Expenses borne by the Bank of Mexico
The Bank of Mexico will cover the expenses corresponding to the transport and insurance for the transfer of the Remittances that it orders.
Article 48. Expenses borne by the Correspondent
The Administrators of the Correspondents will cover the expenses corresponding to the transport and insurance for the transfer of the Banknotes from their facilities to the Alternate Vault and vice versa, except when the reasons that motivated the transfer to the Alternate Vault are attributable to the Bank of Mexico.
The Administrators of the Correspondents must contract, at their own expense, an insurance that covers the risks to which the Inventory under their charge is exposed, whether in their own facilities or in the Alternate Vaults, regardless of the amounts that the Bank of Mexico decides to maintain in each Correspondent.
Article 49. Charges to the Correspondents
The Bank of Mexico will charge in the Single Account of the Administrators of the Correspondents the amounts resulting from the following concepts:
I. For Valueless Banknotes and shortages detected in the Concentrations of the Banknotes processed by the Staff of the Correspondents.
II. For the freight and insurance corresponding to the rejections of the Banknote involved in the Concentrations, in accordance with what is indicated in Article 43 of this Chapter.
III. For conventional penalties derived from the non-compliance with the obligations provided in the contract for the provision of Cash Correspondency Services, which the Bank of Mexico and the Correspondent Administrator celebrate for this effect.
IV. For the total or partial loss of the Inventory caused by any event.
The aforementioned charges will have the character of irrevocable while the contract for the provision of Cash Correspondency Services is in force, as they are a means to comply with the obligations assumed by the Correspondent Administrator.
Article 50. Credits to the Correspondents
The Bank of Mexico will credit, in the Single Account of the Administrators of the Correspondents, the amounts resulting from the surpluses detected in the Concentrations of the Banknotes processed by the Staff of the Correspondents.
The Bank of Mexico will make an electronic transfer to a checking account in favor of the respective Administrators of the Correspondents, using the SPEI, for the amounts resulting from the commissions established in the contract for the provision of Cash Correspondency Services, which the Bank of Mexico and the Correspondent Administrator in question celebrate for this effect, which contemplate the payments made by the Bank of Mexico, as well as the commission payments by the Users for the amounts indicated in numeral A, subsections a) and b), of Annex 13 of this Circular.
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In the event that the SPEI is not available, the Bank of Mexico may credit in the Single Account of the Administrators of the Correspondents the amounts resulting from the commissions established in the contract for the provision of Cash Correspondency Services.
The Administrators of the Correspondents may request clarifications and adjustments to the payments made by the Bank of Mexico through the SPEI, within the period indicated in Article 138, by sending an email to the address osoc@banxico.org.mx. The Bank of Mexico will review the request and, if approved, will apply the adjustment, and will inform via email the Correspondent Administrator once it has been applied.
In the event that the request is not valid, the reasons motivating the denial will be informed via email. The accounting of the aforementioned adjustments will in no case generate interest in favor of the Administrators of the Correspondents.
Article 51. Termination of the Cash Correspondency Service
The Bank of Mexico may terminate the Cash Correspondency Service in any Plaza at Par, when it deems appropriate. For this purpose, it will send, at least fifty (50) Banking Business Days in advance of the respective date, a communication addressed to the Correspondent Administrator.
Article 52. Inspection of the Cash Correspondency Service
The Bank of Mexico may carry out reviews at the Correspondents to verify compliance with the obligations established in this Circular, the contract for the provision of Cash Correspondency Services, and the Correspondent Manual. The foregoing, in the terms determined for this effect in the contract for the provision of Cash Correspondency Services itself.
CHAPTER II
BANKNOTE WITHDRAWALS
Article 53. Advance Banknote Withdrawals
The Bank of Mexico and the Correspondents will attend to the Advance Banknote Withdrawals carried out by the Users in terms of the procedure, formats, schedules, systems, and in accordance with the availability established for this effect in the Cash Instruction.
The Bank of Mexico and the Correspondents will refrain from attending those Advance Banknote Withdrawal requests that are not registered and authorized within the schedules indicated in the Cash Instruction, or that do not adjust to the terms and conditions established for this effect in said Cash Instruction.
Article 54. Urgent Banknote Withdrawals
The Users must carry out the Urgent Banknote Withdrawal on the same Banking Business Day of the request, in the denominations that the Bank of Mexico indicates, taking into consideration the days and schedules of attention of Cash Operations in Banxico Branches and Correspondents, which the Bank of Mexico and the Correspondents will fix in advance, by notifying the Users.
The number of Urgent Banknote Withdrawals that the Users may carry out in the year, without the need for approval in accordance with the Cash Instruction, will be up to 3% of the total number of Banknote Withdrawal events that they carried out in the immediate previous calendar year.
The Users will register their Urgent Banknote Withdrawal authorization request in the SIBUC in accordance with what is established for this effect in the Cash Instruction.
The Bank of Mexico will refrain from attending those Urgent Banknote Withdrawal requests that are not registered and authorized within the schedules indicated in the Cash Instruction, or that do not adjust to the terms and conditions established for this effect in said Cash Instruction.
The Bank of Mexico will charge in the Single Account of the Users the fee indicated in Article 115 of this Circular, for Urgent Banknote Withdrawals carried out in Banxico Branches, and the one indicated in Article 120 of this Circular for those carried out at Correspondents.
When the User has registered an Urgent Banknote Withdrawal at the request of the Bank of Mexico, the number of Urgent Withdrawals mentioned in the second paragraph of this article will be increased accordingly. In that case, the Bank of Mexico will exempt the charge of the fee indicated in Articles 115 and 120.
Article 55. Banknote Withdrawals not carried out
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The Users, when registering a Banknote Withdrawal request in the SIBUC and when it has been accepted by the Bank of Mexico or the Correspondent, will manifest their agreement that, in case of not withdrawing the Banknotes on the agreed day and time, the Bank of Mexico will credit the amount thereof to the Single Account of the User in question, on the Banking Business Day following the date on which the said Banknote Withdrawal should have been carried out.
Regarding Plaza at Par, the Users who do not carry out their Banknote Withdrawals are not exempt from paying the commissions indicated in Annex 13 of this Circular.
In those cases not attributable to the Users, the Bank of Mexico will credit the amount of the Banknote Withdrawals to the Single Account of the User in question, on the same day on which the said Withdrawal should have been carried out, provided that the User sends their request to the email distribucion@banxico.org.mx, with the corresponding justification. The Bank of Mexico will inform the User about the validity or not of their request via email.
In the event that the User does not send the corresponding justification, the Bank of Mexico will credit the amount of the corresponding Banknote Withdrawal in accordance with what is indicated in the first paragraph of this article.
Article 56. Frequency of Banknote Withdrawals
The Users may only carry out one Advance Banknote Withdrawal and one Urgent Banknote Withdrawal per Banking Business Day. However, they may not deposit Banknotes Fit for Circulation of the same denominations that they withdrew on the same Banking Business Day.
Article 57. Banknotes to be delivered to the Users
The Bank of Mexico will deliver to any User who goes to carry out Banknote Withdrawals from their Single Account, Banknotes with the packages indicated for this effect in the Cash Instruction.
As an exception to what is stated in this article, the Bank of Mexico may deliver Damaged Banknotes during the term and with respect to the denominations and Types of Banknotes that the Bank of Mexico communicates, in the same packages in which they were received, in addition to the Banknotes indicated in the Cash Instruction.
Article 58. Verification of Banknote Withdrawals
The Designated Staff who carries out Banknote Withdrawals, upon receiving them, must verify, in the presence of the responsible person of the Bank of Mexico or the Correspondent, as the case may be, the handling and packaging elements, as well as the total amount they contain, in accordance with what is detailed in the Cash Instruction.
Article 59. Differences in the Banknotes delivered to the Users
The Bank of Mexico will not admit claims for alleged differences in the content of the packaging units in the case of Banknotes with handling and packaging elements specific to the Bank of Mexico.
Regarding Banknotes with handling and packaging elements of other Users, if any difference in the content of the packaging units is detected, which said Users wish to document, the procedure to document differences established for this effect in the Cash Instruction must be attended.
The Bank of Mexico, in no case, will be responsible for the differences mentioned in the previous paragraph.
CHAPTER III
BANKNOTE DEPOSIT
Article 60. Procedure to carry out Banknote Deposits and deliveries of Valueless Banknotes
The Users who carry out Banknote Deposits at the Bank of Mexico or at the Correspondents must adhere to the procedures established for this effect in the Cash Instruction.
Those Credit Institutions that are not authorized to carry out Cash Operations must send the Damaged Banknotes, Fractional Banknotes with Value, Banknotes in the Process of Withdrawal, Demonetized Banknotes, Deformed Banknotes, and Contaminated Banknotes to the Banxico Branches or Correspondents, through any User. The indicated pieces must be delivered with the User's packaging elements, in accordance with what is established in the corresponding section of the Cash Instruction.
Regarding Valueless Banknotes, the Users will deliver them to the Bank of Mexico or to the Correspondents in accordance with what is established in the Cash Instruction.
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Credit Institutions that are not authorized to perform Cash Operations must deliver the Valueless Bill Fractions, Bills Marked with Messages, Bills Marked for Deterioration, or Specimens at the exchange window, located at Calzada Legaria No. 691, Colonia Irrigación, Miguel Hidalgo Territorial Demarcation, Postal Code 11500, Mexico City.
In extraordinary cases, Credit Institutions may request authorization from the Cash Programming and Distribution Directorate to deliver the pieces at the nearest Banxico Branch; for this, they must send the request to the email address crc@banxico.org.mx.
Article 61. Verification of Bill Deposits prior to their receipt
The personnel authorized by the Bank of Mexico or the Correspondents' Personnel will review that the Deposits comply with what is provided in the Cash Manual. In the event that any non-compliance with the requirements provided in the Cash Manual occurs, the Bill Deposit will be rejected.
In the event that Bills Marked with Messages, Valueless Bill Fractions, Specimens, or Bills Marked for Deterioration are detected, they will be retained without being credited to the respective Single Account; this situation will be noted in the corresponding administrative record drawn up in accordance with the Cash Manual, and action must be taken in accordance with what is indicated in Article 63.
In the event that Presumably Counterfeit Pieces or Altered Pieces are detected, the Correspondent must proceed in accordance with Annex 12, Section I. Correspondents. If the Bill Deposit is made at the Bank of Mexico, it will retain them without crediting them to the respective Single Account, for registration in the SAM, and will deliver the retention receipt with the SAM number to the User.
In the event that any denomination of the Bill Deposit is rejected, the corresponding administrative record will be generated, in accordance with the Cash Manual, in which the reasons for the rejection will be specified.
Article 62. Verification of Bill Deposits after their receipt
In the event that the Bank of Mexico rejects any denomination of the Bill Deposit, as well as in the previous article, it will make the administrative record and documentation available to the User by which the User is informed of the corresponding rejection, in accordance with the Cash Manual. Likewise, the Bank of Mexico or the Correspondent will make the Bills in question available to the Users.
The Users will proceed to authorize in the SIBUC the Withdrawal for rejection that the Bank of Mexico or the Correspondent has registered with them, and withdraw the Bills made available to them, in accordance with the procedure to carry out Bill Withdrawals. This cash will be charged to their Single Account on the date on which they were informed. The Bank of Mexico or the Correspondent may accept the corresponding operation, without requiring the User's authorization, in the event that the User has omitted to carry it out.
In the event that Bills Marked with Messages, Valueless Bill Fractions, Specimens, or Bills Marked for Deterioration are detected, they will be retained without being credited to the respective Single Account; this situation will be noted in the corresponding administrative record drawn up in accordance with the Cash Manual, and action must be taken in accordance with what is indicated in Article 63 of this Circular.
In the event that Presumably Counterfeit Pieces or Altered Pieces are detected, the Correspondent must proceed in accordance with Annex 12, Section I. Correspondents. If the Bill Deposit is made at the Bank of Mexico, it will retain them without crediting them to the respective Single Account, for registration in the SAM, and will deliver the retention receipt with the SAM number to the User.
Article 63. Valueless Bills, Presumably Counterfeit Pieces, Altered Pieces, or Specimens in Bill Deposits
Users must deliver the Bills from their Bill Deposits correctly classified; that is, free of Valueless Bills, Presumably Counterfeit Pieces, Altered Pieces, or Specimens. In the event that the Users had not detected these pieces and they have been included in their Bill Deposits, they will be retained, following in what is pertinent the procedure described in Article 61 for Valueless Bills or Specimens and in the Cash Manual, and in the case of Presumably Counterfeit Pieces or Altered Pieces, the Correspondent must proceed in accordance with Annex 12, Section I. Correspondents.
If the Deposit is made at the Bank of Mexico, it will retain the Presumably Counterfeit Pieces or Altered Pieces without crediting them to the respective Single Account, for registration in the SAM, and will deliver to the User the retention receipt with the SAM number.
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Additionally, an administrative record of Presumably Counterfeit Piece or Altered Piece will be generated in accordance with what is provided in the Cash Manual, and:
I. For Deposits in Banxico Plazas, the nominal value of the Bills will be charged to the respective Single Account, in the event that the Deposit has been accepted.
II. For Deposits at Correspondents, the Presumably Counterfeit Pieces or Altered Pieces retained will be remitted by the User to the Bank of Mexico, accompanied by a copy of the administrative record.
III. In the case of Valueless Bill Fractions, Bills Marked with Messages, Bills Marked for Deterioration, or Specimens, they will be remitted by the Correspondent to the Bank of Mexico, accompanied by a copy of the administrative record, in accordance with what is indicated in the Correspondency Manual.
Additionally, Users must replace with the Correspondent the retained pieces with authentic pieces of the same Type of Bill, physical condition, and denomination, in order for the packaging units to always be complete.
Article 64. Accounting for differences detected in Bill Deposits
In the event that the Bank of Mexico, when verifying the Bills deposited by Users, detects any difference between the content of the packaging units and the total amount indicated on the Identification Labels or in the corresponding forms, the respective charge or credit will be made in the Single Account, and action will be taken in accordance with what is indicated in Articles 65 and 66.
Article 65. Differences detected in Bill Deposits at Banxico Branches
The Bank of Mexico will prepare, when the difference is detected in a sampling verification, an administrative record in accordance with what is provided in the Cash Manual.
If the difference is detected after the receipt and acceptance of the Bill Deposits, the respective charge or credit will be made in the User's Single Account, to whom the difference was detected.
When a User has doubts regarding the differences that the Bank of Mexico has applied to them, they may request information from it in accordance with what is indicated in Articles 132 and 133. The Bank of Mexico, considering the particularities of each case, may provide the elements it considers may clarify what is appropriate.
Article 66. Differences detected in Bill Deposits at Correspondents
The Correspondents and the Users who have them assigned will clarify and resolve the differences that result from recounting Bills at the time of verification, as well as in the post-verification process.
In the event that Users so require, the Correspondents must make available to them the means of proof they have, in which the existence of such differences can be verified, carrying out the procedure to document differences, established for this purpose in the Cash Manual.
CHAPTER IV
WITHDRAWAL OF BILLS FROM CIRCULATION
Article 67. Demonetized Bills
Demonetized Bills will continue to be accepted in Bill Deposits at the Bank of Mexico and at Correspondents in accordance with the Cash Manual.
Article 68. Bills in the Process of Withdrawal
Users must deposit all Bills in the Process of Withdrawal that they receive as a result of their operations and services, at the Bank of Mexico or at its Correspondents, subject to what is established in this Circular, grouping them in accordance with the classification established in the Cash Manual, but without the need to separate them by their degree of deterioration into Bills Suitable for Circulation or Deteriorated Bills. In any case, they must deposit them at the Bank of Mexico as Bills Not Suitable for Circulation.
