Consumer Protection regulation in Luxembourg

Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 13 publications, summarized in English and updated same-day.

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2025-04-30

CSSF Circular 25/888: Application of ESMA Guidelines on Investor Protection for Crypto-Asset Transfer Services under MiCA

Commission de Surveillance du Secteur Financier

Luxembourg

CSSF

2024-12-24

CSSF Circular 24/869 Update of Circular 17/651 on Consumer Credit Agreements for Residential Property

Commission de Surveillance du Secteur Financier

Luxembourg

CSSF

2024-10-21

CSSF Circular 24/863: Guidelines on Funds' Names Using ESG or Sustainability-Related Terms

Commission de Surveillance du Secteur Financier

Luxembourg

CSSF

2023-09-15

Circular CSSF 23/840 — Application of ESMA Guidelines on MiFID II Product Governance Requirements

Commission de Surveillance du Secteur Financier

Luxembourg

CSSF

2023-05-24

CSSF Circular 23/835: Application of ESMA Guidelines on MiFID II Suitability Requirements

Commission de Surveillance du Secteur Financier

Luxembourg

CSSF

2020-12-18

CSSF Guidelines on Performance Fees in UCITS and Certain Types of AIFs

Commission de Surveillance du Secteur Financier

Luxembourg

CSSF

2019-06-26

CSSF Regulation No 19-05 prohibiting the marketing, distribution or sale of binary options to retail clients

Commission de Surveillance du Secteur Financier

Luxembourg

CSSF

2019-06-26

CSSF Regulation No 19-06 restricting the marketing, distribution or sale of contracts for differences to retail clients

Commission de Surveillance du Secteur Financier

Luxembourg

CSSF

2019-04-30

CSSF Circular 19/718: Adoption of ESMA and EBA Guidelines on Complaints-Handling

Commission de Surveillance du Secteur Financier

Luxembourg

CSSF

2018-10-19

CSSF Circular 18/700 on the Law of 13 June 2017 regarding payment accounts and postal financial services

Commission de Surveillance du Secteur Financier

Luxembourg

CSSF

2018-06-11

CSSF Circular 18/692: Details Regarding EBA Guidelines on Product Oversight and Governance for Retail Banking Products

Commission de Surveillance du Secteur Financier

Luxembourg

CSSF

2018-05-30

Grand-ducal Regulation of 30 May 2018 on the protection of financial instruments and funds belonging to clients, product governance obligations and the rules applicable to the provision or reception of fees, commissions or any monetary or non-monetary benefits

Commission de Surveillance du Secteur Financier

Luxembourg

CSSF

2016-07-01

CSSF Regulation No 16-07 relating to out-of-court complaint resolution

Commission de Surveillance du Secteur Financier

Luxembourg

CSSF