Consumer Protection regulation in Moldova

Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 59 publications, summarized in English and updated same-day.

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2026-07-13

Decision on the Application of a Coercive Fine to OCN MOGO LOANS SRL for Non-Compliance with Financial Market Commission Decision No. 28/3

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-06-18

Decision on the Results of the Thematic Control in the Banking and Non-Bank Payment Services Sector

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-06-16

Decision on Petition No. 2634 Regarding OCN MICROINVEST SRL

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-06-09

Decision on the Results of the Thematic Control Conducted at Banks and Non-Bank Payment Service Providers

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-06-02

Decision No. 26/1 of 2 June 2026 Regarding the Preliminary Application Against CNPF Letter No. 05-5/1454

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-05-29

Decisions of the Board of Directors of the National Financial Market Commission – May 18 and 26, 2026

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-05-26

Decision on Approving the Regulation on the Management and Resolution of Complaints

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-05-18

Decision on the Results of the Thematic Control Conducted within Insurance Companies

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-05-15

Decisions of the Board of Directors of the National Financial Market Commission – 12 May 2026

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-05-12

Decision on Conducting Thematic Control at OCN EASY CREDIT SRL

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-05-12

Decision on the Request for Re-examination of CNPF Letter No. 05-5/1285 of 14.04.2026

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-05-06

CNPF Proposes a New Framework for Insurance Distribution: Greater Transparency, Clear Rules for Intermediaries, and Enhanced Client Protection

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-04-21

Decision No. 19/2 of 21 April 2026 regarding the preliminary request by OCN FLEX FINANCIAL SRL contesting CNPF Decision No. 11/2 of 03.03.2026

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-04-17

Decisions of the Board of Directors of the National Financial Market Commission – 14 April 2026

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-04-15

Decisions of the Board of Directors of the National Financial Market Commission – April 7, 2026

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-04-15

New Law on Consumer Credit: CNPF Proposes a More Transparent and Fair Framework for Consumers

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-04-14

Decision No. 18/1 of 14 April 2026 regarding the petition registered with the National Financial Market Commission on 30 January 2026 concerning OTP Bank SA

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-03-25

Decisions of the Board of Directors of the National Financial Market Commission – 24 March 2026

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-03-25

WARNING: Investment Fraud Utilizing the Image and Data of CNPF-Authorized Companies

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-03-20

Decisions of the Board of Directors of the National Financial Market Commission – 17 March 2026

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-03-17

In 2025, CNPF Ordered the Review of Over 3,000 Credit Contracts in Favor of Consumers and Implemented New Financial Market Protection Standards

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-03-13

A New Draft Law on Mortgage Credits: Greater Transparency and Consumer Protection

National Commission for Financial Markets Moldova

Moldova

NCFM

2026-03-12

Regulation on Responsible Lending to Consumers

National Bank of Moldova

Moldova

NBM

2026-03-12

Regulation on responsible lending to consumers

National Bank of Moldova

Moldova

NBM

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