Those Credit Institutions not authorized to perform Cash Operations must send the Bills in the Process of Withdrawal to the Banxico Branches and/or Correspondents through any User. The aforementioned Bills must be delivered with the User's packaging elements, in accordance with what is mentioned in this Chapter.
Without prejudice to the foregoing, the Bills referred to in this article will continue to retain the liberatory power conferred by Article 4 of the Monetary Law of the United Mexican States.
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Article 69. Withdrawal of Bills in the Process of Withdrawal and Demonetized from circulation
Credit Institutions must refrain from making the aforementioned Demonetized and Process of Withdrawal Bills available to the public.
CHAPTER V
WITHDRAWAL AT BANXICO BRANCHES AND SEND-OUT OF METALLIC COINS TO PAR PLAZAS AND BANKING PLAZAS
Article 70. Procedure for the Withdrawal of Metallic Coins at Banxico Branches and Send-out of Metallic Coins to Par Plazas and Banking Plazas
Withdrawals at Banxico Branches and send-outs of Metallic Coins to Par Plazas and Banking Plazas will be carried out in accordance with the procedure, formats, schedules, and systems established for this purpose in the Cash Manual, as well as Article 73 for the case of send-outs of Metallic Coins to Par Plazas and Banking Plazas, and will be attended in accordance with the availability indicated in the aforementioned Cash Manual.
Those requests that are not registered and authorized within the days and schedules indicated or that do not adjust to the terms and conditions established for this purpose in the Cash Manual will not be attended.
Article 71. Withdrawals of Metallic Coins not made at Banxico Branches
Users, when registering a request for Withdrawal of Metallic Coins in the SIBUC, and upon having been authorized by the Bank of Mexico, accept that, in the event that they do not withdraw the Metallic Coins at the Banxico Branch, on the Banking Business Day and the agreed schedule, the Bank of Mexico will credit the amount thereof to the Single Account of the User in question, on the Banking Business Day following the date on which the said Withdrawal should have been made.
Article 72. Frequency of Withdrawals of Metallic Coins at Banxico Branches
Users may make one request for Withdrawal of Metallic Coins per week, at Banxico Branches.
Article 73. Request for send-out of Metallic Coins to Par Plazas and Banking Plazas
Users will request from the Bank of Mexico the send-out of Metallic Coins to Par Plazas and Banking Plazas that they require in the terms provided in the Cash Manual and with the periodicity indicated in said instrument.
The Bank of Mexico may confirm, adjust, or reject the User's request for Metallic Coins, in accordance with what is provided in the Cash Manual, in the available denominations, communicating this circumstance to them in due course.
The requests for Metallic Coins in Par Plazas and Banking Plazas referred to in this article imply the consent to be obligated to pay the Bank of Mexico the amount corresponding to the costs of the transport of the Metallic Coins of said request, in accordance with what is established in Article 119 of this Circular.
Article 74. Receipt of Metallic Coins in Par Plazas and Banking Plazas
Users must register the receipt of Metallic Coins in Par Plazas and Banking Plazas in the SIBUC, no later than the next Banking Business Day on which they are delivered to them. Once the receipt has been made, the Bank of Mexico will charge the amount of the Metallic Coins sent to the User's Single Account. In the event that the Bank of Mexico has evidence that the Metallic Coins were delivered and the Users have not carried out the receipt registration, the Bank of Mexico may register the receipt and charge the amount of the Metallic Coins sent to the User's Single Account.
Article 75. Metallic Coins not received by Users in Par Plazas and Banking Plazas
Users, by simply sending the request for Metallic Coins, in accordance with the Cash Manual, will be accepting the fact that for any cause attributable to said Users, the respective Metallic Coins cannot be delivered to them in Par Plazas and Banking Plazas, a charge equivalent to ten times the daily value of the current Unit of Measure and Update, plus the proportional part of the cost of freight and insurance, will be made to their respective Single Account, for the administrative expenses incurred by the Bank of Mexico in not being able to deliver the reference Metallic Coins.
Article 76. Metallic Coins that will be delivered to Users
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The Bank of Mexico may deliver to any User who comes to carry out the Withdrawals of Metallic Coins or who has requested the send-out of Metallic Coins in Par Plazas and Banking Plazas, in accordance with what is indicated in the Cash Manual.
Article 77. Verification of Metallic Coins delivered
In the case of Metallic Coin Withdrawals that are carried out at Banxico Branches, the Personnel Designated to withdraw them, upon receiving them, must verify, in the presence of the Bank of Mexico manager, the handling and packaging elements, in accordance with what is detailed in the Cash Manual.
For the case of deliveries that are made in Par Plazas and Banking Plazas indicated in Annex 3 of this Circular, the User's personnel or the E.T.V. located at the address that the User indicated for the receipt of the Metallic Coin, will verify in the presence of the delivery manager that the handling and packaging elements indicated in the Cash Manual are intact and without signs of violation, in accordance with what is detailed in said manual.
Article 78. Differences in the Metallic Coins delivered
In the case of Bags with Metallic Coins with handling and packaging elements belonging to the Bank of Mexico or the Casa de Moneda de México, no claims for supposed differences in the content of said Bags will be admitted.
Regarding Bags with Metallic Coins with handling and packaging elements from other Users, if any difference is detected between the content of the Bags and the total amount indicated on the corresponding Identification Label, the procedure to document differences established for this purpose in the Cash Manual must be followed.
The Bank of Mexico, in no case, will be responsible for the differences mentioned in the previous paragraph.
CHAPTER VI
DEPOSIT OF METALLIC COINS
Article 79. Deposit of Metallic Coins in circulation
Users authorized to make Metallic Coin Deposits must adhere to the procedures established for this purpose in the Cash Manual.
Incomplete Metallic Coins, Metallic Coins Not Suitable for Circulation, as well as Illegible Metallic Coins cannot be delivered to the public and must be deposited at the Bank of Mexico in accordance with what is established in the Cash Manual.
Those Credit Institutions that are not authorized to perform Cash Operations must send the Metallic Coins Not Suitable for Circulation to the Banxico Branches through any User. The aforementioned Coins must be delivered with the User's packaging elements.
In the case of Illegible Metallic Coins and Incomplete Metallic Coins in the possession of Credit Institutions that are not authorized to perform Cash Operations, they must deliver them at the exchange window located at: Calzada Legaria No. 691, Colonia Irrigación, Miguel Hidalgo Territorial Demarcation, Postal Code 11500, Mexico City.
In extraordinary cases, Credit Institutions may request authorization from the Cash Programming and Distribution Directorate to deliver the pieces mentioned in the previous paragraph at the nearest Banxico branch; for this, they must send the request to the email address crc@banxico.org.mx.
Article 80. Verification of Metallic Coin Deposits and sampling prior to receipt
The personnel authorized by the Bank of Mexico will verify that the Metallic Coin Deposits comply with what is provided in the Cash Manual.
In the event that Presumably Counterfeit Pieces or Altered Pieces are detected, they will be retained without being credited to the respective Single Account, following in what is pertinent the procedure described for this type of piece in Chapter IX, Title III, of this Circular, noting this circumstance in the corresponding administrative record that will be generated in accordance with what is indicated in the Cash Manual.
In the event that, as a result of the sampling verification of a Metallic Coin Deposit, prior to its receipt, it is rejected in whole or in part, the corresponding administrative record will be prepared, in accordance with the Cash Manual, in which the circumstances that cause the rejection will be recorded. In the event that Valueless Metallic Coin is detected, it will be retained without being credited to the Single
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Account, registering this situation in the corresponding administrative record, in accordance with what is established in the Cash Manual.
Article 81. Sampling after receipt
In the event that, as a result of the sampling verification of a Metallic Coin Deposit, after its receipt, any difference in its content is detected, the respective amount will be charged or credited to the Single Account of the corresponding User. Regarding shortages, the Bank of Mexico may reject the Metallic Coin Deposit in whole or in part, in accordance with what is mentioned in the Cash Manual. In the event that Valueless Metallic Coins are detected, they will be retained and charged to the respective Single Account, registering this situation in the corresponding administrative record, in accordance with what is established in the Cash Manual.
In the event of total or partial rejection of the Metallic Coin Deposit, the corresponding administrative record will be prepared, in accordance with what is established in the Cash Manual, observing, in what is pertinent, the procedure described in Article 80, notifying them of the reasons for the rejection and making the Metallic Coins in question available to them and indicating the date on which they must carry out the Withdrawal.
Users must register in the SIBUC the Withdrawal of Metallic Coins on the date that the Bank of Mexico indicates to them. The Withdrawal of Metallic Coins will be carried out applying what is described in Chapter V, Title III, of this Circular. In the event that the User does not appear on the indicated date to carry out the Withdrawal of Metallic Coins, they accept that the Bank of Mexico charge the amount of the Withdrawal to their Single Account on the date indicated to the User themselves to carry out the Withdrawal of Metallic Coins, and must register again in the SIBUC the Withdrawal of said Metallic Coins, prior agreement with the Bank of Mexico.
In the event that Presumably Counterfeit Pieces or Altered Pieces are detected, they will be retained, following in what is pertinent the procedure described for this type of piece in Chapter IX, Title III, of this Circular, and the Bank of Mexico will charge, to the respective Single Account, the corresponding amount.
Article 82. Accounting for differences
In the event that the Bank of Mexico, when verifying the Metallic Coins deposited by Users, detects any difference between the content of the Bags and the total amount indicated on the Identification Labels or in the corresponding forms, it will make the respective charge or credit to the Single Account.
In the event that Presumably Counterfeit Pieces or Altered Pieces are detected, they will be retained without being credited, or in the event that the deposit amount has already been credited to the Single Account, registering the charge in the respective Single Account, following in what is pertinent the procedure described for this type of piece in Chapter IX, Title III, of this Circular, noting this circumstance in the corresponding administrative record, which will be drawn up in accordance with what is indicated in the Cash Manual.
Article 83. Limits for Withdrawals of 10 and 20 cent Metallic Coins
In order to promote the use of Metallic Coins of the 10 and 20 cent denominations that are already in circulation, the Bank of Mexico may establish, annually, limits for the attention of User Withdrawal requests, as well as the delivery in Par Plazas and Banking Plazas, of the aforementioned 10 and 20 cent Metallic Coins.
The foregoing, as well as the quantities assigned per User, per month and region, will be communicated annually to each User by the Bank of Mexico itself through written communication or email, in accordance with what it establishes for this purpose in the Cash Manual.
In the event that any User does not require the entirety of the assigned Metallic Coin, requires a greater quantity of Metallic Coin than that which has been assigned to them, or that the Metallic Coin assigned by region is distributed in a manner different from that established by the Bank of Mexico, they must inform the Bank of Mexico in the terms established for this purpose in the Cash Manual, indicating the reasons they consider appropriate for this purpose.
CHAPTER VII
WITHDRAWAL OF METALLIC COINS FROM CIRCULATION
Article 84. Demonetized Metallic Coins
Demonetized Metallic Coins will continue to be accepted in Metallic Coin Deposits at the Bank of Mexico, in accordance with Chapter VI, Title III, of this Circular and in accordance with the Cash Manual.
Article 85. Metallic Coins in the process of withdrawal
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Users must deposit all Metallic Coins in Withdrawal Process that they receive in connection with their operations and services at the Bank of Mexico, in accordance with Chapter VI, Title III of this Circular, and in terms of the Cash Instruction. Those Credit Institutions not authorized to perform Cash Operations must send the Metallic Coins in Withdrawal Process to Banxico Branches, through a User. The aforementioned Metallic Coins must be delivered with the User's packaging elements.
CHAPTER VIII
METALLIC COIN INVENTORY POLICY
Article 86. Determination of the upper threshold
The Bank of Mexico will determine semi-annually in the months of January and July, in accordance with what is established in this Circular, the upper threshold regarding the quantity of Metallic Coins that Users may keep in stock. Said upper threshold will be determined at the national level for each User, in accordance with what the Cash Instruction establishes. The Bank of Mexico will make known to the Users, no later than the fifteenth day of the months of January and July of each year, or no later than the Banking Business Day preceding the fifteenth when this is non-business, through a communication made available through the MAE, the values of the upper threshold indicated in the previous paragraph. Likewise, in said communication it will indicate the validity of the threshold. The values communicated by the Bank of Mexico in accordance with the previous paragraph may be reviewed at any time at the discretion of the Bank of Mexico itself, or at the request of the Users, in the event that the latter face conditions that have a significant impact on the logistics of distribution of Metallic Coins. Such request must be presented in the terms established for this purpose in the Cash Instruction. The Bank of Mexico will resolve what corresponds regarding the request indicated in the previous paragraph, within a period not greater than fifteen Banking Business Days from the receipt of the corresponding request. Meanwhile, the User in question must consider the upper threshold values that have been communicated to them in terms of the second paragraph of this article. If the corresponding request is deemed appropriate, in the resolution issued for this purpose, the Bank of Mexico will specify the month from which the User in question must consider the new upper threshold values.
Article 87. Registration of Users of Available Metallic Coins
Users may register in the SIBUC the information relating to the Metallic Coins they wish to place with other Credit Institutions, and update it when there are changes, with the aim of promoting the efficient use of Metallic Coins that are in circulation.
Article 88. Deposits of excesses in Banxico Branches
The Bank of Mexico may, within the first fifteen natural days of each month, or no later than the Banking Business Day preceding the fifteenth when this is non-business, through the MAE, request that Users who maintain excesses in inventories above the corresponding upper thresholds, carry out the Deposit of such excesses of Metallic Coins in the Banxico Branch that the Bank of Mexico instructs. For this purpose, Users must comply with the procedures established in Chapter VI, Title III of this Circular, and the Cash Instruction. The date of the Deposit of excesses of Metallic Coins may not exceed the first eight Banking Business Days of the following month in which it was requested. Without prejudice to the foregoing, the Bank of Mexico may request that Users carry out the Deposit of such excesses for an amount less than that which it has made known to them in terms of the previous paragraph, for which it will notify them, through the MAE, no later than the last Banking Business Day of the month in which it was requested. In case of non-compliance with the obligation established in this article, the Bank of Mexico may sanction Credit Institutions in accordance with article 139 of these provisions.
Article 89. Information Reports
At the request of the Bank of Mexico, Users must send, through the MAE, a communication signed with electronic signature in terms of the MAE Rules, provided for in Circular 13/2012, published in the Official Gazette of the Federation on September 17, 2012, as they may be modified subsequently, the detailed information on the demand for Metallic Coins of their clients that supports the variations in their reported holdings.
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Credit Institutions must present to the Bank of Mexico the information on Metallic Coin holdings, in the form and terms requested by the Financial System Information Directorate of the Bank of Mexico.
In case of non-compliance with the obligation established in this article, the Bank of Mexico may sanction Credit Institutions in accordance with article 139 of these provisions.
CHAPTER IX
RETENTION OF PRESUMABLY COUNTERFEIT PIECES OR ALTERED PIECES
Article 90. Retention
Credit Institutions must retain Presumably Counterfeit Pieces or Altered Pieces from the moment they are presented to them or identified.
Likewise, they must immediately issue a receipt to the Holder, in accordance with the model of Annex 6, clearly indicating that the receipt is only for the purposes of what is established in articles 19 and 20 of the Monetary Law of the United Mexican States. For the receipt of the pieces, what is established in Annex 12, section II. Retention of Presumably Counterfeit Pieces or Altered Pieces must be considered.
