Consumer Protection regulation in Jordan

Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 101 publications, summarized in English and updated same-day.

2026-03-27

Circular to All Non-Bank Financial Institutions Regarding Prior Approval for Promotional Offers

Central Bank of Jordan

Jordan

CBJ

2026-02-15

Amendment of the Upper Limit for Interest/Yield on Credit Payment Instruments

Central Bank of Jordan

Jordan

CBJ

2025-10-05

Central Bank of Jordan Instructions on Professional Conduct and Fair Treatment of Insurance Clients 2025

Central Bank of Jordan

Jordan

CBJ

2025-07-10

Circular No. 27/5/11467 dated 10/7/2025 regarding the Guideline for Implementing the Customer-Centric Approach

Central Bank of Jordan

Jordan

CBJ

2025-05-04

Circular on Prizes Linked to Savings Accounts

Central Bank of Jordan

Jordan

CBJ

2025-04-21

Instructions for Controls on Advertising of Products, Services, and Prizes by Financial and Banking Services Providers

Central Bank of Jordan

Jordan

CBJ

2025-04-17

Amendments to the Financial Consumer Protection Instructions for the Banking Sector 2025

Central Bank of Jordan

Jordan

CBJ

2025-03-23

Circular on Extending Savings Account Prize Draws Until End of 2027

Central Bank of Jordan

Jordan

CBJ

2025-01-20

Instructions on Advertising Controls for Products, Services, and Prizes Offered by Financial and Banking Service Providers

Central Bank of Jordan

Jordan

CBJ

2025-01-04

Instructions on Principles and Procedures for Settling and Paying Claims Arising from Vehicle Accidents No. (27) of 2024

Central Bank of Jordan

Jordan

CBJ

2025-01-02

Instructions for Refunding a Portion of Compulsory Insurance Premium Upon Cancellation of Compulsory Insurance Contract for 2024

Central Bank of Jordan

Jordan

CBJ

2025-01-02

Instructions on Insurance Company Liability in Mandatory Vehicle Insurance No. (21) for the Year 2024

Central Bank of Jordan

Jordan

CBJ

2024-09-26

Central Bank of Jordan Financial Consumer Protection Instructions for the Banking Sector No. (14/2024)

Central Bank of Jordan

Jordan

CBJ

2024-09-26

Financial Consumer Protection Instructions for the Banking Sector (14-2024)

Central Bank of Jordan

Jordan

CBJ

2024-01-10

Circular on Financial Literacy and Awareness for Financial Service Providers

Central Bank of Jordan

Jordan

CBJ

2024-01-02

Central Bank of Jordan Circular on Financial Literacy and Awareness Requirements

Central Bank of Jordan

Jordan

CBJ

2023-08-08

Circular on Advertising and Promoting Banking Products

Central Bank of Jordan

Jordan

CBJ

2023-06-18

Central Bank of Jordan Circular on Basic Bank Account Customer Feedback

Central Bank of Jordan

Jordan

CBJ

2023-04-11

Circular on Prize-Linked Savings Accounts

Central Bank of Jordan

Jordan

CBJ

2023-02-28

Collection Guidelines for Microfinance Companies

Central Bank of Jordan

Jordan

CBJ

2023-01-18

Circular on Accepting Social Security Transfers to Basic Bank Accounts

Central Bank of Jordan

Jordan

CBJ

2023-01-04

Central Bank of Jordan Instructions on Fees for Microfinance Companies No. 1/2023

Central Bank of Jordan

Jordan

CBJ

2022-12-27

Central Bank of Jordan Collection Guidelines for Microfinance Companies

Central Bank of Jordan

Jordan

CBJ

2022-12-26

Central Bank of Jordan Collection Guidelines for Microfinance Companies

Central Bank of Jordan

Jordan

CBJ

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