2025-03-24 | Circular 3/2025

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Circular 3/2025 — Provisions on Cash Operations, Cash Correspondency, and Handling of Presumed Counterfeit or Altered Pieces

This Circular unifies and systematizes regulations for credit institutions regarding cash storage, supply, exchange, delivery, withdrawal, reproduction, destruction, cash correspondency, and handling of presumed counterfeit or altered pieces. It establishes obligations for the reception, review, exchange, or retention of banknotes and metallic coins, defines requirements for using cash services and establishing cash correspondents, and sets procedures for the receipt, delivery, loading, and custody of valuables. The document also outlines security requirements, inventory policies for metallic coins, procedures for retaining and remitting suspected counterfeit items, and claims processes for pieces received in ATMs or counters, alongside specific fees, commissions, and sanctions for non-compliance.

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