Article 91. Registration of Presumably Counterfeit Pieces or Altered Pieces
Presumably Counterfeit Pieces or Altered Pieces must be registered in the SAM within the term of one Banking Business Day counted from the date of retention.
The receipt delivered to the Holder must have a receipt number assigned by the SAM or by the Credit Institution, observing the criteria established in Annex 9. All information on the receipt that is delivered to the Holder of the piece must coincide with that registered in the SAM. In the event that the SAM suspends its operation, Credit Institutions must proceed in accordance with what is established in Annex 9. For the registration of Presumably Counterfeit Pieces or Altered Pieces returned to Users, by Correspondents, the provisions of Annex 12, section II. Retention of Presumably Counterfeit Pieces or Altered Pieces must be attended to.
Article 92. Remittance of Presumably Counterfeit Pieces or Altered Pieces to the Bank of Mexico
A. Presumably Counterfeit Pieces or Altered Pieces Credit Institutions must deliver the Presumably Counterfeit Pieces or Altered Pieces to the Bank of Mexico within a maximum term of twenty Banking Business Days counted from the Banking Business Day following the date of their retention. In case of exceeding the maximum term of twenty Banking Business Days for the delivery of the Presumably Counterfeit Pieces or Altered Pieces to the Bank of Mexico, Credit Institutions must reimburse the amount thereof to the last Holders and proceed in accordance with Annex 12, section II. Retention of Presumably Counterfeit Pieces or Altered Pieces. Without prejudice to the foregoing, the Bank of Mexico may impose the respective sanctions on Credit Institutions for non-compliance with the term for the delivery of the Presumably Counterfeit Pieces or Altered Pieces to the Bank of Mexico for analysis, in accordance with what is stated in article 139 of this Circular. To remit the Presumably Counterfeit Pieces or Altered Pieces to the Bank of Mexico, one must proceed in accordance with Annex 12, section II. Retention of Presumably Counterfeit Pieces or Altered Pieces.
B. Loss or Theft of Presumably Counterfeit Pieces or Altered Pieces In the event of loss or theft of the Presumably Counterfeit Pieces or Altered Pieces, Credit Institutions must:
I. Change the status in the SAM to "lost" on the same Banking Business Day on which they become aware of the event.
II. Attach in the SAM, within the term of ten Banking Business Days counted from the registration of the loss, the complaint report before the competent authorities, for the theft or loss of the pieces. This must contain the narrative explaining the circumstances of the theft or loss of the pieces.
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III. Reimburse the amount of the pieces to the last Holder and attach in the SAM the payment receipt, which must meet the requirements established in accordance with Annex 12, section II. Retention of Presumably Counterfeit Pieces or Altered Pieces.
In the event that the Presumably Counterfeit Pieces or Altered Pieces referred to in the previous paragraph are found, Credit Institutions will proceed in accordance with Annex 12, section II. Retention of Presumably Counterfeit Pieces or Altered Pieces.
C. Inconsistencies in the registration and delivery of Presumably Counterfeit Pieces or Altered Pieces
The Credit Institution must pay the Holder in case of capture differences of the Presumably Counterfeit Pieces or Altered Pieces, in accordance with Annex 12, section II. Retention of Presumably Counterfeit Pieces or Altered Pieces.
In case of inconsistencies in the delivery of the Presumably Counterfeit Pieces or Altered Pieces, the Credit Institution will proceed in accordance with Annex 12, section II. Retention of Presumably Counterfeit Pieces or Altered Pieces.
Article 93. Result of the analysis
A. Presumably Counterfeit Pieces or Altered Pieces The Bank of Mexico will make available to the Credit Institution that remitted the Presumably Counterfeit Pieces or Altered Pieces the result of the analysis in the SAM, within ten Banking Business Days following the date of receipt of the pieces, in the case of national currency, and within twenty Banking Business Days following the date of receipt in the case of pieces in foreign currency. Once Credit Institutions know the result of the analysis, they will proceed in accordance with Annex 12, section II. Retention of Presumably Counterfeit Pieces or Altered Pieces.
B. Pieces deemed as Counterfeit Pieces or Altered Pieces When it comes to Counterfeit Pieces or Altered Pieces, these will remain in safekeeping and custody at the Bank of Mexico itself, who will proceed immediately to report to the corresponding authorities.
C. Pieces deemed authentic
For pieces in national currency that result authentic, once the result is published in the SAM, the following will be done:
I. The Credit Institution must reimburse the amount of the pieces to the last Holder and register said payment in the SAM.
II. The Bank of Mexico will credit the amount of the authentic pieces to the Unique Account of the Credit Institution, after this proves the reimbursement and proceeds in accordance with what is established in Annex 12, section II. Retention of Presumably Counterfeit Pieces or Altered Pieces.
In the event that the Bank of Mexico has received, in terms of this Chapter, pieces corresponding to issuances of the monetary unit that was in force until December 31, 1992, that result authentic and that due to conversion to current value it is not possible to credit in their Unique Account, as well as pieces in foreign currency or fine metal, one will proceed in accordance with what is established in Annex 12, section II. Retention of Presumably Counterfeit Pieces or Altered Pieces. Credit Institutions will determine whether they deliver the equivalent amount to the Holder with pieces different from those sent as Presumably Counterfeit Pieces or Altered Pieces, provided they are of the same currency or fine metal, or they may return to the Holder the same piece that will be delivered to them as described in this article.
Article 94. Use of the SAM
All records made in the SAM and the generation of the formats contained in Annex 6 of this Circular, by the personnel of Credit Institutions or by any third party on their behalf, will be the exclusive responsibility of each Credit Institution. The assignment, distribution and use of access keys, passwords, registration, association and granting of attributes to persons to make records and operate in the SAM, will be the exclusive responsibility of Credit Institutions.
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Credit Institutions may not grant access to the SAM, nor share keys, passwords or grant attributes of any type, to persons who make records or manage matters relating to Presumably Counterfeit Pieces or Altered Pieces unless it is on behalf of or for the account of that Credit Institution.
Article 95. On compliance with obligations
The Bank of Mexico may carry out reviews to verify compliance with the obligations established in this Chapter.
Credit Institutions that receive Presumably Counterfeit Pieces, Altered Pieces, Banknotes and Metallic Coins or any other type of pieces derived from the exercise of the inspection powers of the Bank of Mexico, referred to in the previous paragraph, may not retain such pieces after the inspection has concluded and must deliver them to the respective inspector so that he keeps them in his possession. In case of non-compliance with what is provided in this Chapter, the Bank of Mexico may sanction Credit Institutions in accordance with article 139 of these provisions.
CHAPTER X
CLAIM FOR PRESUMABLY COUNTERFEIT PIECES RECEIVED IN AUTOMATED TELLER MACHINES OR TELLERS OF CREDIT INSTITUTIONS. PROCEDURE TO COMPLY WITH ARTICLE 48 BIS 1 OF THE CREDIT INSTITUTIONS LAW
Article 96. Receipt and attention of the claim
The Credit Institution must initiate the claim process at the moment that Presumably Counterfeit Pieces that had been delivered in automated teller machines or in the tellers of any of its branches are presented to it.
Article 97. Claim for Presumably Counterfeit Pieces
When the Credit Institution before which the pieces are presented is the same one in which, according to the Holder, he received the Presumably Counterfeit Pieces, it must proceed as follows:
The Credit Institution must retain the Presumably Counterfeit Pieces and deliver a receipt to the Holder in accordance with the model of Annex 6. The receipt delivered to the Holder must contain:
I. A receipt number assigned by the SAM.
II. All the information of the fields indicated as mandatory in the SAM, detailing in particular the information contained in the section "TO FILE A CLAIM FOR HAVING OBTAINED PRESUMABLY COUNTERFEIT PIECE(S) FROM A TELLER OR AN AUTOMATED TELLER MACHINE".
The Credit Institution will proceed in accordance with Annex 12, section III. Claim for Presumably Counterfeit Pieces.
Article 98. Documentation for the claim process
The Credit Institution must request from the Holder an Official Identification and a statement where he writes by hand how he obtained the Presumably Counterfeit Pieces, including data relating to the date, place, time, operation performed, who attended him, and any other information he considers useful. If the Holder is unable to write, he may request that the corresponding employee of the Credit Institution assist him. The Holder may complement the information of the statement and add the documentation he considers pertinent, in accordance with Annex 12, section III. Claim for Presumably Counterfeit Pieces.
Article 99. Registration of claim
The claim must be registered in the SAM, within the term of one Banking Business Day following the receipt of the claim by the Holder and upon registering the claim in the SAM, the Credit Institution must consider what is established in Annex 12, section "III. Claim for Presumably Counterfeit Pieces".
Article 100. Information required by the Bank of Mexico
The Credit Institution that received the claim will be obliged to provide the Bank of Mexico with the information that it requires for this purpose.
Article 101. Sending of Presumably Counterfeit Pieces received in automated teller machines or tellers
The Credit Institution must send the Presumably Counterfeit Pieces in accordance with the term established in article 92, numeral A, of this Circular. Such sending must be carried out in accordance with Annex 12, section III. Claim for Presumably Counterfeit Pieces.
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Article 102. Claim without Presumably Counterfeit Pieces
When the Holder presents himself to a Credit Institution to make his claim and does not have the Presumably Counterfeit Pieces, because they were retained by another Credit Institution, this must initiate the claim in accordance with article 103.
Article 103. Obligations of the Credit Institution in which the claim without Presumably Counterfeit Piece is made
The Credit Institution in which the claim is made will proceed as follows:
A. Documentation for the claim process
The Credit Institution must request from the Holder, the documentation cited in article 98 of this Circular and the receipt that was delivered to him by the Credit Institution that retained the Presumably Counterfeit Pieces.
The Holder may complement the information of the statement and add the documentation he considers pertinent, in accordance with Annex 12, section III. Claim for Presumably Counterfeit Pieces.
B. Delivery of claim receipt, with valid retention number The Credit Institution will deliver a new receipt to the Holder in accordance with the model of Annex 6, in which the data of the receipt presented by the Holder will be transcribed and where the information contained in the section "TO FILE A CLAIM FOR HAVING OBTAINED PRESUMABLY COUNTERFEIT PIECE(S) FROM A TELLER OR AN AUTOMATED TELLER MACHINE" will be detailed. The new receipt must keep the same SAM receipt number as the retention receipt delivered by the other Credit Institution, if this had a valid SAM receipt number. For cases in which the retention receipt delivered by the other Credit Institution did not have a valid SAM receipt number, the Credit Institution where the claim is made must assign a new SAM receipt number.
C. Delivery of claim receipt, without valid retention number
The Credit Institution will deliver to the Holder a copy of the new receipt in substitution of the one delivered by the Credit Institution that retained the Presumably Counterfeit Pieces.
D. Registration of claim without piece
The Credit Institution will act subsequently in accordance with what is provided in articles 97 and 99, attaching in the SAM, in addition to the documentation indicated in article 98, the receipt issued by the Credit Institution that retained the Presumably Counterfeit Pieces.
Article 104. Verification of facts
The Credit Institution in which the claim has been made must verify, within the term of five Banking Business Days counted from when the corresponding claim was received, that the operation had been carried out in accordance with what was stated by the Holder in his claim format.
Article 105. Reimbursement for valid resolution
If the information provided by the Holder and the result of the verification that is carried out, allow to presume that the pieces in question were delivered in automated teller machines or tellers of any of its Bank Branches, the Credit Institution before which the claim was presented will deliver to the Holder the amount of the claimed pieces. This, provided that the pieces come from a maximum of two different operations, or well, that it is not more than two pieces per operation regarding the same Holder in a period of one year. Likewise, when the claim has been presented within the five Banking Business Days counted from the Banking Business Day following the date on which the operation was carried out and until the presentation of the claim before the Credit Institution in question.
Article 106. Unfounded claim
The Credit Institution may determine the claim to be unfounded according to the reasons established in Annex 12, section III. Claim for Presumably Counterfeit Pieces.
In the event that it is determined that the claim did not succeed and the Credit Institution considers that the delivery of the amount of the pieces will not be made, it must inform the Holder in writing the reasons that motivated its denial.
Article 107. Registration of claim resolution
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The Credit Institution must register the verification result in the SAM within a period not exceeding five Banking Business Days as indicated in Article 104; if this period is exceeded, it must rule the claim as valid and refund the amount to the last Holder.
In the event that it is determined that the claim is not valid, the reasons must be indicated in the SAM.
For claims resolved as valid, the Credit Institution shall proceed in accordance with Annex 12, Section III. Claim for Presumably Counterfeit Banknotes.
Article 108. Basis for payment of valid claims
Credit Institutions that carry out the exchange of banknotes as provided in the second paragraph of Article 48 Bis 1 of the Credit Institutions Law shall be subrogated to all rights deriving therefrom.
CHAPTER XI
BANKNOTES THAT HAVE BEEN MARKED FOR DESTRUCTION THROUGH THE USE OF ANTI-THEFT DEVICES
Article 109. Subjects to whom this Chapter applies
The Bank of Mexico will accept the delivery of Banknotes Marked for Destruction through the use of anti-theft devices originating from the Credit Institutions themselves, or from E.T.V.s.
Article 110. Procedure applicable to E.T.V.s
The E.T.V.s referred to in Article 109 shall request from the Bank of Mexico reimbursement of the amounts corresponding to the pieces damaged by the anti-theft devices through the Users.
The Users shall issue the corresponding receipt to the E.T.V.s, in accordance with the model contained in Annex 15, requesting documentation that accredits the status of the person acting as the legal representative of the company, as well as a legible photocopy of the documents presented.
Credit Institutions that do not have Cash Operations must deliver to the Users the Banknotes Marked for Destruction through the use of anti-theft devices, who must deposit them in Banxico Branches, in accordance with Articles 111 and 112.
Article 111. Delivery of pieces
A. The Users shall deliver for assessment the pieces damaged by the anti-theft devices at the Banxico Branches, accompanied by the following documentation:
I. Communication requesting reimbursement of the amounts corresponding to the pieces damaged by the aforementioned anti-theft devices, signed by the legal representative, indicating the number of these, denomination and Type of Banknote, total amount, and detailed description of the facts that caused their damage by the devices;
II. In applicable cases, legible copies of the receipt and other documents mentioned in this article;
III. In applicable cases, copy of the complaint filed with the relevant authorities, for cases involving the commission of a probable crime, and
IV. Delivery Act of the pieces, in accordance with the model of Annex 14. The respective act must be signed by the Authorized Persons, in accordance with the provisions of this Circular.
V. The pieces must be presented for delivery inside a transparent plastic bag, which shall bear an Identification Label detailing the number of pieces by denomination contained in the bag, as well as the numerical or alphanumeric key of the Security Seal.
Article 112. Acceptance of Banknotes Marked for Destruction through the use of anti-theft devices
Only Banknotes Marked for Destruction through the use of anti-theft devices will be accepted.
Article 113. Credit to the Single Account due to assessment of Banknotes Marked for Destruction through the use of anti-theft devices
Once the respective assessment has been prepared and the quantities delivered, as well as the characteristics of the cited pieces, have been verified, the Bank of Mexico, if appropriate, will credit the nominal value of the pieces to the User's Single Account who made the delivery. It will also carry out the charge for the cost associated with the review and replacement of the same, indicated in Article 121, fraction XIV.
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The Bank of Mexico will make known the net amount credited via communication delivered to the User, no later than within thirty Banking Business Days following the receipt of the pieces.
