2023-02-27

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Observations from Review of Selling Processes of Investment Products

The Hong Kong Monetary Authority issued this circular to address industry feedback regarding lengthy investment product selling processes by clarifying regulatory standards and flexibility. It highlights that Registered Institutions have the discretion to design streamlined procedures for risk disclosure, investment horizon assessment, and execution-only transactions while maintaining customer protection. The regulator encourages institutions to review their policies, implement appropriate controls, and provide adequate staff training to enhance customer experience without compromising compliance.

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Hong Kong

Hong Kong Monetary Authority

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