Regulatory Alerts2023-08-11
Master Circular for Online Dispute Resolution in the Indian Securities Market
The Securities and Exchange Board of India (SEBI) has issued a master circular to streamline dispute resolution in the Indian securities market by establishing a common Online Dispute Resolution Portal managed by Market Infrastructure Institutions. This framework mandates the use of online conciliation and arbitration for resolving disputes between investors and listed companies or intermediaries, while offering institutional clients an optional choice between this mechanism and independent mediation. The circular outlines strict timelines for proceedings, enforcement mechanisms for arbitral awards, and compliance requirements for all market participants to ensure efficient and time-bound grievance redressal.
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