In this regard, for the case of those Banknotes Marked for Destruction through the use of anti-theft devices presented by the E.T.V.s or the Credit Institution that does not have Cash Operations, the User before whom they were presented shall deliver the net amount credited to their Holders and must inform the Bank of Mexico of such delivery, within thirty Banking Business Days following the date on which the Bank of Mexico makes the corresponding credit.
Without prejudice to the foregoing, Banknotes Marked for Destruction through the use of anti-theft devices shall lack liberatory power, as they are pieces marked for destruction in accordance with Annex 4, and shall be considered Banknotes without Value if detected in the Banknote Deposits made by Users at the Bank of Mexico or at Correspondents, or by means other than those established in this Chapter.
CHAPTER XII
EXPENSES AND COMMISSIONS
AT BANXICO SITES
Article 114. Transportation expenses related to Withdrawals and Deposits of Banknotes and Metallic Coins at Banxico Branches
The expenses arising from transportation and other acts necessary for the Withdrawal or Deposit of Banknotes and Metallic Coins, from Banxico Branches to the offices of the Users and vice versa, shall be paid by the latter, who shall be responsible for contracting them and shall bear the respective risks, including what is mentioned in the second paragraph of Article 21 of this Circular.
Article 115. Commissions for Urgent Banknote Withdrawals at Banxico Branches
The Bank of Mexico will charge Users monthly, in their Single Account, the commission indicated in numeral B, subsection a), of Annex 13, for the Urgent Banknote Withdrawals they have carried out in the immediately preceding month.
Article 116. Commissions for Rejection of Coin Deposits
The Bank of Mexico will charge Users, in their Single Account, the commission indicated in numeral B, subsection b), of Annex 13, for the Rejections of Metallic Coin Deposits applied to them.
AT PAR SITES
Article 117. Transportation expenses related to Withdrawals and Deposits of Banknotes at Correspondents
The expenses arising from transportation and other acts necessary for the Withdrawal or Deposit of Banknotes, from the Correspondents to the offices of the Users and vice versa, shall be paid by the latter, who shall be responsible for contracting them and shall bear the respective risks.
Article 118. Commission for Cash Operations at Correspondents
The Bank of Mexico will charge monthly in the Single Account of the Users the amounts indicated in numeral A, subsections a) and b), of Annex 13 of this Circular, corresponding to the cash services that it provides through its Correspondents.
Such commissions will be accounted for in the respective Single Account, within the first five Banking Business Days of each month immediately following that in which the Users received the cash services indicated in the previous paragraph.
Adjustments to the applied commissions that Users may request from the Bank of Mexico, within the period indicated in Article 138, will be applied in the respective Single Account, prior to review and approval by the Bank of Mexico, and the corresponding User will be informed via email once they have been applied. In case the request is not valid, the Bank of Mexico will inform via email the reasons for the denial. The accounting of said adjustments shall in no case generate interest in favor of the Users.
Article 119. Transportation expenses related to shipments of Metallic Coins to Par Sites and Banking Sites
In the event that Users request from the Bank of Mexico the delivery of Metallic Coins at Par Sites and Banking Sites detailed in Annex 3, the expenses arising from transportation for such delivery shall be borne by the Users.
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The Bank of Mexico will charge monthly in the Single Account of the Users the amounts corresponding to the cost of transportation of the Metallic Coins delivered at Par Sites and Banking Sites detailed in Annex 3, in route services that have been completely carried out in the immediately preceding month.
Such expenses will be accounted for in the respective Single Account, within the first five Banking Business Days of each month immediately following that in which the Users received the cash services indicated in the previous paragraph.
Clarification requests that Users may require will be attended to in accordance with what is established in Chapter I, Title V, of this Circular. Adjustments to the charges applied that the Bank of Mexico considers necessary to make, or those that are valid upon request by the Users, will be applied in the respective Single Account. The mentioned adjustments shall in no case generate interest in favor of the Users.
The costs for the service of transporting Metallic Coins may not exceed the maximum costs corresponding to the transport of ten tons of Metallic Coins. These maximum costs will be available in the SIBUC for consultation. The amount to be paid by each User may decrease considering the total number of Users who have requested delivery services on a specific route during a given month. These maximum costs will be updated in February of each year, in accordance with the percentage variation of the Measurement and Update Unit with respect to its value from the immediately preceding year, without prejudice that they may be updated on another date, prior notice by the Bank of Mexico indicating the reasons motivating the update, which will apply for services carried out in the month immediately following said notice.
The final cost for each User involved in a route will be determined as the part of the route cost, proportional to the costs of the individual services that would have been required to be carried out to independently attend each of the requests. The routes, in any case, will be determined by the Bank of Mexico taking into consideration the requests for Metallic Coins received to be attended in a given month and the transportation resources available.
Article 120. Commissions for Urgent Banknote Withdrawals at Correspondents
The Bank of Mexico will charge monthly in the Single Account of the Users, the commission indicated in numeral A, subsection c), of Annex 13, for the Urgent Banknote Withdrawals they have carried out in the immediately preceding month.
CHAPTER XIII
CHARGES AND CREDITS DERIVED FROM CASH OPERATIONS
Article 121. Charges to Credit Institutions
The Bank of Mexico will charge, in the Single Account of the respective Credit Institutions, the amounts resulting, among others, from the following concepts:
I. Withdrawals of Banknotes that Users carry out, on the Banking Business Day on which they occur.
II. Withdrawals of Metallic Coins that Users carry out, on the Banking Business Day on which they occur.
III. Missing or Valueless Banknotes, Presumably Counterfeit Pieces or Altered Pieces, that are detected in the Banknote Deposits that Users carry out.
IV. The amount of the Withdrawals for rejection of Banknotes not carried out by the Users, on the date indicated to them to make the Banknote Withdrawal.
V. The amount of the Withdrawals for rejection of Metallic Coins not carried out by the Users, on the date indicated to them to make the Metallic Coin Withdrawal.
VI. Deliveries of Metallic Coins requested by Users at Par Sites and Banking Sites indicated in Annex 3, on the date their receipt is registered.
VII. Missing Metallic Coins, Illegible Metallic Coins or Incomplete Metallic Coins, Presumably Counterfeit Pieces or Altered Pieces that are detected in the Metallic Coin Deposits that Users carry out at Banxico Branches.
VIII. The sanctions and administrative expenses provided for in this Circular.
IX. The amount of the commissions indicated in Article 118 of this Circular, corresponding to the cash services that the Bank of Mexico provides through its Correspondents.
X. The amount of the commission indicated in Articles 115 and 120 of this Circular.
XI. The amount of the commission indicated in Article 116 of this Circular.
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XII. The amount corresponding to the Selection Fans that the Bank of Mexico has provided.
XIII. The amount corresponding to the costs for the transport of the Metallic Coin delivered at the Par and Banking Sites indicated in Annex 3, indicated in Article 119 of this Circular.
XIV. The cost associated with the review and replacement of pieces marked by anti-theft devices, determined by the Bank of Mexico at the time of making the charge, indicated in Article 113 of this Circular.
XV. The adjustments indicated in Article 118 of this Circular.
XVI. The adjustments indicated in Article 119 of this Circular.
XVII. Other amounts thus indicated in this Circular.
Article 122. Credits to Credit Institutions
The Bank of Mexico will credit, in the Single Account of the respective Credit Institutions, the amounts resulting, among others, from the following concepts:
I. Deposits of Banknotes that Users carry out, on the Banking Business Day on which they occur.
II. Deposits of Metallic Coins that Users carry out, on the Banking Business Day on which they occur.
III. Surpluses, both of Banknotes and Metallic Coins, that are detected in the Deposits that Users carry out at Banxico Branches.
IV. The adjustments indicated in Article 118 of this Circular.
V. The adjustments indicated in Article 119 of this Circular.
VI. The amount of the Banknotes and Metallic Coins that result with value in accordance with what is indicated in numeral C of Article 93 and Annex 5, numeral 6, subsection b), of this Circular.
VII. The amount corresponding to the nominal value of the pieces marked by anti-theft devices in accordance with what is indicated in Article 113 of this Circular.
VIII. Other amounts thus indicated in this Circular.
Article 123. Electronic transfer via SPEI to Administrators of Correspondents
The Bank of Mexico will carry out electronic transfers to checking accounts in favor of the Administrators of the Correspondents, using the SPEI, for the amounts resulting, among others, from the amount of the quantities indicated in numeral A, subsections a) and b), of Annex 13, resulting from the cash services provided through the Correspondents, to the Administrators of the Correspondents.
CHAPTER XIV
REQUIREMENTS FOR THE STRENGTHENING OF INFORMATION SECURITY IN THE EXCHANGE OF INFORMATION THROUGH THE SYSTEMS
Article 124. Characteristics of the interconnection scheme for SIBUC, AUDI and SAM
a. The User or Correspondent may interconnect to the SIBUC through the Internet using only the computer equipment that said User or Correspondent assigns for this purpose. To this effect, the User or Correspondent must send to the Office of Follow-up of Cash Operations, to the email osoc@banxico.org.mx of the Bank of Mexico, using the format provided in Annex 19, in Excel, which must contain the electronic signature of an Authorized Person of the User or Authorized Person of the Administrator of the Correspondent in question, a list of the network segments or public IP addresses of the equipment with which access to the SIBUC is made, including those used by E.T.V.s that access the SIBUC. The network segments must be written in subnet masks that have a minimum length of /16, or in another length that groups the public IP addresses (from /17 to /29, preferably /24) of the equipment accessing the SIBUC.
b. The User, Credit Institution or Correspondent may interconnect to the AUDI through the Internet using only the computer equipment that said User, Credit Institution or Correspondent assigns for this purpose. To this effect, the User, Credit Institution or Correspondent must send to the Office of Follow-up of Cash Operations, to the email osoc@banxico.org.mx of the Bank of Mexico, using the format provided in Annex 20, in Excel, which must contain the electronic signature of an Authorized Person of the User or Authorized Person of the Administrator of the Correspondent in question, for SIBUC administrator users, or the electronic signature of the User or Credit Institution registered with the Bank of Mexico at the Direction of Operation and Continuity of Payment Systems and Market Infrastructures for SAM administrator users, a list of the network segments or public IP addresses of the equipment with which access to the AUDI is made, including those used by E.T.V.s that access the AUDI. The network segments must be written in subnet masks that have a minimum length of /16, or in another length that groups the public IP addresses (from /17 to /29, preferably /24) of the equipment accessing the AUDI.
c. The User or Credit Institution may interconnect to the SAM through the Internet using only the computer equipment that said User or Credit Institution assigns for this purpose. To this effect, the User or Credit Institution must send to the Sub-gerencia of Attention to Counterfeit Currency, to the email OEPPF@banxico.org.mx of the Bank of Mexico, using the format provided in Annex 21, in Excel, which must contain the electronic signature of the User or Credit Institution registered with the Bank of Mexico at the Direction of Operation and Continuity of Payment Systems and Market Infrastructures for SAM administrator users, a list of the public network segments of the equipment with which access to the SAM is made, including those used by E.T.V.s that access the SAM. The network segments must be written in subnet masks that have a minimum length of /16, or in another length that groups the public IP addresses (from /17 to /29, preferably /24) of the equipment accessing the SAM.
d. Users, Credit Institutions or Correspondents must send to the Bank of Mexico, to the email osoc@banxico.org.mx, using the format provided in Annexes 19 or 20, as applicable, or to the email OEPPF@banxico.org.mx using the format provided in Annex 21, within the first 10 Banking Business Days of each month, the detail of the additions or deletions to the relationship mentioned in the previous subsections. The request for additions or deletions of the network segments or public IP addresses of the equipment with which access to the SIBUC, AUDI and SAM is made, will be attended to no later than 10 Banking Business Days following its receipt.
e. The Connection Infrastructure Components assigned before the Bank of Mexico in accordance with what is indicated in this article, at all times must comply with the specifications indicated by the Bank of Mexico in the Information Security Requirements.
f. In the event that Cybersecurity Incidents occur in any of the components of the computing and telecommunications infrastructure or in the applications used by Credit Institutions, Users or Correspondents to interact with the SIBUC, AUDI or SAM, they must report it within 30 minutes following the moment they identified the Cybersecurity Incident through the email: ciberseguridad-banxico@banxico.org.mx.
g. Credit Institutions, Users or Correspondents that use the services of the SIBUC, AUDI and SAM must participate in the Cyber-resilience exercises that the Bank of Mexico calls them to in order to maintain the proper functioning of the SIBUC, AUDI and SAM, the above will be carried out in the terms and conditions established by the Central Institute.
h. The computer equipment, operating systems, Internet links, as well as the Technical Security Elements of the User, Credit Institution or Correspondent must be provided, administered and supported by the same User, Credit Institution or Correspondent; this includes their configuration, and must comply at all times with the specifications established in the Information Security Requirements.
i. The Connection Infrastructure Components, that is, the physical or logical network elements, which provide the connectivity service and transport the data of the different computer programs, and that are used by users to interconnect and operate with the SIBUC, AUDI and SAM, must comply with what is established in the section “Management of Connection Infrastructure”, of the Information Security Requirements.
j. The computers that operate with the SIBUC, AUDI and SAM, must at all times be protected with at least the Technical Security Elements to comply with what is established in the Information Security Requirements.
Article 125. Verification of Connection Infrastructure Components
The Bank of Mexico may, at all times, verify that the Connection Infrastructure Components comply with the characteristics and technical and information security specifications provided in the Information Security Requirements.
Likewise, the Bank of Mexico may carry out such verification through on-site visits at the facilities, operation sites and offices of the Credit Institution, User or Correspondent, or through requirements for documentation and information and the application of questionnaires that the Credit Institution,
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User or Correspondent must supply in the form, terms, deadlines, and conditions that the Bank of Mexico indicates.
Article 126. Security mechanisms alternative to those stipulated in the Information Security Requirements
The Bank of Mexico may authorize the use of other security mechanisms different from those specified in the Information Security Requirements.
For such purposes, the Credit Institution, the User, or the Administrator of the Correspondent must obtain authorization from the Bank of Mexico prior to the use of such alternative security mechanisms, which must produce security conditions equivalent to or greater than those produced by the elements described in the Information Security Requirements and must align with best practices established on the subject by entities of recognized prestige in that matter in the country or other jurisdictions, such as the National Institute of Standards and Technology of the United States of America or the International Standards Organization (NIST and ISO in English, respectively), as well as those that the Bank of Mexico itself determines as equivalent.
The Credit Institution, the User, or the Administrator of the Correspondent wishing to obtain the authorization referred to in the preceding paragraph must submit a written application addressed to the Central Bank of Mexico's Management of Authorizations and Inquiries. To this application, the Credit Institution, the User, or Administrator of the Correspondent must attach information describing the authentication mechanisms and their technical characteristics, including the reasons why they consider that these mechanisms would align with the cited best practices.
In the event that the Bank of Mexico does not issue its resolution on the application indicated in the preceding paragraph within twenty Banking Business Days following the presentation of this, the resolution will be understood to be negative. At the request of the Credit Institution, the User, or Administrator of the Correspondent in question, the Bank of Mexico will issue a certificate of such circumstance within five Banking Business Days following the presentation of the respective request.
CHAPTER XV
LOANED PIECES
Article 127. Loaned pieces
The Bank of Mexico may grant pieces on loan to Credit Institutions that, as appropriate, the Bank of Mexico intends to put into circulation, with new elements or characteristics, so that Credit Institutions can perform compatibility and functionality tests on their identification, processing, authentication, or cash selection equipment with these, prior to their being put into circulation. The Bank of Mexico will remain the owner of the pieces.
