Consumer Protection regulation in Uzbekistan

Consumer-protection rules, fair-treatment duties, complaints handling and market conduct in financial services. 29 publications, summarized in English and updated same-day.

2025-10-15

On Introducing Additions and Amendments to the Regulation on Minimal Requirements for Commercial Banks' Activities in Implementing Relations with Bank Service Consumers

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2025-10-09

Amendments and Additions to the Regulation on Minimum Requirements for Commercial Banks' Activities in Relations with Bank Service Consumers

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2025-07-24

On Introducing Amendments to the Regulation on the Critical Conditions for Granting Mortgage Loans to the Population

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2024-10-11

Commentary on the Decision on Amendments and Additions to the Regulation on Minimum Requirements for Commercial Banks' Activities in Relations with Bank Service Consumers

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2023-06-24

Recommendations on Ensuring the Protection of the Rights and Legitimate Interests of Individuals in the Collection of Their Overdue Debts

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2023-04-28

Amendments and Additions to the Regulation on Minimum Requirements for Commercial Banks' Activities in Relations with Bank Service Consumers

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2023-01-26

Explanation regarding the Decision on Introducing Amendments and Additions to the Regulation on Minimum Requirements for Commercial Banks' Activities in Relations with Bank Service Consumers

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2023-01-04

Amendments and Additions to the Regulation on Regulating the Debt Burden of Individual Borrowers

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2021-12-25

General Principles of Responsible Lending

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2021-12-24

Amendments and Additions to the Regulation on Minimum Requirements for Commercial Banks' Activities in Relations with Bank Service Consumers

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2021-11-27

Standards for the Protection of the Rights and Interests of Digital Financial Services Consumers

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2020-12-09

Amendments and Additions to the Regulation on Minimum Requirements for Commercial Banks' Activities in Relations with Bank Service Consumers

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2020-06-30

Clarification on the Regulation Regarding the Limit Conditions for Allocating Mortgage Loans to the Population

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2020-06-30

Guidance on the Regulation on Minimum Requirements for the Activities of Microcredit Organizations and Pawnshops in Relations with Financial Services Consumers

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2020-06-30

Regulation on the Maximum Terms for the Provision of Mortgage Loans to the Population

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2020-06-27

Regulation on Minimum Requirements for the Activities of Microcredit Organizations and Pawnshops in Relations with Financial Service Consumers

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2020-02-21

On Amendments and Additions to the Regulation on Minimum Requirements for Commercial Banks' Activities in Relations with Bank Service Consumers

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2019-10-16

Amendments and Additions to the Regulation on Minimal Requirements for Commercial Banks' Activities in Dealing with Bank Service Consumers

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2019-09-28

Approval of the Regulation on Regulating the Debt Burden of Individual Borrowers for Loans (Microloans) Provided by Microfinance Organizations and Pawns

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2018-04-28

Amendment and Supplement to the Rules for Financial Operations by Microcredit Organizations

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2018-04-28

Regulation on Minimum Requirements for Commercial Banks' Activities in Relations with Bank Service Consumers

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2018-04-28

Resolution of the Board of the Central Bank of the Republic of Uzbekistan on Amendments to the Rules for Pawnsbrokers Conducting Activities and Operations

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2017-09-11

Law of the Republic of Uzbekistan on Amendments and Additions to the Law 'On Appeals of Physical and Legal Persons'

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

2016-01-12

Comments on the Guidance on the Procedure for Conducting Deposit Operations in Banks of the Republic of Uzbekistan

Central Bank of the Republic of Uzbekistan

Uzbekistan

CBU

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