Regulatory Alerts2020-01-28
Circular: Instructions for Services Provided to Persons with Disabilities in Financial Institutions
The Saudi Arabian Monetary Authority (SAMA) issued a circular with instructions for financial institutions regarding services for persons with disabilities, aiming to ensure financial inclusion, remove barriers, and protect their rights. These instructions require institutions to establish dedicated units, provide accessible environments, and offer suitable products and services, including accessible self-service and electronic options. Financial institutions must comply within three months and submit a compliance plan within one month, with SAMA verifying adherence and imposing penalties for non-compliance.
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