In such cases, Credit Institutions must comply with the following obligations:
I. Use the pieces solely for the performance of compatibility and functionality tests on their identification, processing, authentication, or cash selection equipment.
II. Adopt security, storage, custody, conservation, surveillance, and any other measures necessary for the protection of the pieces granted on loan, and avoid any loss or deterioration other than that generated by normal use in the tests and examinations of the functioning of their identification, processing, authentication, or cash selection equipment and systems. The obligation of conservation includes the obligation to refrain from altering or modifying the pieces or any of their characteristics, in any manner.
III. Maintain confidentiality regarding the pieces granted on loan and the information related to them, and therefore must refrain from granting possession or use, revealing, disclosing, publishing, disseminating, or transmitting to any third party, directly or indirectly by any means or for any cause, the pieces granted on loan or the information related to them. The foregoing, with the exception of third parties to whom, with prior authorization from the Bank of Mexico, the Credit Institution allows access to the pieces granted on loan, or to the information relative to said pieces. In such cases, the Credit Institution must have the respective confidentiality agreements and obtain in writing the consent of the third parties regarding the obligations to which they will be subject under the terms of this Chapter.
IV. Provide access to the pieces and to the information related to them, solely to persons within their organization, to the extent strictly necessary for the purpose stated in the first paragraph of this article, provided that the Credit Institution obtains the consent of its personnel, in writing, regarding the obligations to which they will be subject under the terms of this Chapter and the celebration of the respective confidentiality agreement.
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V. Adhere to instructions and comply with observations that the Bank of Mexico may make, as appropriate, regarding any fact or circumstance related to the handling of the pieces granted on loan.
VI. Refrain from allowing the imitation or reproduction of the pieces granted on loan through its personnel or through third parties to whom, with prior authorization from the Bank of Mexico, the Credit Institution allows access to the pieces granted on loan, or to the information relative to said pieces. The imitation or reproduction may not be done in any manner, including photography or filming, unless it is to verify their state of conservation, for which prior written authorization from the Bank of Mexico is required.
VII. Give immediate notice to the Bank of Mexico of any fact or circumstance related to the pieces granted on loan that could result in benefit, damage, or prejudice to the Bank of Mexico.
VIII. Return the pieces granted on loan to the Bank of Mexico when requested.
IX. Obligate its personnel and third parties to whom, with prior authorization from the Bank of Mexico, the Credit Institution allows access to the pieces granted on loan, or to the information relative to said pieces, to comply with what is established in this Chapter.
X. In the event of non-compliance with what is established in this Chapter by the Credit Institution, its personnel, or third parties to whom, with prior authorization from the Bank of Mexico, the Credit Institution allows access to the pieces granted on loan, or to the information relative to said pieces, this Central Institute will sanction said Credit Institution in accordance with what is provided in article 139 of this Circular, without prejudice to other civil, administrative, or penal sanctions that may be applicable.
TITLE IV
ON OTHER PROVISIONS
SINGLE CHAPTER
RELATED TO BANKNOTES
Article 128. Liberatory power of banknotes denominated in "new pesos"
Banknotes whose denomination is followed by the expression "new pesos" have not been demonetized, and therefore continue to have unlimited liberatory power, in accordance with article 4 of the Monetary Law of the United Mexican States.
Credit Institutions are obligated to receive and exchange banknotes containing the expression "new pesos," removing them from circulation and depositing them in accordance with this Circular, as well as the Cash Instruction.
Article 129. Banknotes to be deposited unsorted
Banknotes that the Bank of Mexico notifies by email to Credit Institutions must be deposited by Users in the country as Banknotes Suitable for Circulation, regardless of their level of deterioration.
Those Credit Institutions not authorized to perform Cash Operations must send the referred Banknotes to be deposited unsorted to Banxico Branches and/or Correspondents through any User; said Banknotes must be delivered to the Bank of Mexico with the User's packaging elements, as mentioned in Chapter III, Title III, of this Circular.
Article 130. Mass deposits of banknotes
Credit Institutions must instruct their Clients who make mass deposits, as well as the E.T.V.s (Third-Party Cash Handling Entities), that work for those Credit Institutions, to refrain from delivering them banknotes for deposit stapled, wrapped with adhesive tape, or by any other means that damages them.
Likewise, Credit Institutions must make known to these Clients and to each E.T.V. that such practices cause premature deterioration of banknotes, which directly impacts the quality of cash in circulation and causes greater requirements for banknote production, which in turn causes higher costs for printing.
Furthermore, based on what is established in article 10 of the Monetary Law of the United Mexican States, in the case that Clients of Credit Institutions who make mass deposits of banknotes do not change their packaging practices, the Bank of Mexico may reject deposits containing banknotes with the characteristics mentioned above.
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Article 131. Criteria to determine that banknotes retain or lose their value
Credit Institutions must train their own personnel and third-party personnel providing services related to cash handling, such as their cashiers, personnel in charge of attending bank counters, E.T.V. personnel at their service, among others, so that they know and strictly and without exception apply the banknote classification criteria contained in Annex 4, invariably performing the Exchange of banknotes that still retain their value, understanding that according to said criteria, only banknotes that are authentic lose their value if they:
- Are altered.
- Are marked with religious, political, and commercial messages intended to disseminate messages directed to the public.
- Are repaired with non-transparent adhesive tape.
- Are missing portions such that they are considered Fractional Banknotes without Value, for not complying with the qualification rules mentioned in Annex 5.
- Contain marks made systematically to deteriorate the pieces, at the judgment of the Bank of Mexico.
Consequently, Credit Institutions must accept and Exchange all banknotes that retain their value, even if they are faded, discolored, or defaced, have non-systematic stains of any material, are scratched, bear names of people, numbers, messages, or legends that do not have the purpose of disseminating messages directed to the public, have complete or incomplete stamps of Credit Institutions, institutions, or companies, are repaired with transparent adhesive tape, or are Contaminated Banknotes, as well as Fractional Banknotes that comply with the classification rules mentioned in Annex 5.
TITLE V
ON FINAL PROVISIONS
CHAPTER I
ATTENTION OF INQUIRIES AND CLARIFICATIONS
Article 132. Inquiries and clarifications of Users, regarding Cash Operations at Banxico Branches
Inquiries and clarifications requested in writing by Authorized Persons, regarding the content of this Circular, and particularly regarding their Deposits, Withdrawals, and deliveries of Banknotes and Metal Coins at Banxico Branches, will be attended:
a) At the Mexico Central Office, for the case of Banknotes by the Sub-Management of Cash Distribution and Processing and for the case of Metal Coins by the Sub-Management of Cash Custody.
b) At other Banxico Branches, by the Regional Cashier of the corresponding Banxico Branch.
c) For topics of Presumably Counterfeit Pieces or Altered Pieces by the Sub-Management of Counterfeit Currency Attention.
Article 133. Inquiries and clarifications of Users, regarding charges and credits in their Single Account related to operations at Banxico Branches
Inquiries and clarifications regarding the aspects indicated in Chapter XIII, Title III, of this Circular, that Authorized Persons request in writing regarding their Cash Operations at Banxico Branches, will be attended:
a) For the case of Banknotes at the Mexico Central Office, by the Sub-Management of Cash Distribution and Processing and for the case of Metal Coins by the Sub-Management of Cash Custody.
b) By the Regional Cashier of the corresponding Branch, for operations performed at other Banxico Branches.
Article 134. Inquiries and clarifications of Credit Institutions that do not perform Cash Operations
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Inquiries and clarifications requested in writing by representatives of Credit Institutions that do not perform Cash Operations, regarding the content of this Circular, and particularly regarding obligations in the matter of Cash Exchange, Presumably Counterfeit Pieces, Altered Pieces, or in general of Banknotes Not Suitable for Circulation and Metal Coins Not Suitable for Circulation, Banknotes Marked to Deteriorate them using anti-theft devices, information they must provide to the Bank, as well as non-charge of commissions, will be attended:
a) In Mexico City, for the case of Banknotes by the Sub-Management of Cash Distribution and Processing and for the case of Metal Coins by the Sub-Management of Cash Custody.
b) At other Banxico Branches, by the Regional Cashier of the corresponding Banxico Branch.
c) For topics of Presumably Counterfeit Pieces or Altered Pieces by the Sub-Management of Counterfeit Currency Attention.
Article 135. Inquiries and clarifications of Users, regarding Cash Operations at Correspondents
Inquiries and clarifications requested in writing by Authorized Persons by Users at Par or Banking Plazas, regarding the content of this Circular, will be attended by the Cash Programming Office.
Article 136. Inquiries and clarifications, regarding charges and credits in their Single Account, related to operations at Correspondents
Inquiries and clarifications regarding the aspects indicated in Chapter XIII, Title III, of this Circular, that Authorized Persons by Users request in writing regarding their Cash Operations at Correspondents, will be attended by the Cash Programming Office.
Article 137. Inquiries and clarifications regarding commissions
Inquiries and clarifications regarding the commissions indicated in article 118 of this Circular will be attended by the Office for the Follow-up of Cash Operations.
Inquiries and clarifications regarding the costs indicated in article 119 of this Circular will be attended by the Cash Programming Office.
Article 138. Deadlines for the attention of inquiries and clarifications
Users will have a deadline of ten Banking Business Days, counted from the date on which the Bank of Mexico sends them via email the summary of commissions applied in their Single Account, in accordance with Annex 13 of this Circular, to make the pertinent clarifications with this.
Administrators of Correspondents will have a deadline of ten Banking Business Days, counted from the date on which the Bank of Mexico sends them via email the summary of payments made in accordance with the Correspondency Contract, to make the pertinent clarifications with this.
CHAPTER II
SANCTIONS
Article 139. Sanctions in the matter of Cash Operations
Credit Institutions that do not comply with what is provided in this Circular or in other provisions issued by the Bank of Mexico, in the matter of Cash Operations, will be sanctioned by this, in accordance with what is provided in articles 48 and 48 Bis 1 of the Credit Institutions Law, as well as article 37 of the Bank of Mexico Law; without prejudice to the liabilities and sanctions in which they may incur for the non-observance of other applicable norms.
Article 140. Sanctions in the matter of security
Non-compliance with the provisions established in articles 22, 23, and 24 of this Circular, and what is established to that effect in the Cash Instruction, will be grounds for the Bank of Mexico to deny access or request the abandonment of its facilities by Designated Personnel, Operators, and/or Vehicles, as well as to revoke the entry authorization.
CHAPTER III
SUBMISSION TO THESE PROVISIONS
Article 141. Scope of these provisions
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Credit Institutions must observe what is provided in this Circular, in the Cash Instruction, in the Correspondency Manual, and in other provisions issued by the Bank of Mexico. Those Credit Institutions that perform Cash Operations with the Bank of Mexico or its Correspondents will be expressly accepting all consequences that derive from the provisions indicated.
Article 142. Powers and responsibilities of obligated subjects
Once the powers of the persons referred to in this Circular are accredited, Users expressly accept that they will be responsible for all acts that their representatives, Authorized Persons, and Designated Persons carry out in connection with Deposits, Withdrawals, and deliveries of Banknotes or Metal Coins, in addition to expressly accepting the charges or credits that the Bank of Mexico itself makes to the Single Account, as a consequence of this Circular. This same provision will apply in the event that the respective additions, deletions, or substitutions referred to in Chapter II, Title II, of this Circular, and the Cash Instruction, are not communicated to the Bank of Mexico in a timely manner.
CHAPTER IV
ANNEXES
Article 143. Provisions in annexes
The annexes of this Circular must be observed in their terms, as they form an integral part of it.
TRANSITORY PROVISIONS
FIRST. This Circular will enter into force on October 1, 2025, with the Cash Operations Circular, contained in Circular 9/2023, issued by the Bank of Mexico on October 27, 2023, including all its subsequent modifications, being repealed.
SECOND. Circulars Numbers E-126/2013, of December 27, 2013; E-128/2014 of May 12, 2014; E-130/2014, of December 22, 2014; E-131/2015, of January 19, 2015; E-133/2015, of December 21, 2015; E-135/2016, of December 30, 2016; E-136/2017, of December 5, 2017; E-137/2019, of February 27, 2019; E-138/2020, of January 23, 2020; E-139/2020, of December 17, 2020; E-140/2021, of December 10, 2021; E-141/2022, of December 22, 2022; and E-142/2023, of December 29, 2023 are repealed.
THIRD. Circular Telefax S/N, of March 2, 2000, as well as Circulars Numbers E-10/98, of March 2, 1998; E-11/98, of March 3, 1998; E-14/98, of June 10, 1998; E-16/99, of June 10, 1999; E-43/2003, of April 3, 2003; E-67/2005, of March 22, 2005; E-1/2011, of July 19, 2011; E-124/2013, of August 8, 2013; E-125/2013, of September 30, 2013; E-127/2014, of January 10, 2014; E-129/2014, of May 20, 2014; Circular E-132/2015, of March 2, 2015; as well as E-134/2016, of January 25, 2016 are repealed.
FOURTH. The obligation provided in article 34, fraction XI, will enter into force on October 1, 2032. Consequently, Administrators of Correspondents must begin the conservation of the Annexes of the Correspondency Manual related to Cash Correspondency Services, Remittance vouchers, and documents related to Deposits and Withdrawals of Banknotes and minutes of review in the matter of Cash Correspondency, starting from the publication of this Circular in the Official Gazette of the Federation, to be in a position to begin compliance with the referred obligation starting on October 1, 2032.
FIFTH. When in any contract or in any other legal instrument reference is made to Circular 2026/96, issued by the Bank of Mexico on July 1, 2005; to the Cash Operations Circular, issued by the Bank of Mexico on October 1, 2009, as well as all its subsequent modifications; or to Circular 9/2023, as well as all its subsequent modifications, it will be understood as made to this Circular.
SIXTH. Circular 2028/96, issued by the Bank of Mexico on July 2, 2007 is repealed. When in any contract or in any other legal instrument reference is made to the cited Circular 2028/96, it will be understood as made to Chapter I, Title III, of this Circular.
SEVENTH. Circulars issued by the Bank of Mexico, incorporated in the Catalog of Banknotes and Metal Coins, remain in force insofar as they do not oppose this Circular.
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EIGHTH. Sanctioning procedures initiated based on the Cash Operations Circular, issued by the Bank of Mexico on October 1, 2009, will continue to be processed, until their final resolution, in accordance with said regulation and all its subsequent modifications.
NINTH. Sanctioning procedures initiated based on Circular 9/2023 in the matter of Cash Operations, issued by the Bank of Mexico on October 27, 2023, will continue to be processed, until their final resolution, in accordance with said regulation and all its subsequent modifications.
Respectfully,
Mexico City, March 3, 2025.- BANK OF MEXICO: General Legal Director, Erik Mauricio Sánchez Medina.- Signature.- Director of Cash Programming and Distribution, Isabel Morales Pasantes.- Signature.
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ANNEX 1
LIST OF BANXICO BRANCHES AND PLAZAS
BANXICO BRANCH: BANXICO PLAZA:
MEXICO CENTRAL OFFICE MEXICO CITY
GUADALAJARA BRANCH EL SALTO, JAL.
HERMOSILLO BRANCH HERMOSILLO, SON.
MÉRIDA BRANCH MÉRIDA, YUC.
MONTERREY BRANCH APODACA, N.L.
VERACRUZ BRANCH BOCA DEL RÍO, VER.
