Consumer Protection regulation in Brazil

Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 12 publications, summarized in English and updated same-day.

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2026-05-04

BCB Resolution No. 566 on Salary Payment Services and Salary Portability

Banco Central do Brasil

Brazil

BCB

2026-05-04

BCB Resolution No. 564 — Characteristics and Requirements for Special Reduced-Interest Credit Operations under Law No. 15,252 of November 4, 2025

Banco Central do Brasil

Brazil

BCB

2026-05-04

CMN Resolution No. 5299 — Establishes Guidelines for Regulating the Rights of Natural Persons Using Financial Services

Banco Central do Brasil

Brazil

BCB

2026-05-04

BCB Resolution No. 565 — Amends BCB Resolution No. 51 of December 16, 2020, Which Establishes Procedures for Authorizing and Canceling Account Debit Authorizations

Banco Central do Brasil

Brazil

BCB

2026-05-04

Joint Resolution No. 20 of May 4, 2026, Amending Joint Resolution No. 8 of December 21, 2023, Regarding Financial Education Measures by Financial Institutions

Banco Central do Brasil

Brazil

BCB

2026-05-04

BCB Resolution No. 567 — Measures for Advisory Services and Minimum Information to Natural Person Clients for Credit Operations under Law No. 15,252 of November 4, 2025

Banco Central do Brasil

Brazil

BCB

2026-04-30

BCB Resolution No. 562 of April 30, 2026

Banco Central do Brasil

Brazil

BCB

2026-04-23

Joint Resolution No. 19 of April 23, 2026 - Amending Joint Resolution No. 14 of November 3, 2025 Regarding Minimum Capital and Net Worth Methodology

Banco Central do Brasil

Brazil

BCB

2023-12-21

Joint Resolution No. 8 — Financial Education Measures for Financial Institutions and Payment Institutions

Banco Central do Brasil

Brazil

BCB

2020-06-03

Circular No. 4022 — Procedures for Authorization and Cancellation of Debit Authorizations in Prepaid Payment Accounts

Banco Central do Brasil

Brazil

BCB

2020-05-22

Circular No. 4020 — Waiver of prior authorization from the Central Bank of Brazil for changes to payment arrangement regulations to enable transactions related to digital social savings accounts

Banco Central do Brasil

Brazil

BCB

2020-04-28

Circular No. 4008 — Establishes special rules on making returned checks available to customers during the public health risk situation caused by the new Coronavirus (Covid-19)

Banco Central do Brasil

Brazil

BCB