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ANNEX 2
LIST OF PAR PLACES AND BANXICO PLACES ACCORDING TO THE BANXICO BRANCH THEY DEPEND ON
BANXICO: CENTRAL OFFICE
ACAPULCO, GRO.
AGUASCALIENTES, AGS.
CAMPECHE, CAMP.
CANCÚN, Q. ROO
CHETUMAL, Q. ROO
CHIHUAHUA, CHIH.
CIUDAD DE MÉXICO
CIUDAD JUÁREZ, CHIH.
CIUDAD OBREGÓN, SON.
CÓRDOBA, VER.
COLIMA, COL.
CUERNAVACA, MOR.
CULIACÁN, SIN.
DURANGO, DGO.
LA PAZ, B. C. S.
LEÓN, GTO.
LOS MOCHIS, SIN.
MINATITLÁN, VER.
MORELIA, MICH.
OAXACA, OAX.
PACHUCA, HGO.
POZA RICA, VER.
PUEBLA, PUE.
QUERÉTARO, QRO.
SALINA CRUZ, OAX.
SAN LUIS POTOSÍ, S. L. P.
TAMPICO, TAMPS.
TAPACHULA, CHIS.
TIJUANA, B. C.
TOLUCA, EDO. DE MÉX.
TORREÓN, COAH.
TUXTLA GUTIÉRREZ, CHIS.
VILLAHERMOSA, TAB.
XALAPA, VER.
ZAMORA, MICH.
BANXICO: GUADALAJARA BRANCH
EL SALTO, JAL.
BANXICO: HERMOSILLO BRANCH
HERMOSILLO, SON.
BANXICO: MÉRIDA BRANCH
MÉRIDA, YUC.
BANXICO: MONTERREY BRANCH
APODACA, N. L.
BANXICO: VERACRUZ BRANCH
BOCA DEL RÍO, VER.
Monday, March 24, 2025 OFFICIAL GAZETTE
ANNEX 3
LIST OF PAR AND BANKING PLACES WHERE THE BANK OF MEXICO DIRECTLY ADDRESSES COIN NEEDS
ACAPULCO, GRO. MAZATLÁN, SIN.
AGUASCALIENTES, AGS. MEXICALI, B. C.
APATZINGÁN, MICH. MINATITLÁN, VER.
CAMPECHE, CAMP. MONCLOVA, COAH.
CANANEA, SON. MORELIA, MICH.
CANCÚN, Q. ROO NOGALES, SON.
CELAYA, GTO. NUEVO LAREDO, TAMPS.
CHETUMAL, Q. ROO OAXACA, OAX.
CHIHUAHUA, CHIH. ORIZABA, VER.
CIUDAD ACUÑA, COAH. PACHUCA, HGO.
CIUDAD DEL CARMEN, CAMP. PARRAL, CHIH.
CIUDAD DELICIAS, CHIH. PIEDRAS NEGRAS, COAH.
CIUDAD GUZMÁN, JAL. POZA RICA, VER.
CIUDAD IXTEPEC, OAX. PUEBLA, PUE.
CIUDAD JUÁREZ, CHIH. PUERTO VALLARTA, JAL.
CIUDAD MANTE, TAMPS. QUERÉTARO, QRO.
CIUDAD OBREGÓN, SON. REYNOSA, TAMPS.
CIUDAD VALLES, S. L. P. RÍO BRAVO, TAMPS.
CIUDAD VICTORIA, TAMPS. SABINAS, COAH.
COATZACOALCOS, VER. SALAMANCA, GTO.
COLIMA, COL. SALINA CRUZ, OAX.
CÓRDOBA, VER. SALTILLO, COAH.
COSAMALOAPAN, VER. SAN LUIS POTOSÍ, S. L. P.
CUERNAVACA, MOR. SAN LUIS RÍO COLORADO, SON.
CULIACÁN, SIN. TAMPICO, TAMPS.
DURANGO, DGO. TAPACHULA, CHIS.
ENSENADA, B. C. TEPIC, NAY.
FRESNILLO, ZAC. TEZIUTLÁN, PUE.
GUAMÚCHIL, SIN. TIJUANA, B. C.
GUASAVE, SIN. TLAXCALA, TLAX.
GUAYMAS, SON. TOLUCA, EDO. DE MÉX.
IGUALA, GRO. TORREÓN, COAH.
IRAPUATO, GTO. TUXPAN, VER.
LA PAZ, B. C. S. TUXTLA GUTIÉRREZ, CHIS.
LA PIEDAD, MICH. URUAPAN, MICH.
LÁZARO CÁRDENAS, MICH. VILLAHERMOSA, TAB.
LEÓN, GTO. XALAPA, VER.
LOS MOCHIS, SIN. ZACATECAS, ZAC.
MANZANILLO, COL. ZAMORA, MICH.
MATAMOROS, TAMPS. ZIHUATANEJO, GRO.
OFFICIAL GAZETTE Monday, March 24, 2025
ANNEX 4
EXAMPLES OF CLASSIFICATION OF BANKNOTES AND COINS
In order to provide elements that constitute tools for the adequate understanding of the classification of Banknotes and Coins, various images have been added as examples below. These images are solely illustrative and informative, so in any case, what is established in the text of the Provisions on cash operations, correspondent banking, and handling of presumed counterfeit or altered pieces shall prevail.
- Banknotes Fit for Circulation and Damaged Banknotes
Banknote Fractions.
Example of Banknote Fraction with Value. Example of Banknote Fraction without Value
- Marked Banknotes.
EXAMPLE OF MARKED BANKNOTES TO DAMAGING THEM THROUGH THE USE OF ANTI-THEFT DEVICES (FOR APPRAISAL)
OFFICIAL GAZETTE Monday, March 24, 2025
EXAMPLES OF BANKNOTES THAT RETAIN THEIR VALUE, BUT ARE CONSIDERED DAMAGED (NOT FIT FOR CIRCULATION)
EXAMPLES OF MARKED BANKNOTES WITH MESSAGES (WITHOUT VALUE) Religious message Religious message
Monday, March 24, 2025 OFFICIAL GAZETTE
Commercial message
Political message
- Deformed Banknote (With Value)
OFFICIAL GAZETTE Monday, March 24, 2025
-
Altered Pieces:
EXAMPLES OF ALTERED PIECES (WITHOUT VALUE) -
Specimens:
EXAMPLES OF SPECIMENS (WITHOUT VALUE) -
Pieces formed by joining a fragment of an authentic Banknote and a fragment of a Presumed Counterfeit Piece.
EXAMPLE OF SUBSTITUTION OF A SECURITY ELEMENT (WITHOUT VALUE)
Monday, March 24, 2025 OFFICIAL GAZETTE
EXAMPLE OF AUTHENTIC BANKNOTE FRAGMENT JOINED TO FRAGMENT OF PRESUMED COUNTERFEIT PIECE. (WITHOUT VALUE)
EXAMPLE OF BANKNOTE CONTAINING AN IMAGE OF A FRAGMENT OF PRESUMED COUNTERFEIT PIECE IN A DIFFERENT AREA (WITHOUT VALUE).
- Coins Without Value
EXAMPLE OF ILLEGIBLE COIN, IN WHICH THE DENOMINATION OF THE PIECE CANNOT BE IDENTIFIED, NOR ITS CHARACTERISTICS VERIFIED.
EXAMPLE OF INCOMPLETE COIN, IN WHICH THE RING AND THE CORE ARE PRESENTED SEPARATELY (WITHOUT VALUE)
OFFICIAL GAZETTE Monday, March 24, 2025
ANNEX 5
RULES FOR THE CLASSIFICATION OF BANKNOTE FRAGMENTS
Banknote Fragments with Value shall be those that meet the following:
FIRST. That the fraction to be evaluated corresponds to an authentic Banknote issued by the Bank of Mexico, and that it is a single piece; that is, it does not have any additions. If the piece contains additions, the following shall be considered:
a) If the fraction is formed by one or more parts that have detached from the same Banknote, only the largest part shall be evaluated. The rest of the parts shall not be considered in the evaluation.
b) If a piece is formed by fractions of different Banknotes, it shall be considered an Altered Piece.
c) If the piece is formed by joining a fragment of an authentic Banknote and a fragment of a Presumed Counterfeit Piece, it shall be considered a Presumed Counterfeit Piece.
SECOND. That it has more than half of the surface area of a complete Banknote of the same denomination and Type of Banknote, issued by the Bank of Mexico.
PROCEDURE
-
Perform the classification of the fraction in the presence of the Holder, to whom the rules of this Annex and this procedure shall be shown.
-
Evaluate the fraction presented by the Holder with the FIRST and SECOND rules.
-
If the fraction is found to be "with value," the Credit Institution shall pay the Holder 100% of the value of the Banknote's denomination.
-
If the fraction is found to be "without value," the Credit Institution shall notify the Holder that, in accordance with these rules, the fraction has no value and shall provide them with the receipt from Annex 7 of this Circular.
-
In both cases, the Credit Institution shall retain and send the banknote fragment to the Bank of Mexico, in accordance with what is established in the Provisions on cash operations, correspondent banking, and handling of presumed counterfeit or altered pieces and the Cash Instruction.
-
These pieces shall be reviewed by the Bank of Mexico, which may consider with value those banknote fragments in which it is certain that the missing parts do not represent any risk of loss for the Bank of Mexico.
a. Once the Credit Institutions receive the result of the Bank of Mexico's analysis, they shall present it to the Holder and reimburse them for the amount of the pieces that, in accordance with said analysis, were found to have value.
b. When it comes to Banknote Fragments with Value, the Credit Institutions shall send to the Bank of Mexico the proof of reimbursement to the Holder, which must meet the requirements indicated in Annex 11. The Bank of Mexico shall credit the Single Account of the Credit Institution with the corresponding amount for the proofs sent, within a period not exceeding five business banking days counted from the date of receipt of the proofs; otherwise, the pieces without value shall remain in safekeeping at the Bank of Mexico.
Monday, March 24, 2025 OFFICIAL GAZETTE
ANNEX 6
RECEIPT FOR RETENTION OF PRESUMED COUNTERFEIT OR ALTERED PIECES
OFFICIAL GAZETTE Monday, March 24, 2025
Note: The format of the annex shall correspond to the one presented here or the one generated in the SAM.
Monday, March 24, 2025 OFFICIAL GAZETTE
ANNEX 7
RECEIPT FOR MARKED BANKNOTES, BANKNOTE FRAGMENTS, AND COINS WITHOUT VALUE
Folio: ____________
RECEIPT FOR MARKED BANKNOTES, BANKNOTE FRAGMENTS, AND COINS WITHOUT VALUE.
(FOR SENDING TO THE BANK OF MEXICO)
Credit Institution:
________________________________________________________________________________ Name of branch or main office:
___________________________________________________________________ Address (Street, number, neighborhood, postal code, municipality or territorial demarcation, state):
_______________________________________________________________________________________________ _______________________________________________________________________________________________ Telephone:
_______________________________________________________________________________________________ Name of Holder:
_______________________________________________________________________________________________ Address (Street, number, neighborhood, postal code, municipality or territorial demarcation, state):
_______________________________________________________________________________________________ _______________________________________________________________________________________________ Telephone: __________________________________ RFC/CURP: __________________________________________ Date of receipt of the piece(s):
Quantity of pieces
Type (marked, fragment, or without value)
Denomination
Series
Folio
Comment regarding the pieces
(Name and signature of the Holder)
I declare under oath that the data
(Name and signature of the receiving cashier)
The denomination of the Credit Institution and the seal contained in this format are true.
THE RECEIPT OF THE PIECES DESCRIBED ABOVE IS CARRIED OUT IN ACCORDANCE WITH WHAT IS ESTABLISHED IN THE PROVISIONS ON CASH OPERATIONS, CORRESPONDENT BANKING, AND HANDLING OF PRESUMED COUNTERFEIT OR ALTERED PIECES OF THE BANK OF MEXICO, AS WELL AS THE CASH INSTRUCTION. SAID PIECES WILL BE SENT TO THE BANK OF MEXICO SO THAT IT MAY DETERMINE WHETHER OR NOT THEY ARE PIECES WITHOUT VALUE.
OFFICIAL GAZETTE Monday, March 24, 2025
The information collected in this format will be transferred to the Bank of Mexico for the purpose of identifying the Holder in the appraisal procedure, and with the aim that, if applicable, they may be contacted to inform them of the result of this. Consult our privacy notice (each Credit Institution shall provide the privacy notice attached or by indicating the page number of the same, as part of this format).
Note: In the privacy notice of each Credit Institution, holders must be informed about the transfer referred to in the previous paragraph.
Monday, March 24, 2025 OFFICIAL GAZETTE
ANNEX 8
STAMP FOR PRESUMED COUNTERFEIT PIECES OR ALTERED PIECES (EXCEPT COINS AND FOREIGN CURRENCY)
The stamp shall have a maximum rectangular area of 6.0 x 4.5 cm.
It shall contain the following text:
"PRESUMED COUNTERFEIT OR ALTERED FOR ANALYSIS AT THE BANK OF MEXICO" (Model "A"). The typography of the phrase "PRESUMED COUNTERFEIT OR ALTERED" shall preferably be Arial Black 15 pts, and Arial Black 11 pts for the phrase "FOR ANALYSIS AT THE BANK OF MEXICO".
The ink may be of any color as long as the text of the stamp is legible.
For those Credit Institutions that opt to incorporate their logo, they shall use Model "B", ensuring that said logo does not exceed the area of 1.5 x 2.0 cm.
Examples:
Cancellation of Presumed Counterfeit Pieces or Altered Pieces:
It shall be stamped exclusively in the central part of the reverse of the Presumed Counterfeit or Altered Piece, as in the following example:
OFFICIAL GAZETTE Monday, March 24, 2025
ANNEX 9
CRITERIA FOR THE "RECEIPT NUMBER" TO BE GENERATED BY EACH CREDIT INSTITUTION (UNIQUE IDENTIFIER)
- The receipt number generated by each Credit Institution (unique identifier) consists of 18 digits and has three parts:
a. The first two digits correspond to the year in which the receipt is issued.
b. The next five digits correspond to the key assigned by the Bank of Mexico to each of the Credit Institutions in question. To verify the corresponding key, Credit Institutions may contact the Cash Operations Follow-up Office of the Bank of Mexico at the email address osoc@banxico.org.mx.
c. Each Credit Institution shall generate the remaining eleven digits by its own mechanisms and always ensuring that the receipt number is unique and non-repetitive for the same Credit Institution.
-
The following is an example of a valid receipt number, as it should appear printed on Annex 6 of the Provisions on cash operations, correspondent banking, and handling of presumed counterfeit or altered pieces delivered to the Holder, where XX represents the year and 99999, the key of a credit institution:
XX9999900000000001 -
When registering the receipt in the SAM, the system will automatically complement the two digits of the year and the five corresponding to the Credit Institution's key, so each Credit Institution will capture only the last eleven digits. To associate retention with a claim or make modifications, the unique identifier must be captured in full, with its 18 digits.
-
In the event that the SAM presents operational failures or is inoperative, Credit Institutions must notify it to the email address SoporteSAM@banxico.org.mx, in addition to generating and registering the corresponding receipts, assigning them the Receipt Number based on what is established in the previous subsections.
Monday, March 24, 2025 OFFICIAL GAZETTE
ANNEX 10
FORMAT FOR DELIVERY OF PRESUMED COUNTERFEIT PIECES OR ALTERED PIECES AT DECLARED VALUE
Date _____________________
Date of receipt at Bank of Mexico, seal and signature_____________________
FORMAT FOR DELIVERY OF PRESUMED COUNTERFEIT PIECES OR ALTERED PIECES AT DECLARED VALUE (FOR SENDING TO THE BANK OF MEXICO)
Bank of Mexico
[Delivery Address]
To whom it may concern:
By means of this letter, we permit ourselves to deliver (quantity) Presumed Counterfeit Piece(s) or Altered Pieces for their analysis, contained in the container detailed below with the Security Seal No.: ____________
Type of document
(batch or receipt)
No. of document
Quantity of pieces
Total batches ____________
Total receipts ____________
Total pieces ____________
Without further particulars, we remain at your orders.
Sincerely,
Name, position, and signature
Name of the Credit Institution
Note: The format of the annex shall correspond to the one presented here or the one generated in the SAM.
OFFICIAL GAZETTE Monday, March 24, 2025
ANNEX 11
TYPES AND MINIMUM CHARACTERISTICS OF DOCUMENTS VALID AS PROOF OF PAYMENT OF PIECES TO THEIR HOLDERS
In the event that the Holder authorizes that the payment be made to another person by any means and if the amount is less than one thousand times the Unit of Measure and Update (UMA) in force in Mexico City, the authorized person must present a letter containing the following: name and signature of the Holder and of the person authorized to receive the payment, and a copy on both sides of the Official Identification of both. If the amount is higher, in accordance with article 2555, fraction II, of the Federal Civil Code; the authorized person must present a notarial power of attorney.
Types:
- Accounting entry
- Account movement inquiry for the Holder (printed or screen image)
- Copy of cashier's check with Holder's received signature
- Electronic proof of SPEI transfer payment
- Internal document in which the Credit Institution records being the beneficiary of the payment
- Deposit slip to the Holder's account
- Payment format prepared by the Credit Institution signed by the Holder
Minimum characteristics that the payment receipt must contain:
- Payment concept, defined by each Credit Institution, however, it must refer to authentic Banknote or authentic Coin
- Official Identification of the Holder or representative*
- Reimbursed amount
- Date of payment
- Name of the Holder
- Name of the Credit Institution or key assigned by the Bank of Mexico to each Credit Institution
*In cases where an individual is involved for collection.
Note: To verify the assigned key, you may refer to Annex 9, item 1, subsection b of these Provisions.
In all cases, the documents must be legible.
OFFICIAL GAZETTE Monday, March 24, 2025
ANNEX 12
PROCEDURES APPLICABLE IN MATTER OF PRESUMED COUNTERFEIT PIECES OR ALTERED PIECES
I. Correspondents
The Correspondent shall mark the Presumed Counterfeit or Altered Pieces, with the exception of Coins and foreign currency, with a stamp with the characteristics indicated in Annex 8 of the Provisions on cash operations, correspondent banking, and handling of presumed counterfeit or altered pieces, generate an administrative record of Presumed Counterfeit or Altered Piece and return them to the User so that they register them in the SAM and send them to the Bank of Mexico, in accordance with the procedure provided for in article 91 of said Provisions.
II. Retention of Presumed Counterfeit or Altered Pieces
a) Stamping of Presumed Counterfeit or Altered Pieces
The Presumed Counterfeit or Altered Pieces retained in national currency, with the exception of Coins, may only be marked by means of a stamp with the characteristics indicated in the aforementioned Annex 8, in the presence of the Holder.
In the case of foreign currency, no stamping or use of any other cancellation method shall be performed.
b) Registration of Presumed Counterfeit or Altered Pieces returned by Correspondents
The User shall register them in the SAM, noting that said User is the last Holder of the pieces.
The User shall send them to the Bank of Mexico for analysis within the period established in the first paragraph of item A of article 92 of said Provisions, considering as the retention date, the date on which the registration was made.
c) Procedure for registration of reimbursement due to delay in delivery or loss of Presumed Counterfeit or Altered Pieces to the Bank of Mexico
Once the reimbursement has been made, this fact shall be registered in the SAM and the documentation attached to said system in accordance with what is indicated in Annex 11 of the aforementioned Provisions, which proves the payment of the respective amount.
d) Procedure for sending Presumed Counterfeit or Altered Pieces
When sending the Presumed Counterfeit or Altered Pieces to the Bank of Mexico, the following shall be observed:
-
To facilitate delivery, Credit Institutions may create batches of Presumed Counterfeit or Altered Pieces that group several individual receipts. These batches shall be registered in the SAM. The generation of batches does not exempt Credit Institutions from the obligation to register in said system the complete information of each receipt.
-
Batches of Presumed Counterfeit or Altered Pieces shall not have a predetermined quantity or limit on the number of receipts and pieces that make them up.
-
The pieces shall be delivered with the packaging requirements indicated in the Cash Operations Instruction. In the event that bags without self-sealing are used, they must be closed with a Security Seal. In any case, the bags shall be accompanied outside by a printout of Annex 10 of these Provisions prepared via the SAM, which will be retained by the Bank of Mexico. The persons responsible for the delivery of said pieces must have the necessary attributes in the SAM to register the delivery of pieces at the Bank of Mexico, which will be administered by each Credit Institution.
The pieces shall be delivered arranged in the following order:
i By receipt, in the same order in which they appear detailed in it, attaching a printout of the document.
ii By batch, they shall be ordered by individual receipt. A printout of the Batch document shall be attached.
- The pieces may be delivered:
i At the Mexico Central Office:
- Users: At the Distribution and Collection Office, located in the basement of module IV of the Legaria Complex, Legaria Boulevard No. 691, Irrigación Neighborhood, Miguel Hidalgo Territorial Demarcation, Postal Code 11500, Mexico City.
OFFICIAL GAZETTE Monday, March 24, 2025
- Credit Institutions not authorized to perform Cash Operations with the Bank of Mexico: At the exchange window, located at Calzada Legaria No. 691, Irrigation Neighborhood, Miguel Hidalgo Territorial Demarcation, Postal Code 11500, Mexico City.
ii In the rest of the Banxico Branches.
e) Presumed Counterfeit Pieces or Altered Pieces found after the registration of loss
If the lost Presumed Counterfeit Pieces or Altered Pieces are located before reporting to the Public Ministry, the Credit Institution will be exempt from processing them and must generate a fact record stating explicitly that the pieces were found. This record must contain the image of the retention receipt describing the piece or pieces in question and the data of the Holder and Credit Institution involved. The document must be signed by two officials from that institution who have signatures registered with the Directorate of Payment Systems and Market Infrastructures Operation and Continuity.
The Credit Institution must re-register the pieces in the SAM, with a new receipt number and as the last Holder the Credit Institution itself, and must send the pieces to the Bank of Mexico, in accordance with Article 92 of the Provisions on Cash Operations, Correspondent Banking, and Handling of Presumed Counterfeit or Altered Pieces.
f) Inconsistencies in the delivery of Presumed Counterfeit Pieces or Altered Pieces at the Bank of Mexico
Inconsistencies in the SAM registration of the Presumed Counterfeit Pieces or Altered Pieces detected in the physical delivery at the Bank of Mexico will be treated as follows:
- Surplus pieces: The Bank of Mexico will notify the Credit Institution, via email, of the surplus pieces compared to those registered in the SAM, so that, within a period not exceeding five Banking Business Days counted from the date of notification, said Credit Institution registers the pieces in the SAM and informs the numbers of the receipts to which such pieces belong, to the email account SoporteSAM@banxico.org.mx, and physically sends the corresponding receipts.
Once the stated period has elapsed without the Credit Institution having carried out what is established in the previous paragraph, the Bank of Mexico will register the pieces with the name of the Credit Institution as the last Holder and will inform it of the corresponding receipt number via email.
- Data entry differences: The Bank of Mexico will notify the Credit Institution, via email, of the difference arising between the information registered in the SAM and that of the piece received, so that, within a period not exceeding five Banking Business Days counted from the date of notification, said Credit Institution corrects the records and sends the receipts with the requested corrections, via email to the account SoporteSAM@banxico.org.mx.
Once the period has elapsed without the Credit Institution having carried out what is established in the previous paragraph, the Bank of Mexico will make the corresponding modifications in the SAM and notify them to the Credit Institution via email.
In the event that the data entry difference concerns the denomination, characters, or currency of the Presumed Counterfeit Piece or Altered Piece and this is deemed authentic by the Bank of Mexico, the institution must pay the Holder as follows:
i. Denomination:
- The amount corresponding to the denomination of the piece registered in the SAM, when this is greater than that of the piece received at the Bank of Mexico.
- The amount corresponding to the denomination of the piece received at the Bank of Mexico, when this is greater than that registered in the SAM.
ii. Characters
- The amount corresponding to the denomination of the piece registered in the SAM, when this has more than three different characters in the folio number of the piece received at the Bank of Mexico.
Monday, March 24, 2025 OFFICIAL GAZETTE
iii. Currency
- The amount corresponding to the denomination and currency of the piece registered in the SAM, when this is greater than that of the piece received at the Bank of Mexico.
- The amount corresponding to the denomination and currency of the piece received at the Bank of Mexico, when this is greater than that registered in the SAM.
Once the Credit Institution sends the Bank of Mexico the proof of reimbursement made for national currency, the latter will credit its Single Account the amount of the piece delivered to it for analysis by said Credit Institution. The crediting mechanism will be carried out in accordance with numeral C, of Article 93, of these Provisions.
In the case of demonetized currency, foreign currency, or fine metal, they will be returned, in accordance with subsection h) of this Annex.
- Missing pieces: The Bank of Mexico will notify the Credit Institution, via email, of the missing pieces compared to those registered in the SAM, so that, within a period not exceeding five Banking Business Days, counted from the date of notification, said Credit Institution delivers the respective pieces to the Bank of Mexico.
Once the period has elapsed without the Credit Institution carrying out what is established in the previous paragraph, the Bank of Mexico will register the piece in the SAM as lost. On its part, the Credit Institution must reimburse the amount of the missing pieces to the last Holder and attach in the SAM the documentation indicated in the first paragraph of numeral B of Article 92 of the aforementioned Provisions.
In the event that the aforementioned pieces are found after carrying out the actions indicated in the previous paragraph, the Credit Institution must register them in the SAM with a new receipt number, record that said Credit Institution is the last Holder of the pieces, and send them to the Bank of Mexico for analysis within a period not exceeding twenty Banking Business Days counted from the next banking business day following the date of registration in the SAM.
Without prejudice to the foregoing, the Bank of Mexico may apply the respective sanctions to the Credit Institutions, in accordance with what is stated in Article 139 of these Provisions.
g) Result of the analysis
Once the Credit Institutions know the result of the analysis carried out by the Bank of Mexico, they must inform the Holder, in case this is required. Independent of this obligation, they must also inform them that they can consult this result directly on the Bank of Mexico website www.banxico.org.mx/dictamen.
h) Piece deemed authentic
National Currency
- The Credit Institution must attach in the SAM the proof of reimbursement made to the last Holder, observing that said proof meets the characteristics indicated in Annex 11 of the aforementioned Provisions.
- The credit in the Single Account of the Credit Institution, established in numeral C of Article 93 of these Provisions, will be made no later than the third Banking Business Day of the week following the receipt of the corresponding payment proofs, provided that these are registered in the SAM before 12:00 hours, Mexico City time, on the last Banking Business Day of the previous week and meet the characteristics indicated in the aforementioned Annex 11.
Demonetized currency, foreign currency, or fine metal
- The Credit Institution will go for the demonetized national currency, foreign currency, or fine metal at the following locations:
- For Users: At the Distribution and Collection Office, located in the basement of module IV of the Legaria Complex. Calzada Legaria No. 691, Irrigation Neighborhood, Miguel Hidalgo Territorial Demarcation, Postal Code 11500, Mexico City.
- For Credit Institutions that do not perform Cash Operations with this Central Institute: at the exchange window. Calzada Legaria No. 691, Irrigation Neighborhood, Miguel Hidalgo Territorial Demarcation, Postal Code 11500, Mexico City.
- The Credit Institution must attach in the SAM the proof of return made to the last Holder, observing that said proof meets the characteristics indicated in the aforementioned Annex 11.
OFFICIAL GAZETTE Monday, March 24, 2025
III. Claim for Presumed Counterfeit Pieces
a) Claim format
Annex 6 of these Provisions will be used as the claim format, in accordance with Article 48 Bis 1, fraction I, of the Credit Institutions Law, and the Holder may express in their own hand what is convenient for their right in the space destined for such purpose.
b) Fact record
The Holder may write the fact record in the body of the aforementioned Annex 6 or on separate sheets, with as much detail as possible. c) Additional documentation If the Holder deems it convenient, they will also attach documentation that could be probative of the operation carried out. d) Support for the claim registration The Credit Institution must attach in the SAM the documents indicated in Article 98 of these Provisions as support for the claim. e) Sending of Presumed Counterfeit Pieces related to a claim, to the Bank of Mexico
The Credit Institution must send the Presumed Counterfeit Pieces along with the corresponding receipt where the Holder's fact record is transcribed literally. The pieces must be delivered with the packaging requirements indicated in the Cash Instruction. In the event that bags without self-sealing are used, they must be closed with a Security Seal. In any case, the bags must be accompanied on the outside by a printout of Annex 10 of the aforementioned Provisions elaborated through the SAM system, which will be kept by the Bank of Mexico. The persons responsible for the delivery of said pieces must have the necessary attributes in the SAM to register the delivery of pieces at the Bank of Mexico, which will be administered by each Credit Institution.
They must send to:
- At the Mexico Central Office:
i Users: At the Distribution and Collection Office, located in the basement of module IV of the Legaria Complex, Calzada Legaria No. 691, Irrigation Neighborhood, Miguel Hidalgo Territorial Demarcation, Postal Code 11500, Mexico City. ii Credit Institutions not authorized to perform Cash Operations with the Bank of Mexico: At the exchange window, located at Calzada Legaria No. 691, Irrigation Neighborhood, Miguel Hidalgo Territorial Demarcation, Postal Code 11500, Mexico City. - In the rest of the Banxico Branches.
The sending of the Presumed Counterfeit Pieces referred to in this numeral must be done separately from those indicated in Chapter IX of the Provisions on Cash Operations, Correspondent Banking, and Handling of Presumed Counterfeit or Altered Pieces, without being integrated into lots.
f) Grounds for inadmissibility
The result of the verification will be inadmissible when:
- The pieces come from more than two different operations
- It concerns more than two pieces per operation regarding the same Holder in a period of one year.
- More than five Banking Business Days have elapsed counted from the Banking Business Day following the date on which the operation was carried out and until the presentation of the claim before the Credit Institution in question.
Credit Institutions may make queries in the SAM to determine if the person making the claim is or is not in the situation contemplated in Article 48 Bis 1, fraction IV, of the Credit Institutions Law, that is, that the pieces come from a maximum of two different operations, or that it does not concern more than two pieces per operation regarding the same Holder in a period of one year.
g) Registration of reimbursement of admissible claim
As soon as the Credit Institution where the claim was presented carries out the delivery of the corresponding amount to the Holder, it must register such event in the SAM and attach the payment proof in accordance with what is established in Annex 11 of these Provisions.
Monday, March 24, 2025 OFFICIAL GAZETTE
ANNEX 13
FEES CHARGED TO USERS
A. In Par Squares
The Bank of Mexico will charge Users monthly, for the cash services that it provides through its Correspondents, the following amounts:
a) The amount resulting from multiplying the amount of Banknotes Suitable for Circulation that Users deposit or withdraw from the Correspondents by the factor corresponding to the Par Square where the operations are carried out, in accordance with the following:
SQUARE FACTOR FOR COMMISSION FOR SUITABLE BANKNOTE FLOWS Aguascalientes, Cancún, Cuernavaca, Culiacán, La Paz, León, Los Mochis, Minatitlán, Oaxaca, Pachuca, Poza Rica, Querétaro, Salina Cruz, San Luis Potosí, Tampico, Tijuana, Toluca, Tuxtla Gutiérrez and Xalapa. 0.00030597 Acapulco, Campeche, Chihuahua, Ciudad Obregón, Colima and Villahermosa 0.00051055 Durango, Puebla and Torreón 0.00053167 Chetumal, Ciudad Juárez, Córdoba, Morelia, Tapachula and Zamora 0.00066833
b) A fixed monthly fee of $1,469.83 for each Correspondent in which they are registered as Users, which will be updated in February of each year, starting from February 2026, in accordance with the percentage variation of the Measurement and Update Unit with respect to its value of the immediately preceding year. The updated fee can be consulted at all times in the SIBUC.
c) The Bank of Mexico will charge Users monthly a commission for Urgent Banknote Withdrawals made in the immediately preceding month, the amount of which will be the result of multiplying the number of Bundles delivered by the daily value of the Measurement and Update Unit in effect at the time of carrying out the Banknote Withdrawal.
d) The Bank of Mexico will charge Users a commission for differences detected in Contaminated Banknote Deposits, the amount of which will be the result of multiplying the total shortage amount by the daily value of the Measurement and Update Unit in effect at the time of carrying out the Deposit.
The commissions indicated in subsections a) and b) above will be credited monthly by the Bank of Mexico to the Administrators of the Correspondents, via SPEI, in the checking account they themselves determine.
B. At Banxico Branches
a) The Bank of Mexico will charge Users monthly a commission for Urgent Banknote Withdrawals made in the immediately preceding month, the amount of which will be the result of multiplying the number of Bundles delivered by the daily value of the Measurement and Update Unit in effect at the time of carrying out the Banknote Withdrawal.
b) The Bank of Mexico will charge Users a commission for rejections in Metal Coin Deposits, the amount of which will be the result of dividing the number of Bags intended to be deposited by five and multiplying the resulting quantity by the daily value of the Measurement and Update Unit in effect.
c) The Bank of Mexico will charge Users a commission for differences detected in Contaminated Banknote Deposits, the amount of which will be the result of multiplying the total shortage amount by the daily value of the Measurement and Update Unit in effect at the time of carrying out the Deposit.
OFFICIAL GAZETTE Monday, March 24, 2025
ANNEX 14
DELIVERY RECORD OF DAMAGED BANKNOTES BY ANTI-ROBBERY DEVICES TO THE BANK OF MEXICO
In the city of ________________, on the day _________________, at ______ hours, the User ________, delivered Damaged Banknotes by anti-robbery devices to the Bank of Mexico, for the amount of $ (________________________________).
The Holder of the Damaged Banknotes delivered to the Bank of Mexico is:
( ) The User delivering.
( ) A Value Transport Company
( ) A Credit Institution that does not have Cash Operations.
Name: ___________________________________
The pieces are delivered to request payment, in accordance with what is established in Chapter XI of Title III of the Provisions on Cash Operations, Correspondent Banking, and Handling of Presumed Counterfeit or Altered Pieces.
SIGNATURES
(Two Authorized Persons)
Name Name
NOTE: This record must be accompanied by the following documentation:
- Communication in which the reimbursement of the amounts corresponding to the pieces damaged by the aforementioned devices is requested, signed by the legal representative, indicating the number of these, denomination, Type of Banknote, total amount, and the detailed description of the facts that originated their damage by the anti-robbery devices.
- Copy of the complaint filed with the corresponding authorities, in cases where it concerns the commission of a probable crime.
- In the event that the Holder of the Banknotes is a Value Transport Company or a Credit Institution that does not have Cash Operations, the following must also be attached:
- Copy of the Official Identification of the legal representative;
- The documentation that accredits the status of the person claiming to be the legal representative of the Value Transport Company or the Credit Institution, and
- Copy of the receipt delivered to the holder by the User.
Original for the User.
Copy for the Bank of Mexico.
Monday, March 24, 2025 OFFICIAL GAZETTE
ANNEX 15
RECEIPT OF DAMAGED BANKNOTES BY ANTI-ROBBERY DEVICES (Only for Banknotes that are not the property of Users)
In the city of ________________, on the day , at ______ hours, (name of the Value Transport Company or Credit Institution that does not have Cash Operations) ______________________, delivered Damaged Banknotes by anti-robbery devices to (User) ____, for the amount of $ (_________________), for delivery to the Bank of Mexico.
SIGNATURES
RECEIVES DELIVERS
User
Value Transport Company or Credit Institution that does not have Cash Operations (Name of the receiver) Legal Representative
Original for the owner of the pieces.
Copy for the User.
Copy for the Bank of Mexico.
OFFICIAL GAZETTE Monday, March 24, 2025
ANNEX 16
SERVICES PROVIDED BY CREDIT INSTITUTIONS TO THE GENERAL PUBLIC FOR THE EXCHANGE OF BANKNOTES AND METAL COINS
- Description of the services
The services for the Exchange of Banknotes and Metal Coins shall be provided to the general public through the Credit Institutions via the Bank Branches mentioned in section 2 below.
These services shall be provided exclusively regarding national Banknotes and Metal Coins, as referred to in article 2, subsections a), b) and c), of the Monetary Law of the United Mexican States.
Any person may go to the Bank Branches to request the following services:
- Exchange of Banknotes and/or Metal Coins for others of a different denomination.
- Replacement of Banknotes and/or Metal Coins not fit for circulation with their equivalent in pieces fit for circulation.
- Request for the valuation of Fractions of Banknotes or Marked Banknotes, as well as their exchange if applicable.
In the provision of the services, the Credit Institutions must invariably deliver pieces fit for circulation.
If they occasionally do not have Banknotes or Metal Coins of the denominations requested, the obligation to exchange may be fulfilled by delivering Banknotes or Metal Coins of the denominations available that are closest to those demanded.
Regarding Deteriorated Metal Coins, Deformed Banknotes, Marked Banknotes, Banknotes in the Process of Withdrawal, Demonetized Banknotes, Metal Coins in the Process of Withdrawal or Demonetized Metal Coins, as well as any piece that shows traces of non-monetary use, the Bank Branches must proceed in accordance with what is provided in the Monetary Law of the United Mexican States and in this Circular.
- Bank Branches and hours during which the services will be provided
The services described in the previous section shall be provided in all Bank Branches of the Credit Institutions, with the exception of the following:
- Those classified as administrative offices without public attention, administrative offices with public attention, and Banking modules, in terms of what is established in the general provisions applicable to Credit Institutions, issued by the National Banking and Securities Commission.
- Branches that have two or fewer public service windows, and
- Branches that do not have vaults larger than one cubic meter to store cash.
The Bank Branches that provide the services for the exchange of Banknotes and Metal Coins shall provide them from Monday to Friday, excluding within these the bank holidays determined by the National Banking and Securities Commission, in accordance with article 4, fraction XXII, of the Law of the National Banking and Securities Commission, and within the public service hours of the respective Bank Branches.
- Limits per operation
The Bank Branches must attend, per operation, up to a maximum amount of $3,000.00 (THREE THOUSAND PESOS 00/100 NATIONAL CURRENCY) or a maximum of 500 (five hundred) pieces of each denomination, for applicants who are not Clients of the Credit Institution.
If the applicant is a Client of the Credit Institution, they may request the services without limit in amounts and number of pieces per operation.
Credit Institutions may not condition the Exchange or receipt of the Banknotes and/or Metal Coins that the general public presents at the Bank Branches, except in the cases expressly provided for in this Circular.
- List of Bank Branches where the exchange services are provided
Credit Institutions must present to the Bank of Mexico, the list of all their Bank Branches, in which they must provide the Exchange services, in the form and terms requested by the Direction of Information of the Financial System.
- Complaints from the public users of the service
The Bank Branches must inform the public that, if they consider their rights affected by acts or omissions of the employees in charge of the attention of the referred services, they may present their complaint to the Direction of Programming and Cash Distribution of the Bank of Mexico, with address at Calzada Legaria No. 691, Colonia Irrigación, Postal Code 11500, Mexico City. Such complaint may also be received through the phone 800 BANXICO (800 226 9426) or email dinero@banxico.org.mx.
Monday, March 24, 2025 OFFICIAL GAZETTE
ANNEX 17
MANDATORY CLAUSES THAT MUST BE CONTAINED IN THE CONTRACTS CELEBRATED BY USERS WITH VALUE TRANSFER COMPANIES
Users are obligated to include in the contracts they celebrate with V.T.C.s for the transport, processing and counting of banknotes and coins, as well as for the supply of banknotes to ATMs, the corresponding data and on matters of information security, the following clauses:
- MEASURES REGARDING SELECTION AND CLASSIFICATION OF BANKNOTES. (the V.T.C.) obligates itself to (the User), in matters of selection and classification of banknotes, to the following:
a) To allow (the User), either independently or jointly with the Bank of Mexico, to carry out on-site reviews to verify the quality of the selection and classification of Banknotes or pieces that have already been processed, both in the premises where the processing takes place, as well as in the ATMs that have been equipped by (the V.T.C.).
b) To allow the Bank of Mexico or (the User) to include it in the list they publish indicating the Value Transfer Companies that comply, and those that do not, with the Bank of Mexico's criteria in matters of selection and classification of Banknotes.
c) To place in the processing areas and keep updated the sample of Banknote selection provided by the Bank of Mexico.
d) To maintain sufficient lighting in the areas where the selection and classification of Banknotes takes place, and in general, to maintain adequate conditions for the development of said activity.
e) To guarantee that its personnel receives the training in matters of selection and authentication of Banknotes promoted by the Bank of Mexico. The personnel who receive training must be those directly assigned to Banknote processing activities, or supervision. The Bank of Mexico will issue a document detailing the date, position, and number of people who received the training.
-
FINANCIAL INFORMATION. (the V.T.C.) is obligated to provide annually to (the User) a copy of its audited financial statements and insurance policies, expressly accepting that such documentation be sent to the Bank of Mexico for its knowledge.
-
REGISTRATION INFORMATION. (the V.T.C.) is obligated to prove, within ten Banking Business Days following the celebration of the contract and annually during its validity, that it has all the authorizations and registrations required for the development of its activity, before the Ministry of Security in accordance with the Federal Private Security Law, and before the authorities of the Entities of the Republic where the service is provided, in case the respective local laws require an analogous registration.
Likewise, (the V.T.C.) is obligated to deliver to (the User) a copy of the documentation that proves compliance with the obligations agreed in the contract, expressly accepting its consent for such documentation to be provided to the Bank of Mexico.
-
ACCESS CONTROL INFORMATION. (the V.T.C.) is obligated to provide to (the User), the domains and IP addresses of the computer equipment with which it accesses the SIBUC, as well as notify within the first ten business days of each month the updates in the list of said equipment.
-
INTERPRETATION OF TERMS. The terms contained in the previous clauses will have the meaning given to them by Title I of the Provisions on matters of cash operations, correspondent banking, and handling of presumably counterfeit or altered pieces.
OFFICIAL GAZETTE Monday, March 24, 2025
ANNEX 18
PROCEDURE THAT CREDIT INSTITUTIONS MUST OBSERVE FOR THE DEPOSIT OR DELIVERY OF CONTAMINATED BANKNOTES
I. When a User receives, or for any reason has in their possession Contaminated Banknotes, they must deposit them at the Bank of Mexico or at its Correspondents.
Those Credit Institutions that are not authorized to perform Cash Operations must send the Contaminated Banknotes to Banxico Branches or to the Correspondents, through a User.
For this purpose, the User must send previously, via email to the account crc@banxico.org.mx addressed to the Direction of Programming and Cash Distribution of the Bank of Mexico, a copy of the following information:
I.1. In the case of Contaminated Banknotes received in exchange with the general public or from other Credit Institutions or Value Transfer Companies, evidence of having delivered to the holder of the Contaminated Banknotes the amount corresponding to the Banknotes presented for exchange.
I.2. For Contaminated Banknotes in the possession of Credit Institutions for causes other than those cited in the previous paragraph:
a) Vault count record or accounting record of the vault, safe, or storage and custody medium used, in which the previous balance and the balance after the event that caused the contamination of the Banknotes are detailed.
b) Document in which the details of the events that caused the contamination of the Banknotes are described, as well as data on the place and date of the events.
c) Communication with autograph signature of the general director of the corresponding Credit Institution, requesting the receipt in Deposit of the Contaminated Banknotes, which must contain the number of pieces of each denomination.
II. The Bank of Mexico will inform the corresponding User if the request was accepted or denied, within fifteen Banking Business Days following the receipt of the request and the copy of the documents mentioned above.
III. If the request is accepted, the Bank of Mexico will indicate the date, time, and Banxico Branch or Correspondent where the User can deposit the Contaminated Banknotes, in accordance with the quantities indicated in the Cash Instruction and with the documentation indicated in paragraph I of this Annex.
IV. The differences detected in the deposits of the Contaminated Banknotes will be charged to the User's Single Account that deposited them, as well as the commissions indicated in Annex 13 of this Circular.
The foregoing, without prejudice to the application of the corresponding sanctions in case of any non-compliance with this Circular.
Monday, March 24, 2025 OFFICIAL GAZETTE
ANNEX 19
FORMAT TO REPORT THE NETWORK SEGMENTS OR PUBLIC IP ADDRESSES OF THE EQUIPMENT AUTHORIZED TO HAVE ACCESS TO THE SIBUC
Institution [Name of the Institution]
IP Address Format [A.B.C.D]
Network Segment Format [A.B.C.D /
Subnet Mask*]
*: from /16 to /29
High Low
Note: Mark with an “X” if it is High or Low.
Electronic signature of an Authorized Person of the User or Authorized Person of the Administrator of the Correspondent in question, for SIBUC users.
OFFICIAL GAZETTE Monday, March 24, 2025
ANNEX 20
FORMAT TO REPORT THE NETWORK SEGMENTS OR PUBLIC IP ADDRESSES OF THE EQUIPMENT AUTHORIZED TO HAVE ACCESS TO THE AUDI
Institution [Name of the Institution]
IP Address Format [A.B.C.D]
Network Segment Format [A.B.C.D /
Subnet Mask*]
*: from /16 to /29
High Low
Note: Mark with an “X” if it is High or Low.
Electronic signature of an Authorized Person of the User or an Authorized Person of the Administrator of the Correspondent for SIBUC administrator users, or electronic signature of the user registered with the Bank of Mexico in the Direction of Operation and Continuity of Payment Systems and Market Infrastructures for SAM administrator users.
Monday, March 24, 2025 OFFICIAL GAZETTE
ANNEX 21
FORMAT TO REPORT THE PUBLIC NETWORK SEGMENTS OF THE EQUIPMENT AUTHORIZED to HAVE ACCESS TO THE SAM
Institution
[Name of the Institution]
Network Segment Format
[A.B.C .D / Subnet Mask*]
*: from /16 to /29
High Low
Note: Mark with an “X” if it is High or Low.
Electronic signature of the user registered with the Bank of Mexico in the Direction of Operation and Continuity of Payment Systems and Market Infrastructures for SAM users.
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Lineage: In force
Source: Banco de Mexico — original document · Summary generated with machine assistance and reviewed before publication; the authoritative text is the regulator's original document. How RegAlert works
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